Kraken

Kraken is a cryptocurrency exchange that provides spot and futures trading between Bitcoin, Ethereum, and 40+ other digital assets.

1001-5000 employees
Founded 2011
Ethereum
Private Company

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions22

ArgentinaPeruColombia+7 more locationsContractCryptocurrency FinancePosted
  • Manage client onboarding and verification, including KYC document review and validation
  • Support funding and general inquiries via email and live chat
  • Guide existing clients through document resubmission and re-verification during remediation initiatives
  • Identify and escalate potential risks or suspicious documentation
  • Address client questions on application status and account upgrades
  • Maintain accurate client information in compliance with AML/CTF policies
  • Collaborate cross-functionally to improve onboarding and support workflows
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Showing 1 of 22 positions

About Kraken

Kraken pioneers financial freedom by accelerating cryptocurrency adoption. Serving over 7 million clients, Kraken facilitates spot and futures trading for Bitcoin, Ethereum, and 40+ other digital assets against major national currencies. Kraken also provides robust B2B infrastructure through Payward Services for fintechs and institutions, empowering them to offer crypto solutions. Kraken builds an array of products like Kraken Pro, Wallet, and Futures, ensuring access for advanced traders and newcomers alike. Their API access for engineers and 24/7 support solidify their market position.

How We Work

Kraken operates as a fully remote company, with Krakenites across 70+ countries speaking over 50 languages. This distributed model fosters asynchronous work, supporting flexibility and autonomy across diverse time zones. The culture is deeply mission-driven, rooted in crypto values, and prioritizes outcomes, knowledge, and skill over traditional credentials. Kraken fosters open and candid communication, valuing continuous feedback.

Engineering at Kraken

Kraken engineers solve complex challenges in high-performance, low-latency, and scalable systems crucial for cryptocurrency trading. They utilize C# and ASP.NET Core for backend services, deploying applications in AWS with PostgreSQL for robust data management. Core infrastructure teams operate and evolve shared data systems like MariaDB, Kafka, Redis, and Elasticsearch, often within Kubernetes environments. Engineers use Python, Rust, Go, and TypeScript, building reliable, secure, and performant systems that balance rapid experimentation with long-term technical excellence.

Why Join Us

  • Drive financial freedom and inclusion by accelerating global crypto adoption.
  • Contribute to a mission-driven, remote-first company with global impact and scale.
  • Work on cutting-edge financial systems, using modern tech like Rust, AWS, and Kubernetes.
  • Experience true ownership and accountability in your role, shaping product and engineering direction.
  • Join a team committed to continuous learning, strong security, and world-class client support.

Benefits & Perks

  • Globally competitive compensation, including equity and bonuses.
  • Option to receive some or all pay in crypto.
  • Flexible paid time off.
  • Remote workstation setup bonus.
  • Free mental health and life coaching benefits.
  • Learning and development programs.
  • Annual retreats for global teams.

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