Operations Management Job Salaries

Find salary information for remote positions requiring Operations Management skills. Make data-driven decisions about your career path.

Operations Management

Median high-range salary for jobs requiring Operations Management:

$170,000

This analysis is based on salary ranges collected from 129 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $130,000 - $170,000

  • 25% of job descriptions advertised a maximum salary above $226,010.
  • 5% of job descriptions advertised a maximum salary above $300,000.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include People Management, Leadership and Budget management. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. People Management

    47% jobs mention People Management as a required skill. The Median Salary Range for these jobs is $143,715 - $195,750

    • 25% of job descriptions advertised a maximum salary above $247,500.
    • 5% of job descriptions advertised a maximum salary above $312,500.
  2. Leadership

    68% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $137,905 - $190,000

    • 25% of job descriptions advertised a maximum salary above $242,000.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  3. Budget management

    38% jobs mention Budget management as a required skill. The Median Salary Range for these jobs is $140,000 - $180,000

    • 25% of job descriptions advertised a maximum salary above $232,250.
    • 5% of job descriptions advertised a maximum salary above $325,000.
  4. Cross-functional Team Leadership

    70% jobs mention Cross-functional Team Leadership as a required skill. The Median Salary Range for these jobs is $135,000 - $178,950

    • 25% of job descriptions advertised a maximum salary above $236,000.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  5. Project Management

    86% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $135,000 - $177,900

    • 25% of job descriptions advertised a maximum salary above $230,510.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  6. Data Analysis

    64% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $130,000 - $176,000

    • 25% of job descriptions advertised a maximum salary above $231,000.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  7. Analytical Skills

    62% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $135,000 - $173,500

    • 25% of job descriptions advertised a maximum salary above $236,250.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  8. Communication Skills

    75% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $126,400 - $170,000

    • 25% of job descriptions advertised a maximum salary above $232,250.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  9. Process improvement

    39% jobs mention Process improvement as a required skill. The Median Salary Range for these jobs is $116,540 - $165,187.5

    • 25% of job descriptions advertised a maximum salary above $200,000.
    • 5% of job descriptions advertised a maximum salary above $300,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Marketing Agency, Software Development and Insurance. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. Marketing Agency

    2% jobs are in Marketing Agency industry. The Median Salary Range for these jobs is $262,500 - $325,000

  2. Software Development

    5% jobs are in Software Development industry. The Median Salary Range for these jobs is $190,000 - $250,000

    • 5% of job descriptions advertised a maximum salary above $270,000.
  3. Insurance

    3% jobs are in Insurance industry. The Median Salary Range for these jobs is $174,000 - $240,500

    • 25% of job descriptions advertised a maximum salary above $273,000.
    • 5% of job descriptions advertised a maximum salary above $296,000.
  4. Financial Services

    2% jobs are in Financial Services industry. The Median Salary Range for these jobs is $113,920 - $190,000

    • 25% of job descriptions advertised a maximum salary above $207,700.
    • 5% of job descriptions advertised a maximum salary above $213,600.
  5. Healthcare

    13% jobs are in Healthcare industry. The Median Salary Range for these jobs is $126,400 - $177,900

    • 25% of job descriptions advertised a maximum salary above $251,027.75.
    • 5% of job descriptions advertised a maximum salary above $300,000.
  6. Health Insurance

    2% jobs are in Health Insurance industry. The Median Salary Range for these jobs is $118,080 - $172,200

    • 25% of job descriptions advertised a maximum salary above $232,050.
    • 5% of job descriptions advertised a maximum salary above $252,000.
  7. Software as a Service (SaaS)

    4% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $137,430 - $168,000

    • 25% of job descriptions advertised a maximum salary above $230,905.
    • 5% of job descriptions advertised a maximum salary above $236,500.
  8. Consulting

    2% jobs are in Consulting industry. The Median Salary Range for these jobs is $85,000 - $160,000

    • 25% of job descriptions advertised a maximum salary above $200,000.
  9. CPG

    2% jobs are in CPG industry. The Median Salary Range for these jobs is $105,000 - $135,000

    • 25% of job descriptions advertised a maximum salary above $170,000.
  10. Digital Financial Services

    2% jobs are in Digital Financial Services industry. The Median Salary Range for these jobs is $85,000 - $100,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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📍 Philippines

🧭 Full-Time

💸 5.0 - 6.0 USD per hour

🔍 E-Commerce

🏢 Company: Treantly

  • 3+ years of experience managing e-commerce operations and warehouse logistics
  • 3+ years in customer support, with experience handling inquiries across multiple channels
  • 2+ years of phone-based sales experience, with the ability to convert inquiries into purchases
  • 2+ years of hands-on experience managing Shopify stores
  • Familiarity with the US E-Commerce Market
  • Excellent English Communication Skills
  • Managing warehouse coordination, delivery schedules, and shipping processes
  • Handling inquiries via phone, email, and chat with professionalism and care
  • Providing product recommendations and closing deals through phone and email interactions

ShopifyOperations ManagementMicrosoft ExcelCustomer serviceRESTful APIsAttention to detailSales experienceCustomer supportEnglish communication

Posted about 4 hours ago
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🔥 Operations Specialist (Remote
Posted about 5 hours ago

📍 US

🧭 Full-Time

💸 85000.0 - 105000.0 USD per year

🏢 Company: FURTHER

  • 4+ years of experience in business operations, preferably in a fast-paced, high-growth environment.
  • Experience configuring, administering, and optimizing operational systems to improve efficiency and scalability.
  • Strong analytical and problem-solving skills with a process-driven mindset focused on building scalable, repeatable workflows.
  • Proven ability to navigate ambiguity, identify areas for improvement, and independently drive solutions.
  • Experience working in a tech or startup environment, adapting to evolving priorities and undefined parameters.
  • Proficiency in data analysis and SQL, with the ability to leverage data for decision-making and operational improvements.
  • Experience with compliance frameworks (e.g., SOC 2).
  • Experience driving cross-functional initiatives from start to finish.
  • Familiarity with Metabase, Snowflake, or other data platforms
  • Administer and optimize key internal systems to improve operational workflows and data accuracy.
  • Build scalable processes within existing platforms (e.g., Jira Service Management) to support organizational growth.
  • Identify and implement automation opportunities to streamline manual processes.
  • Own the end-to-end onboarding process for new hires, ensuring a seamless experience from pre-hire setup to full integration.
  • Coordinate across teams to align onboarding logistics, system access, and compliance requirements.
  • Manage operational compliance requirements, including SOC 2, annual training, and audit processes in collaboration with leadership.
  • Maintain accurate documentation and tracking systems to ensure ongoing compliance.
  • Partner with internal teams to drive cross-functional operational projects, ensuring alignment across departments.
  • Support the implementation of new tools, systems, and workflows to enhance efficiency.

SQLData AnalysisSnowflakeJiraOperations ManagementBusiness OperationsMicrosoft ExcelComplianceData visualizationProcess improvementData analyticsData management

Posted about 5 hours ago
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🔥 AERDF - Deputy Chief, R&D
Posted about 6 hours ago

📍 United States

💸 176800.0 - 293111.0 USD per year

🔍 Education Research & Development

🏢 Company: Daniels Solutions

  • 10+ years of progressive experience managing complex, high-stakes R&D programs.
  • Strong operational skills, including handling contracts, optimizing processes, and executing efficiently.
  • Proven ability to balance strategic thinking and thought partnership in research operations, focusing on improving processes rather than conducting research.
  • Expertise in advanced research methodologies and frameworks
  • Demonstrated success in navigating ambiguity, driving innovation, and fostering relationships across complex teams.
  • Extensive experience managing large-scale technology procurement.
  • Proficiency in cloud computing, big data analytics, and data security best practices.
  • Strong analytical, problem-solving, and data-driven decision-making skills.
  • Exceptional communication skills, with the ability to clearly explain complex concepts to both technical and non-technical audiences.
  • Lead the design and implementation of AERDF’s advanced R&D capabilities and capacities.
  • Lead the improvement and execution of AERDF’s advanced R&D contracting and procurement processes from design through assessment.
  • Identify, evaluate, and integrate emerging technologies to enhance AERDF’s R&D capabilities, conducting thorough due diligence and impact assessments.
  • Develop strategic processes to accelerate the R&D processes, building a hub and spoke model and infrastructure.
  • Automate repetitive tasks, eliminate bottlenecks, and uphold rigorous ethics and privacy standards to drive innovation and efficiency.
  • Implement a robust strategic design framework for high-stakes R&D projects, proactively addressing challenges and de-risking high risk, high reward innovation.
  • Monitor progress against KPIs using advanced analytics and provide actionable insights through custom dashboards and regular reporting to senior leadership.
  • Establish and optimize department workflows that align with strategic goals while maximizing organizational impact and efficiency.
  • Develop and lead sophisticated contract management processes with external vendors, research institutions, and technology providers.
  • Support program leaders in crafting RFPs, negotiating terms, and ensuring adherence to timelines and budgets.
  • Build and lead a high-performing team, fostering an innovative and growth-oriented culture where everyone has a sense of belonging..
  • Build trusting and collaborative relationships with program team members to align R&D design, infrastructure and workflows with program objectives.
  • Work with program team members to encourage and enable high risk, high reward opportunities for innovation.
  • Identify talent needs and plan for future hires, including a Director of R&D Infrastructure and two additional roles focused on contract management, to enhance team capacity and drive strategic initiatives.
  • Cultivate strong partnerships with stakeholders, vendors, and external organizations to ensure alignment and shared accountability.
  • Act as a trusted advisor to senior leadership and program managers, providing guidance, facilitating open communication, and supporting informed decision-making.

LeadershipProject ManagementSQLCloud ComputingData AnalysisSoftware ArchitectureCross-functional Team LeadershipOperations ManagementFinancial ManagementAlgorithmsStrategic ManagementCommunication SkillsCI/CDProblem SolvingAgile methodologiesRelationship buildingRisk ManagementData visualizationTeam managementStakeholder managementStrategic thinkingProcess improvementData modelingBudget management

Posted about 6 hours ago
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📍 United States

🧭 Full-Time

💸 100000.0 - 170000.0 USD per year

🔍 Healthcare

🏢 Company: Qventus👥 101-250💰 $85,000,000 Series D 2 months agoArtificial Intelligence (AI)Machine LearningHospitalAnalyticsHealth Care

  • 5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
  • 5 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
  • 5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
  • Demonstrated ability to lead and develop staff
  • Experience with technical implementation of healthcare SaaS solutions
  • Knowledge of inpatient metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
  • A track record of applying strong quantitative and analytical skills in prior roles.
  • Prior experience managing projects for hospital systems (e.g. EHR implementations) is required
  • A passion for fixing our healthcare system
  • Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)
  • Ability to travel on average 25-30%
  • Develop and manage 3-5 team members.
  • Resolves complex account issues largely independently, but knows when to bring to bear resources from across the organization.
  • Surface risks and advise internal and external leaders on mitigation strategies to drive efficient resolutions
  • Collaborate with Data Engineers, Product Specialists and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value and satisfy client needs
  • Define and manage the implementation timeline for enterprise-wide deployment of Qventus Inpatient Solution
  • Partner with operational and technical client teams to ensure implementation requirements/needs are met
  • Build and manage relationships at multiple levels of client IT teams
  • Act as the primary owner of the implementation for assigned client accounts, operating with a high level of autonomy and accountability while ensuring successful outcomes with minimal oversight
  • Craft, manage and deliver high-impact, visually compelling client communications and presentations.
  • Provide clinical, technical and process expertise into solution design in order to address customer use cases and to deliver results.

Project ManagementSoftware DevelopmentSQLAgileBusiness AnalysisData AnalysisPeople ManagementProject CoordinationCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesMentoringDocumentationMS OfficeCritical thinkingAccount ManagementTrainingTroubleshootingClient relationship managementBudgetingCross-functional collaborationRisk ManagementData visualizationTeam managementStakeholder managementStrategic thinkingProcess improvementTechnical supportFinancial analysisAnalytical thinkingData modelingChange ManagementSaaSBudget managementPowerPoint

Posted about 15 hours ago
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🔥 Manager, Engineering Operations
Posted about 16 hours ago

📍 Canada, United States

💸 137430.0 - 152700.0 USD per year

🔍 SaaS

🏢 Company: Tucows👥 1001-5000💰 $240,000,000 Post-IPO Debt over 1 year ago🫂 Last layoff 5 months agoEmailWeb HostingDomain RegistrarMobileISP

  • Proven experience as an Operations and/or Engineering Manager.
  • Familiarity with IT Service Management (ITSM) principles and best practices.
  • Demonstrated ability to manage escalations, prioritize issues, and coordinate cross-functional problem-solving efforts.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience with monitoring tools, automation frameworks, and service reliability strategies.
  • Oversee and improve engineering support workflows, ensuring efficiency and effectiveness in handling technical escalations and platform reliability.
  • Lead and mentor a diverse engineering team, providing guidance and career development opportunities across all levels of experience.
  • Act as the first line of engineering support, collaborating closely with incident response teams and specialized engineering groups to resolve platform issues.
  • Drive root cause analysis and resolution by identifying recurring issues, leading problem management efforts, and coordinating long-term fixes.
  • Partner with engineering teams to implement bug fixes and improvements, ensuring platform stability and operational efficiency.
  • Develop and enhance internal tools to improve operational workflows, incident response, and knowledge management, leveraging AI and automation where applicable.
  • Monitor key operational metrics, identify trends, and implement process optimizations to enhance team performance and service delivery.

LeadershipProject ManagementSoftware DevelopmentSQLCloud ComputingPeople ManagementSoftware ArchitectureCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsDevOpsTechnical supportScriptingSaaS

Posted about 16 hours ago
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📍 Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC

🧭 Full-Time

💸 156000.0 - 202000.0 USD per year

🔍 Software Development

🏢 Company: HackerOne

  • 15+ years in Sales Strategy, Revenue Operations, or Sales Compensation, with at least 5 years in a leadership role
  • Proven track record of designing and managing global sales compensation programs and driving sales strategy for high-growth organizations
  • Deep expertise in sales strategy, planning, and compensation design
  • Proficiency in sales performance and commission software (e.g., Captivate IQ, SPIFF, or similar)
  • Advanced analytical skills with experience in forecasting and reporting tools (e.g., Excel, Tableau, Power BI)
  • Excellent communication and presentation skills, with the ability to influence and collaborate at all organizational levels
  • Experience working in fast-paced, high-growth environments
  • Lead the development and execution of strategic sales initiatives to drive revenue growth and achieve organizational objectives
  • Partner with Sales Leadership on annual sales planning, including territory design, quota setting, and resource allocation
  • Develop and implement scalable, competitive sales compensation plans that align with company goals
  • Monitor and analyze key sales metrics to identify opportunities for improvement and growth
  • Build and lead a high-performing Sales Strategy and Compensation team, fostering a culture of collaboration, innovation, and continuous improvement

LeadershipProject ManagementSQLData AnalysisPeople ManagementSalesforceHR ManagementOperations ManagementTableauStrategyBusiness OperationsCommunication SkillsMentoringCross-functional collaborationSales experienceTeam managementStrategic thinkingFinancial analysis

Posted about 19 hours ago
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📍 US

🧭 Full-Time

💸 130000.0 - 160000.0 USD per year

🔍 Telehealth mental and behavioral health services

🏢 Company: Cartwheel👥 1-10💰 $5,600,000 Seed 9 months ago

  • 7-10+ years of health plan operations experience, including group contracting, payer enrollment and provider credentialing, and compliance
  • Strong preference for experience with virtual / telehealth mental and behavioral health services
  • Thrives in a world of rapid startup growth
  • Achieves quality results quickly and prioritizes outcomes
  • Uses data to drive decisions, and has a keen understanding of dashboards and metrics
  • In the face of competing priorities, prioritizes and moves forward without getting stuck
  • Seamlessly transitions between strategic thinking and hands-on operations
  • Manage all payer relationships and contracting, including upfront contracting, ongoing contract negotiation, and appropriate escalation and resolution of issues
  • Establish and oversee processes to ensure compliance with legal and regulatory requirements and build a culture of compliance in partnership with operations and clinical leadership
  • Ensure Cartwheel is an in-network provider with all state Medicaid, MCO, and commercial payers in the states in which we operate and the states to which we plan to expand
  • Oversee a team responsible for payer enrollment, provider credentialing, and provider licensing, ensuring strong performance
  • Maintain accurate records of Cartwheel’s network status with payers and individual clinicians’ credentialing status
  • Partner effectively with RCM team to achieve key performance metrics including reimbursement rates and collections rate
  • Collaborate with teams across Cartwheel including Business Operations, Care Operations, Clinical Operations, People & Culture, and Technology
  • Continually evaluate health plan operations processes and implement improvements for efficient scale as Cartwheel grows

LeadershipProject ManagementData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementRDBMSCommunication SkillsCustomer serviceRESTful APIsNegotiationComplianceMS OfficeRelationship managementRisk ManagementTeam managementStakeholder managementStrategic thinkingProcess improvementFinancial analysisBudget management

Posted about 20 hours ago
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📍 United States of America

💸 105000.0 - 165375.0 USD per year

🏢 Company: vspvisioncareers

  • Bachelor’s degree in related field or equivalent experience; Minimum of 2 additional years of experience related to functional area
  • Minimum of 6 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports
  • Current understanding of automated systems, data, and technology
  • Experience working with external customers or industry partners
  • Experience in implementing significant process and system changes
  • Proven ability to work in partnership with other managers to accomplish objectives
  • Demonstrated results in leading initiatives that increased savings and improved service quality or increased customer retention
  • Manage complex division projects where independent action, high degree of initiative and coordination across departments is required
  • Proven analytical, problem solving, presentation and negotiation skills
  • Skilled motivator who can increase employee engagement and enablement
  • Strong interpersonal skills
  • Strong written and oral communication skills
  • Ability to effectively manage multiple, simultaneous tasks, problems and projects
  • Willingness to travel and be on short term implementation projects
  • Responsible for SBU operational capabilities, including the development and implementation of strategies to achieve the business objectives in all performance areas of the SBU.
  • Lead, support and develop all levels of staff to ensure workforce readiness to meet SBU objectives and goals.
  • Leverage industry trends and SBU performance data and partner with GM and VP of Sales to define SBU annual growth opportunities, key performance indicators, and highest priority initiatives.
  • Develop SBU operational strategy to support SBU growth strategies and to drive efficiencies and effectiveness.
  • Ensure SBU operational data and reporting supports the SBU performance and that external customers and partners have the necessary data and reports to effectively manage their business.
  • Participate in the on-boarding of high-profile customers and partners.
  • Manage SBU operational performance and identify opportunities to optimize processes and technology that assist in achieving SBU profitability and goals.
  • Partner with SHRP team to develop creative solutions to standard products, network, and service capabilities aligned with customer requirements and market needs.
  • Create ongoing skill development through appropriate training and other related activities to advance the operations team’s ability to provide excellent service to the SBU’s clients.
  • Monitor performance of direct reports; provide prompt and objective coaching and counseling; develop Key Job Accountabilities, conduct performance reviews.
  • Participate in the interviewing and hiring process for open positions within the unit to ensure most qualified candidates are selected.
  • Manage overall operational budget and staffing needs to meet business volume and financial performance objectives.

LeadershipProject ManagementSQLData AnalysisPeople ManagementHR ManagementOperations ManagementStrategyBusiness OperationsFinancial ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelPresentation skillsWritten communicationInterpersonal skillsProblem-solving skillsMS OfficeNegotiation skillsTrainingRecruitmentProcess improvementChange ManagementBudget management

Posted about 22 hours ago
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🔥 Business Operations
Posted about 23 hours ago

📍 United States

💸 67200.0 - 100800.0 USD per year

🔍 Business Operations

🏢 Company: northrop_grumman_external_site

  • Bachelor’s degree and at least 4 years of experience in related field: Business Management, Global Supply Chain, Manufacturing, Quality, Program Management, Operations.
  • Experience with MS PowerPoint and MS Power BI dashboards;
  • Experience with managing data
  • Experience with lean and agile methodologies
  • Experience with digital collaboration tools including MS Planner, MS Teams, Confluence, and Jira
  • Oversees and manages the operational aspects of the organization and serves as liaison between Business Operations and various teams.
  • Reviews status of projects, event planning, metric development and implementation, capital projects, executive deliverables, and budgets.
  • Manages schedules and prepares status reports.
  • Assesses process/deliverable issues and develops resolutions to meet manufacturing goals.
  • Develops mechanisms for monitoring progress and for intervention and problem solving with executives, line managers, and individual contributors.
  • Developing, supporting and improving the Organization’s RoB including defining and managing processes, practices, and policies, and ensuring that all processes are followed / executed and that deadlines are met. Also includes management of reporting, communication, information flow, and organizational planning.
  • Planning and coordination of deliverables, reviews, and meetings/events. Includes leading effective meetings, agenda setting, publishing meeting minutes with actions, and coordinating with teams to drive actions to closure in alignment with organizational priorities.
  • Developing, analyzing, tracking and improving goals and metrics.
  • Developing and managing collaboration and analysis tools and data spaces (i.e. website, SharePoint, MS Teams, Confluence, JIRA, PowerBi, Tableau)
  • Supporting, monitoring, and reporting on capital planning, budgets, and project execution
  • Ensuring the executives are prepared for critical meetings and engagements.
  • Supporting Business Recovery and Resumption Reviews
  • Supporting execution of initiatives and tasks initiated by the VP by partnering with cross-functional teams and business leaders throughout the organization.

Project ManagementBusiness AnalysisMicrosoft Power BIJiraCross-functional Team LeadershipOperations ManagementBusiness OperationsStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesOrganizational skillsTime ManagementExcellent communication skillsProblem-solving skillsData visualizationData managementConfluenceBudget management

Posted about 23 hours ago
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🔥 Mortgage Operations Manager
Posted about 23 hours ago

📍 United States

🧭 Full-Time

💸 100000.0 - 160000.0 USD per year

🔍 Mortgage

🏢 Company: JMAC Lending👥 101-250Financial ServicesVenture Capital

  • 5+ years of operational management experience in the wholesale mortgage industry.
  • Demonstrated technical proficiency with Encompass and TPO Connect
  • Experience creating actionable management reports.
  • Proven ability to lead cross-functional teams and drive performance improvements.
  • Strong analytical skills with a focus on data-driven decision-making.
  • In-depth understanding of federal and state regulations affecting mortgage operations.
  • Oversee the company loan pipeline to ensure loans close on time and prioritize the right deals.
  • Manage operations across multiple teams to ensure seamless execution and consistent service.
  • Develop effective operational reporting for leadership, and create action plans based on monthly performance reviews when indicators are not met.
  • Enforce robust risk management controls to ensure compliance with federal and state regulations.
  • Serve as the primary point of contact for resolving operational issues and managing rush requests.
  • Work closely with sales and operational leaders to set service level agreements and align operations with broker needs.
  • Optimize workflows by establishing and refining best practices within Encompass and TPO Connect, ensuring brokers enjoy streamlined, efficient processes.
  • Support and drive technology projects that enhance operational efficiency and service quality.
  • Recruit, mentor, and develop a high-performing team through a supportive, collaborative approach. Set clear objectives, establish priorities, and empower team members to excel.
  • Develop and enforce standard operating procedures and best practices to streamline operations.
  • Conduct staffing and capacity analysis to ensure service levels meet current and future demands.
  • Lead the development and implementation of robust customer service training programs to equip teams with the skills necessary to consistently deliver exceptional support.

SQLData AnalysisPeople ManagementCross-functional Team LeadershipOperations ManagementAnalytical SkillsMicrosoft ExcelCustomer serviceComplianceMS OfficeRisk ManagementProcess improvement

Posted about 23 hours ago
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