Extenteam

👥 251-500 Service Industry Recruiting Professional Services💼 Private Company

Extenteam is a rapidly growing outsourcing company revolutionizing the short-term rental industry. We provide essential services – from guest communication and property management to marketing and bookkeeping – to property management professionals managing vacation homes and short-term rentals. Our unique value proposition combines dedicated, trained international team members with our proprietary SaaS platform, Tailwind, offering scalable, cost-effective solutions for businesses of all sizes. We are making a significant market impact by streamlining operations and improving guest experiences for hundreds of property management brands across the US. Our tech stack includes a robust suite of tools, leveraging technologies such as iPhone/Mobile compatibility, Google Tag Manager, Google Analytics, and a Content Delivery Network to ensure efficient and reliable performance. We maintain a remote-first, global culture with hubs in Miami, LA, Medellin, and expanding into Europe. Our team operates under a 'founder mode' leadership philosophy emphasizing collaboration, innovation, and data-driven decisions. We value commitment to excellence, exceptional collaboration, a unified purpose, and an unwavering focus on detail. Currently employing 251-500 people and supported by 400+ dedicated team members, Extenteam shows a significant growth trajectory. We are expanding our AI-powered SaaS platform to further enhance our offerings and increase our monthly recurring revenue. Join a team committed to innovating in a dynamic industry and contribute to our continued expansion.

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Jobs at this company:

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🔥 Remote Marketing Assistant

Posted about 3 hours ago

🔍 Short term vacation rental industry

🔧 Requirements

Excellent written and verbal English skills.
Strong organizational skills with multitasking abilities.
Ability to work independently in a remote environment.
Attention to detail and commitment to exceptional service.
Critical thinking and problem-solving skills.
Quick learning of new software.
Willingness to ask questions for clarity.
Bilinguality in English and Spanish is nice to have.
Experience in hospitality or vacation rental industry is a plus.

💡 Responsibilities

Create, schedule, and publish posts on various social media platforms.
Assist in email marketing by preparing campaigns and maintaining subscriber lists.
Refresh website content and track analytics.
Write copy for blogs, ads, and social posts, and collaborate on visual content.
Support digital campaign planning and track performance.
Monitor KPIs and compile insights for strategy refinement.
Coordinate with various teams for cohesive marketing efforts.
Research new tools and trends in digital marketing.
Assist in event promotion and marketing tasks.

Posted about 3 hours ago

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🔥 Account Executive - Remote

Posted about 3 hours ago

💸 40000.0 - 45000.0 EUR per year

🔍 Short term vacation rental industry

🔧 Requirements

At least 3 years of sales experience as a vendor.
Minimum of a Bachelor’s Degree in Business or related field, preferred but not required.
Proven track record of hitting sales-related KPIs and quotas.
B2B sales experience is required.
Goal-oriented mindset.
Deep understanding of the vacation rental industry is preferred but not required.
Experience using and implementing CRM tools.
Analytical thinking ability to make evidence-based decisions.
Strong interpersonal and customer service skills.
Strong organizational skills.
Ability to prioritize and manage multiple tasks.
Ability to work in a fast-paced environment.
Strong work ethic (integrity and commitment).

💡 Responsibilities

Identify client needs and suggest appropriate products/services.
Solicit potential customers and contact them via phone and email.
Maintain client activities in CRM (HubSpot).
Customize product solutions to increase customer satisfaction.
Build long-term trusting relationships with clients.
Develop sales strategies to attract potential customers.
Work with other sales executives to close deals.
Attend multiple conferences throughout the year.
Follow up with potential customers who expressed interest.
Collaborate with the sales team to meet company goals and targets.

Posted about 3 hours ago

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🔥 Remote Support Help Desk Associate

Posted 5 days ago

📍 Miami, LA, Medellin, Europe

🔍 Short term vacation rental

🔧 Requirements

Superior attention to detail.
Ability to navigate a computerized data entry system or other relevant applications.
Dependability and proven ability to work independently.
Ability to function in a fast-paced environment.
History of building strong relationships with team members in different locations.
Advanced written and oral communication skills.
Intermediate to advanced proficiency with Microsoft Office Suite, Entrata, and PowerBI.
Bachelor’s Degree in a related field or equivalent relevant experience.
1-3 years of related experience.
Ability to work one weekend day, with potential for flexible scheduling in the future.

💡 Responsibilities

Perform analysis and review of business practices, completing requests appropriately per Operations guidelines.
Approve and change pricing when necessary.
Review applicant files to ensure requirements are met and sign leases.
Override screening in cases of false positives or appropriate business decisions.
Analyze ledger corrections related to rent and other items.
Ensure timely processing of applicant deposit refunds within allowed parameters.
Collaborate with Revenue Management, Entrata Support Group, Regional Property Managers, and other business owners as required.

Data AnalysisMicrosoft Office SuiteData entryTechnical support

Posted 5 days ago

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🔥 Remote Recruitment Specialist

Posted 5 days ago

📍 Metro Manila, Greater NCR

🔍 Short term vacation rental industry

🔧 Requirements

Must be located within Metro Manila or Greater NCR only.
Proven experience in full-cycle recruiting.
Knowledgeable with ATS or other HRIS tools.
Proficient with using job boards like LinkedIn, Jobstreet, Indeed, etc.
Strong interpersonal and relationship-building skills.
Excellent organizational and administrative abilities.
Familiarity with recruitment tools and technologies.
Proactive mindset with a focus on process improvement.

💡 Responsibilities

Source, screen, and shortlist candidates in line with Extenteam qualifications.
Execute full-cycle recruiting activities to meet personnel requirements effectively.
Develop and maintain strong relationships with partners to ensure a steady pool of qualified candidates.
Provide administrative support to the recruitment team and CEO.
Assist in maintaining recruitment unit files, accounts, trackers, templates, and guides.
Prepare and post job advertisements following partner requirements.
Contribute to process improvements, including recruitment tools, templates, policies, and procedures.
Assist in updating the corporate recruitment tracker for all open project/proposal positions.
Collaborate with other departments to promote a culture of purpose and excellence in recruiting.

RecruitmentProcess improvement

Posted 5 days ago

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🔥 Remote Property Management Executive Assistant

Posted 5 days ago

🔍 Short term vacation rental industry

🔧 Requirements

3+ years as an executive assistant with a minimum of 2 years in project management.
Exceptional organizational skills to prioritize and manage multiple tasks efficiently.
Excellent written and verbal English skills.
Proficiency with spreadsheet, word processing, CRM, and virtual communication tools.

💡 Responsibilities

Assist the company owner with tasks such as email template creation, troubleshooting Microsoft tools, and scheduling.
Monitor inbox in Hostaway & Enso Connect for guest inquiries and support guests in-house.
Lead various company projects ensuring goals and timelines are met.
Create listings in Hostaway and update marketing channels as needed.

Posted 5 days ago

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🔥 Remote Marketing Admin

Posted 5 days ago

🔍 Short term vacation rental

🔧 Requirements

Meticulous attention to detail.
Ability to manage spreadsheets and track project progress.
Proficiency with Google Maps, Canva, Adobe Photoshop.
Familiarity with property management software and online listing platforms.

💡 Responsibilities

Maintain the accuracy of home listings and perform regular audits.
Manage URLs of properties on all channels and check for updates.
Add new property reviews to a tracking sheet and the website weekly.
Assist with detail management for large projects, including property descriptions and photography updates.
Manage content on specific website pages under direction from the Director of Marketing.

Posted 5 days ago

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🔥 Remote Guest Services Specialist

Posted 5 days ago

🔍 Short term vacation rental industry

🔧 Requirements

Excellent written and verbal English skills for phone, text, and email communication.
Previous experience in guest services, reservations, or a related field.
Strong organizational and multitasking abilities.
Ability to work independently in a remote work environment.
Attention to detail and commitment to providing exceptional service.
Critical thinking and problem-solving skills.
Ability to learn new software quickly and efficiently.
Willingness to ask questions when unclear about a task or process.

💡 Responsibilities

Respond promptly and professionally to guest inquiries via email, phone, and OTA messaging.
Provide accurate information regarding bookings, services, policies, and other inquiries.
Handle and resolve guest complaints and issues efficiently, ensuring guest satisfaction.
Assist with booking and confirming reservations.
Manage guest review feedback and answer reviews on OTAs.
Coordinate with internal teams and property managers to ensure guest requests are met.
Create and maintain guest communication templates and FAQs.
Attend occasional virtual meetings and training sessions.
Provide feedback to the team regarding partner issues.
Manage vendor relationships for property maintenance.
Perform data entry and onboarding tasks.
Handle off-season duties such as scheduling deep cleans and inventory checks.

Posted 5 days ago

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🔥 Remote Guest Services Lead | Bilingual (English/Spanish)

Posted 5 days ago

🔍 Short term vacation rental industry

🔧 Requirements

Some guest services and/or reservations experience in 5 star hotel type environment or the vacation rental industry.
Must be able to communicate both written and verbal in Spanish.
Excellent written and verbal English skills.
Strong organizational and multitasking abilities.
Ability to work independently in a remote work environment.
Attention to detail and commitment to providing exceptional service.
Empathy and Patience.
Customer-Centric Mindset.
Critical thinker.
Ability to learn new software easily and efficiently.

💡 Responsibilities

Sort email inbox into guest vs. owner messages and prioritize emergency issues.
Assist guests via phone, email, and chat to find properties.
Follow up on guest inquiries and maintain communication.
Provide support for in-house guest issues and maintenance requests.
Handle offseason tasks such as onboarding new properties and auditing listings.

Posted 5 days ago

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🔥 Remote Graphic Designer

Posted 5 days ago

🔍 Vacation rental industry

🔧 Requirements

Excellent written and verbal English skills.
Strong organizational skills with the ability to multitask and prioritize workload.
Ability to work independently in a remote work environment.
Attention to detail and commitment to providing exceptional service.
Possess critical thinking and problem-solving skills.
Ability to learn new software quickly and efficiently.
Willingness to ask questions when unclear about a task or process.

💡 Responsibilities

Maintain and evolve the company’s brand identity across all platforms and materials.
Design brochures, flyers, and promotional materials for print and digital use.
Create graphics, banners, and visual elements for the website.
Develop engaging social media posts, stories, and videos.
Design graphics for digital ad campaigns.
Create polished presentations and reports.
Collaborate with marketing and franchise teams.
Create event branding and materials.
Support photo and video editing efforts.
Stay updated on design trends.
Maintain organized digital asset libraries.

Posted 5 days ago

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🔥 Remote Bookkeeper/Accountant

Posted 5 days ago

🧭 Full-Time

🔍 Vacation rental and property management

🔧 Requirements

Bachelor’s degree in accounting, finance, or a related field.
Minimum of 3 years of experience in commercial real estate accounting.
Proficiency in AppFolio, Yardi, or similar property management software.
Excellent attention to detail and organizational skills.
Usage of Slack and similar task-based communication tools.
Strong analytical and problem-solving abilities.
Effective communication skills, both written and verbal.
Ability to work independently and as part of a team.
Knowledge of commercial real estate industry practices is a plus.

💡 Responsibilities

Maintain accurate and up-to-date financial records for multiple commercial properties using Yardi accounting software.
Prepare monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow statements.
Monitor and record tenant rent collections and billing processes, ensuring timely and accurate invoicing.
Process and record property-related expenses, including property taxes, insurance, utilities, and maintenance costs.
Assist in the creation and management of property budgets, providing financial data for property performance.
Perform bank account and general ledger account reconciliations to ensure accuracy in financial data.
Ensure compliance with accounting standards, industry regulations, and company policies.

Posted 5 days ago

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