Rocket Lawyer

đź‘Ą 251-500đź’° $223,000,000 Debt Financing almost 4 years agoLegal TechLaw EnforcementLegalđź’Ľ Private Company
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Rocket Lawyer empowers individuals, families, and businesses with affordable and accessible online legal services. As the world's largest and most widely used online legal service platform, we've helped over 30 million people create over 50 million legal documents. We offer a comprehensive suite of tools, from document creation and e-signatures to on-call lawyer consultations and expert reviews, all designed to simplify legal complexities. Our unique value proposition lies in making legal services user-friendly and cost-effective, bridging the gap between individuals and professional legal assistance. Our tech stack is built on a robust foundation, utilizing technologies such as Viewport Meta, iPhone/Mobile compatibility, Google Tag Manager, Amazon Web Services, and various security protocols (SSL, HSTS, DNSSEC). We embrace an agile engineering culture that fosters collaboration, innovation, and a commitment to high-quality code. We prioritize a remote-first environment, offering flexible work arrangements across North America, South America, and Europe. Our team is diverse, inclusive and passionate about improving access to justice. Founded in 2008, Rocket Lawyer has experienced significant growth and secured substantial funding, demonstrating our market leadership and commitment to innovation in the legal tech space. We're continuously expanding our platform and our team to meet the evolving needs of our global customer base. We offer a range of benefits and perks, such as unlimited PTO and a free Rocket Lawyer account, demonstrating our commitment to employee well-being. Rocket Lawyer is a dynamic, growth-oriented company committed to making legal services accessible to all. We are a leader in the Legal Tech industry, constantly evolving and creating new solutions to simplify complex legal processes.

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đź“Ť North Carolina

đź’¸ 65000.0 - 70000.0 USD per year

  • Bachelor’s Degree required, J.D. degree preferred
  • 2+ years working as a paralegal, legal researcher, or related experience
  • Copyediting, proofreading, or academic grading experience
  • Experience working in a law firm or startup environment is preferred
  • Excellent interpersonal and communication skills
  • Microsoft Office and Google Suite
  • Ability to work in a fast-paced environment
  • Ability to work well with a diverse group of people in multiple locations and departments
  • A basic understanding of project management and tools (For example, Jira)
  • Conduct state-by-state legal research on legal issues related to Rocket Lawyer’s legal documents
  • Use our editorial platform to create interactive legal documents and government forms serving a customer base with diverse legal needs
  • Be able to explain legal jargon in layman’s terms
  • Structure clearly articulated, easy-to-use decision flows that help make sense of how legal documents are organized for customer use
  • Work with colleagues and technical staff to develop and test interactive documents
  • Continuously improve Rocket Lawyer’s legal document library; propose document-based projects to improve efficiency and add customer value
  • Act as subject matter expert, define end-to-end legal processes and develop other legal content
  • Effectively communicate progress toward project milestones
  • Answer legal document-related questions from Rocket Lawyer’s customer support team
Posted 2 days ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 68000.0 - 75000.0 USD per year

🔍 Legal Services

  • Bachelor’s Degree required, J.D. preferred
  • 2+ years as a paralegal or legal researcher
  • Copyediting and proofreading experience
  • Experience in a law firm or startup preferred
  • Excellent communication skills
  • Proficiency in Microsoft Office and Google Suite
  • Basic understanding of project management tools
  • Conduct state-by-state legal research
  • Create interactive legal documents
  • Explain legal jargon in layman's terms
  • Develop clear decision flows for document organization
  • Continuously improve legal document library
  • Act as subject matter expert on legal processes
  • Communicate progress on projects
  • Answer legal document questions from support team

Project ManagementData AnalysisComplianceResearchWritingEditing

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đź“Ť United States

🧭 Full-Time

đź’¸ 65000.0 - 75000.0 USD per year

🔍 Legal Services

  • Bachelor’s degree required, J.D. preferred
  • 2+ years working as a paralegal or legal researcher
  • Copyediting and proofreading experience
  • Experience in a law firm or startup environment
  • Basic understanding of project management tools
  • Conduct state-by-state legal research
  • Create interactive legal documents using editorial platform
  • Explain legal jargon in layman's terms
  • Define end-to-end legal processes and develop legal content
  • Answer legal document-related questions from customer support

Project ManagementAnalytical SkillsEditingResearch skills

Posted 2 days ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 240000.0 - 300000.0 USD per year

🔍 Legal Tech

  • 10+ years in AI, machine learning, and data science
  • 5+ years in a leadership role
  • Experience leading LLM-driven projects
  • Deep expertise in NLP and AI model deployment
  • Hands-on experience with LLMs and vector databases
  • Strong knowledge of Python, TensorFlow, and PyTorch
  • Experience deploying AI models in production-grade applications
  • Understanding of data pipelines, data engineering for ML
  • Experience with one of the clouds (GCP, AWS, Azure)
  • Develop and execute AI strategy including LLM fine-tuning and prompt engineering
  • Own the roadmap for AI-driven capabilities
  • Lead design and implementation of AI/ML models
  • Drive innovation in legal assistance and document generation
  • Build and lead high-performing AI team
  • Collaborate for AI model integration in production
  • Ensure ethical and explainable AI models
  • Evaluate and implement AI infrastructure and MLOps best practices

AWSPythonArtificial IntelligenceGCPMachine LearningPyTorchAzureData engineeringTensorflow

Posted 15 days ago
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đź“Ť North Carolina

🧭 Full-Time

đź’¸ 240000.0 - 252000.0 USD per year

🔍 Legal Tech

  • 10+ years of experience in AI, machine learning, and data science, with at least 5+ years in a leadership role.
  • Proven experience leading LLM-driven projects, including fine-tuning, RAG, and prompt engineering.
  • Deep expertise in NLP, deep learning, and AI model deployment at scale.
  • Hands-on experience with LLMs (e.g., OpenAI, Anthropic, Cohere, Mistral, Llama), vector databases (e.g., Pinecone, Weaviate, FAISS, Pgvector), and MLOps frameworks.
  • Strong knowledge of Python, TensorFlow, PyTorch, LangChain, and AI/ML cloud services.
  • Experience deploying AI models in production-grade applications with security, reliability, and scalability.
  • Understanding of data pipelines, data engineering, and feature engineering for ML.
  • Experience with at least one of the clouds (GCP, AWS or Azure).
  • Exceptional leadership, strategic thinking, and ability to drive AI adoption across an organization.
  • Strong communication skills to translate complex AI concepts into business value.
  • Develop and execute Rocket Lawyer’s AI strategy, including LLM fine-tuning, prompt engineering, RAG pipelines, and scalable AI deployment, with a focus on Rocket Copilot.
  • Own the roadmap for AI-driven capabilities, ensuring alignment with business objectives and user needs.
  • Lead the design and implementation or usage of AI/ML models, particularly LLMs, NLP applications, and generative AI for legal tech solutions.
  • Drive innovation in AI-driven legal assistance, contract analysis, and intelligent conversational document generation and processing.
  • Build and lead a high-performing AI team, fostering a culture of innovation, ownership, and technical excellence.
  • Collaborate with engineering leadership to integrate AI models into production systems at scale.
  • Ensure AI models are ethical, explainable, unbiased, and aligned with privacy and security standards.
  • Evaluate and implement AI infrastructure, MLOps best practices, and cloud-based AI deployments.
  • Stay ahead of AI trends, academic research, and emerging LLM techniques to maintain a competitive edge.
  • Work cross-functionally with legal, product, and customer teams to deliver user-friendly AI-powered solutions.

PythonArtificial IntelligenceCloud ComputingMachine LearningPyTorchAmazon Web ServicesData engineeringTensorflow

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đź“Ť Arizona

đź’¸ 240000.0 - 300000.0 USD per year

🔍 Legal Tech

  • 10+ years of experience in AI, machine learning, and data science.
  • 5+ years in a leadership role.
  • Proven experience leading LLM-driven projects.
  • Deep expertise in NLP and deep learning.
  • Hands-on experience with various LLMs and vector databases.
  • Strong knowledge of Python, TensorFlow, PyTorch.
  • Experience with cloud AI services and MLOps best practices.
  • Understanding of data pipelines and feature engineering.
  • Develop and execute AI strategy focusing on Rocket Copilot.
  • Lead design and implementation of AI models, including LLMs and NLP applications.
  • Drive innovation in AI-driven legal assistance and document processing.
  • Build and lead an AI team fostering innovation and technical excellence.
  • Collaborate with engineering to integrate AI into production systems.

AWSPythonArtificial IntelligenceGCPMachine LearningPyTorchAzureTensorflow

Posted 15 days ago
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đź“Ť California

🧭 Full-Time

đź’¸ 240000.0 - 300000.0 USD per year

🔍 Legal tech

  • 10+ years of experience in AI, machine learning, and data science.
  • 5+ years in a leadership role.
  • Proven experience with LLM-driven projects, fine-tuning, and prompt engineering.
  • Deep expertise in NLP, deep learning, and AI model deployment at scale.
  • Hands-on experience with various LLMs and MLOps frameworks.
  • Strong knowledge of Python, TensorFlow, PyTorch, LangChain, and cloud services.
  • Experience with data pipelines and feature engineering for ML.
  • Experience with at least one major cloud platform (GCP, AWS, or Azure).
  • Exceptional leadership and strategic thinking abilities.
  • Strong communication skills for translating AI concepts into business value.
  • Develop and execute Rocket Lawyer’s AI strategy.
  • Own the roadmap for AI-driven capabilities.
  • Lead the design and implementation or usage of AI/ML models.
  • Drive innovation in AI-driven legal assistance.
  • Build and lead a high-performing AI team.
  • Collaborate with engineering to integrate AI models.
  • Ensure AI models are ethical and aligned with standards.
  • Evaluate and implement AI infrastructure and MLOps best practices.
  • Stay ahead of AI trends to maintain a competitive edge.
  • Work cross-functionally with teams for user-friendly solutions.

PythonArtificial IntelligenceCloud ComputingMachine LearningPyTorchData engineeringTensorflow

Posted 16 days ago
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đź“Ť North Carolina

đź’¸ 16.0 USD per hour

🔍 Legal Services

  • Bachelor degree preferred.
  • Polished and professional demeanor with excellent verbal and written skills.
  • Comfortable handling a high volume of calls.
  • Punctual and consistent attendance is required.
  • Available for overtime or weekend hours as needed.
  • Helpful demeanor with excellent phone skills.
  • Energetic and highly organized, shows initiative and takes ownership of issues.
  • Ability to multi-task with strong attention to detail.
  • Maintain respectful and professional behavior with irate and frustrated clients.
  • A customer-centric mindset.
  • Play a major role in ensuring long-term customer satisfaction.
  • Provide the highest quality customer experience.
  • Understand customer's legal needs and educate them on offerings.

Communication SkillsCustomer serviceTechnical support

Posted 16 days ago
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đź“Ť Arizona

🧭 Full-Time

đź’¸ 37500.0 - 75000.0 USD per year

🔍 Online legal services

  • Minimum one year of proven sales experience with a track record of achieving quotas.
  • Experience with CRM systems, preferably Salesforce.
  • Excellent verbal and written communication skills.
  • Ability to succinctly connect product features to customer value.
  • Commitment to delivering exceptional customer experiences.
  • Flexibility to work independently and as part of a team.
  • High standards of professionalism and ethics.
  • Detail-oriented and goal-driven.
  • Bachelor’s degree preferred but not required.
  • Be the legal concierge for customers, explaining the benefits of the Rocket Legal+ subscription.
  • Engage positively with small business clients, linking product features to their needs.
  • Collaborate in a group sales setting to reach shared goals.
  • Ensure high levels of customer satisfaction.
  • Maintain a detail-oriented and ethical approach to work.

SalesforceCommunication SkillsCustomer serviceWritten communicationRelationship buildingVerbal communicationSales experienceCRM

Posted 21 days ago
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đź“Ť Colorado

🧭 Full-Time

đź’¸ 37500.0 - 75000.0 USD per year

🔍 Legal services

  • At least one year of proven sales experience demonstrating a track record of consistently achieving or surpassing quotas.
  • Experience with CRM systems, Salesforce preferred.
  • Excellent verbal and written communication skills.
  • Ability to connect product features to customer value in a concise and consultative manner.
  • Commitment to delivering an exceptional customer experience.
  • Ability to work independently and as a flexible team player.
  • High ethical values and professionalism.
  • Detail-oriented and goal-driven.
  • Bachelor’s degree preferred but not required.
  • Be the legal concierge for customers, guiding them through the benefits of the Rocket Legal+ Annual paid subscription.
  • Effectively communicate and connect product features to customer value in a consultative manner.
  • Thrive in a group sales environment, collaborating to achieve shared goals.
  • Deliver exceptional customer experiences, ensuring satisfaction.
  • Maintain detail orientation and professionalism in all work.

SalesforceCommunication SkillsCustomer serviceSales experienceCRM

Posted 22 days ago
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