Zicasso

👥 11-50 Service Industry Online Portals Leisure Travel💼 Private Company

Zicasso is a travel company that matches customers with top travel specialists to create exceptional and personalized vacation experiences. Their expert partners handcraft luxury itineraries and provide 24/7 support throughout the trip.

Related companies:

🏢 Jobgether

👥 11-50💰 $1,493,585 Seed about 2 years agoInternet

Website LinkedIn Email Facebook

🏢 Rockstar

👥 11-50 Lifestyle Retail Fashion Leisure Apparel

Website LinkedIn Facebook

🏢 Darkroom

👥 11-50 Digital Marketing Advertising Consulting Web Development Brand Marketing Marketing Web Design

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 Traveler Care Specialist, Luxury Travel (Customer Service, Sales)

Posted 14 days ago

📍 Argentina, Costa Rica, Brazil, Colombia

🧭 Contract

🔍 Luxury Travel

🔧 Requirements

Minimum 8+ years of experience in the travel industry.
Passionate about travel, with extensive experience traveling abroad.
Strong customer service-focused skills.
Excellent fluency in oral and written English.
Comfortable with technology and able to quickly learn and adapt to the use of new software.

💡 Responsibilities

Provide exceptional customer service to travelers.
Build trusted, long-lasting relationships with luxury clients.
Ensure a high level of inquiry conversion.
Lead cross-functionally with the Partnerships, Product, and Marketing teams.
Partner with senior leadership on projects and initiatives.
Leverage Zicasso’s data, analytics and technology.
Provide consultation and advice to move general inquiries to destination-specific trip requests.
Coach and mentor team members as needed.

Communication SkillsCustomer serviceExcellent communication skillsProblem-solving skillsFluency in EnglishRelationship managementSales experienceCRMCustomer support

Posted 14 days ago

Apply

🔥 Product Designer

Posted about 2 months ago

📍 Argentina, Brazil, Colombia, Costa Rica

🧭 Contract

🔍 Luxury Travel

🔧 Requirements

4+ years of experience in product design, with a proven track record of leading design initiatives.
Extensive experience in the travel industry, and/or luxury products and services, is highly preferred.
Experience in web design and diverse user research techniques will be appreciated.
Proven proficiency in design tools such as Figma, Sketch, or similar.
Demonstrated expertise in UI design, information architecture, interaction design, and visual design.
Exceptional communication, presentation, and collaboration skills, with the ability to influence and persuade stakeholders.
Proven ability to work effectively in a remote environment.
Deep understanding of agile development methodologies.
Strong understanding and experience with product strategy, metrics and OKRs.
Experience leading design reviews and mentoring other designers.
Experience in fast paced growing environments, either in start ups or nimble structures.
Experience defining and implementing design best practices.

💡 Responsibilities

Participate in product strategy discussions, contributing to the overall vision and roadmap
Collaborate with the Product and Engineering managers in leading a Product Squad, collaborating closely with stakeholders to define and implement innovative solutions for our new B2C and B2B web applications and internal platform.
Contribute to the implementation of Product Design best practices when necessary to set a new standard and increase Zicasso’s product culture maturity.
Conduct user research to gather insights, identify user needs, and inform design decisions.
Create user flows, wireframes, mockups, and prototypes to effectively communicate design ideas and concepts.
Create detailed handoff documentation that includes design files, component specifications (typography, spacing, colors), and interaction behaviors.
Iterate and refine designs based on feedback, user testing, and data-driven decision-making.
Ensure a consistent and cohesive visual language, driven by our core Brand ID and customer-first orientation, across all applications, adhering to established design systems and guidelines.
Advocate for a user-centered design approach and promote design best practices within the team.

AgileFigmaFrontend DevelopmentProduct ManagementUI DesignUser Experience DesignProduct designCommunication SkillsCollaborationSketchAgile methodologiesRESTful APIsPrototyping

Posted about 2 months ago

Apply

🔥 Partner Success Manager, Luxury Travel

Posted 2 months ago

📍 Brazil, Argentina, Colombia, Costa Rica

🧭 Contract

🔍 Luxury Travel

🔧 Requirements

5+ years of sales experience in the travel industry, with a strong emphasis on luxury travel.
Exceptional interpersonal skills with a proven ability to initiate, build, and maintain strong professional relationships.
Strong verbal and written communication skills with the ability to convey ideas clearly and concisely in English.

💡 Responsibilities

Build and manage strong relationships with assigned travel partners, focusing on improving their sales performance and revenue contribution.
Analyze travel partners' sales performance and best practices to identify opportunities for revenue growth.
Develop and implement tailored coaching plans to enhance conversion rates and increase average trip prices.

Data AnalysisSalesforceRESTful APIsCoachingExcellent communication skillsAccount ManagementTrainingRelationship managementSales experienceCRMCustomer SuccessEnglish communication

Posted 2 months ago

Apply

🔥 Senior Product Designer

Posted 2 months ago

📍 Argentina, Brazil, Colombia, Costa Rica

🧭 Contract

🔍 Travel

🔧 Requirements

6+ years of experience in product design, with a proven track record of leading design initiatives.
Extensive experience in the travel industry, and/or luxury products and services, is highly preferred.
Experience in web design and diverse user research techniques will be appreciated.
A strong passion for travel and creating exceptional user experiences.
Expert-level proficiency in design tools such as Figma, Sketch, or similar.
Demonstrated expertise in UI design, information architecture, interaction design, and visual design.
Exceptional communication, presentation, and collaboration skills, with the ability to influence and persuade stakeholders.
Proven ability to work effectively in a remote environment.
Deep understanding of agile development methodologies.
Strong understanding and experience with product strategy, metrics and OKRs.
Experience leading design reviews and mentoring other designers.
Experience in fast paced growing environments, either in start ups or nimble structures.
Experience defining and implementing design best practices.

💡 Responsibilities

Lead and participate in product strategy discussions, contributing to the overall vision and roadmap
Join the Product and Engineering managers in leading a Product Squad, collaborating closely with stakeholders to define and implement innovative solutions for our new B2C and B2B web applications and internal platform.
Lead the implementation of Product Design best practices when necessary to set a new standard and increase Zicasso’s product culture maturity.
Conduct user research to gather insights, identify user needs, and inform design decisions.
Create user flows, wireframes, mockups, and prototypes to effectively communicate design ideas and concepts.
Create detailed handoff documentation that includes design files, component specifications (typography, spacing, colors), and interaction behaviors.
Iterate and refine designs based on feedback, user testing, and data-driven decision-making.
Ensure a consistent and cohesive visual language, driven by our core Brand ID and customer-first orientation, across all applications, adhering to established design systems and guidelines.
Advocate for a user-centered design approach and promote design best practices within the team.
Offer support and guidance to other Product Designers, applying design review best practices.

Adobe Creative SuiteFigmaProduct ManagementUI DesignUser Experience DesignCross-functional Team LeadershipProduct AnalyticsProduct designREST APICommunication SkillsSketchAgile methodologiesMentoringPrototyping

Posted 2 months ago

Apply