- Collaborate with internal HR and business units to gather and analyze requirements, recommend best practices, system controls, protocols, and business process improvements.
- Configure and maintain UKG system settings, features, and functionality in accordance with HR and IT requirements.
- Build, maintain, and support reporting and analytics from the UKG platform, delivering solutions used both by business stakeholders and external systems that consume data from UKG’s reporting engine.
- Establish and maintain integrations from UKG to other GuidePoint IT Enterprise Applications, either direct application-to-application or through GuidePoint’s enterprise middleware platform.
- Provide timely technical support to end-users, troubleshooting system issues, and resolving inquiries effectively.
- Partner with HR and IT teams to pinpoint opportunities for system optimization and streamline processes.
- Develop and execute training programs to educate users on system functionality and best practices.
- Monitor system performance, conduct routine audits, and uphold data integrity and compliance with relevant regulations.
- Stay abreast of UKG product updates and industry trends, suggesting innovative solutions and enhancements.
- Serve as a subject matter expert on UKG functionality, offering guidance and expertise to internal stakeholders.
Business Intelligence