PSG Specialist (Remote - Central or Mountain Time Zones Preferred)

3-5 years of work experience preferred. Bachelor's degree with concentration in Professional/Technical Writing or English OR equivalent related work experience. Experience in Cybersecurity or Technology industry a plus. Proven and effective critical thinking skills, time management skills, organizational skills, and ability to multi-task. Customer service driven and attention to detail is a must. Proven ability to handle a large volume of work in a fast-paced environment. Positive attitude, self-motivated, and ability to work both alone and in a team environment. Excellent organizational skills with a proven capability in written communication. Advanced professional writing, editing and proofreading experience with proven ability to write with clarity and conciseness, using proper grammar, word usage, and sentence structure. Advanced MS Word skills; experience with MS Excel and Adobe PDF. Familiarity with Google enterprise applications, RFPIO, Salesforce, and DocuSign a plus.

Create and review complex cybersecurity professional services documents, including Statements of Work (SOWs) and Change Orders. Verify correct cybersecurity professional services content is applied to documents. Ensure formatting is consistent with the company’s Style Guide. Apply client-specific information. Coordinate communications between internal stakeholders. Update ticketing records. Coordinate review cycles for services documents. Review client edits and facilitate approvals. Finalize documents for delivery to end client. Maintain internal company document tracking and version control.