Remote Customer Support Specialist (P&C)

Posted about 2 months agoViewed

💎 Seniority level: Entry

📍 Location: United States, ET

💸 Salary: 18.0 - 21.0 USD per hour

🔍 Industry: Insurance

🏢 Company: Jerry👥 101-250💰 $110,000,000 Series C over 1 year ago🫂 Last layoff about 2 years agoArtificial Intelligence (AI)InsurTech Insurance Auto Insurance

🗣️ Languages: English

🪄 Skills: Customer serviceEmpathyActive listeningTechnical supportCustomer support

NOT STATED

Respond to inbound calls from existing customers
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Work to retain Jerry policyholders by actively finding solutions for customers who are at risk of cancellation