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🔥 Onboarding Coach
Posted about 7 hours ago

📍 Latin America

🔍 Hospitality

🏢 Company: Third-Party Job Posts

  • 1+ years of hospitality experience in hotels, hostels, BNBs or similar with Front Desk, Night Auditor, Revenue Manager, General Manager roles
  • Experience in hospitality/tourism
  • Communication skills and a positive attitude
  • Fluent English
  • Fluent in Spanish and/or Portuguese, French, Italian is a differential and a plus
  • Problem-solving skills and emotional management
  • Compatible graduation course (completed)
  • More than 2 years of proven experience in the area
  • Skill with computers and systems
  • Excellent internet/wifi connection
  • Responsible for onboarding, training and the overall success of each client using the Cloudbeds platform through video conferencing, phone calls and emails
  • Follow up with new accounts and assist with the onboarding process
  • Assist and support our existing customers (hotel properties) daily in the use of our software in English and other languages.
  • Partner and work closely with Sales to define and achieve customers’ success criteria, demonstrate ROI, and ensure customer renewal with Cloudbeds product suite.
  • Resolve customer complaints/questions via phone, email, chat, or any other media that Cloudbeds uses to help customers.
  • Answer product and service questions via our email ticketing system
  • Troubleshoot and make outbound calls for escalated issues and onboarding calls
  • Use training materials to keep up-to-date with the latest system updates
  • Attend company-wide online training sessions
  • Act as a trusted advisor, thought leader, and subject matter expert to customers in relation to the full suite of Cloudbeds’ products.
  • Utilize customer service skills to resolve client inquiries; understand the needs of clients and determine appropriate solutions.
  • Cultivate and maintain an excellent relationship with clients to build client loyalty/retention and promote increased usage and adoption of the software.
  • Develop and maintain a deep understanding of customers’ business drivers and operational goals, and steer our product to align with those initiatives.
  • Gather client feedback and requirements for future releases of the software.
  • Enter critical support and activity notes in salesforce
  • Help create and/or translate new tutorials as needed by contributing content to the database of support articles

Communication SkillsProblem SolvingCustomer serviceRESTful APIsCoachingAccount ManagementFluency in EnglishTrainingTroubleshootingRelationship managementSales experienceCRMSoftware EngineeringCustomer support

Posted about 7 hours ago
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🔥 Customer Support Team Lead
Posted about 9 hours ago

📍 South America, Africa, The Caribbean

💸 24000.0 - 50000.0 USD per year

🏢 Company: Clipboard Health👥 501-1000💰 $30,000,000 Series C over 3 years agoMarketplaceMedicalHealth Care

  • +2 years of coaching experience
  • +2 years of management experience
  • +2 years of customer service experience
  • Excellent communication skills
  • Strong problem-solving abilities
  • Ability to thrive under pressure
  • Experience in setting and achieving SMART goals
  • Adaptability and flexibility
  • Strong product and process knowledge
  • Customer-centric mindset
  • Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%
  • Providing frequent coaching to agents based QA feedback, metrics, customer survey responses, and your own ticket observations
  • Occasionally handling angry customer escalations
  • Ensure schedule adherence by agents and desired productivity levels
  • Maintaining coaching logs and providing regular written feedback to agents
  • Comfortably navigate our support environment, which includes tools such as Zendesk, Metabase, and Amazon Connect
  • Listen to team members’ feedback and resolve any challenges or conflicts
  • Initiate consequence management steps in the case of low-performing team members
  • Delegate tasks to high potential team members to build a culture of learning and development in the team
  • Suggest and lead team building activities for team motivation

LeadershipPeople ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAgile methodologiesCoachingExcellent communication skillsAdaptabilityTeam managementCustomer support

Posted about 9 hours ago
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🔥 Sales Quality Assurance Manager
Posted about 10 hours ago

📍 United States

🏢 Company: The Knot Worldwide👥 1001-5000WeddingEventsInformation TechnologyEvent ManagementProfessional Services

  • 5+ years of experience in Quality Assurance within a sales, support, or service environment.
  • 2+ years of people management experience, including hiring and performance management.
  • Proven track record of building QA programs from the ground up.
  • Strong knowledge of sales methodologies (SPICED preferred) and customer experience best practices.
  • Deep familiarity with Gong and Salesforce; strong data analysis skills required.
  • Exceptional verbal and written communication skills, with the ability to influence stakeholders at all levels.
  • Detail-oriented, process-driven, and highly organized.
  • Comfortable operating in a fast-paced, remote-first environment.
  • Design and implement a scalable QA framework across Sales, Account Management, and Vendor Support.
  • Lead one direct report (QA Specialist) with potential to scale the team as the program matures.
  • Audit customer interactions (calls, emails, etc.) for compliance, methodology adherence (SPICED), and overall experience.
  • Translate QA insights into actionable recommendations for Enablement, Legal, RevOps, and frontline leaders.
  • Leverage Gong and Salesforce to identify trends and root causes. Maintain and evolve QA dashboards and scorecards.
  • Monitor interactions for regulatory compliance and escalate risks appropriately.
  • Assess support team quality and communication effectiveness, with a focus on vendor satisfaction.

Data AnalysisPeople ManagementQA AutomationSalesforceJiraCommunication SkillsAnalytical SkillsWritten communicationComplianceCoachingMS OfficeAccount ManagementVerbal communicationReportingTrainingCross-functional collaborationSales experienceQuality AssuranceTeam managementStakeholder managementProcess improvementCustomer support

Posted about 10 hours ago
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📍 Poland

🧭 Full-Time

🔍 Software Development

  • Very high sense of ownership
  • Passion for building robust products
  • Good understanding of Product and Business metrics
  • Demonstrated leadership experience in R&D, AI Solutions or related fields (nice to have).
  • Proven track record of working in a pioneering environment, especially within early-stage startups.
  • Strong team-building and leadership abilities, focusing on effective mentorship and coaching.
  • Solid technological expertise and background.
  • Exceptional project management skills, with experience overseeing projects from conception to completion, ensuring timely delivery, stakeholder management and alignment with business objectives.
  • Outstanding communication and interpersonal skills.
  • Highly autonomous and proactive in approach.
  • Experience with leading and coordinating multiple teams and departments (nice to have)
  • Growth mindset
  • Lead a team of 8 senior software engineers.
  • Facilitates technical decisions in a direction that meets the requirements.
  • Work closely with the team's technical and product leaders to develop an accurate technological and product strategy.
  • Facilitate communication within the team and across different areas to ensure alignment on project goals and objectives.
  • Manage external agencies supporting solutions development.
  • Develop project scopes and objectives that involve all relevant stakeholders and ensure technical feasibility.
  • Act as a hands-on project manager and people leader throughout the process.
  • Ensure that all projects are delivered on time, within scope, and budget.
  • Proper risk assessments and trade-off management
  • Support the go-to-market strategy.
  • Support the development of a platform and infrastructure strategy.
  • Collaborate with Data Scientists and ML/Ops teams to ensure effective coordination between teams.
  • Build strong relationships with stakeholders, tech leaders, product managers, and legal and security teams.
  • Provide guidance, mentorship, and coaching inside the team.
  • Provide regular feedback to team members and assist them in setting and achieving their personal career goals.
  • Regularly assess, support, and action the performance of team members.
  • Foster a team culture that values collaboration, innovation, and inclusivity.

LeadershipProject ManagementSoftware DevelopmentAgileArtificial IntelligenceMachine LearningPeople ManagementProduct ManagementSCRUMProject CoordinationCross-functional Team LeadershipCommunication SkillsAnalytical SkillsMentoringCoachingTeam managementStakeholder managementStrategic thinking

Posted about 10 hours ago
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📍 Worldwide

🔍 Personal Development

🏢 Company: Pinnacle Way Of Life

  • Have 3+ years of experience in education, coaching, leadership, or related fields
  • Love mentoring others and helping them realize their potential
  • Are ready to leave the traditional system in favor of something more rewarding and sustainable
  • Are passionate about personal development and lifelong learning
  • Are open to learning simple online marketing strategies to expand your reach
  • Lead by Example – Commit to daily personal development and lead others from a place of growth and integrity
  • Inspire and Guide – Leverage your communication skills to mentor individuals on their own transformation journeys
  • Learn & Launch Online – Apply our proven social media marketing strategies to connect with motivated individuals worldwide (no experience necessary—training provided)
  • Work Smarter, Not Harder – Use advanced AI tools and business systems that simplify processes and increase your impact
  • Connect & Qualify – Engage with aligned prospects, guide them through discovery, and support them in making empowered decisions

LeadershipCommunication SkillsMentoringCoachingTrainingSales experienceMarketingLead GenerationDigital Marketing

Posted about 10 hours ago
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📍 United States

🧭 Full-Time

💸 121000.0 - 217000.0 USD per year

🔍 Pharmaceutical

🏢 Company: pfizercareers👥 70000-100000

  • Minimum of 3 years of previous Pharmaceutical biotech or medical marketing/promotional/sales experience
  • Strong territory management skills
  • Outstanding communications skills
  • Identify and implement engagement strategies
  • Develop and implement territory call plans
  • Build rapport and relationships with customers
  • Drive product demand
  • Provide insights for new product messaging
  • Educate providers on product value proposition
  • Support patients’ access to Pfizer products

LeadershipProject ManagementBusiness DevelopmentData AnalysisSalesforceStrategic ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringNegotiationPresentation skillsComplianceCoachingRelationship buildingAccount ManagementTeamworkBudgetingStrong communication skillsCross-functional collaborationSales experienceMarket ResearchMarketingStrategic thinkingDigital MarketingCRMData analyticsCustomer Success

Posted about 10 hours ago
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🔥 Partner Engagement Lead
Posted about 10 hours ago

📍 United States

🧭 Full-Time

💸 103000.0 - 113000.0 USD per year

🔍 Education

🏢 Company: Gradient Learning

  • 3+ years of experience in education consulting, or a related field with a strong track record of managing strategic partnerships or leading system-level initiatives.
  • At least 2 years of direct experience working within a school district or in close partnership with district leadership, with a deep understanding of district priorities, decision-making processes, and implementation challenges.
  • Demonstrated ability to consult with and influence senior stakeholders, particularly district leaders, funders, and other high-level education decision-makers.
  • Serve as a strategic advisor to district and system-level leaders, identifying shared priorities and positioning Gradient Learning as a thought partner in addressing local and national education challenges.
  • Design and lead customized engagement strategies that foster deep, long-term relationships and create value for both partners and Gradient Learning.
  • Facilitate high-leverage discussions and co-design sessions with key stakeholders that inform program design, pilot strategy, and field learning.

LeadershipProject ManagementBusiness DevelopmentData AnalysisCross-functional Team LeadershipStrategic ManagementCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAgile methodologiesMentoringPresentation skillsWritten communicationCoachingInterpersonal skillsMS OfficeAccount ManagementTeamworkNegotiation skillsActive listeningAbility to learnBudgetingRelationship managementSales experienceMarket ResearchRisk ManagementData visualizationStakeholder managementStrategic thinkingFinancial analysisChange Management

Posted about 10 hours ago
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📍 United States

🏢 Company: 6-Pack Macros LLC

  • Certified Personal Trainer with an accredited organization (e.g., ACE, NASM, ISSA).
  • Strong knowledge of exercise physiology, nutrition, and behavior modification techniques.
  • Experience in delivering online training and utilizing digital platforms effectively.
  • Excellent communication skills, both verbal and written, to engage and motivate clients remotely.
  • Ability to create effective and customized workout plans suitable for various fitness levels.
  • Highly organized with the ability to manage multiple clients and their progress simultaneously.
  • Passion for fitness and a genuine desire to help others achieve their health and wellness goals.
  • Design and implement personalized training programs for clients based on their goals, fitness levels, and preferences.
  • Provide ongoing support and motivation to clients through regular check-ins and communication via video calls, chat, or email.
  • Monitor client progress using digital tools and adjust training programs as needed to ensure continued success.
  • Offer nutritional advice and meal planning support to complement fitness routines, ensuring holistic health improvements.
  • Stay updated with the latest fitness trends and research to offer the most effective training solutions.
  • Encourage and foster a community environment among clients, promoting accountability and support within our online platform.
  • Manage client schedules and maintain records of their progress and communication to ensure a seamless coaching experience.

Communication SkillsCoachingTrainingActive listeningClient relationship management

Posted about 11 hours ago
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🔥 Practice Success Manager
Posted about 11 hours ago

📍 US

🧭 Full-Time

🔍 Aesthetics, beauty, or wellness

🏢 Company: Moxie👥 11-50💰 $2,700,000 Seed over 3 years agoInternetFitnessWellness

  • Proven experience in the aesthetics, beauty, or wellness industries, with a deep understanding of how to serve providers and customers effectively at scale.
  • Experience building, managing, and optimizing a large portfolio of accounts, balancing proactive and reactive account management. You have a strong understanding of successful P&L management and are committed to ensuring providers’ success at every level.
  • Strong skills in coaching, mentorship, and communication, ensuring you can support a large provider base and help them thrive in a scalable way.
  • Comprehensive understanding of how to drive growth and efficiency in the aesthetics business, managing both operational and strategic aspects to maximize provider success.
  • Own the relationship with each of your ~100 providers from launch to growth, and management. Help them be successful by coaching, advising, and leveraging all of Moxie’s tools.
  • Build strong, trusted relationships with a portfolio of providers, guiding them through the ongoing growth of their businesses with Moxie.
  • Influence the health and success of providers by executing scalable initiatives, ensuring each provider receives personalized guidance on challenges like staffing, device purchases, and account management.
  • Offer mentorship through one-on-one interactions, group settings, and tailored training, ensuring providers maximize their investment in Moxie and achieve sustainable revenue growth.
  • Actively listen to provider feedback and use insights to drive improvements across the business, ensuring Moxie’s platform evolves to meet provider needs.
  • Leverage data and analytics to identify opportunities for growth, helping providers navigate AOV, price shopping, and marketing strategies to drive customer growth.
  • Contribute to a collaborative, positive team environment by sharing insights, supporting peers, and working together to drive overall provider success.

Data AnalysisCommunication SkillsMicrosoft OfficeMentoringWritten communicationCoachingAccount ManagementTrainingRelationship managementSales experienceStakeholder managementFinancial analysisCustomer SuccessSaaS

Posted about 11 hours ago
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🔥 Sales Coach
Posted about 12 hours ago

📍 United States

🏢 Company: Exec👥 11-50Personal DevelopmentHuman ResourcesRecruiting

  • 10+ years of enterprise sales experience with a proven track record of success, including at least 5 years in sales management or sales enablement
  • Demonstrated experience coaching both individual sellers and sales managers to improved performance
  • Deep understanding of modern sales methodologies (e.g., Solution Selling, Challenger Sale, MEDDIC)
  • Strong knowledge of sales tools and CRM best practices
  • Proven ability to analyze sales data and create actionable insights
  • Bachelor's degree required
  • Track record of developing high-performing sales teams and individuals
  • Experience with multiple sales models (inside sales, field sales, channel sales)
  • Provide 1-on-1 coaching to sales professionals and managers, helping them improve core skills including pipeline management, deal strategy, forecasting, sales methodology, and leadership capabilities
  • Partner with sales leaders to develop team-wide performance enhancement strategies and coaching frameworks
  • Work with clients to create personalized development plans and track progress against key sales metrics and behavioral indicators
  • Guide sales managers in developing their coaching abilities to better support their teams
  • Maintain consistent communication with clients to ensure alignment with sales objectives and organizational goals
  • Leverage our technology platform to deliver high-impact coaching sessions and track progress
  • Help sales professionals navigate complex deals and improve win rates

LeadershipData AnalysisPeople ManagementSalesforceCoachingAccount ManagementSales experienceStrategic thinkingCRM

Posted about 12 hours ago
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