Develop and execute customer success plans based on their main desired business outcomes
Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
Consult with customers to help them solve problems and achieve their goals
Analyze data to track customer progress and identify areas for improvement
Stay up-to-date on industry trends and best practices
Work collaboratively with other departments and teams to ensure customer success
Work with customers to create new use cases/success stories
Ensure any escalated clients are resolved quickly
Data AnalysisRelationship managementCustomer Success
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About Connecteam
Connecteam empowers the 80% of the global workforce who are deskless, providing a single, intuitive mobile solution to manage their daily operations. You will build products trusted by over 80,000 businesses worldwide, including major brands like SodaStream and Sodexo. This platform streamlines everything from scheduling and time tracking to communication and training for on-the-go teams, replacing fragmented tools with a powerful all-in-one app. With 400% year-over-year growth and $160 million in funding, Connecteam is rapidly expanding its reach and impact.
How We Work
You will be part of a team that believes in nurturing and training every member, viewing them as a long-term investment. This environment is built on encouragement, care, and support, aiming to enrich your professional life. Connecteam fosters a collaborative atmosphere where employees are passionate about executing their roles and driving the company forward. You will find a company that values making a real impact on customer businesses while enjoying weekly happy hours and holiday parties.
Engineering at Connecteam
You will join a team crafting a robust mobile solution for complex workforce management challenges. We process vast amounts of data for features like GPS time tracking and comprehensive scheduling. You will work with technologies like Google Cloud, Cloudflare, and various APIs to deliver a seamless user experience. We are exploring AI tools to enhance efficiency and data analysis, shaping the future of our platform. Your contributions will directly impact millions of active users.
Why Join Us
Impact over 80,000 businesses globally with a single, powerful platform.
Grow within a company that invests in your long-term professional development.
Shape the future of work for deskless employees with innovative solutions.
Contribute to a rapidly expanding company backed by $160M in funding.