Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit
Partner with our engineering team to document and reproduce bugs
Surface trends and insights from customer feedback to the team at large to inform product choices
Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
SQLJavascriptRESTful APIs+3 more
Showing 1 of 19 positions
About Linear
Linear transforms how software gets built by pioneering the product development system for teams and AI agents. You will join a company trusted by over 25,000 teams like OpenAI and Coinbase. Linear provides a fast, efficient platform for issue tracking, sprint management, and roadmap organization. They operate on a $1.3 billion valuation, with $134 million raised across four funding rounds. This includes an $82 million Series C in 2025.
How We Work
Linear is a remote-first company with a distributed team across North America and Europe. They deeply value focus and asynchronous collaboration. You will experience intentional in-person connections through team off-sites, optional co-working, and occasional travel. Expect small teams with clear ownership and minimal meetings to protect your focus time. The company embraces a "zero-bugs policy" and holds "Quality Wednesdays" to maintain high standards. They unite the entire team once a year for an offsite in inspiring locations like Copenhagen, Mexico City, Helsinki, or Lisbon. Optional co-working hubs exist in Berlin, New York, and San Francisco.
Engineering at Linear
Linear builds a full-stack TypeScript React application with a custom real-time sync engine. This ensures instant updates and offline readiness. You will work with a robust tech stack including React, MobX, and styled-components on the frontend. The backend utilizes Node, Postgres, Temporal, and Redis. They use GraphQL for their API and SDK. Linear operates on Google Cloud with Kubernetes, ensuring scalability and performance. Engineers here are generalists who solve complex problems end-to-end. They value strong JavaScript fundamentals and a background with React and TypeScript.
Why Join Us
Shape the future of product development using AI, impacting over 25,000 companies.
Join a remote-first team across North America and Europe that values deep focus and async collaboration.
Contribute to a company with a $1.3 billion valuation backed by leading investors like Accel and Sequoia Capital.
Work on a craft-driven product with a "zero-bugs policy" and dedicated "Quality Wednesdays".
Benefit from employee-friendly equity terms and a unique paid month off after 4 years of service.
Benefits & Perks
Competitive salary and equity with employee-friendly terms and extended exercise windows.
Daily meal and coffee stipend on every workday.
Paid co-working space or desk.
Health coverage based on country requirements.
5 weeks paid vacation, plus local statutory holidays.
4 months paid parental leave.
Paid month off after 4 years of service, and every 2 years thereafter.
Regular team events and off-sites.
Home-office stipend for remote employees.
401(K) plan, life insurance, and disability insurance.