Xapo Bank

πŸ‘₯ 251-500AccountingBitcoinFinancial ServicesBankingπŸ’Ό Private Company
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Xapo Bank is a financial institution dedicated to providing innovative banking solutions, focusing on customer satisfaction and support, as evidenced by their current job opening for a Customer Success Graduate Trainee.

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πŸ“ Work from anywhere!

🧭 Full-Time

πŸ” Fintech and Cryptocurrency

  • Recent graduate or final-year student in Marketing, Business, Event Management, Communications, or a related field.
  • Interest in financial services, fintech, or cryptocurrency sectors.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a dynamic remote environment.
  • Proficiency in Google Suite, and familiarity with event management platforms (Lu.ma, Cvent, Eventbrite) and design tools (Figma, Canva) is a plus.
  • Assist in planning and executing the event strategy, including conferences and special event activations, physical and hybrid events.
  • Support the creation of engaging event experiences for the crypto community and clients. Maintain company events calendar.
  • Coordinate logistics such as venue scouting, travel, and vendor management.
  • Assisted in vendor selection, RFQs, onboarding, and contract management for events.
  • Support the development and execution of partnership strategies.
  • Assist in creating partnership proposals and tracking deliverables.
  • Coordinate sponsorship activation efforts and ensure timely execution.
  • Assist in the development of event-related marketing materials and content (social media and email campaigns)
  • Coordinate internal communications for event-related initiatives.
  • Contribute to post-event reporting, feedback collection, and performance analysis.

FigmaProject CoordinationCommunication SkillsMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementExcellent communication skillsMarketingBudget management

Posted 21 days ago
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πŸ“ Gibraltar

🧭 Full-Time

πŸ” Crypto industry

  • Proven experience in website management, digital marketing, or related roles in the crypto industry.
  • Demonstrated expertise in website optimization, analytics, and SEO strategies.
  • Proficiency with web analytics tools (e.g., Google Analytics, Amplitude) and CDPs (e.g., Segment), BI tools (e.g., Looker), and Google Tag Manager.
  • Fluent in technical SEO principles, including on-page, off-page, and backend optimization.
  • Strong analytical mindset with the ability to translate data insights into actionable strategies.
  • Experience in creating detailed performance reports.
  • Ability to align website strategy with broader business objectives.
  • Experience working cross-functionally with product, engineering, and marketing teams.
  • Knowledge of UX/UI principles.
  • Familiarity with web development technologies (HTML, CSS, JavaScript) is a plus.
  • Develop and execute the strategy for optimizing Xapo’s website to maximize traffic, engagement, and conversions.
  • Work closely with product and engineering teams to implement and improve website analytics tracking.
  • Apply technical SEO principles to ensure optimal organic search rankings and site performance.
  • Monitor website performance using analytics tools and make data-driven recommendations.
  • Create comprehensive reports on site performance, SEO performance, and key metrics.
  • Utilize content management systems (CMS) to create and manage website content.
  • Enhance website UI/UX to provide an engaging user experience.
  • Collaborate with the design team to integrate design elements into the website.
  • Leverage web analytics tools to track and analyze performance.

HTMLCSSJavascriptGoogle AnalyticsAmplitude AnalyticsSEO

Posted about 1 month ago
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πŸ“ Gibraltar

🧭 Full-Time

πŸ” Banking and financial services

  • Bachelor’s degree in Finance, Economics, Risk Management, or a related field (MBA or advanced degree preferred).
  • 7+ years of executive-level experience in financial risk management within the banking or financial services sector.
  • Proven ability to design and implement comprehensive financial risk management frameworks.
  • Deep understanding of Basel frameworks, ICAAP, ILAAP, and other regulatory risk standards.
  • Strong analytical skills with a focus on data-driven insights.
  • Knowledge of crypto finance and related regulations is highly desirable.
  • Exceptional communication and stakeholder management skills.
  • Strong written and verbal communication skills in English.
  • Robust analytical capabilities and a proactive problem-solving approach.
  • Ability to thrive in a dynamic, fast-paced environment.
  • Develop and implement financial risk management strategies, policies, and frameworks that safeguard Xapo Bank’s financial stability.
  • Lead and mentor a high-performing team of risk professionals.
  • Oversee the identification, measurement, and monitoring of key financial risks.
  • Collaborate with the Executive Leadership team on risk management priorities.
  • Design and execute effective financial risk mitigation tools and techniques.
  • Analyze risk data and market trends for informed decision-making.
  • Maintain oversight of stress testing, scenario analysis, and capital adequacy planning.
  • Establish metrics, key risk indicators (KRIs), and reporting mechanisms.
  • Act as a trusted advisor to senior leadership on risk-related matters.
  • Foster relationships with regulators, auditors, and industry bodies.

Data AnalysisComplianceRisk ManagementStakeholder managementFinancial analysisData modeling

Posted about 1 month ago
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πŸ“ Gibraltar

🧭 Full-Time

πŸ” Fintech or cryptocurrency

  • Proven expertise in affiliate and influencer marketing, particularly within fintech or cryptocurrency.
  • Strong understanding of influencer marketing strategies and techniques.
  • Proficiency in data analysis to generate actionable insights.
  • In-depth knowledge of Bitcoin and cryptocurrency ecosystems.
  • Hands-on experience with analytics tools (e.g., Google Analytics, BI dashboards).
  • Comprehensive knowledge of social media platforms.
  • Excellent communication and negotiation skills.
  • Proven ability to collaborate with cross-functional teams.
  • Develop and implement affiliate and influencer strategies that align with acquisition and brand objectives.
  • Identify and onboard credible affiliates and influencers.
  • Build and manage relationships with affiliates, influencers, and agencies.
  • Negotiate rates and partnership terms.
  • Track and analyze channel performance in collaboration with the Data team.
  • Stay informed about trends in affiliate and influencer marketing, especially in crypto.
  • Collaborate with Content, Community, and Growth Marketing teams.
  • Oversee content planning and creative assets.

BlockchainBusiness IntelligenceData AnalysisGoogle AnalyticsMarketingDigital Marketing

Posted about 1 month ago
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πŸ“ Gibraltar

🧭 Full-Time

πŸ” Fintech

  • Crypto-native with proven leadership experience in fintech content strategy and production.
  • Skilled in creating all forms of content, including video, from concept to completion.
  • Demonstrated ability to develop long-term content strategies aligned with business goals and market dynamics.
  • Strong leadership skills to manage and inspire a content team while collaborating effectively with other departments.
  • Exceptional ability to produce engaging, effective content that resonates with our target audience.
  • Develop and execute a comprehensive content strategy aligned with company goals, target audience needs, and market trends.
  • Oversee the creation of high-quality content across various platforms, including websites, blogs, infographics, ads, social media, email, and video.
  • Maintain editorial standards to ensure all content is accurate, well-written, and adhere to Xapo brand’s tone and messaging.
  • Design strategies to engage and grow the audience with compelling, valuable content.
  • Implement effective distribution strategies through SEO, social media, email marketing, and other channels to maximize reach.
  • Manage content calendars to ensure consistent and timely content production.
  • Monitor content performance using analytics tools and derive insights to optimize and refine content.

LeadershipContent creationSEO

Posted about 2 months ago
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πŸ“ Gibraltar

🧭 Full-Time

πŸ” Fintech, cryptocurrency

  • Crypto native with proven experience in community management, social media management, or a similar role, within fintech, cryptocurrency, or technology industries.
  • Deep understanding of fintech, Bitcoin, crypto and blockchain ecosystems.
  • Fluency in major community platforms such as Discord, Telegram, Reddit, and social media channels like X and LinkedIn.
  • Proven ability to build and maintain relationships with community members, influencers, and key opinion leaders (KOLs).
  • Experience organizing online and offline events to boost community engagement.
  • Strong collaboration skills to work effectively with cross-functional teams.
  • Develop and execute a comprehensive community engagement strategy across platforms such as Reddit, X, Discord, Telegram, etc.
  • Nurture meaningful conversations, address questions, and provide exceptional support to foster a positive community experience.
  • Organize engaging online and offline community events (e.g., workshops, webinars, hackathons, meetups) to drive community growth and excitement.
  • Create and moderate online forums, social media groups, and other community platforms to facilitate discussion and engagement.
  • Identify, onboard, and nurture relationships with community leaders and influencers in the Bitcoin and fintech space.
  • Collaborate with influencers, advocates, and key opinion leaders (KOLs) to amplify community reach and engagement.
  • Track and analyze community engagement metrics, using insights to refine strategies and identify growth opportunities.
  • Monitor community sentiment and stay updated on emerging trends in community management and online engagement strategies.
  • Encourage user-generated content and foster a sense of belonging within the community.
  • Educate members about Xapo’s products, fintech trends, and Bitcoin innovations, to drive advocacy and brand loyalty.

BlockchainData Analysis

Posted about 2 months ago
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πŸ“ 40+ countries

🧭 Full-Time

πŸ” Banking

  • Risk is inherent in all of our business activities and managing risk well is the responsibility of every Xapien.
  • Xapo prioritizes consumer protection and adheres to regulatory requirements by ensuring accountability for principles of fair treatment, transparency, and ethical conduct in customer interactions.
  • Although we are headquartered in Gibraltar, this is a full time, 100% remote position.
  • Don't see the right role for you on our website at this time? Submit your resume to this posting for future consideration!
Posted 4 months ago
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πŸ“ Gibraltar

🧭 Contract

πŸ” Fintech, Banking, Blockchain

  • Exceptional communication skills, both verbal and written.
  • Exceptional interpersonal skills and networking ability.
  • Strong command of both English and Spanish languages.
  • Ability to simplify complex/technical issues for clients.
  • Strong attention to detail and analytical skills.
  • Empathy and passion for delivering excellent service to clients.
  • Driven, self-motivated, collaborative, and highly flexible.
  • Self-learner, and an avid problem-solver.
  • Knowledge of Bitcoin and Fiat currency payment rails.
  • Well-versed in local and regional knowledge.
  • Liaise with suppliers, maintain canteen and stationery stock levels, process supplier invoices, and handle vendor onboarding.
  • Manage the HQ Onsite Calendar, assist with Visa applications, book catering, and ensure necessary resources are available for events.
  • Assist in planning and delivering events and entertaining VIP visits.
  • Support the HQ Support Manager with unplanned tasks from daily operations.

BlockchainBusiness DevelopmentCommunication SkillsAnalytical SkillsProblem SolvingAttention to detailEmpathy

Posted 6 months ago
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