ApplyCustomer Service Specialist (E-Commerce)
Posted about 7 hours agoViewed
View full description
💎 Seniority level: Middle, 3+ years
📍 Location: Philippines, PST
💸 Salary: 5.0 - 6.0 USD per hour
🔍 Industry: E-Commerce
🏢 Company: Treantly
🗣️ Languages: English
⏳ Experience: 3+ years
🪄 Skills: ShopifyOperations ManagementMicrosoft ExcelCustomer serviceRESTful APIsAttention to detailSales experienceCustomer supportEnglish communication
Requirements:
- 3+ years of experience managing e-commerce operations and warehouse logistics
- 3+ years in customer support, with experience handling inquiries across multiple channels
- 2+ years of phone-based sales experience, with the ability to convert inquiries into purchases
- 2+ years of hands-on experience managing Shopify stores
- Familiarity with the US E-Commerce Market
- Excellent English Communication Skills
Responsibilities:
- Managing warehouse coordination, delivery schedules, and shipping processes
- Handling inquiries via phone, email, and chat with professionalism and care
- Providing product recommendations and closing deals through phone and email interactions
Apply