Helpware

👥 1001-5000💰 Seed about 9 years agoCustomer ServiceAccountingDeveloper APIsComputer VisionData Collection and LabelingOutsourcingSoftware💼 Private Company
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Helpware is a technology-driven outsourcing company building customized customer support and back-office teams for modern businesses. We specialize in delivering high-value solutions across various sectors, including customer service, data annotation, and software development. Our unique approach combines empowered global teams with cutting-edge technology to consistently exceed client expectations. We leverage a robust tech stack including Amazon Web Services, Cloudflare CDN, and CloudFront for scalable and reliable infrastructure. Our engineering teams utilize technologies like OpenResty and Envoy to optimize performance and security. We pride ourselves on fostering a collaborative and innovative engineering culture that embraces the latest advancements in AI, LLMs, and DLT. This focus drives our ability to provide cutting-edge digital business transformation solutions. Helpware operates a fully remote work model, with offices strategically located across the globe, allowing us to tap into diverse talent pools and offer flexible opportunities. Our commitment to employee well-being is a cornerstone of our culture, and we continuously invest in corporate training and professional development. We've experienced significant growth since our founding in 2015, recently completing several strategic acquisitions to expand our service offerings and global reach. As a rapidly growing company with a strong financial foundation, Helpware offers ambitious professionals the chance to contribute meaningfully to a dynamic and forward-thinking organization. We are actively building high-performing teams and provide competitive compensation and benefits packages.

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Jobs at this company:

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🔥 Senior Copywriter
Posted 28 days ago

📍 Ukraine, Poland, Romania

🧭 Full-Time

🔍 Customer Experience & Operational Support services

  • A bachelor's or Master's degree in Marketing, Communications, Journalism, or a related field is a plus.
  • Proficiency in English at C1 level is a must; C2 level is a plus.
  • Minimum of 3 years of experience in technical copywriting or corporate communications for IT and tech companies.
  • Experience in content creation for the US/UK market is essential.
  • Exceptional writing and editing skills.
  • Ability to meet deadlines and manage time effectively.
  • Familiarity with industry-specific copywriting tools and platforms.
  • Ability to analyze data to inform content strategy.
  • Excellent communication and management skills.
  • A creative mindset with the ability to identify and follow content trends.

  • Write high-quality content for landing pages, blog posts, whitepapers, and social media posts on industry topics and trends.
  • Develop compelling sales collateral materials including sales decks and case studies.
  • Maintain best SEO practices to optimize content for search engines.
  • Proofread and edit content for clarity, consistency, and adherence to brand guidelines.
  • Ensure content accuracy and relevance to the industry.
  • Collaborate with marketing, sales, and product teams to create engaging narratives.
  • Assist in developing outbound marketing campaigns and email sequences to drive sales.
  • Stay informed on industry trends, customer insights, and the competitive landscape.

StrategyContent creationSparkSEOWritten communicationEditingMentorship

Posted 28 days ago
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