Customer Success Manager
B
BideaseDigital Advertising
USAFull-TimeJunior
Salary100000 - 110000 USD per year
Job Details
- Required Skills
- Communication SkillsAnalytical SkillsCollaborationClient relationship management
Requirements
- Collaborate with cross-functional teams as a customer advocate to improve client experience.
- Work closely with the media buying team to comprehend client objectives and tailor strategies.
- Provide detailed feedback to media buyers to optimize campaign setups.
- Educate clients about new platform features and services to enhance their knowledge and usage.
Responsibilities
- Collaborate with cross-functional teams to advocate for clients and integrate their feedback into product decisions.
- Work with the media buying team to align strategies with client objectives and enhance media buying effectiveness.
- Review campaign performance, providing feedback for adjustments to optimize outcomes.
- Drive revenue alongside media buying and sales teams while enhancing client campaign performance.
- Educate clients on platform features, DSP partners, services, and best practices in programmatic buying.
