Linear

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Jobs at this company:

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🔥 Customer Success Manager

Posted 3 days ago

📍 North America

🧭 Full-Time

🔍 Software

🔧 Requirements

4+ years relevant work experience in a technical customer-facing role
SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
Previous experience working with product + engineering teams and/or developer tools is preferred

💡 Responsibilities

Develop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback
Become a product expert and help customers use Linear to drive business outcomes
Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product

Product ManagementRESTful APIsAccount ManagementClient relationship managementRelationship managementSales experienceCRMCustomer supportCustomer SuccessSaaS

Posted 3 days ago

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🔥 Product Support Specialist

Posted 8 days ago

📍 North America

🧭 Fulltime

🔍 Software Development

🔧 Requirements

Passion about technology, quality, and Linear’s mission
Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.
Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).
Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.

💡 Responsibilities

Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, and X
Partner with our engineering team to document and reproduce bugs
Surface trends and insights from customer feedback to the team at large to inform product choices
Lead select strategic projects to improve the support experience, product operations, and internal enablement

SQLJavascriptRESTful APIsTroubleshooting

Posted 8 days ago

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🔥 Motion Storyteller

Posted about 2 months ago

📍 North America

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years of experience in video editing and motion graphics design (within product-led technology companies is a plus)
Strong portfolio demonstrating exceptional visual storytelling and attention to detail
Expertise in Adobe Creative Suite (particularly Premiere Pro, After Effects, Photoshop) and Figma
Ability to translate complex product concepts into clear, compelling visual narratives
Strong eye for composition, timing, and visual hierarchy
Self-directed with the ability to own projects from concept to completion

💡 Responsibilities

Create polished product demos, tutorials, and promotional videos that highlight Linear's features and benefits
Design motion graphics and animations that bring our UI to life for social media, web, and product marketing
Collaborate with product, marketing, and design teams to ensure visual content aligns with our brand and messaging
Develop a consistent visual language for Linear's video content across all platforms
Edit interviews with team members and customers to create authentic testimonials and case studies
Advise on and facilitate best recording practices for team members
Contribute to establishing Linear as the benchmark for quality in the software development space

Adobe After EffectsAdobe Creative SuiteAdobe PhotoshopFigmaGraphic DesignEditing

Posted about 2 months ago

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🔥 Account Executive (Startups)

Posted about 2 months ago

📍 US

🧭 Full-Time

🔍 Software Development

🔧 Requirements

3+ years in a quota-carrying sales role
Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool
SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment
Strong written and verbal communication, presentation, and product demonstration skills

💡 Responsibilities

Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase
Generate a strong pipeline and exceed quarterly targets
Build relationships with key stakeholders within accounts
Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team

SalesforceCommunication SkillsCustomer serviceRESTful APIsNegotiationPresentation skillsWritten communicationAccount ManagementVerbal communicationClient relationship managementRelationship managementSales experienceLead GenerationCRMSaaS

Posted about 2 months ago

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🔥 Head of Security

Posted 2 months ago

📍 United States, EU

🧭 Full-Time

🔍 Software Development

🔧 Requirements

10+ years of experience in product or application security with demonstrable expertise in secure software development and infrastructure security
Startup experience
Strong communication skills and ability to interact with customers
Deep understanding of threat modeling, risk management, and vulnerability assessment methodologies
Strong AWS or GCP (preferred) experience
Experience with secure API development, infrastructure security, and addressing emerging security challenges
Background in Javascript/Typescript and Node.js, and familiarity with secure coding practices
Hands-on experience with security tools and experience integrating automated security testing into CI/CD pipelines

💡 Responsibilities

Own application and infra security (GCP, k8s), and drive improvements to our overall security posture and practices
Hire and manage for security and related functions as we grow
Define and drive the product security vision, strategies, and best practices across product and infrastructure teams
Help build best-in-class security controls for Linear’s product
Manage pentesting and other security and compliance related partners
Work closely with go-to-market teams to communicate our security posture to customers
Assess and improve the security posture of supporting infrastructure and third-party integrations
Coordinate security incident response efforts, conduct root cause analyses, and coordinate remediation across teams
Collaborate with operations on SOC2 compliance and vendor security audits

AWSCybersecurityGCPJavascriptKubernetesTypeScriptAPI testingCI/CDComplianceRisk ManagementNodeJS

Posted 2 months ago

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🔥 Senior / Staff Product Engineer

Posted 3 months ago

📍 Europe

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Strong JavaScript fundamentals
Background working with React and TypeScript

💡 Responsibilities

Build new user-facing features with beautiful and scalable UI components
Work closely with founders and design to implement fast new feature concepts
Implement complex React components from drag & drop to the virtualized rendering of large data collections
Add real-time collaborative editing to our content editor
Improve application performance by profiling
Redefine best-in-class software development processes so that we can build an opinionated product

GraphQLNode.jsPostgreSQLTypeScriptRedisReact

Posted 3 months ago

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🔥 Senior / Staff Fullstack Engineer

Posted 3 months ago

📍 Europe

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Strong JavaScript fundamentals
Background working with React and TypeScript

💡 Responsibilities

Build new user-facing features with everything from database models to GraphQL resolvers and UI components
Optimize our data synchronization stack by applying better serialization protocols
Add real-time collaborative editing to our content editor
Improve performance by profiling and tweaking virtualized list rendering
Add analytics, monitoring, and alerts to our service so that we can better respond to operational incidents
Open-source any non-trivial innovations that come out of our work on the product
Redefine best-in-class software development processes so that we can build an opinionated product

Backend DevelopmentDockerGraphQLNode.jsPostgreSQLSoftware DevelopmentFrontend DevelopmentFull Stack DevelopmentJavascriptKubernetesReact.jsTypeScriptREST APIRedisReact

Posted 3 months ago

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🔥 Senior / Staff Backend Engineer (Eastern US)

Posted 3 months ago

📍 United States, most EU time zones

🧭 Fulltime

🔍 Software Development

🔧 Requirements

Strong JavaScript fundamentals
Experience building scalable infrastructure and backend solutions
Knowledge of Node, Postgres, and Redis

💡 Responsibilities

Build the backend for various user-facing features
Optimize real-time, synchronized data delivery across our clients
Improve database and infrastructure performance by implementing caching solutions, connection pooling
Improve observability, monitoring, and alerting for our service so that we can better respond to operational incidents
Scale our service via architectural changes as well as infrastructure improvements
Open-source any non-trivial innovations that come out of our work on the product

GraphQLNode.jsPostgreSQLTypeScriptRedis

Posted 3 months ago

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🔥 Senior / Staff Backend Engineer

Posted 3 months ago

📍 United States, EU

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Strong JavaScript fundamentals
Experience building scalable infrastructure and backend solutions

💡 Responsibilities

Build the backend for various user-facing features
Optimize real-time, synchronized data delivery across our clients
Improve database and infrastructure performance by implementing caching solutions, connection pooling
Improve observability, monitoring, and alerting for our service so that we can better respond to operational incidents
Scale our service via architectural changes as well as infrastructure improvements
Open-source any non-trivial innovations that come out of our work on the product
Redefine best-in-class software development processes so that we can build an opinionated product

Backend DevelopmentGraphQLNode.jsPostgreSQLSoftware DevelopmentSQLCloud ComputingKubernetesSoftware ArchitectureTypeScriptRedisCI/CDRESTful APIsMicroservices

Posted 3 months ago

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🔥 Product Manager

Posted 3 months ago

📍 North America, Europe

🧭 Full-Time

🔍 Software Development

🔧 Requirements

6+ years experience in the software industry
Previous experience in product management and/or engineering leadership roles
Exceptional product and operational judgment
Strong root-cause and systems thinking

💡 Responsibilities

Perform up-front discovery through user interviews, competitive research, data analysis, etc. and present findings to the team with conviction and rigor
Help engineers and designers deeply understand user needs, empowering them to make great product decisions
Craft messaging around upcoming features that resonates with users
Enable sales and marketing teams to effectively communicate with and win with customers

LeadershipProject ManagementBusiness AnalysisData AnalysisProduct ManagementUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsCommunication SkillsRESTful APIsMarket ResearchStrategic thinkingA/B testing

Posted 3 months ago

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