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Freelance Customer Service Representative (English & German Speaker)

Posted 16 days agoViewed

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💎 Seniority level: Previous experience in a customer support or tech startup role is required

📍 Location: United Kingdom, Spain, Germany

💸 Salary: 14.0 - 16.0 GBP per hour

🔍 Industry: Customer Service

🏢 Company: Paired👥 11-50💰 $3,600,000 Seed almost 4 years agoAppsDatingSoftware

🗣️ Languages: English, German

⏳ Experience: Previous experience in a customer support or tech startup role is required

🪄 Skills: EmpathyTroubleshootingTechnical supportCustomer support

Requirements:
  • Previous experience in a customer support or tech startup role
  • Fluency in German and English
  • Experience with tools like Intercom or Zendesk is a plus
Responsibilities:
  • Provide friendly, empathetic support via email and review sites
  • Report patterns noticed while handling customer queries
  • Help resolve complex customer problems by troubleshooting
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