Inpatient Manager, Implementation Success

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Requirements:

• 5+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
• 5 years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
• 5+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
• Demonstrated ability to lead and develop staff
• Experience with technical implementation of healthcare SaaS solutions
• Knowledge of inpatient metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
• A track record of applying strong quantitative and analytical skills in prior roles.
• Prior experience managing projects for hospital systems (e.g. EHR implementations) is required
• A passion for fixing our healthcare system
• Skilled at understanding, documenting, and analyzing data using a variety of tools (Data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.)
• Ability to travel on average 25-30%

Responsibilities:

• Develop and manage 3-5 team members.
• Resolves complex account issues largely independently, but knows when to bring to bear resources from across the organization.
• Surface risks and advise internal and external leaders on mitigation strategies to drive efficient resolutions
• Collaborate with Data Engineers, Product Specialists and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value and satisfy client needs
• Define and manage the implementation timeline for enterprise-wide deployment of Qventus Inpatient Solution
• Partner with operational and technical client teams to ensure implementation requirements/needs are met
• Build and manage relationships at multiple levels of client IT teams
• Act as the primary owner of the implementation for assigned client accounts, operating with a high level of autonomy and accountability while ensuring successful outcomes with minimal oversight
• Craft, manage and deliver high-impact, visually compelling client communications and presentations.
• Provide clinical, technical and process expertise into solution design in order to address customer use cases and to deliver results.