Tucows

👥 1001-5000💰 $240,000,000 Post-IPO Debt over 1 year ago🫂 Last layoff 5 months agoEmail Web Hosting Domain Registrar Mobile ISP📈 Public Company

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Tucows: Making the Internet Better Since 1993 Tucows is a publicly traded global technology company providing essential internet services to businesses worldwide. We're the world's largest wholesale domain registrar, managing millions of domain names through our various brands (Ascio, Enom, Hover, OpenSRS). Beyond domains, we also operate Ting Internet, a rapidly expanding fiber internet provider in the US, and Wavelo, a SaaS platform modernizing telecom operations. Our impact is significant; we support hundreds of thousands of companies and millions of users globally. Our technology stack leverages a blend of cloud services (Amazon, Google Cloud), CDN platforms (Cloudflare), and our own proprietary systems. We're committed to innovation, employing technologies like DNSSEC and IPv6 while continually exploring new approaches in cloud hosting and billing solutions. Our engineering teams work remotely, fostering a collaborative culture focused on agile development and continuous improvement. We value a people-first philosophy, prioritizing respect, trust, and flexibility, allowing our employees to work where they thrive. Tucows is a diverse company with employees in 16+ countries. We are committed to protecting the open internet, narrowing the digital divide, and supporting fairness and equality. Our consistent growth and multiple successful acquisitions demonstrate our commitment to both innovation and market leadership. We're a financially stable company with a history of investment and growth opportunities. Join a company that values its people and has a global impact on the internet landscape. We offer a remote-first culture, generous benefits and a stimulating work environment where innovation is encouraged and supported.

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Jobs at this company:

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🔥 Market Development Manager

Posted 28 minutes ago

🔍 Domain industry

🔧 Requirements

5+ years in the domain industry, ideally in a commercial role
Experience in domain registries or registrars, with knowledge of multiple platforms.
Experience leading product development and/or cross-team projects.
Experienced leader, skilled in championing relationships to advance business goals.
Authority at prioritizing features that drive customer happiness and margin growth.
Strong market and competitive analysis skills to find opportunities for revenue growth.

💡 Responsibilities

Identify and prioritize features and initiatives for domain services to drive customer acquisition, retention, and overall profitability.
Collaborate with Operations, Product, Sales, Marketing, Engineering, and Design teams to translate business requirements into platform features and user interface designs that meet business goals.
Develop and prioritize domain projects, aligning project priorities with business objectives.
Act as the main point of contact for capturing platform feedback and leading initiatives to improve the domains platform and user experience.
Partner with Data Analytics to analyze customer data and derive insights that inform product decisions and business strategies.
Supervise industry trends, competitor activities, and emerging technologies. Identify new commercial opportunities, innovations, and areas for differentiation in the domain name market.
Support collaboration with engineering, design, and business teams to ensure timely and efficient delivery of product updates and features.
Communicate our business vision and goals to internal and external partners.

Posted 28 minutes ago

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🔥 Content Marketing Associate

Posted 28 minutes ago

📍 Greater Toronto Area

🧭 Full-Time

💸 57420.0 - 63800.0 CAD per year

🔍 Internet

🔧 Requirements

1-2 years of content marketing experience.
Bachelor’s degree in marketing or a related field.
Strong writing and editing skills.
Familiarity with ChatGPT or other AI tools.
Experience with content creation and social media management.
Strong understanding of SEO principles.

💡 Responsibilities

Write engaging copy for marketing campaigns, websites, social media, and other content.
Review and revise copy for accuracy and clarity.
Leverage AI tools to streamline content creation.
Develop content strategies to support business goals.
Optimize content for search engines.
Collaborate with the creative director, designers, and marketing team.

Content creationContent managementCommunication SkillsAnalytical SkillsCollaborationSEORESTful APIsAttention to detailWritingStrong communication skillsCross-functional collaborationMarketingEditingDigital MarketingA/B testing

Posted 28 minutes ago

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🔥 Marketing Program Manager

Posted 5 days ago

📍 Greater Toronto Area

💸 80000.0 - 87000.0 CAD per year

🔍 Internet

🔧 Requirements

Minimum of 5 years of program management in either an agency or B2B technology company
Project management certification or 2 years of project management experience in a corporate environment
Familiarity with agile marketing and running in two-week sprints
Excellent communication skills and the ability to manage stakeholder expectations
Familiarity with ChatGPT or other AI tools for creating program calendars
Experience with HubSpot, including content management and marketing automation, would be an asset
Ability to lead through influence and work collaboratively in a fast-paced environment

💡 Responsibilities

Defining the scope, objectives, and key performance indicators (KPIs) of marketing programs across the wholesale, retail, and registry lines of business
Managing the planning, execution, and measurement of marketing campaigns, ensuring they resonate with target audiences and drive desired business outcomes
Creating detailed project plans and briefs that outline tasks, timelines, resources, and dependencies
Liaising with product teams on go-to-market strategies and execution
Engaging with customers to test messages and content effectiveness
Managing promotional set-up, reseller sign-up, analytics, and reporting for MDF programs with registry partners
Orchestrating program timing to ensure effective execution and avoiding campaign fatigue with contacts.
Generating reports and analysis of program effectiveness and delivering regular updates to key stakeholders

Project ManagementAgileProject CoordinationGoogle AnalyticsCommunication SkillsAnalytical SkillsCollaborationMarketingStakeholder managementData analyticsBudget management

Posted 5 days ago

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🔥 Agile Facilitator

Posted 15 days ago

📍 United States, Canada

💸 90090.0 - 100100.0 USD per year

🔍 Software Development

🔧 Requirements

Hands-on experience in an Agile role within a Scrum environment or the ability to demonstrate equivalent expertise
Proficiency in Jira, and Confluence, and other Agile tools (or the ability to learn quickly).
Strong knowledge and practical experience with Scrum, Kanban, Nexus, or SAFe.

💡 Responsibilities

Serve as a dedicated Agile Facilitator for multiple development teams, fostering a culture of collaboration and continuous improvement.
Coach teams on Agile best practices, ensuring alignment with the organization's customized Agile processes (e.g., Nexus).
Support the adoption and refinement of scaled Agile frameworks, optimizing team-level processes to drive faster, more reliable, and predictable delivery.
Proactively identify and remove impediments, ensuring teams remain focused and productive.
Facilitate all core Agile ceremonies (standups, sprint planning, retrospectives, etc.), driving alignment on sprint goals and commitments.
Track and report on team delivery metrics (e.g., velocity, cycle time, burndown charts), using these insights to identify opportunities for process improvements and predictability enhancements.
Act as a coach and mentor, helping teams improve their Agile maturity and delivery effectiveness.
Collaborate with internal stakeholders, including product owners and engineering managers, to align team efforts with organizational goals.
Champion team’s success by ensuring Agile practices support engagement, motivation, and sustainable ways of working.
Continuously refine and optimize Agile processes, ensuring workflows remain efficient, scalable, and adaptable.

AgileSCRUMJiraCommunication SkillsCollaborationProblem SolvingAgile methodologiesCoachingConfluence

Posted 15 days ago

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🔥 Manager, Platform Engineering (Operations)

Posted 19 days ago

📍 United States, Canada

🧭 Full-Time

💸 137430.0 - 152700.0 USD per year

🔍 Software Development

🔧 Requirements

Strong understanding of software development, system operations, and engineering best practices.
Ability to communicate complex technical concepts clearly and effectively to various stakeholders.
Proficiency in problem analysis, troubleshooting methodologies, and incident management.
Experience in developing and improving internal tools, leveraging automation to enhance operational workflows.
Strong documentation skills, capable of producing clear operational procedures and knowledge base content.
Experience working in a fast-paced environment with a strong ability to prioritize tasks based on urgency and impact.
Commitment to continuous learning and staying up to date with industry trends and emerging technologies.
Proven experience as an Operations and/or Engineering Manager.
Familiarity with IT Service Management (ITSM) principles and best practices.
Demonstrated ability to manage escalations, prioritize issues, and coordinate cross-functional problem-solving efforts.
Excellent leadership, communication, and interpersonal skills.
Experience with monitoring tools, automation frameworks, and service reliability strategies.

💡 Responsibilities

Oversee and improve engineering support workflows, ensuring efficiency and effectiveness in handling technical escalations and platform reliability.
Lead and mentor a diverse engineering team, providing guidance and career development opportunities across all levels of experience.
Act as the first line of engineering support, collaborating closely with incident response teams and specialized engineering groups to resolve platform issues.
Drive root cause analysis and resolution by identifying recurring issues, leading problem management efforts, and coordinating long-term fixes.
Partner with engineering teams to implement bug fixes and improvements, ensuring platform stability and operational efficiency.
Develop and enhance internal tools to improve operational workflows, incident response, and knowledge management, leveraging AI and automation where applicable.
Monitor key operational metrics, identify trends, and implement process optimizations to enhance team performance and service delivery.

LeadershipProject ManagementSoftware DevelopmentSQLCloud ComputingPeople ManagementSoftware ArchitectureCross-functional Team LeadershipOperations ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsDevOpsTechnical supportScriptingSaaS

Posted 19 days ago

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🔥 Technical Project Manager (Contract)

Posted 20 days ago

📍 United States, Canada

🧭 Contract

💸 85200.0 - 100000.0 USD per year

🔍 Internet

🔧 Requirements

Bachelor's or Master's degree in Information Systems, Computer Science, or related field.
1-3 years of experience in a relevant role, such as business analyst, project manager

💡 Responsibilities

Assist in the design and delivery of Information Systems solutions
Support the development and management of change requests and project plans
Collaborate with business stakeholders and technical teams to understand requirements and contribute to the translation of requirements into scalable technology solutions.
Support communication plans by providing regular status updates and assisting with risk assessments.
Translate business requirements into solutions requests for completion by technical administrators or engineering resources.
Contribute to regular reviews and assessments of implemented solutions to ensure quality standards, performance requirements, and business objectives are met.
Assist in the implementation of solution 'go live' and post-launch monitoring strategies.
Foster partnerships with internal customers, stakeholders, and vendors.
Assist in the development and maintenance of system documentation
Collaborate and engagement vendors when support is required. Stay informed about upcoming changes and new features in comparison to our plan.

Project ManagementSQLAgileBusiness AnalysisData AnalysisSalesforceProject CoordinationCommunication SkillsProblem SolvingTeamworkReportingRisk ManagementStakeholder managementData modelingChange Management

Posted 20 days ago

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🔥 Technical Product Manager (Contract)

Posted 20 days ago

📍 United States, Canada

🧭 Contract

💸 106470.0 - 118300.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of experience in product management in a technical environment/Software development organizations
Deep understanding of Telecoms, specifically when it comes to B2B platforms
Technical knowledge of event-driven architecture, microservices, and API-first platform development

💡 Responsibilities

Act as the product owner for several software services and maintain visibility of the roadmap and its execution within the business unit
Create and execute on product area vision, driving towards specific business goals through our customer experience
Work with senior management to create product plans, solutions, roadmaps, and coordinate with cross-functional teams for delivery
Craft comprehensive user stories, establish the objectives, strategies, and actions needed to solve our customer's problems
Lead the end-to-end product development lifecycle from Discovery, Definition, Design, Development, Deployment and support post-deployment hand off to our operations teams
Collect and analyze feedback from customers, partners and other teams to shape requirements, features and end product
Ensure products and releases are launched correctly and on schedule
Collaborate with different Engineering and Product teams across the organization to deliver value through internal tooling, education, and documentation
Coordinate release cycle and manage cross-team dependencies
Prioritizing our Customers above all by working directly with them as well as Product, Engineering and Customer Support teams to continually represent and improve the product
Improve and expand your skills driven by a continuous desire to learn about new technologies and processes

AWSLeadershipSoftware DevelopmentSQLAgileBusiness AnalysisData AnalysisProduct ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsProduct designREST APICI/CDCustomer serviceAgile methodologiesMicroservicesCustomer SuccessSaaS

Posted 20 days ago

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🔥 Sr Financial Analyst, FP&A

Posted 20 days ago

🧭 Full-Time

💸 83810.0 - 98600.0 CAD per year

🔍 Telecommunications

🔧 Requirements

Post-secondary education with 5+ years of related FP&A, finance operations, or financial advisory experience, preferably in a multi-location, SaaS or telecommunications environment.
Strong expertise in financial statements, financial analysis, and financial modelling, with a proven track record in business development.
Advanced proficiency in Microsoft Excel.
Experience with BI and visualization tools (Power BI, Tableau, Looker) is a strong asset.
Excellent written and verbal communication skills, with the ability to translate financial data into actionable insights.
Strong analytical and problem-solving skills, with high attention to detail.
A collaborative team player who enjoys working with stakeholders across multiple teams.

💡 Responsibilities

Develop and maintain financial dashboards and executive reports to provide visibility into key performance trends.
Track and analyze key performance indicators (KPIs) and business benchmarks, including financial performance metrics for internal and external reporting.
Utilize BI tools to automate reporting and deliver meaningful insights into business performance.
Provide detailed cost center variance analysis and commentary on actuals vs. budget/forecast.
Analyze historical budgets and current expenditures to inform and develop accurate future forecasts
Support the annual budgeting process, as well as the monthly and/or quarterly forecasting cycles
Work closely with the leadership team to develop the medium to long term financial and strategic plan
Provide insights to senior management around financial modelling, forecasts and profitability
Partner with IT and other stakeholders to automate financial and operational reporting, and streamline data management.
Work with Business Unit heads to analyze and interpret financial results against budgets and forecasts.
Present financial insights to executive leadership, ensuring clarity and actionability.
Review and refine financial processes and procedures to improve efficiency and effectiveness.
Identify opportunities for cost reduction, revenue optimization, and streamlined operations.
Leverage technology and automation to enhance reporting and forecasting accuracy.

Posted 20 days ago

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🔥 Manager, Financial Data, Planning & Analytics

Posted 25 days ago

📍 Canada

🧭 Full-Time

💸 104000.0 - 121600.0 CAD per year

🔍 Technology, SaaS, telecommunications, or high-growth industry

🔧 Requirements

6+ years of experience in financial planning, analysis, and financial systems transformation.
2+ years in management roles overseeing FP&A processes and people.
Strong proficiency in financial modeling, data analysis, and financial automation tools.
Experience with ERP systems (e.g., Sage Intacct, NetSuite) and BI tools (e.g., Looker, Tableau, Power BI).
Proven ability to automate financial processes, integrate AI-driven tools, and optimize financial reporting structures.
Strong leadership skills with experience in fostering collaboration across finance and operational teams.
Excellent oral, written, and visual communication skills, with the ability to present financial findings to executive leadership.

💡 Responsibilities

Lead and own the annual budgeting and planning cycle, ensuring coordination across all business unit finance teams.
Maintain and improve forecasting processes, including quarterly forecasting and continuous planning methodologies.
Develop the company’s long-term financial forecast and financial models to support strategic decision-making.
Drive the modernization of financial systems and reporting infrastructure to enhance efficiency, automation, and AI-driven analytics.
Oversee the administration, optimization, and integration of financial systems (e.g., ERP, BI tools, planning software) to improve data flow and usability.
Partner with IT and finance teams to implement AI-driven automation and machine learning algorithms to enhance financial forecasting and decision-making.
Assess and optimize financial processes and technology, identifying automation opportunities and ensuring scalability.
Develop and maintain management reporting, dashboards, and KPIs to analyze business performance, including variances to budget, forecast, and prior periods.
Prepare financial reports and dashboards for executive management, leveraging AI-powered insights and automated reporting tools.
Support Board and Audit Committee presentations, ensuring data accuracy, KPI performance tracking, and financial analysis.
Leverage financial insights to contribute to quarterly and annual management discussions and regulatory filings (e.g., 10K and 10Q reporting).
Act as a strategic finance business partner to corporate leadership, helping shape financial strategy and operational efficiency.
Lead monthly variance analysis, collaborating directly with operational management and executives to identify and resolve budget discrepancies.
Provide decision-support analysis for business and procurement decisions, leveraging financial data and market insights.
Research broader economic trends and incorporate findings into financial modeling and forecasting.

SQLData AnalysisMachine LearningFinancial ManagementAPI testingAccountingBudgetingData visualizationFinancial analysisData modelingBudget management

Posted 25 days ago

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🔥 Manager, Corporate Communications

Posted 25 days ago

📍 Canada

🧭 Contract

💸 105500.0 - 124100.0 CAD per year

🔍 Corporate Communications

🔧 Requirements

Post-secondary education in PR, corporate communications, journalism or related fields
Proven experience in progressively senior PR and communications roles
Strong understanding of media relations, crisis communication, and brand management.
Excellent written and verbal communication skills.
Proven track record of building and maintaining media relationships.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

💡 Responsibilities

Serve as the central communications hub for TCX, aligning strategies with broader brand objectives.
Lead a team to develop and execute strategic PR, communications, and brand initiatives.
Provide strategic counsel on PR and communications to the C-Suite and key stakeholders.
Oversee external brand announcements, including message preparation, press release development, and media outreach.
Cultivate relationships with media outlets and facilitate media training for key executives.
Act as a company spokesperson as needed and contribute to thought leadership initiatives.
Develop and implement strategies to enhance internal communications, addressing employee concerns and improving satisfaction.
Utilize various communication tools to ensure timely and effective dissemination of information to employees.
Coordinate the creation, timing, and editing of internal communication content, maintaining consistency and relevance.
Supervise the management of TCX's digital platforms to maintain a positive brand image.
Monitor and report on key metrics related to digital platform performance, using data to inform communication strategies and optimize engagement.
Identify, plan, execute, and report on quarterly strategic objectives, aligning them with TCX's overarching goals.
Manage technology tools and vendor relationships to support communication initiatives effectively.
Lead budget forecasting efforts and ensure that activities remain within budgetary constraints.
Foster the development and growth of a team of 2 to 5 professionals, providing guidance and support for their professional advancement.

LeadershipProject ManagementContent creationStrategic ManagementCommunication SkillsSEOBudgetingTeam managementStakeholder managementDigital Marketing

Posted 25 days ago

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