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Zyte

đź‘Ą 251-500đź’° $3,000,000 Debt Financing over 3 years agoBig DataCloud ComputingSaaSPaaSData MiningSoftwaređź’Ľ Private Company
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Zyte is a globally distributed data extraction company founded in 2010 that provides powerful tools for organizations to collect, format, and utilize web data. With over 200 employees working from 28 countries, Zyte is dedicated to helping businesses innovate and grow by enabling seamless access to data. The company is known for its commitment to innovation, customer satisfaction, and a flexible remote work environment.

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Jobs at this company:

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🔥 Head of Customer Success - Remote
Posted 1 day ago

đź“Ť Ireland, United Kingdom, Portugal, Spain, Poland

🔍 SaaS

  • 5+ years demonstrated success in an Account Management or Customer Success role in a technical SaaS business.
  • 3+ years experience in a leadership role.
  • Technical background, or experience supporting technical software solutions.
  • Strong analytical skills, aptitude for metrics and data-driven decision-making skills.
  • Customer-centric and relationship-oriented at your core, you are committed to ensuring our customers’ success and adoption of Zyte’s products.
  • Proven track record of achieving results while balancing demanding expectations.
  • Driven, consultative, curious, entrepreneurial mindset, able to effectively balance competing priorities and make decisions that support Zyte’s growth.
  • Lead our total customer engagement, retention and development strategy to deliver on our retention, expansion and revenue targets.
  • Manage success metrics across the team around product & feature consumption, active users, health score, retention, cross-sell/upsell and lifetime value.
  • Lead onboarding and retention by driving programmes of adoption to maximise the value customers get from our products.
  • Lead routines to establish customer success goals, proactively monitor achievement of these, ensure collaborative approaches to business reviews with customers with shared agendas and agreed outcomes
  • Actively develop new customer opportunities, advance existing opportunities or assist the Sales team in closing active opportunities by demonstrating industry expertise to gain the prospective customer’s confidence as a trusted partner and adviser.
  • Provide voice of the customer input into product enhancements based on identified and anticipated customer needs.
  • Data-driven - use internal systems and operational data sources to optimise health scores and monitoring for KPIs, actions and strategy.
  • Measure and report CS metrics to Senior Management to demonstrate the team’s impact on customers and on the business.

LeadershipBusiness IntelligenceData AnalysisBusiness OperationsProduct AnalyticsAnalytical SkillsRESTful APIsAccount ManagementReportingClient relationship managementCross-functional collaborationSales experienceData visualizationStrategic thinkingFinancial analysisData modelingCustomer supportCustomer SuccessSaaS

Posted 1 day ago
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🔥 QA Engineer - Remote
Posted 2 days ago

đź“Ť Rio de Janeiro, State of Rio de Janeiro, Brazil, Montevideo Department, Uruguay, Buenos Aires, Buenos Aires, Argentina, Lisbon, Lisbon, Portugal, Zagreb, Grad Zagreb, Croatia

🔍 Software Development

  • BS degree in Computer Science, Engineering or equivalent.
  • Demonstrable programming knowledge and experience, minimum of 3 years (please provide code samples in your application, via a link to GitHub or other publicly-accessible service).
  • Minimum 3 years in a Software Test, Software QA, or Software Development role, in Agile, fast-paced environment and projects.
  • Solid grasp of web technologies and protocols (HTML, XPath, JSON, HTTP, CSS etc.); experience in developing tests against HTTP/REST APIs.
  • Strong knowledge of software QA methodologies, tools, and processes.
  • Ability to formulate basic to intermediate SQL queries; comfortable with at least one RDBMS and its utilities
  • Excellent level of written and spoken English; confident communicator; able to communicate on both technical and non-technical levels with various stakeholders on all matters of QA
  • Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate.
  • Provide input to our existing test automation frameworks from points of view of test coverage, performance, etc.
  • Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins.
  • Take ownership of the end-to-end QA process in newly-started projects.
  • Work under minimal supervision and collaborate effectively with Head of QA, Project Managers, and Developers to realize your QA deliverables.
  • Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations.
  • Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.

AWSDockerPythonSoftware DevelopmentSQLAgileData AnalysisHTMLCSSQAQA AutomationREST APICommunication SkillsLinuxWritten communicationJSON

Posted 2 days ago
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