- Lead, coach, and develop a team of 8+ field sales and account management professionals across France.
- Drive a high-performance culture focused on customer retention, upselling, and account growth.
- Monitor team performance through KPIs, ensuring the achievement of renewal, expansion, and win-back objectives.
- Conduct regular one-to-one coaching sessions and field visits to support team members during client meetings when needed.
- Assess individual performance and support continuous professional development across the team.
- Own and manage the performance of an existing B2B client portfolio, including caterers and event venues.
- Drive customer retention strategies to maximize contract renewals and long-term client value.
- Identify opportunities for account expansion, upselling, and cross-selling.
- Lead win-back initiatives to re-engage lost or inactive customers.
- Analyze sales and customer data to identify trends, opportunities, and performance improvement areas.