Helpware

πŸ‘₯ 1001-5000πŸ’° Seed over 9 years agoCustomer ServiceAccountingDeveloper APIsComputer VisionData Collection and LabelingOutsourcingSoftwareπŸ’Ό Private Company
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Helpware is a technology-driven outsourcing company building customized customer support and back-office teams for modern businesses. We specialize in delivering high-value solutions across various sectors, including customer service, data annotation, and software development. Our unique approach combines empowered global teams with cutting-edge technology to consistently exceed client expectations. We leverage a robust tech stack including Amazon Web Services, Cloudflare CDN, and CloudFront for scalable and reliable infrastructure. Our engineering teams utilize technologies like OpenResty and Envoy to optimize performance and security. We pride ourselves on fostering a collaborative and innovative engineering culture that embraces the latest advancements in AI, LLMs, and DLT. This focus drives our ability to provide cutting-edge digital business transformation solutions. Helpware operates a fully remote work model, with offices strategically located across the globe, allowing us to tap into diverse talent pools and offer flexible opportunities. Our commitment to employee well-being is a cornerstone of our culture, and we continuously invest in corporate training and professional development. We've experienced significant growth since our founding in 2015, recently completing several strategic acquisitions to expand our service offerings and global reach. As a rapidly growing company with a strong financial foundation, Helpware offers ambitious professionals the chance to contribute meaningfully to a dynamic and forward-thinking organization. We are actively building high-performing teams and provide competitive compensation and benefits packages.

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Jobs at this company:

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πŸ”₯ PPC Specialist
Posted about 1 hour ago

πŸ“ Ukraine

🧭 Full-Time

πŸ” Marketing

  • Minimum of 3 years of experience in PPC campaign management.
  • Great verbal and written communication skills, with a minimum B2 English level proficiency.
  • Proficiency in using PPC tools and platforms such as Google Ads, Microsoft Ads, Facebook Ads Manager, LinkedIn Campaign Manager, etc.
  • Strong analytical skills with the ability to make data-driven decisions.
  • Ability to work effectively in a team and collaborate with various departments.
  • High level of accuracy and attention to detail in campaign management and reporting.
  • Strong problem-solving skills and the ability to think strategically.
  • Create, implement and execute advertising strategies.
  • Manage advertising campaigns, ensuring optimal performance and ROI.
  • Track and analyze campaign results, providing reports to stakeholders.
  • Collaborate with the recruitment team to develop and manage social recruiting campaigns.
  • Develop and maintain comprehensive monthly media plans.
  • Analyze competitors’ market activities to identify opportunities and threats.
  • Keyword research and optimization together with SEO team.
  • Manage large marketing budgets in the global market.
  • Implement A/B testing strategies to improve ad performance and conversion rates.

Analytical SkillsSEORESTful APIsWritten communicationReportingMarketingDigital MarketingEnglish communicationBudget managementA/B testing

Posted about 1 hour ago
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πŸ”₯ UI/UX Designer
Posted about 1 month ago

πŸ“ Ukraine

🧭 Full-Time

  • At least 3 years of experience as a UX/UI designer.
  • Proficiency in Figma.
  • Experience with wireframing, prototyping, user flows, and user testing.
  • Understanding of responsive design.
  • Ability to create design systems, components, and style guides.
  • Experience with UI components and modular grids.
  • Basic knowledge of HTML/CSS for effective communication with developers.
  • Experience designing corporate websites, landing pages, dashboards, and CRM systems.
  • Skills in UX research (user analysis, testing).
  • Ability to present and justify your decisions effectively.
  • Teamwork and proactiveness.
  • Develop landing pages and corporate websites (from concept to final design).
  • Design user flows, wireframes, and prototypes.
  • Create responsive designs for different devices (desktop, mobile, tablet).
  • Develop design systems and style guides.
  • Collaborate with developers, marketers, and copywriters to implement designs.
  • Analyze and improve UX based on analytics, A/B testing, and user feedback.
  • Design interfaces in Figma.
  • Prepare files for development (automation, export of UI components).

FigmaFrontend DevelopmentHTMLCSSUI DesignUser Experience DesignRESTful APIsPrototypingA/B testing

Posted about 1 month ago
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