Customer Support Salaries

Discover salary ranges for remote customer support positions. Compare compensation data and make informed career decisions.

Customer Support

Entry

Median high-range salary for Entry Customer Support jobs:

$49,540

This analysis is based on salary ranges collected from 2 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $47,040 - $49,540

25% of job descriptions advertised a maximum salary above $54,080.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Customer service, Attention to detail and Organizational skills. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Customer service
100% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $47,040 - $49,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Attention to detail
100% jobs mention Attention to detail as a required skill. The Median Salary Range for these jobs is $47,040 - $49,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Organizational skills
100% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $47,040 - $49,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Time Management
100% jobs mention Time Management as a required skill. The Median Salary Range for these jobs is $47,040 - $49,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Written communication
100% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $47,040 - $49,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Multitasking
100% jobs mention Multitasking as a required skill. The Median Salary Range for these jobs is $47,040 - $49,540
- 25% of job descriptions advertised a maximum salary above $54,080.
Jira
50% jobs mention Jira as a required skill. The Median Salary Range for these jobs is $40,000 - $45,000
Communication Skills
50% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $40,000 - $45,000
Analytical Skills
50% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $40,000 - $45,000
Problem Solving
50% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $40,000 - $45,000

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

software for advocacy and political purposes
50% jobs are in software for advocacy and political purposes industry. The Median Salary Range for these jobs is $54,080 - $54,080
Software as a Service (SaaS)
50% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $40,000 - $45,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Customer Support Representative

Posted 2 days ago

🧭 Full-Time, Part-Time

💸 23.9 - 28.0 USD per hour

🔍 Customer Service

🏢 Company: Fischer👥 251-500 Consulting Legal Professional Services

High school Diploma or equivalent.
Previous customer service billing experience is a plus.
Strong oral and interpersonal communication skills.
Working knowledge of billing practices and techniques.
Basic Microsoft Office applications.
Must be able to pass background check and drug screen as permitted by law.

Answer all questions and guide borrowers through the application process.
Update consumers' account information during and after each call.
Identify payment options and set up payment arrangements as appropriate.
Produce and arrange payment solutions for customers.
Ensure client/company quality standards and maintain service level expectations.

Posted 2 days ago

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🔥 Worklife Customer Support Associate - Employee Assistance Program (2nd Shift)

Posted 2 days ago

📍 United States of America

🧭 Full-Time

💸 17.0 - 28.46 USD per hour

🔍 Healthcare

1-3 years' experience in customer service.
Basic computer knowledge.
Proficiency in all Microsoft Office products.
High School Diploma.

Promptly responds to incoming chats within the standard greeting timeframe.
Determines the purpose of incoming chats and interacts with callers to provide resources.
Assesses client's needs and researches EAP/Worklife services and resources.
Recognizes crisis situations and evaluates for necessary action.
Performs research to identify potential providers and resources.
Enters member information into the EAP system and maintains internal documentation.
Triage calls professionally and makes outbound calls as needed.
Provides administrative support and adheres to confidentiality policies.

Customer service Microsoft Office Written communication Compliance Active listening Data entry Technical support

Posted 2 days ago

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🔥 Customer Support Specialist (Sales)

Posted 2 days ago

📍 United Kingdom, Europe

🧭 Full-Time

💸 28000.0 - 30000.0 GBP per year

🔍 Travel industry

🏢 Company: Much Better Adventures👥 1-10💰 $6,372,000 16 days agoAdventure Travel Search Engine Sustainability Enterprise Software Travel

You have a passion for adventure travel & the activities in our adventure collection.
You have firsthand experience of small group travel, especially with strangers.
You have experience in customer sales in the adventure, travel or outdoor sector; or in e-commerce.
You have a proven track record of achieving sales targets and key performance indicators.
You have exceptional written & spoken English with a warm personality.
You are a great listener and emotionally intelligent, able to empathise and adapt conversations.
You are self-driven and can work independently in a fast-paced remote team.
You are organised, skilled at time-management, and have attention to detail.
You quickly learn new technologies and strive for efficiency.
You have flexibility and can handle changing priorities positively.
You are a team player and excited about the company mission.

The first point of call for all adventure queries on the phone, live chat, social media and email.
Converting a high rate of enquiries into new bookings and answering pre-departure questions from customers.
Working with local hosts to manage existing bookings and ensure a positive booking experience.
Ensuring no customer waits more than 24 hours for a response from the team or local hosts.
Problem solving customer barriers to booking and issues with the platform.
Composing thoughtful and accurate replies to inquiries.
Monitoring and controlling multiple tasks simultaneously.
Sharing customer insights and experiences to improve user experience.

Problem Solving Customer service Attention to detail Organizational skills Time Management Fluency in English Empathy Sales experience CRM Customer support

Posted 2 days ago

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🔥 Customer Support Associate (East Coast - Remote)

Posted 4 days ago

📍 Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Mississippi, Missouri, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin

🧭 Full-Time

💸 17.55 USD per hour

🔍 Online services/platform for building websites and ecommerce

Open availability to work a 40-hour work week that spans weekends and holidays.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Expertise with written communication and the ability to spot spelling and grammar errors.
Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
Capability of prioritizing competing requests.
Familiarity with the Squarespace platform.
Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer-focused.

Respond to customer-submitted live chats and emails in a timely manner.
Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries.
Independently meet targets across Quality, Productivity, and Customer Satisfaction, in email and live chat.
Stay up to date on new product features and improvements.
Identify isolated customer experiences and escalate important issues.

Written communication Troubleshooting Customer support

Posted 4 days ago

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🔥 Customer Support Specialist - (Pacific Time Hours)

Posted 4 days ago

📍 United States

🧭 Full-Time

💸 21.0 USD per hour

🔍 Pet insurance

2+ years’ experience in a member-facing role.
Experience using and learning complex computer systems.
Work from home experience is a plus.
Fluency in French or Spanish is a plus.

Handle sensitive situations with empathy and care, exemplifying Trupanion values.
Utilize multiple systems to support members.
Quickly adapt to changes in responsibility, processes, and workflow in an ever-changing environment.
Assist members, ask probing questions, and problem-solve creatively.
Manage time efficiently to provide legendary service in a high-volume contact center.
Make genuine connections and adapt communication style to serve members.

Customer service Fluency in English Data entry Technical support

Posted 4 days ago

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🔥 Customer Support Associate (West Coast - Remote)

Posted 5 days ago

📍 Arizona, Utah, New Mexico, Oregon, Washington

🧭 Full-Time

💸 17.55 USD per hour

🔍 Web development and design

🏢 Company: Squarespace👥 1001-5000💰 Post-IPO Secondary about 1 year agoDeveloper Tools Publishing E-Commerce Platforms Web Design Software

Open availability to work a 40-hour week, including weekends and holidays.
Minimum of 1 year of experience in a customer-facing role.
Strong written communication skills, including spelling and grammar proficiency.
Ability to decode conversations and identify underlying issues.
Skill in prioritizing competing requests effectively.
Familiarity with the Squarespace platform.
Reliable WiFi and a distraction-free personal workspace.
Must reside in: Arizona, Idaho, Utah, New Mexico, Oregon, or Washington.

Respond to customer-submitted live chats and emails promptly.
Engage primarily via Live Chat to provide customer support.
Troubleshoot issues related to accounts, billing, domains, and other inquiries.
Achieve targets in Quality, Productivity, and Customer Satisfaction.
Stay informed about new product features and improvements.
Identify and escalate isolated customer experiences.

Written communication Troubleshooting Customer support

Posted 5 days ago

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🔥 Customer Support Associate (West Coast - Remote)

Posted 5 days ago

📍 Arizona, Utah, New Mexico, Oregon, Washington

🧭 Full-Time

💸 17.55 USD per hour

🔍 Design-driven platform for online presence

Open availability to work a 40-hour work week that spans weekends and holidays.
1+ years customer-facing experience in a similar role (retail, hospitality, online support).
Expertise with written communication and spotting spelling and grammar errors.
Proficiency with decoding conversations and aligning on end goals.
Ability to prioritize competing requests and familiarity with Squarespace platform.
Consistent and dependable Wi-Fi and a distraction-free personal workspace.

Respond to customer-submitted live chats and emails in a timely manner.
Troubleshoot and guide customers through questions related to their account, billing, and domains.
Meet targets across Quality, Productivity, and Customer Satisfaction metrics.
Stay updated on new product features and improvements.
Identify isolated customer experiences and escalate important issues.

Written communication Troubleshooting Customer support

Posted 5 days ago

Apply

🔥 Customer Support Associate (East Coast - Remote)

Posted 9 days ago

📍 Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Mississippi, Missouri, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin

🧭 Full-Time

💸 17.55 USD per hour

🔍 Design-driven platform for building online brands and businesses

🏢 Company: Squarespace👥 1001-5000💰 Post-IPO Secondary about 1 year agoDeveloper Tools Publishing E-Commerce Platforms Web Design Software

Open availability to work a 40-hour work week, including weekends and holidays.
1+ years of customer-facing experience in a similar role (retail, hospitality, online support).
Expertise in written communication and ability to spot spelling and grammar errors.
Proficiency in decoding conversations and identifying root causes.
Capability to prioritize competing requests.
Familiarity with the Squarespace platform.
Consistent, reliable Wi-Fi and a distraction-free personal workspace.

Respond to customer-submitted live chats and emails promptly.
Handle queue-based typing work, primarily via live chat.
Troubleshoot and guide customers through account, billing, and domain inquiries.
Meet independent targets across quality, productivity, and customer satisfaction metrics.
Stay updated on new product features and improvements.
Identify and escalate important customer issues.

Written communication Troubleshooting Customer support

Posted 9 days ago

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🔥 New Balance Customer Support (Dutch with English) - Remote

Posted 17 days ago

📍 Spain

🧭 Temporary

💸 19400.0 EUR per year

🔍 Apparel and Footwear

🏢 Company: CPM InternationalAdvertising Email Outsourcing Marketing

Fluent in Dutch with excellent English language skills.
Passion for delivering exceptional customer service.
Proactive approach to resolving issues.
Attention to detail and strong organizational abilities.
Ability to handle sensitive situations with care.

Skillfully address product inquiries and resolve customer issues via phone, email, chat, and social media.
Understand customer needs, analyze problems, and offer tailored solutions.
Gain in-depth knowledge of products and services to become a New Balance expert.
Embody company values and serve as a brand ambassador.

Communication Skills Problem Solving Customer service Attention to detail Organizational skills Empathy

Posted 17 days ago

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🔥 Remote Customer Support Medewerker - Griekenland

Posted 20 days ago

📍 Greece, Netherlands

🧭 Full-Time

💸 1300 EUR per month

🔍 Customer service, E-commerce

🏢 Company: DailyStaffWorks

Willingness to relocate to Greece at the employer's expense.
Fluent in the Dutch language.
Strong problem-solving skills and enjoyment of multitasking.
Ability to work with targets.
Possession of a European passport.

Act as the first point of contact for customer requests in Dutch.
Listen attentively to customers and provide solutions through phone calls, emails, or chats.
Ensure customer satisfaction.
Exchange ideas and solutions with colleagues.
Enjoy your time in Greece.

Communication Skills Collaboration Problem Solving Customer service Attention to detail Organizational skills Time Management Written communication Multitasking

Posted 20 days ago

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Shown 10 out of 16

Customer Support Salaries

Median high-range salary for Entry Customer Support jobs:

Skills and Salary

Customer service

Attention to detail

Organizational skills

Time Management

Written communication

Multitasking

Jira

Communication Skills

Analytical Skills

Problem Solving

Industries and Salary

software for advocacy and political purposes

Software as a Service (SaaS)

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