Customer Support Representative (Part-Time)
Company:Clair
Location:US, MT
Languages:English
Seniority level:Entry, 2+ years
Experience:2+ years
Skills:
Communication SkillsAnalytical SkillsProblem SolvingWritten communicationVerbal communicationCustomer support
Requirements:
2+ years of experience in a customer support role 1+ years experience using Zendesk Excellent communication skills (written and verbal) An aptitude for numbers and math A desire to understand hourly workers and their financial challenges Excitement about joining an early startup in the fintech space Team player attitude
Responsibilities:
Answer questions over phone, text, and email Act as a first line of support to users Provide exceptional customer service Become a product expert on Clair's offerings Learn earned wage advance support Work closely with internal teams
