Bask Health

πŸ‘₯ 11-50πŸ’° $759,987 Seed almost 2 years agoElectronic Health Record (EHR)SaaSWellnessHealth CareHome Health CareπŸ’Ό Private Company
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Bask Health offers a comprehensive software platform designed for creating digital health experiences, tailored for healthcare professionals and developers. Built for enterprise-scale usability, it empowers users to innovate in the health tech space.

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Posted 3 days ago
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πŸ“ United States, United Kingdom, Australia

πŸ” SaaS

  • 7+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience with large- to enterprise-sized customer book of business
  • Highly articulate, ability to communicate effectively both when speaking and writing
  • Highly organized, with the ability to juggle multiple projects in a fast-paced environment
  • Comfortable collaborating with different teams (product, sales, marketing, etc.)
  • Build strong relationships with Bask’s customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
  • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
  • Manage all current customer data
  • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
  • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform

Communication SkillsPresentation skillsWritten communicationAccount ManagementVerbal communicationClient relationship managementRelationship managementCRMCustomer supportCustomer SuccessSaaS

Posted 4 days ago
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πŸ”₯ UX Researcher
Posted 5 months ago

πŸ“ United States, Egypt, Brazil, Spain, Mexico

πŸ” Telehealth

  • Proven work experience as a UX Researcher, User Researcher, or a similar role.
  • Strong portfolio showcasing successful research projects.
  • Experience with usability testing, interviews, surveys, and ethnographic research.
  • Proficiency in research tools such as UserTesting, Optimal Workshop, and Lookback.
  • Strong analytical skills to synthesize complex data.
  • Understanding of user-centered design principles.
  • Experience reviewing designs and prototypes.
  • Excellent communication skills for presenting findings.
  • Collaborative mindset in an agile, cross-disciplinary environment.
  • Passion for delivering exceptional user experiences in Telehealth.
  • Conducting user research to gain insights into user needs and behaviors.
  • Designing and conducting qualitative and quantitative research methods.
  • Analyzing user feedback and presenting actionable insights.
  • Collaborating with the UX/UI design team to integrate research insights.
  • Reviewing designs and prototypes for user alignment.
  • Creating user personas and journey maps.
  • Identifying key areas for research in the product development cycle.
  • Continuously monitoring user experience and suggesting improvements.
  • Staying current with UX research methodologies and trends.

Data AnalysisCommunication SkillsResearch skillsPrototypingA/B testing

Posted 5 months ago
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πŸ”₯ Video Editor
Posted 5 months ago

πŸ“ United States, Spain, Argentina

  • At least 3 years of professional experience in video editing.
  • Strong proficiency in Adobe Premiere Pro and/or Final Cut Pro.
  • Experience using Adobe After Effects for motion graphics and animations.
  • A strong portfolio showcasing actual client or company work.
  • The ability to take direction while contributing to the brand’s vision.
  • Excellent organizational and time management skills to handle multiple deadlines.
  • Familiarity with 3D composition and special effects is a plus.
  • Experience with live video production, including setting up video scenes, is beneficial.
  • Access to studio-quality equipment such as microphones, lighting, and speakers.
  • Edit and produce high-quality video content that aligns with Bask Health’s brand identity and mission.
  • Use Adobe Premiere Pro and/or Final Cut Pro to create professional-grade videos.
  • Enhance video storytelling by incorporating motion graphics and animations using Adobe After Effects.
  • Collaborate closely with the creative team, taking direction while offering creative input to help shape Bask Health’s visual narrative.
  • Manage multiple projects simultaneously and ensure timely delivery without compromising quality.

Adobe After Effects

Posted 5 months ago
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πŸ“ United States

πŸ” SaaS

  • Feel at home working in Figma and comfortable creating web designs.
  • Have an intuitive sense for effective copy and the relationship between words and visuals.
  • Experience in product-led companies, ideally in SaaS, with an understanding of product marketing.
  • Basic knowledge of HTML and CSS for minor adjustments.
  • Interest in video production and willingness to grow in that area.
  • Define and shape the visual identity across web presence, marketing channels, and product.
  • Work on various marketing initiatives, including the website, sales collateral, social media assets, and email campaigns.
  • Help develop creative ways to engage the audience through new campaigns, content series, and events.

FigmaHTMLCSS

Posted 5 months ago
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πŸ“ United States

πŸ” Healthcare technology

  • An obsession with revolutionizing healthcare.
  • Ability to build innovative solutions.
  • A track record of innovation and execution in healthcare technology.
  • Revolutionize healthcare through direct-to-consumer telehealth.
  • Empower entrepreneurs to drive change in healthcare technology.
  • Identify gaps in current healthcare technology.
  • Create extraordinary solutions to healthcare challenges.

Backend DevelopmentDockerGraphQLNode.jsPostgreSQLSoftware Development

Posted 5 months ago
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πŸ”₯ SaaS Sales Manager
Posted 7 months ago

πŸ“ United States

πŸ” Healthcare

  • Minimum of 3-5 years of experience in SaaS sales.
  • Experience in SaaS/E-commerce is highly preferred.
  • Bachelor's degree in Business, Marketing, or a related field is required.
  • An advanced degree or relevant certifications are a plus.
  • Develop and implement effective sales strategies to achieve company revenue targets and market expansion goals.
  • Lead, mentor, and manage a team of sales professionals, providing guidance and support to ensure high performance and continuous growth.
  • Build and manage a robust sales pipeline, ensuring accurate forecasting and timely closure of deals.
  • Identify and engage with potential customers, understanding their needs, and presenting tailored solutions to meet those needs.
  • Establish and maintain strong relationships with key decision-makers, influencers, and stakeholders within the healthcare industry.
  • Monitor and report on sales performance metrics, providing regular updates to senior management.

LeadershipBusiness DevelopmentPeople ManagementStrategyCommunication SkillsAnalytical SkillsCollaborationRelationship buildingReportingTeam management

Posted 7 months ago
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πŸ”₯ DX Engineer
Posted 7 months ago

πŸ“ United States

🧭 Full-Time

πŸ” Telehealth

  • You bring at least five years of experience as a Technical Writer, Developer Experience Engineer, or related role, with a proven track record of creating impactful documentation.
  • You know frontend tools such as TypeScript & Next.js.
  • You are proficient in MDX, Markdown, and Git workflows, enabling you to create efficient and interactive documentation.
  • You excel in communication and collaboration, thriving in a team environment and contributing to a positive workplace.
  • You quickly adapt to new domains, learning and articulating complex concepts into clear, comprehensive content.
  • You focus on putting the reader first, ensuring documentation is accessible and engaging.
  • You understand and apply various content types effectively in your technical writing.
  • Develop and update technical documentation, focusing on Bask's tools, libraries, and APIs.
  • Act as customer zero, ensuring our documentation meets the reader's needs and enhances their experience using our products.
  • Review and refine documentation and code examples for clarity and adherence to our style guide.
  • Proactively maintain and improve the documentation sites.
  • Manage your projects in coordination with the team, adhering to deadlines and contributing to our documentation strategy.
  • Embrace new products and processes, sharing knowledge and driving documentation quality and innovation.
  • Report to our CEO.

GitTypeScriptStrategyNext.jsCollaboration

Posted 7 months ago
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πŸ“ United States, Spain, Colombia, Peru, Guatemala

πŸ” Healthcare

  • Experience taking a product from 0-1.
  • Strong skills in back-end technologies like Node, Lambda, SQL, Drizzle, SST.
  • Front-end skills in React.js, TypeScript, Next.js, and JavaScript.
  • Ability to work independently on large projects or code areas.
  • Experience in building paid products and services.
  • Strong communicator, able to articulate technical challenges.
  • Comfortable in a fast-paced startup environment.
  • Fluency in modern frameworks like Typescript and Javascript.
  • Design, build, and implement new services through the full development cycle.
  • Write elegant, well-tested code in a modern technology stack.
  • Build libraries and frameworks to facilitate rapid development.
  • Work closely with the product team on architecture and design decisions.
  • Participate in stand-ups, code reviews, and retrospectives.
  • Take end-to-end ownership and responsibility across the full development lifecycle.
  • Scale and automate existing services while innovating new solutions.

SQLJavascriptReact.jsTypeScriptStrategyServerlessNext.jsReact

Posted 8 months ago
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