Customer Service Salaries

Discover salary ranges for remote customer service positions. Compare compensation data and make informed career decisions.

Customer Service

Median high-range salary for Customer Service jobs:

$49,920

This analysis is based on salary ranges collected from 13 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $41,600 - $49,920

25% of job descriptions advertised a maximum salary above $55,560.
5% of job descriptions advertised a maximum salary above $150,425.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Leadership, Project Management and Sales experience. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Leadership
8% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $119,600 - $165,500
Project Management
8% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $119,600 - $165,500
Sales experience
15% jobs mention Sales experience as a required skill. The Median Salary Range for these jobs is $83,720 - $109,790
- 25% of job descriptions advertised a maximum salary above $165,500.
Technical support
15% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $76,300 - $103,250
- 25% of job descriptions advertised a maximum salary above $165,500.
CRM
15% jobs mention CRM as a required skill. The Median Salary Range for these jobs is $46,420 - $52,040
- 25% of job descriptions advertised a maximum salary above $54,080.
Communication Skills
38% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $47,500 - $50,000
- 25% of job descriptions advertised a maximum salary above $81,935.
- 5% of job descriptions advertised a maximum salary above $165,500.
Data entry
15% jobs mention Data entry as a required skill. The Median Salary Range for these jobs is $40,420 - $47,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Customer service
54% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $39,520 - $41,000
- 25% of job descriptions advertised a maximum salary above $53,060.
- 5% of job descriptions advertised a maximum salary above $165,500.
Problem Solving
38% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $39,520 - $39,520
- 25% of job descriptions advertised a maximum salary above $50,000.
Troubleshooting
15% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $35,220 - $39,220
- 25% of job descriptions advertised a maximum salary above $41,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Power Generation, Food and Beverage and E-Commerce. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Power Generation
8% jobs are in Power Generation industry. The Median Salary Range for these jobs is $119,600 - $165,500
Food and Beverage
8% jobs are in Food and Beverage industry. The Median Salary Range for these jobs is $55,000 - $65,000
E-Commerce
8% jobs are in E-Commerce industry. The Median Salary Range for these jobs is $60,000 - $60,000
Dental Care
8% jobs are in Dental Care industry. The Median Salary Range for these jobs is $47,840 - $54,080
Events
8% jobs are in Events industry. The Median Salary Range for these jobs is $45,000 - $50,000
Insurance
15% jobs are in Insurance industry. The Median Salary Range for these jobs is $42,470 - $46,840
- 25% of job descriptions advertised a maximum salary above $50,000.
Healthcare
15% jobs are in Healthcare industry. The Median Salary Range for these jobs is $40,750 - $45,760
- 25% of job descriptions advertised a maximum salary above $49,920.
Consumer Services
8% jobs are in Consumer Services industry. The Median Salary Range for these jobs is $33,000 - $41,000
Financial Services
8% jobs are in Financial Services industry. The Median Salary Range for these jobs is $37,440 - $37,440
Customer Service
15% jobs are in Customer Service industry. The Median Salary Range for these jobs is $35,360 - $35,360
- 25% of job descriptions advertised a maximum salary above $39,520.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Service Representative

Posted 4 days ago

🧭 Full-Time

💸 55000.0 - 65000.0 USD per year

🔍 Food and Beverage

🏢 Company: Emigrant Bank👥 1001-5000 Financial Services Banking Venture Capital Insurance

🔧 Requirements

Bachelor’s degree or equivalent from four-year college or university and 2 years relevant inventory/production accounting experience (Accounting Degree preferred with expertise in production and materials movement); or high school diploma and 5 years of relevant inventory/production accounting experience.
Experience working in food and beverage industry is preferred.
Experience working with Microsoft Dynamics Business Central is preferred.
Working knowledge of MS OFFICE (Outlook, Word, Excel).
Possess basic personal computer skills.
Exhibit strong numerical ability.
Execute tasks with accuracy and attention to detail.
Perform responsibilities with honesty and integrity.
Maintain a professional level of stress tolerance.
Possess ability to adapt to changing environment.
Able to hear, understand and respond appropriately to others in person or with other communication devices.
Able to read and observe surroundings.
Able to physically perform duties at the speed, mobility, and force necessary.
Able to manage emotional and mental state while performing various job duties.
Able to verbally communicate in English, thoughts, and questions at a reasonable level of articulation.

💡 Responsibilities

Process customer orders in ERP and confirms they adhere to order requirements including order minimums, pricing, discounts, lead-time, delivery method, and fees.
Communicate with customers about any order issues, delays, or updates using the customer’s preferred communication method.
Work with accounting on late payments, credit limits, and customer holds.
Request and compare quotes from LTL and FTL carriers for delivery to customers, assign each load to lowest cost service with acceptable service levels.
Release orders to carriers and communicate handling and delivery requirements.
Prepare and send EDI transactions to select customers; keep track of customer EDI needs and process transactions promptly.
Send orders to warehouses for picking in advance of shipment date; communicate any special order requirements to warehouses.
Work with customers’ portals as needed to request shipments, send ASNs, or manage inventory.
Review inventory availability daily and alert Customer Service Manager of any shortages.
Process all shipments daily; check orders against BOLs and process the shipment and invoice in the ERP.
Work with carrier claims departments to recoup any losses from damaged or lost shipments.
Enact process improvement by evaluating current processes and procedures to identify more efficient and accurate task handling practices.
Develop constructive and cooperative working relationships within cross-functional teams.
Target to achieve 100% error free data entry.
Respond to incoming calls, e-mails, mail and in-person requests.
Comply with company policies, practices, and procedures.
Attend meetings and prepare follow-up as needed.
Set goals, prioritize, and execute duties of the position.
Manage documents, files, and electronic information in an organized, efficient and secure manner.
Interact with customers in a professional and pleasant manner.
Represent company as a professional in appearance and manner.
Communicate written and oral communication at the highest level of professionalism and integrity.
Perform quality and quantity duties as expected for position.

Posted 4 days ago

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🔥 Senior Aero Customer Service Manager - NY State Area

Posted 4 days ago

📍 United States

💸 119600.0 - 165500.0 USD per year

🔍 Power Generation

🏢 Company: only_confidential_executive_recruiting

🔧 Requirements

Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with an additional 5 years of experience in power generation industry OR Associates degree with 8+ years of experience in a power generation industry)
Min. of 5-7 years of experience within the power plant /or contract performance management /and Technical Field Outage management expertise.
Willingness and ability to travel 50% of the time.

💡 Responsibilities

Foster and develop strong relationships with customers as the single point of contact for customers
Manage customer communication and relationships
Responsible for customer portfolio and growth
Establish contact to provide on-going technical and business support to assigned customers
Develop and own site customer communication plan, coordinate regular GEV/Customer reviews to review existing and new GE VERNOVA with a focus on LM ( Aero ) Model products/services that could provide value for the customer
Oversee PS warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE
Develop outage scope/communicating scope to FieldCore/GEV
Responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders
Manage the Outage 360 process and processing of Change Orders
Lead direction for all emergent/forced outage resolution
Lead wing to wing outage execution via organizing pre-outage, post-outage and outage milestone meetings to deliver desired outcomes.
Responsible for all customer invoicing/credit memo processing and for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE VERNOVA network
Own contract leadership and fulfillment including all project deliverables and understanding the Terms & Conditions /contract requirements such as LD/Bonus structure, injection of new technology to maximize
Selling all flow-type services including Parts, FieldCore, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion
Manage Digital and Total plant solutions agreements and coordinate with functional groups.

Leadership Project Management SQL Oracle Financial Management Communication Skills Microsoft Excel Customer service Relationship building Account Management Negotiation skills Sales experience Risk Management Team management Technical support Budget management PowerPoint

Posted 4 days ago

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🔥 Customer Service Representative - Level I

Posted 6 days ago

📍 United States

💸 19.83 - 33.04 USD per hour

🔍 Customer Service

🏢 Company: internaljobs

🔧 Requirements

Bachelor’s degree preferred or high school diploma with two years Customer Service experience
Excellent verbal and written communication skills
Ability to multi-task, prioritize and manage time effectively
Proven problem-solving ability
Proficient in Microsoft Office
SAP knowledge preferred

💡 Responsibilities

Manage customer orders and inquiries by serving as the initial point of contact for customer telephone calls, consistent with product or brand specific requirements
Remain available to answer incoming calls at a rate consistent with metrics set by customer service management team
Support the logistical complexities of COVID vaccine by handling customer calls and email interactions
Partnering with Quality/Controlant and Transportation team on any temperature deviations or delivery issues.
Assist customers as they make credit card payments and issue resolution according to business rules and policies
Support vaccine and hemophilia initiatives – contracting, pricing, customer intelligence and reporting etc.
Maintain a detailed working knowledge of Pfizer trade policies, SOPs, and standard business processes in order to respond to customer and sales force inquiries regarding the Pfizer Trade Policy, Return Policy, shipping practices, invoice terms, product availability information, accepting credit card payments when appropriate, and product-specific order handling guidelines
Handle customer contacts in a professional, diplomatic, and empathetic manner, as defined in quality monitoring guidelines
Must stay abreast of changes in scripts, procedures and products
Support Sarbanes Oxley by adhering to internal controls
Redirect callers who require assistance from other departments
Initiate requests for new customer accounts and account changes
Support customer inquiries/issues regarding Pfizer Prime website
Complete all assigned training
Participate in special projects as assigned
Partnering with GFS team to respond to inquiries and issues

SAP Communication Skills Problem Solving Customer service Microsoft Office Written communication Multitasking Verbal communication Data entry CRM Customer support

Posted 6 days ago

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🔥 Customer Service Coordinator

Posted 7 days ago

📍 United States

💸 45000.0 - 50000.0 USD per year

🔍 Events

🔧 Requirements

Proven experience in a customer service role, preferably within the events industry.
Strong communication skills, both written and verbal.
Ability to work independently and manage time effectively in a remote environment.
Willingness to travel and be on-site at select events throughout the year.
Proficient in using customer service software and other relevant tools, such as Zendesk, Word, and Excel.
Exceptional problem-solving skills and attention to detail.
Positive attitude, strong work ethic and team player.
Located in the United States.

💡 Responsibilities

Deliver outstanding service via email and in-person interactions to provide the ultimate fan experience.
Be prepared to travel to see our shows in action and provide on-site customer service as needed.
Collaborate closely with the Operations and Marketing Departments to resolve customer and ticketing issues.
Work with the Marketing team and ticket platform provider to identify and implement enhancements and new initiatives to improve the fan experience.
Provide appropriate solutions and alternatives within time limits, ensuring follow-up and escalation when necessary.
Assist with the placement of orders, refunds, upgrades, or exchanges.
Manage a large volume of incoming emails and advise on company/show information.
Offer assistance and propose options for accessibility requests.
Keep accurate records of customer interactions and file necessary documents.
Follow communication procedures, guidelines, and policies.
Compile reports on overall customer satisfaction, ticketing, and other relevant areas as required.
Assist with admission ticket builds and Will Call requests.
Support the RFID badge ordering and fulfillment process.
Bring new ideas, problem-solve, and support the execution of initiatives to enhance our evolving shows across the portfolio.
Continuously contribute to the ongoing improvement of the overall FAN EXPO experience.
Other duties as required.

Communication Skills Problem Solving Customer service Microsoft Office Computer skills CRM Customer support

Posted 7 days ago

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🔥 Bilingual Customer Service Representative (Vietnamese/English) (GU|PR)

Posted 11 days ago

📍 Puerto Rico, Guam

🧭 Full-Time

💸 31200.0 USD per year

🔍 Customer Service

🏢 Company: Helpware👥 1001-5000💰 Seed about 9 years agoCustomer Service Accounting Developer APIs Computer Vision Data Collection and Labeling Outsourcing Software

🔧 Requirements

1+ year of customer service experience in a fast-paced environment.
Prior overnight and 3rd shift work experience (preferred).

💡 Responsibilities

Working shift in between 8 am to 8 pm CST (40 hours per week)
Inbound & outbound calls
Bilingual in English and Vietnamese

Communication Skills Problem Solving Customer service

Posted 11 days ago

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🔥 Bilingual Customer Service Representative (Vietnamese/English) (US)

Posted 11 days ago

📍 United States

🧭 Full-Time

💸 22.0 USD per hour

🔍 Customer Service

🏢 Company: Helpware👥 1001-5000💰 Seed about 9 years agoCustomer Service Accounting Developer APIs Computer Vision Data Collection and Labeling Outsourcing Software

🔧 Requirements

High school diploma or equivalent.
1+ year of customer service experience in a fast-paced environment.
Prior overnight and 3rd shift work experience (preferred).
Outstanding problem-solving skills
Strong communication skills (both verbal and written)
Basic computer skills
Flexible with the ability to adapt to changes in business, strategy, and technology.
Bilingual in English and Vietnamese.

💡 Responsibilities

Working shift in between 8 am to 8 pm CST (40 hours per week)
Inbound & outbound calls.
Bilingual in English and Vietnamese.

Communication Skills Problem Solving Customer service Written communication Interpersonal skills Verbal communication Computer skills Customer support English communication

Posted 11 days ago

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🔥 Provider Customer Service Representative

Posted 12 days ago

📍 United States

🧭 Full-Time

💸 17.0 - 28.46 USD per hour

🔧 Requirements

Familiarity with Microsoft Office products
Excellent computer skills using multiple screens and systems to achieve results
Experience in highly transactional call center environment
Excellent customer service and critical thinking
This is a fully-remote position.
Candidate must be able to work independently and be comfortable with virtual training and communication methods.
Secure, private home office location where PHI/PII information is not visible or overheard by others.
High speed internet access (100 mbps or higher) and consistent, reliable connection is required.
Home office location must be set up with a direct connection to the router (Wi-Fi is not allowed).
High School diploma, G.E.D. or equivalent experience

💡 Responsibilities

Answers questions and resolves issues based on phone calls/letters from providers.
Triages resulting rework to appropriate staff.
Provide excellent customer services for high volume inbound provider calls for the Individual and Family Plan Exchange team.
Extensive claims research on multiple platforms to assist providers with payment questions.
Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, provider self-service tools, etc.
Uses customer service threshold framework to make financial decisions to resolve provider issues.
Explains provider's rights and responsibilities in accordance with contract.
Processes claim referrals, new claim handoffs, nurse reviews, provider complaints, and provider grievance and appeals.
Educates & assists providers on our self-service options.
Assists providers with credentialing and re-credentialing and contracting questions and issues.
Determines medical necessity, applicable coverage provisions and verifies member plan eligibility relating to incoming provider correspondence and internal referrals.
Performs review of member and provider claim history to ensure accurate tracking of benefit maximums and/or coinsurance/deductible.

Communication Skills Customer service Microsoft Office Critical thinking Data entry Computer skills

Posted 12 days ago

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🔥 Customer Service Representative (Plumbing/HVAC Experience Required)

Posted 12 days ago

🧭 Full-Time

💸 850.0 - 1300.0 USD per month

🔍 Home Services

🏢 Company: Offshore Launch

🔧 Requirements

5+ years experience in the home services industry, preferrably plumbing.
Familiarity with Service Titan or similar dispatching & scheduling software.
Strong verbal and written communication skills in English.
Ability to multi-task and manage high call volumes while maintaining professionalism.
Availability during designated work hours, including weekends.
Comfortable working with VoIP systems (AT&T Office@Hand/RingCentral) and lead tracking software.
Detail-oriented with strong problem-solving skills to assist customers effectively.
Knowledge of plumbing services is a plus, but willingness to learn is essential.

💡 Responsibilities

Answer incoming calls, schedule appointments in Service Titan, and dispatch technicians as needed.
Handle overflow and after-hours customer inquiries (Wed-Fri 2 PM - 10 PM, Sat-Sun 2 PM - 10 PM).
Use AT&T Office@Hand (RingCentral VoIP) to manage customer calls professionally and correspond with other team members.
Utilize Scorpion and Chirp dashboards to track and manage leads.
Follow company scripts and prompts to ensure a smooth customer booking process.
Communicate with technicians and office managers to provide job details and updates.
Ask relevant plumbing-related questions to gather necessary information for service calls.
Maintain detailed and accurate customer records in the CRM system.
Complete other admin tasks as needed.

Posted 12 days ago

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🔥 Freelance Customer Service Representative (English & German Speaker)

Posted 16 days ago

📍 United Kingdom, Spain, Germany

🧭 Contract

💸 14.0 - 16.0 GBP per hour

🔍 Customer Service

🏢 Company: Paired👥 11-50💰 $3,600,000 Seed almost 4 years agoApps Dating Software

🔧 Requirements

Previous experience in a customer support or tech startup role
Fluency in German and English
Experience with tools like Intercom or Zendesk is a plus

💡 Responsibilities

Provide friendly, empathetic support via email and review sites
Report patterns noticed while handling customer queries
Help resolve complex customer problems by troubleshooting

Empathy Troubleshooting Technical support Customer support

Posted 16 days ago

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🔥 UK - Customer Service Assistant

Posted 17 days ago

💸 16225.0 - 18625.0 EUR per year

Posted 17 days ago

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Shown 10 out of 54

Customer Service Salaries

Median high-range salary for Customer Service jobs:

Skills and Salary

Leadership

Project Management

Sales experience

Technical support

CRM

Communication Skills

Data entry

Customer service

Problem Solving

Troubleshooting

Industries and Salary

Power Generation

Food and Beverage

E-Commerce

Dental Care

Events

Insurance

Healthcare

Consumer Services

Financial Services

Customer Service

Jobs