Xapo Bank

Xapo Bank is a financial company that provides accounting, bitcoin, global card, and banking services.

251-500 employees

Founded 2014

Accounting

Private Company

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Accounting Bitcoin Financial Services Banking

Fully Remote

This company is fully distributed with team members working remotely.

Open Positions11

Work from anywhere, impact everywhereFull-TimeFinancial ServicesPosted

VP of Customer Success

Define and own the company-wide customer success strategy and vision.
Develop and implement a scalable framework for customer success to drive adoption and retention.
Partner with Product leadership to influence the product roadmap through customer insights.
Collaborate with Marketing to support go-to-market strategies and customer messaging.
Lead and mentor a global team of Customer Success leaders.
Optimize systems, processes, and technology stack for global operations.
Ensure compliance with KYC, AML, and data privacy regulations.
Establish and refine a Quality Assurance (QA) program.

Cross-functional Team Leadership

Showing 1 of 11 positions

About Xapo Bank

Xapo Bank pioneers a new era of finance, seamlessly merging traditional banking with the power of Bitcoin. You can manage US Dollars and Bitcoin in one secure account. We protect your wealth with robust regulatory compliance, offering up to 4.5% annual interest on USD deposits and 1% on Bitcoin. Our global debit card lets you spend your assets worldwide, earning cashback and avoiding foreign exchange fees. This unique blend of financial services caters specifically to high-net-worth individuals and family offices seeking both stability and innovation.

How We Work

You will join a fully distributed team of over 150 "Xapiens" working remotely from more than 30 countries. We embrace a "work from anywhere, impact everywhere" philosophy. Diversity drives our innovation. We foster a collaborative culture where individual contributions shape our shared success. Expect a supportive environment that prioritizes continuous learning and growth. We move fast, but we also value work-life balance.

Engineering at Xapo Bank

Our engineering team tackles the complex challenge of building a secure, scalable platform at the intersection of traditional finance and cryptocurrency. You will work with a modern cloud-native stack across AWS and GCP, utilizing Terraform for infrastructure as code. We empower developers with self-serve capabilities and aggressive automation. Our focus is on reliability, efficiency, and continuous improvement, ensuring seamless integration of cutting-edge blockchain technology with robust banking infrastructure.

Why Join Us

Shape the future of finance by integrating Bitcoin and traditional banking.
Work 100% remotely from anywhere, contributing to a global mission.
Receive a yearly budget for external training and professional certifications.
Build amazing things with a balance of autonomy and collaborative teamwork.
Enjoy a flexible PTO plan that supports your work-life balance.

Benefits & Perks

100% remote work
Flexible paid time off (PTO)
Yearly budget for learning and development (training, certifications, books, conferences)

Tech Stack

widgetsmobile

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