Clipboard Health

👥 501-1000💰 $30,000,000 Series C about 3 years agoMarketplace Medical Health Care💼 Private Company

Clipboard Health is a technology-driven company focused on improving healthcare staffing solutions, though specific details about its services and technologies are not provided.

Related companies:

🏢 DoiT

👥 501-1000💰 $100,000,000 Series A over 5 years agoInternet of Things Big Data Cloud Computing Robotics Analytics Information Technology

Website LinkedIn Email Facebook Twitter

🏢 Grafana Labs

👥 501-1000💰 $240,000,000 Series D almost 3 years agoSoftware Development

Website LinkedIn Email Facebook Twitter

🏢 Vanta

👥 501-1000💰 $150,000,000 Series C 8 months agoInternet Artificial Intelligence (AI)Compliance Cyber Security Software

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 Product Marketing Specialist

Posted 4 days ago

🔧 Requirements

Thrive in fast-paced environments and take ownership of projects from ideation to execution.
Can think like a prospective customer, identifying their pain points and crafting messaging that speaks directly to their needs.
Are both creative and analytical - able to come up with bold ideas while also measuring their impact.
Have experience creating compelling marketing content across various channels (email, social, ads, landing pages, etc.).
Can work independently and make informed marketing decisions without waiting for extensive direction.

💡 Responsibilities

Develop and execute data-driven marketing campaigns that clearly communicate our product’s value to prospective customers.
Deeply understand customer needs and industry pain points, crafting messaging that resonates with key audiences.
Create high-impact content (e.g., email sequences, social media assets, landing pages, and sales collateral) to support feature launches and ongoing campaigns.
Own performance tracking - analyzing the effectiveness of campaigns and optimizing based on data insights.
Collaborate cross-functionally with Product and Sales teams to ensure cohesive messaging and go-to-market strategies.
Stay ahead of industry trends to identify and test innovative ways to market our solutions.

Posted 4 days ago

Apply

🔥 Workforce Analyst | Workforce Management

Posted 19 days ago

📍 Worldwide

🔧 Requirements

3+ years of experience working in a contact center environment.
2+ years of direct experience in a Workforce Management role.
Exceptional mathematical skills with proven comfort in navigating complex and messy data.
High proficiency in Excel and Google Sheets, with experience creating reports and automations.
Outstanding attention to detail, ensuring accuracy and completeness in all tasks.
Strong expertise in forecasting, understanding deviations, and applying best practices for managing workforce operations.
Advanced problem-solving skills, proactively gathering relevant data, performing root cause analysis, and making well-informed, strategic decisions

💡 Responsibilities

Develop accurate forecasts to align staffing with anticipated customer service demands.
Analyze historical and real-time data to adjust staffing levels proactively.
Create and manage employee schedules, factoring in absences, training, breaks, and leave.
Monitor real-time performance and staffing, making adjustments to maintain service levels.
Generate regular reports highlighting adherence, productivity, occupancy, and other key performance indicators.
Provide insights and recommendations to improve workforce efficiency and customer satisfaction.
Collaborate closely with operations managers to resolve workforce challenges swiftly.
Serve as the primary contact for workforce management inquiries and issues.

SQLData AnalysisReportingData visualization

Posted 19 days ago

Apply

🔥 Director of Sales

Posted 19 days ago

🔍 Healthcare

🔧 Requirements

Several years of leadership experience over Mid-Market and Enterprise sales teams.
Write clearly and easily.
Like to move fast.
Be inquisitive.

💡 Responsibilities

Build and drive demand strategy at the corporate and regional level in conjunction with senior leadership.
Actively engage in relationship development, opportunity development, and driving revenue by supporting reps throughout the sales process.
Work cross functionally with Product, Pricing, Account Management, and Engineering leaders.
Manage and report accurately forecast and pipeline to the business.
Hold the team accountable to high quality daily execution.
Analyze data to maximize existing successes and develop new growth opportunities for further scale.
Create scalable, data-driven processes and playbooks that enable the team to achieve revenue targets, while maintaining a high degree of “customer-centricity.”

Posted 19 days ago

Apply

🔥 Real Time Analyst | Workforce Management (Asia)

Posted about 1 month ago

💸 12000.0 - 18000.0 USD per year

🔍 Healthcare

🔧 Requirements

3+ years experience in a contact center environment
2+ years experience in a Workforce Management role.
Exceptionally good at math and comfortable navigating messy data
Very good at Excel/Google Sheets
Created Reports and Automations before, worked with Forecast and its Deviations and have strong mental models for how a workforce should be managed.

💡 Responsibilities

Revising forecasts when reality does not meet expectations
Ensuring that all agents are scheduled properly and that the schedules are being adhered to, including the management of breaks and trainings
Closely monitoring support queues for any volume buildups and taking action to address any Service Level Agreement slippage
Providing clear root cause analysis of any dips to our response and resolution times
Onboarding new agents into CBH systems in a timely manner
Off-boarding former agents from CBH systems in a timely manner
Tracking seat / license usage in various tools to ensure we are staying within budget
Monitoring attendance and the PTO system to ensure that we are not falling below required headcount in any given hour
Overseeing holiday schedule management
Providing information to operational leaders on agent productivity and adherence

Posted about 1 month ago

Apply

🔥 Generalist - Corporate, Product & Operations - 14 Positions Open as of 3/28

Posted about 1 month ago

📍 North America, South America, Europe

💸 60000.0 - 250000.0 USD per year

🔍 Healthcare

🔧 Requirements

NOT STATED

💡 Responsibilities

Troubleshoot pricing across existing markets, designing and implementing a new algorithm in those markets
Launch new markets
Manage a team of Collections Account Managers
Build a new LLM based chatbot to triage customer support inquiries
Redesign our process for reaching out to workers about opportunities in new lines of business

LeadershipProject ManagementBusiness AnalysisData AnalysisPeople ManagementProduct ManagementProduct OperationsCross-functional Team LeadershipOperations ManagementBusiness OperationsAPI testingData scienceCommunication SkillsAnalytical SkillsProblem SolvingAgile methodologiesRESTful APIsOrganizational skillsTime ManagementWritten communicationInterpersonal skillsAdaptabilityAccount ManagementTroubleshootingBudgetingSales experienceMarket ResearchStrategic thinkingFinancial analysisData modelingData analyticsCustomer supportChange ManagementCustomer Success

Posted about 1 month ago

Apply

🔥 Territory Account Manager

Posted about 2 months ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

Relationship management experience is preferred but not required.
Ability to travel 10-20% of the time to local healthcare facilities (travel and lodging expenses covered).
Excellent verbal and written communication skills are required.
Willingness to try new things / lack of fear is essential.
A Bachelor’s Degree is required.

💡 Responsibilities

Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices.
Establish credibility and trust with providers and healthcare executives by demonstrating strong business acumen and understanding of clinical workflows.
Clearly articulate the value proposition of products to clinical and non-clinical stakeholders and educate them on the products’ workflows.
Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop offerings.
Work cross-functionally with different teams internally to execute on various trials and initiatives with existing customers.

Relationship management

Posted about 2 months ago

Apply

🔥 Senior Software Engineer

Posted 2 months ago

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

Proficiency in building complex web or mobile apps, ideally with TypeScript, React, and Node/NestJS
Experience developing, monitoring, and supporting services in production
Strong understanding of service-specific integration testing, E2E testing, and selective unit tests
Familiarity with AWS (ECS, Terraform) and best practices for deploying cloud-based applications

💡 Responsibilities

Deliver High-Quality, Scalable Code
Develop Reusable Components and Utilities
Own the Full Software Development Lifecycle
Collaborate with Product Managers and Customers
Embrace a Remote-First Culture
Contribute to a Customer-Centric Approach
Participate in On-Call Rotations

Posted 2 months ago

Apply

🔥 Technical Systems Developer

Posted 2 months ago

🔍 Software Development

🔧 Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant certifications are a plus.
2-3 years of experience in building and managing AWS Lambda functions and other AWS services.
Proficiency in Python for scripting and automation tasks.
Strong SQL skills for data manipulation and integration with databases.
Excellent problem-solving skills and the ability to handle complex challenges independently.
Strong communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Keen attention to detail and a commitment to maintaining high data integrity and reliability standards.
A continual learner eager to stay informed on industry trends and emerging technologies relevant to technical operations and automation.

💡 Responsibilities

Develop, deploy, and maintain AWS Lambda functions to automate various processes and enhance operational efficiency.
Build and manage functions that pull data from API endpoints and our Snowflake database.
Collaborate with internal teams to understand automation needs and implement solutions that meet business requirements.
Develop serverless applications that interact with Zendesk API and leverage OpenAI or other AI assistants.
Troubleshoot and resolve issues within the automated processes and integrations, demonstrating a high degree of independence and initiative.
Continuously monitor and optimize the performance of our automated processes and integrations.
Maintain comprehensive documentation of automation processes, configurations, and integration workflows.
Stay updated with the latest developments in AWS services, automation tools, and best practices.

Posted 2 months ago

Apply

🔥 Tech Ops Associate (Non-US Only)

Posted 2 months ago

🧭 Full-Time

🔍 Software Development

🔧 Requirements

4+ years experience with Zendesk administration, including extensive customization and integration work.
Deep technical knowledge of Zendesk's complete product suite and API capabilities.
Proven experience with Zendesk's advanced features (Custom Objects, Side Conversations, Content Blocks, etc.).
Strong background in contact center operations and customer service technology (3+ years).
Demonstrated ability to manage complex technical projects independently.
Excellence in technical documentation and system architecture design.

💡 Responsibilities

Own the complete Zendesk technical roadmap, including feature releases, customizations, and platform evolution.
Lead technical discovery sessions with stakeholders to identify requirements and translate them into technical solutions.
Develop and maintain comprehensive technical documentation, including system architecture, integration patterns, and best practices.
Champion Zendesk best practices across the organization and stay ahead of platform innovations.
Architect and implement complex workflows, custom objects, and advanced automation rules.
Design and optimize sophisticated triggers, macros, and business rules to enhance operational efficiency.
Manage complex API integrations and custom middleware solutions.
Implement and maintain monitoring and alerting systems.
Lead technical troubleshooting for critical system issues and integration failures.
Design and enforce scalable naming conventions and tagging taxonomies.
Establish and maintain robust security protocols for Zendesk and integrated systems.
Design permission structures.
Conduct regular security audits and access reviews.
Collaborate with cross-functional external teams on compliance initiatives.
Manage user provisioning and de-provisioning workflows.
Proactively identify opportunities for system improvements and automation.
Lead the evaluation and implementation of new Zendesk features and products.
Design and implement custom solutions using Zendesk's API and development tools.
Optimize system performance and maintain high availability standards.
Drive continuous improvement through metrics and performance analytics.

Posted 2 months ago

Apply

🔥 Senior Mid-Market Account Executive

Posted 3 months ago

📍 North America

🧭 Full-Time

💸 150000.0 - 210000.0 USD per year

🔍 Healthcare

🔧 Requirements

Based in North America.
Bachelor's Degree.
Familiarity with sales methodologies.
Willingness to try and lack of fear.
Sales experience not required but strongly preferred.

💡 Responsibilities

Run a full-cycle sales process, from prospecting leads to closing contracts.
Book and own discovery calls and run product demos.
Clearly articulate the value proposition to stakeholders.
Establish credibility with healthcare executives by demonstrating strong business acumen.
Test sales motions and develop sales strategies based on effectiveness.
Capture feedback from prospects and share it with product teams.

NegotiationClient relationship managementSales experienceMarket ResearchLead Generation

Posted 3 months ago

Apply

Shown 10 out of 14