Xapo Bank

👥 251-500AccountingBitcoinFinancial ServicesBanking💼 Private Company
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Xapo Bank is a financial institution dedicated to providing innovative banking solutions, focusing on customer satisfaction and support, as evidenced by their current job opening for a Customer Success Graduate Trainee.

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📍 Worldwide

🧭 Full-Time

🔍 Fintech

  • Bachelor's degree in Finance, Accounting, Economics, or a related field.
  • 2-3 years of experience in financial analysis, preferably in the fintech or financial services industry.
  • Experience with financial modeling and data analysis.
  • Experience with financial reporting.
  • Experience working with Excel is essential.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Excel/ Google sheets, including financial modeling and data analysis.
  • Familiarity with financial reporting and accounting principles.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and accuracy.
  • Passion for fintech and the crypto space and a desire to learn about the financial services industry.
  • Experience with financial planning software (e.g.Anaplan) is a plus.
  • Experience with ERP software (e.g.Netsuite) is a plus.
  • Experience with data software (e.g.Looker) is a plus.
  • Basic knowledge of SQL or other database querying languages is a plus.
  • Assist in the preparation of monthly, quarterly, and annual financial forecasts and budgets.
  • Analyze financial data, identify trends, and provide insights to support business decisions.
  • Prepare and distribute regular financial reports, including variance analysis and performance dashboards.
  • Support the development and maintenance of financial models and forecasting tools.
  • Assist in the preparation of presentations for senior management and stakeholders.
  • Conduct ad-hoc financial analysis and reporting as needed.
  • Assist in the preparation of business cases for new initiatives and investments.
  • Collaborate with cross-functional teams to gather financial data and ensure data accuracy.
  • Monitor and track key performance indicators (KPIs) and provide recommendations for improvement.
  • Assist with the month-end and year-end closing processes.
  • Contribute to the continuous improvement of FP&A processes and procedures.

Data AnalysisExcel VBAMicrosoft ExcelAccountingBudgetingRisk ManagementData visualizationFinancial analysis

Posted 4 days ago
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📍 Worldwide

🧭 Full-Time

🔍 Banking

  • Attention to detail and a high level of accuracy in reporting.
  • Ability to manage multiple priorities and deliver under tight deadlines.
  • Excellent analytical and problem-solving abilities.
  • Advanced Excel skills and the ability to handle large datasets effectively.
  • Strong communication skills, with the ability to present information clearly and concisely.
  • Knowledge of financial instruments, foreign exchange, and hedging strategies.
  • Experience in process improvement and automation projects.
  • Understanding of regulatory frameworks related to treasury operations.
  • Prepare and deliver accurate and timely management information (MI) and reporting to support decision-making.
  • Oversee and execute daily treasury operations, including cash management, liquidity monitoring, and payment processes.
  • Assist in the preparation of treasury-related reports for senior management.
  • Collaborate with internal teams (e.g., Finance, Accounting, Operations) to ensure data accuracy and alignment with reporting standards.
  • Identify opportunities to improve efficiency and automation in treasury operations and reporting.
  • Support ad-hoc treasury initiatives as required.

Excel VBAAnalytical SkillsMicrosoft ExcelAttention to detailReportingRisk ManagementFinancial analysis

Posted 8 days ago
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📍 Worldwide

🧭 Full-Time

🔍 Software Development

  • Strong Problem solving skills and a growth mindset, the ability to learn and use the best in class technology and tools to address our requirements.
  • A good technical knowledge of software and systems – able to dive into details with engineers and speak in plain language with stakeholders.
  • Stays abreast of current technology developments and has demonstrated the ability to retain competitive advantage by implementing relevant technologies in software products.
  • Experience building and shaping developer’s environment as code and using pipelines, solid expertise in GitHub and GitHub action is mandatory.
  • Ideally is comfortable in a variety of scripting and coding languages.
  • Strong knowledge and experience in designing, deploying, and administering complex cloud environments. Preferably AWS or GCP certified and has a good understanding of cloud architecture best practices.
  • Strong understanding of Docker and best practices.
  • Proactively work with stakeholders like Engineering Team, Product and Security, to identify and build a robust, self-serve and scalable framework of automated actions
  • Be part of a technical decision group, as your inputs will influence the Platform landscape and roadmap.
  • Deliver self-serve capabilities to our developers that allow them to provision, manage and operate their own infrastructure and services deployment..
  • Build high quality code into everything we do by following industry best practices and at the same time being able to understand what Xapo needs and make decisions according to it.
  • Provide coaching and mentoring to colleagues around how to build sustainable services and automated pipelines.
  • Keep security and compliance at the forefront of all you do.

AWSDockerCloud ComputingGCPKubernetesCI/CDRESTful APIsTerraformMicroservicesScripting

Posted 25 days ago
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📍 Worldwide

🧭 Full-Time

🔍 Fintech, Banking, Blockchain

  • A recent Bachelor’s degree in Marketing, Analytics, Business, or a related field;
  • Strong analytical mindset with the ability to gather and interpret data to generate insights;
  • Familiarity with advertising and analytics platforms (e.g., Google Analytics, Google Ads, Meta Ads, etc.);
  • Familiarity with business analytics tools (Looker, Tableau, Amplitude, etc.)
  • Strong communication, writing, and teamwork skills to collaborate across teams
  • A positive attitude and eagerness to learn and grow in a fast-paced environment
  • Assist with Marketing KPI reports:
  • Support the creation and maintenance of weekly and monthly dashboards that measure key marketing metrics
  • Help monitor trends and identify insights to inform marketing optimizations and strategy
  • Campaign performance measurement and evaluation
  • Gather data from marketing and business analytics tools (Meta Ads, Google Ads, Looker, Google Analytics, Amplitude, etc.) to evaluate advertising campaigns
  • Prepare reports and presentations to communicate findings  to the marketing team and agency partners
  • Data process improvement
  • Work with other internal teams to automate data query and reporting
  • Help improve efficiency in the data reporting workflows 
  • Support with additional marketing analytics tasks as needed

Data AnalysisProject CoordinationGoogle AnalyticsCommunication SkillsAnalytical SkillsOrganizational skillsTeamworkReportingMarket ResearchData visualizationMarketingStakeholder managementLead GenerationDigital MarketingResearch skillsA/B testing

Posted 25 days ago
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📍 Worldwide

🧭 Full-Time

🔍 Banking

  • 5+ years of customer facing banking experience in private banking, private wealth, investment banking or commercial banking.
  • Professional or personal exposure to the crypto markets.
  • Track record of originating leads and managing existing relationships with customers in the financial services industry.
  • Strong regional network in the financial services sector
  • A solid understanding of fiat payment rails and stablecoins.
  • Originate, onboard and maintain HNW customer relationships with clients within the MENA region.
  • Understand their customers needs and formulate appropriate solutions to meet the needs based on the customers circumstances and risk appetite
  • Act as an escalation point regionally for Customer Success Advisors when provide banking services to customers
  • Attend regional events to promote the Xapo brand
  • Monitor customers portfolio and provide timely update to clients as appropriate
  • Perform regular reviews with customers to re-assess client’s risk profile, wealth management needs and other customer details
  • Perform tasks in accordance with regulatory and compliance requirements
  • Achieving your KPIs/targets in alignment with the overall objectives of the team and business
  • Providing product demonstrations to prospects and customers.
  • Working alongside the team to draw up strategies to increase customer base and cross selling opportunities to grow AUM.
  • Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member
  • Keeping up-to-date with advancements in the crypto and traditional finance industries
  • Escalate issues that are specific to the region to Product and other partner teams

Data AnalysisFinancial ManagementREST APICommunication SkillsComplianceAccount ManagementNegotiation skillsStrong work ethicJSONClient relationship managementStrong communication skillsCross-functional collaborationRelationship managementSales experienceRisk ManagementLead GenerationFinancial analysisCustomer SuccessEnglish communication

Posted 25 days ago
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📍 Worldwide

🧭 Full-Time

🔍 Banking

  • 5+ years of customer facing banking experience in private banking, private wealth, investment banking or commercial banking.
  • Professional or personal exposure to the crypto markets.
  • Track record of originating leads and managing existing relationships with customers in the financial services industry.
  • Confidence in orchestrating face to face and online meetings with customers and handling enquiries from prospects at industry events.
  • Track record of achieving KPIs/targets relating to conversion and AUM growth
  • Strong regional network in the financial services sector
  • A solid understanding of fiat payment rails and stablecoins.
  • Originate, onboard and maintain HNW customer relationships in the LATAM region.
  • Understand their customers needs and formulate appropriate solutions to meet the needs based on the customers circumstances and risk appetite
  • Act as an escalation point regionally for Customer Success Advisors when providing banking services to customers
  • Attend regional events to promote the Xapo brand and obtain new leads. Meet existing customers face to face to grow relationships.
  • Monitor customers portfolio and provide timely update to clients as appropriate
  • Be an expert in the products Xapo offers, perform regular reviews with customers to re-assess client’s risk profile and wealth management needs
  • Perform tasks in accordance with regulatory and compliance requirements
  • Achieving your KPIs/targets in alignment with the overall objectives of the team and business
  • Providing product demonstrations to prospects and customers.
  • Working alongside the team to draw up strategies to increase customer base and cross selling opportunities to grow AUM.
  • Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member
  • Keeping up-to-date with advancements in the crypto and traditional finance industries
  • Escalate issues that are specific to the region to Product and other partner teams

Customer serviceRESTful APIsAccount ManagementClient relationship managementRelationship managementSales experienceRisk ManagementLead GenerationFinancial analysisCustomer SuccessEnglish communication

Posted 25 days ago
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📍 40+ countries around the world

🧭 Full-Time

🔍 Finance & Crypto

  • Solid software engineering experience in one or more general-purpose programming languages (Python preferred) - Demonstrable experience with Python (Django/Flask) is highly advantageous.
  • Strong understanding of software engineering principles and best practices.
  • Microservices architecture and containerization Docker.
  • Cloud-native patterns, particularly around fault tolerance.
  • CI/CD pipelines and best practices.
  • Building and deploying scalable, asynchronous software.
  • Monitoring and observability tools and techniques.
  • Excellent teamwork and communication skills, including the ability to create clear documentation and designs.
  • A passion for learning and a proactive approach to problem-solving.
  • Genuine interest in Bitcoin and the cryptocurrency space.
  • Design, develop, and deploy robust and scalable backend services.
  • Collaborate effectively within a cross-functional team environment.
  • Work with operational teams to troubleshoot and resolve issues efficiently.
  • Contribute to a positive and productive work environment.
  • Take end-to-end responsibility for the services your team owns.
  • Develop innovative solutions on the edge of tech & marketing.
  • Actively participate in the Development Community of Practice, contributing to architectural discussions and promoting best practices.

AWSDockerNode.jsPostgreSQLPythonDjangoFlaskMongoDBMySQLRedisCI/CDMicroservices

Posted about 1 month ago
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📍 Worldwide

🧭 Full-Time

🔍 Software Development

  • Solid software engineering experience in one or more general-purpose programming languages (Python preferred) - Demonstrable experience with Python (Django/Flask) is highly advantageous.
  • Strong understanding of software engineering principles and best practices.
  • Microservices architecture and containerization Docker.
  • Cloud-native patterns, particularly around fault tolerance.
  • CI/CD pipelines and best practices.
  • Building and deploying scalable, asynchronous software.
  • Monitoring and observability tools and techniques.
  • Excellent teamwork and communication skills, including the ability to create clear documentation and designs.
  • A passion for learning and a proactive approach to problem-solving.
  • Genuine interest in Bitcoin and the cryptocurrency space.
  • Design, develop, and deploy robust and scalable backend services.
  • Collaborate effectively within a cross-functional team environment.
  • Work with operational teams to troubleshoot and resolve issues efficiently.
  • Contribute to a positive and productive work environment.
  • Take end-to-end responsibility for the services your team owns.
  • Develop innovative solutions on the edge of tech & marketing.
  • Actively participate in the Development Community of Practice, contributing to architectural discussions and promoting best practices.

AWSBackend DevelopmentDockerPostgreSQLPythonCloud ComputingDesign PatternsDjangoFlaskGitMongoDBMySQLSoftware ArchitectureREST APIRedisCI/CDRESTful APIsMicroservicesSoftware Engineering

Posted about 1 month ago
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📍 Worldwide

🧭 Full-Time

🔍 Fintech, Banking, and Blockchain

  • A strong eye for visual design and a keen interest in digital products.
  • Bonus: Experience with motion design or UI/interaction design.
  • A portfolio (even if small) showcasing your creative work.
  • A passion for the world of fintech and crypto, with an eagerness to learn and contribute to a rapidly evolving industry.
  • A proactive mindset—you're curious, resourceful, and excited about design innovation.
  • Design creative assets that support teams across HR, marketing, and product.
  • Assist in executing our brand vision across various channels and mediums.
  • Provide creative and brand input to our app designers to enhance the overall user experience.
  • Stay up to date with the latest trends in product design, fintech, and crypto to ensure our visuals stay fresh and relevant.

Adobe Creative SuiteAdobe IllustratorAdobe PhotoshopFigmaFrontend DevelopmentGraphic DesignUI DesignProduct designRESTful APIsJSON

Posted about 2 months ago
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📍 Worldwide

🧭 Full-Time

🔍 Fintech

  • Recent graduate or final-year student in Marketing, Business, Event Management, Communications, or a related field.
  • Interest in financial services, fintech, or cryptocurrency sectors.
  • A proactive attitude and a willingness to learn and take on new challenges.
  • Strong organizational skills with keen attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work effectively in a dynamic remote environment.
  • Proficiency in Google Suite, and familiarity with event management platforms (Lu.ma, Cvent, Eventbrite) and design tools (Figma, Canva) is a plus.
  • Assist in planning and executing the event strategy, including conferences and special event activations, physical and hybrid events.
  • Support the creation of engaging event experiences for the crypto community and clients. Maintain company events calendar.
  • Coordinate logistics such as venue scouting, travel, and vendor management.
  • Live-day support. Ensure smooth on-site event execution.
  • Assisted in vendor selection, RFQs, onboarding, and contract management for events.
  • Liaise with suppliers to meet event requirements and deadlines.
  • Support negotiations to optimize service delivery and pricing.
  • Support the development and execution of partnership strategies.
  • Assist in creating partnership proposals and tracking deliverables.
  • Coordinate sponsorship activation efforts and ensure timely execution.
  • Collaborate with internal teams to leverage partnerships for growth.
  • Assisted in the development of event-related marketing materials and content (social media and email campaigns)
  • Coordinate internal communications for event-related initiatives.
  • Contribute to post-event reporting, feedback collection, and performance analysis.

FigmaProject CoordinationCommunication SkillsMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementExcellent communication skillsMarketingBudget management

Posted about 2 months ago
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