HackerOne

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Jobs at this company:

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🔥 Associate Solutions Architect

Posted 8 days ago

📍 United States

🧭 Full-Time

💸 100000.0 - 126000.0 USD per year

🔍 Security

🔧 Requirements

1 - 2 years of application security experience, understand security fundamentals and common vulnerabilities (e.g. OWASP Top Ten)
1+ years of customer-facing or consulting experience (including communicating to non-technical stakeholders to help them understand security topics)
Excellent written and verbal communication skills, and the ability to demonstrate empathy with multiple audiences
You will be an advocate for both hackers and customers and will need to appropriately influence and push back when needed to help both be successful
Alignment with HackerOne’s values: start with integrity, default to disclosure, act like an owner, succeed as a team, and empower our community

💡 Responsibilities

Utilize security knowledge to deliver Advisory Services effectively to clients.
Fulfill both internal and external security advisory requests.
Engage with customers across various skill levels to help them build or enhance their security programs and software development life cycles.
Conduct interviews to grasp customers' threat models and attack surfaces, ensuring their needs are comprehensively understood.
Guarantee the timely and satisfactory completion of client projects and engagements, focusing on maximizing the value customers derive from their services.
Source and identify hackers whose skills align with the services provided, fostering a supportive environment for their participation in projects.
Provide educational consultations to customers on security challenges, helping them navigate and resolve issues encountered within their programs.
Oversee the health of customer engagements, optimizing for engagement and vulnerability discovery, while suggesting improvements to keep programs effective and engaging.
Apply security expertise to recommend enhancements in processes, playbooks, and tools across the Post-Sales Operations team, aiming for scalable improvements.
Offer insights to the product and engineering teams on potential new features and improvements, and support the Customer Success Managers in serving clients of all sizes.

CybersecurityCommunication SkillsCustomer serviceRESTful APIsClient relationship management

Posted 8 days ago

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🔥 Staff Software Engineer, PTaaS

Posted 11 days ago

📍 Seattle, WA; Austin, TX; or Washington, DC

🧭 Full-Time

💸 169000.0 - 211000.0 USD per year

🔍 Software Development

🔧 Requirements

8+ years of general Software Engineering experience
Experience with dynamically typed, OOP languages such as JavaScript, Objective-C, PHP, Python or Ruby, Bash
3+ years Practical SQL experience, PostgreSQL preferred
Practical experience with React JS or similar libraries
Documented experience leading technical projects through all phases of the Software Development Lifecycle

💡 Responsibilities

Work as a project lead together with stakeholders, designers and product leaders
Build, ship and maintain highly-available, performant and durable features, focused on (but not limited to) hacker-facing areas of our platform
Work with your team to deliver key results for impactful objectives
Be a part of cross-squad initiatives
Mentor and be mentored by other engineers

Backend DevelopmentDockerGraphQLLeadershipPostgreSQLProject ManagementSQLBashReact.jsRuby on RailsAmazon Web ServicesCI/CDAgile methodologiesMentoringSoftware Engineering

Posted 11 days ago

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🔥 IT Support and Operations Specialist

Posted 13 days ago

📍 Washington, DC, Austin, TX

🧭 Full-Time

💸 65000.0 - 75000.0 USD per year

🔍 Security

🔧 Requirements

2 years of relevant experience in a support driven role with a strong customer service mindset
A strong problem solver with an eagerness to learn
A strong level of experience with macOS, ideally in an IT or support role
An Interest in Security and Information Technology
Excellent written and verbal communication skills
An eye for detail, and an ability to document actions and processes

💡 Responsibilities

Effective prioritization and escalation of incoming support tickets
Setting up new equipment and services for employees
Help onboard new hires in our growing global company
Basic troubleshooting of computers and technology
Learn to utilize multiple IT tools to help manage our global workforce
Maintain our office technology
Supporting employee lifecycle changes across multiple cloud based systems stemming from our Identity Provider

LDAPMicrosoft Active DirectoryJiraCommunication SkillsProblem SolvingCustomer serviceMicrosoft OfficeWritten communicationTroubleshootingActive listeningTechnical supportCustomer supportConfluenceSaaS

Posted 13 days ago

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🔥 Product Security Analyst, EMEA

Posted 16 days ago

📍 London

🧭 Full-Time

💸 64000.0 - 80000.0 GBP per year

🔍 Information Security

🔧 Requirements

Proven experience with vulnerability disclosure and bug bounty
3 years experience manual Web App testing experience
Strong technical knowledge of OWASP top 10
Comfortable using security testing tools including Burpsuite
Excellent written and verbal communication skills
Experience using frameworks such as CVSS

💡 Responsibilities

Evaluate assigned vulnerability reports submitted by hackers to determine the validity, risk and severity to HackerOne customers
Collaborate with hackers to address missing information from reports as well as educate the HackerOne community members when reports are invalid
Compose a technical summary for each valid report that includes clear and concise details regarding the impact, steps to reproduce and remediation advice
Ensure clear and efficient communication between hackers and customers

CybersecurityAPI testingManual testingREST APILinuxJSONScripting

Posted 16 days ago

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🔥 Director of Revenue Strategy & Operations

Posted 16 days ago

📍 United States

🧭 Full-Time

💸 156000.0 - 202000.0 USD per year

🔍 Software Development

🔧 Requirements

15+ years in Sales Strategy, Revenue Operations, or Sales Compensation, with at least 5 years in a leadership role
Proven track record of designing and managing global sales compensation programs and driving sales strategy for high-growth organizations
Deep expertise in sales strategy, planning, and compensation design
Proficiency in sales performance and commission software (e.g., Captivate IQ, SPIFF, or similar)
Advanced analytical skills with experience in forecasting and reporting tools (e.g., Excel, Tableau, Power BI)
Strong strategic thinking with the ability to translate business goals into actionable plans
Excellent communication and presentation skills, with the ability to influence and collaborate at all organizational levels
Exceptional problem-solving abilities and attention to detail
Experience working in fast-paced, high-growth environments

💡 Responsibilities

Lead the development and execution of strategic sales initiatives to drive revenue growth and achieve organizational objectives
Partner with Sales Leadership on annual sales planning, including territory design, quota setting, and resource allocation
Provide strategic insights and recommendations based on market trends, performance metrics, and business objectives
Develop and implement scalable, competitive sales compensation plans that align with company goals
Oversee the governance, administration, and accuracy of commission structures and payouts
Collaborate with Finance and HR to ensure compliance, equity, and alignment with total rewards strategy
Monitor and analyze key sales metrics to identify opportunities for improvement and growth
Lead forecasting efforts in collaboration with Revenue Operations, ensuring accurate pipeline and revenue projections
Deliver actionable insights to senior leaders through clear, data-driven reporting
Partner with Sales, Marketing, Finance, and HR to align strategies and drive operational excellence
Act as a trusted advisor to Sales Leadership, providing guidance on compensation structures, territory optimization, and strategic initiatives
Support go-to-market initiatives by aligning sales strategies with marketing campaigns and product launches
Build and lead a high-performing Sales Strategy and Compensation team, fostering a culture of collaboration, innovation, and continuous improvement
Mentor and develop team members to advance their careers while supporting HackerOne’s mission

LeadershipProject ManagementSQLData AnalysisPeople ManagementSalesforceHR ManagementOperations ManagementTableauStrategyBusiness OperationsCommunication SkillsMentoringCross-functional collaborationSales experienceTeam managementStrategic thinkingFinancial analysis

Posted 16 days ago

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🔥 Senior Customer & Market Research Analyst

Posted 16 days ago

📍 Seattle, WA; San Francisco Bay Area; Austin, TX; Washington, DC; or London, United Kingdom

🧭 Full-Time

💸 119000.0 - 160000.0 USD per year

🔍 Cybersecurity

🔧 Requirements

Bachelor's degree in Business, Marketing, Marketing Research, Data Analytics, or a related field; MBA is a plus.
6+ years of experience in customer experience, Voice of Customer programs, or related roles within the cybersecurity or technology industry.
Proven experience with Voice of Customer methodologies, customer feedback platforms, and business analytics tools (e.g., Medallia, Qualtrics, Salesforce, Intercom, Amplitude, Domo).
Strong analytical skills with the ability to translate complex data into actionable insights.
Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
Demonstrated ability to manage multiple projects and prioritize effectively in a fast-paced environment.
Passion for customer advocacy and driving meaningful improvements.

💡 Responsibilities

Partner with Data Science to design and manage customer satisfaction measurement methodologies, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Health Score.
Develop and implement a comprehensive customer and market research program to collect, analyze, and action customer feedback (e.g., surveys, interviews, social listening, support interactions).
Collaborate with product, marketing, customer success, sales, and delivery teams to ensure customer insights are integrated into business strategies and product roadmaps.
Manage feedback loops to ensure timely and effective follow-up with customers, closing the loop on key issues and sharing insights internally.
Generate and present actionable insights and reports to leadership, highlighting trends, opportunities, and recommendations.
Serve as an advocate for customers within the organization, fostering a customer-centric culture.
Stay informed on industry best practices and emerging trends in VoC and customer experience methodologies.
Partner with Data Science to ensure accurate reporting and visualization of customer insights.

SQLData AnalysisSalesforceTableauCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsMarket ResearchData visualizationData analyticsCustomer Success

Posted 16 days ago

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🔥 Senior Software Engineer, PTaaS

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 147000.0 - 184000.0 USD per year

🔍 Software Development

🔧 Requirements

8+ years of experience as a full-stack engineer
Experience with working in a Product or SaaS company
Demonstrated ability to mentor and elevate the skills of engineers, fostering growth and development within a team.
Documented experience leading technical projects through all phases of the Software Development Lifecycle

💡 Responsibilities

Have the opportunity to work as a project lead together with stakeholders, designers and product leaders
Build, ship and maintain highly-available, performant and durable features for our PTaaS product
Work with your team to deliver key results for impactful objectives
Be a part of cross-squad initiatives
Mentor and be mentored by other engineers

Backend DevelopmentFull Stack DevelopmentProduct ManagementReact.jsRuby on RailsTypeScriptREST APICommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesMentoringTeamworkSoftware EngineeringSaaS

Posted about 1 month ago

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🔥 Senior Security Engineer, Detection & Response

Posted about 1 month ago

📍 United States, United Kingdom

🧭 Full-Time

💸 147000.0 - 184000.0 USD per year

🔍 Security

🔧 Requirements

5+ years of experience in detection and response related security roles
Experience working with AWS (or similar cloud environment), Linux, OSX, SentinelOne (or other similar endpoint security software)
Experience working with DataDog (or other similar log analysis and querying software)
Familiarity with modern programming languages of some kind such as Ruby, Python, Rust, JavaScript, and similar.
Proficient in responding to alerts and incidents within a cloud based SAAS environment
Adaptable thinker, able to creatively solve old problems in new ways and new problems in old ways
Strong collaboration and communication skills with other teams to plan a project, align priorities, lead and model the work, document your decisions, and complete the project
Understands ways to catch wily threat actors
Possesses the fine art of crafting useful, actionable, high signal alerts
Proficiency in automating detection and response processes through API calls, webhook creation, etc.
Willingness and ability to participate in the response to critical incidents as needed.

💡 Responsibilities

Evaluating potential detection techniques and tools and using them to create useful, actionable, high signal alerts.
Developing automation and improving existing tooling and alerting to minimize alert fatigue and maximize effective incident response.
Collaborating will be key as you will work closely with IT, Engineering, Support and other teams across the company.
You will play a vital role in managing security incidents, from assembling the response team to organizing and leading blameless retrospectives. You'll also help develop clear response processes for various types of incidents and playbooks for various alerts generated by our tools.

AWSDockerPythonCloud ComputingCybersecurityKubernetesAPI testingREST APICommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingLinuxDevOpsTerraformWritten communicationComplianceExcellent communication skillsAdaptabilityTeamworkTroubleshootingActive listeningJSONRisk ManagementStrategic thinkingScripting

Posted about 1 month ago

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🔥 Strategic Marketing Operations Manager

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 136000.0 - 180000.0 USD per year

🔍 B2B SaaS

🔧 Requirements

12+ years of experience in marketing operations
Strong analytical skills
Proficiency in marketing automation platforms
Experience with CRM and project management systems
Strong project management skills

💡 Responsibilities

Develop and implement marketing operations strategies
Oversee vendor stack and departmental processes
Manage key cross-functional projects
Maintain documentation of processes
Develop and optimize dashboards for performance insights

Project ManagementData AnalysisSalesforceGoogle AnalyticsTableauCross-functional collaborationProcess improvementData analyticsBudget management

Posted about 1 month ago

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🔥 Senior Account Executive, Strategic Accounts - Western Region

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 108000.0 - 143000.0 USD per year

🔍 Cybersecurity

🔧 Requirements

6+ years of experience in software or technology sales, with at least 3 years selling into enterprise accounts.
Proven success in account management, upselling, and expanding existing customer relationships.
Previous experience selling in the cybersecurity field, with a strong understanding of technical audiences.
Excellent presentation, communication, and stakeholder engagement skills, with the ability to influence at all organizational levels.
Demonstrated ability to develop and execute strategic account plans, driving measurable growth.
Team-oriented mindset with experience collaborating across cross-functional teams.
Proficiency with CRM tools, such as Salesforce, and strong organizational and time management skills.
Leadership abilities, including mentoring peers and fostering a collaborative sales culture.

💡 Responsibilities

Lead the full sales cycle for current customer accounts, focusing on expansion opportunities and revenue growth.
Develop and execute comprehensive account plans to deepen relationships, increase adoption, and drive retention within strategic accounts.
Collaborate closely with Customer Success, Product, Marketing, and Partner teams to ensure seamless customer experiences and long-term success.
Identify customer needs, challenges, and goals, positioning HackerOne’s solutions as strategic drivers of their cybersecurity programs.
Act as a trusted advisor, maintaining regular touchpoints and ensuring continuous value delivery for key customers.
Mentor and support junior sales team members by sharing best practices and insights from account management.
Stay informed about industry trends, competitive landscape, and customer environments to maintain a strategic edge.

LeadershipCybersecuritySalesforceCross-functional Team LeadershipCommunication SkillsRESTful APIsMentoringAccount ManagementJSONSales experienceStakeholder managementStrategic thinkingCRMCustomer Success

Posted about 1 month ago

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