KnowBe4

๐Ÿ‘ฅ 1001-5000๐Ÿ’ฐ $300,000,000 Post-IPO Equity over 1 year agoComputerSecurityCyber SecurityNetwork SecuritySoftware๐Ÿ’ผ Private Company
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KnowBe4 is a leading provider of security awareness training and simulated phishing platforms, empowering organizations worldwide to combat social engineering threats. We've established ourselves as a significant player in the cybersecurity industry, helping tens of thousands of companies improve their employee security awareness and reduce their vulnerability to phishing attacks. Our unique value proposition lies in our comprehensive, integrated platform that offers measurable results and empowers businesses to build a mature, customized security awareness program. Our engineering teams leverage a modern tech stack, including C#/.NET Core, ASP.NET Blazor, Tailwind CSS, MongoDB, and AWS, within an agile development environment. We embrace continuous professional development, fostering a culture of collaboration and radical transparency, reflected in our numerous awards, including Fortune's Best Place to Work recognitions. Whether you prefer remote work or in-person collaboration, we offer a supportive, inclusive and engaging workplace. KnowBe4 is a rapidly growing company with a strong global presence. Weโ€™re a well-funded organization that prioritizes continuous innovation and the creation of cutting-edge security solutions. Our remote-first opportunities enable talented individuals to contribute their expertise from anywhere in the world. We offer a variety of career paths across software engineering, cybersecurity research, and more. This translates into a wealth of opportunities for professional growth and development within a dynamic and rewarding environment. We are proud of our diverse and inclusive work environment, our commitment to employee growth and our ongoing success in the ever-evolving cybersecurity landscape. Our goal is to create a safer digital world, and we invite you to join our mission.

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Jobs at this company:

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๐Ÿ“ Brazil

๐Ÿงญ Full-Time

๐Ÿ” IT Security

  • Familiarity with IT Security concepts
  • Minimum of 1 year experience in a similar position
  • Two-year degree preferred
  • Familiarity with firewall and email protocols preferred
  • Excellent verbal and written communication skills
  • Fluent in Portuguese
  • Strong organizational and time management skills
  • Demonstrated technical troubleshooting and analysis abilities
  • Ability to work with minimal supervision
  • Assist in the implementation and configuration of KnowBe4 products
  • Collaborate with Product team to provide customer feedback
  • Communicate directly with customers to define issues
  • Work with CSM team to resolve customer issues
  • Investigate and document technical issues
  • Manage ticketing queue for timely resolution
  • Apply troubleshooting skills for product-related issues
  • Conduct technical walkthroughs and webinars
  • Answer calls from Technical Coordinators

Customer serviceDocumentationTroubleshootingTechnical support

Posted 4 days ago
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๐Ÿ“ United States

๐Ÿ’ธ 70000.0 - 80000.0 USD per year

  • Bachelor's degree in Organizational Development, Law/Paralegal, or related field/experience
  • Excellent communication skills
  • Experience working with international teams and global markets
  • Experience in customer-facing roles and client management
  • Experience with compliance training
  • Experience working with internal and external clients in product implementation
  • Familiarity with e-learning technologies and instructional design principles
  • Experience with development and updating documentation
  • Experience advising clients on learning plans
  • Experience with content localization
  • Experience with project management software
  • Experience with Gmail and Google Docs
  • Experience with MS Office (Word and Excel)
  • Experience with web browsers (Chrome, Internet Explorer, etc.)
  • Strong leadership and team management abilities
  • Excellent verbal and written communication skills
  • Advanced knowledge of compliance regulations and best practices
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects and priorities simultaneously
  • Excellent interpersonal and client relationship management skills
  • Proficiency in data analysis and reporting
  • Strong presentation and public speaking skills
  • Ability to think strategically and implement tactical plans
  • Lead and manage an international team of compliance content specialists, overseeing their day-to-day activities and performance
  • Supervise the team's support of internal and external customers with onboarding, implementation, and product usage of the compliance plus content library
  • Oversee and participate in client-facing meetings through video calls, ensuring team preparedness and effectiveness
  • Guide team members in conducting compliance content needs analysis and making real-time content recommendations to clients
  • Coordinate collaboration between compliance content specialists and security awareness training content specialists to ensure comprehensive customer support across both libraries
  • Oversee the creation and quality of compliance-related collateral for internal and external communication and product education
  • Manage the process of market analysis for compliance content and products, including collateral and promotional materials.
  • Establish and maintain a system for reviewing new content monthly and updating recommended training content documentation for US and international clients
  • Lead the analysis and communication of top-used and rated modules, as well as best practices for implementing large-scale learning plans using KnowBe4's Compliance Plus content
  • Engage in cross-departmental collaborations
  • Supervise the collection and review of customer feedback regarding content topics and quality, including requests for new topics
  • Manage communication with publishers to inform content roadmaps based on customer feedback
  • Ensure the team maintains a global perspective, staying attuned to compliance law updates, cultural expectations of content globally, and available localizations for customers
  • Drive continual improvement of processes, quality, and efficiency within the team and across related departments
  • Develop and implement strategies to optimize the team's performance and content delivery
  • Conduct regular team meetings and one-on-one sessions to provide guidance, address concerns, and foster professional development
  • Ensure a regular cadence of training opportunities for revenue teams
  • Represent the compliance content team in cross-functional projects and initiatives
  • Stay informed about industry trends and best practices in compliance training and content management, implementing relevant improvements within the team
  • Participate in relevant conferences and events
  • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

LeadershipProject ManagementData AnalysisProduct ManagementUser Experience DesignCross-functional Team LeadershipContent managementREST APICommunication SkillsCustomer serviceMicrosoft OfficeDocumentationComplianceInterpersonal skillsMS OfficeReportingTrainingClient relationship managementMarket ResearchTeam managementStrategic thinkingProcess improvementData analyticsCustomer supportEnglish communication

Posted 8 days ago
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๐Ÿ“ United States

๐Ÿงญ Full-Time

๐Ÿ’ธ 130000.0 - 150000.0 USD per year

๐Ÿ” Software Development

  • BS or equivalent plus 8 years experience or MS plus 3 years or Ph.D. plus 2 years experience
  • 3-5+ Years of experience managing cloud-native infrastructure in a CI/CD environment
  • 3-5+ Years of experience working in a compiled programming language
  • Solid hands-on Object-Oriented Programming (OOP) experience (Python, C#, Rust)
  • Solid understanding of software design patterns
  • Solid hands-on experience implementing REST and/or GraphQL micro-services
  • Able to design AWS infrastructure
  • Strong understanding of AWS services
  • Experience working with container services in Docker
  • Experience with Rust programming language is a plus
  • Develops software using the KnowBe4 Software Development Lifecycle
  • Recommends solutions to engineering problems
  • Assists team members by providing technical direction
  • Defines approaches and solutions to complex technical problems
  • Translates strategic goals into operational plans
  • Coordinates across functional boundaries
  • May act as team lead for sub-projects

AWSDockerGraphQLPythonAgileDesign PatternsC#REST APIRustCI/CDMicroservices

Posted 11 days ago
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๐Ÿ“ United States, Canada

๐Ÿงญ Full-Time

๐Ÿ’ธ 60000.0 - 65000.0 USD per year

๐Ÿ” Cybersecurity

  • Bachelorโ€™s Degree in Information Technology or a related field preferred
  • 1+ year technical writing or process documentation experience
  • Experience in software development, technology, or cybersecurity field
  • Understanding of technical terminology
  • Desire to grow into an infosec, risk, or data privacy role
  • Create and maintain accurate security, privacy, and compliance documentation
  • Respond to internal requests to the infosec and security assurance department
  • Assist in evaluation of organization-wide risks
  • Perform controls assessments
  • Creation of policy and procedure documents

CybersecurityDocumentationComplianceRisk Management

Posted 16 days ago
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๐Ÿ“ United Kingdom

๐Ÿ” Cybersecurity

  • BS or equivalent plus 3 years experience.
  • MS/Ph.D. or equivalent plus no experience.
  • Proficiency in Python and experience with Microsoft Azure.
  • Familiarity with Docker in Linux environments.
  • Experience in continuous integration and deployment (CI/CD) environments.
  • Knowledge of NoSQL databases, such as MongoDB.
  • Creativity, self-motivation, and acute attention to detail.
  • Develops software using the KnowBe4 Software Development Lifecycle and Agile Methodologies.
  • Provides a technical contribution to projects.
  • Assists in identifying solutions to engineering challenges.
  • Collaborates with the team to meet strategic and operational objectives.
  • Participates in cross-functional team discussions to drive project outcomes.

DockerPythonAgileMicrosoft AzureMongoDBCI/CD

Posted about 1 month ago
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๐Ÿ“ United Kingdom

๐Ÿ” Security awareness training and simulated phishing platform

  • BS or equivalent plus 8 years experience, MS or equivalent plus 3 years experience, or Ph.D. or equivalent plus 2 years experience.
  • 3-5+ Years of experience managing cloud-native infrastructure in a CI/CD environment.
  • 3-5+ Years of experience working in a compiled programming language.
  • Solid hands-on Object-Oriented Programming (OOP) experience (Python, C#, Rust).
  • Solid understanding of software design patterns (best practices) and anti-patterns.
  • Solid hands-on experience implementing REST and/or GraphQL based micro-services.
  • Able to design and diagram highly available and fault-resilient AWS infrastructure and micro-services.
  • Proven experience designing, implementing, and managing Microfrontend architectures.
  • Experience with modern front-end frameworks/libraries (Vue3 or Svelte).
  • Hands-on experience with Webpack Module Federation or similar technologies.
  • Solid understanding of relational database structures, indexes, and principles.
  • Strong understanding of AWS services (or Azure) and Cloud Native infrastructure solutions.
  • Experience working with container services in Docker.
  • Experience with the Rust programming language is a plus.
  • Develops software using the KnowBe4 Software Development Lifecycle and Agile Methodologies.
  • Recommends solutions to engineering problems.
  • Assist other team members by providing technical direction.
  • Defines approaches and solutions to complex technical problems.
  • Helps to translate KnowBe4's strategic goals into operational plans.
  • Provides coordination across functional boundaries.
  • May act as team lead for sub-projects.

AWSDockerGraphQLPythonCloud ComputingDesign PatternsC#REST APICI/CDMicroservices

Posted 2 months ago
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๐Ÿ“ United Kingdom

๐Ÿ” Cybersecurity

  • Bachelorโ€™s degree in Computer Science, Information Technology, or a related field.
  • 5+ years equivalent work experience in SRE, DevOps, or infrastructure management may substitute for formal education.
  • Expertise in designing and maintaining automated CI/CD workflows.
  • Strong knowledge of AWS and Azure services.
  • Proficiency in Infrastructure-as-Code tools like Terraform or Ansible.
  • Experience with observability platforms like Prometheus, Grafana, or Datadog.
  • Proficiency in scripting languages like Python or Bash.
  • Ability to lead incident response efforts and conduct root cause analysis.
  • Strong interpersonal skills for collaboration across teams.
  • Manage and maintain environments to ensure high availability and security.
  • Design and implement CI/CD pipelines to automate software delivery.
  • Monitor and troubleshoot system performance issues using observability tools.
  • Collaborate with development teams to align infrastructure efforts with project needs.
  • Build and maintain infrastructure as code solutions using tools like Terraform.
  • Manage AWS/Azure services, including ECS/Container Apps and storage solutions.
  • Participate in incident response and conduct post-incident reviews.
  • Automate manual tasks to improve operational efficiency.

AWSPythonBashAzureGrafanaPrometheusCI/CDTerraform

Posted 2 months ago
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๐Ÿ“ United Kingdom

๐Ÿงญ Full-Time

๐Ÿ” Cybersecurity

  • Bachelorโ€™s degree in Computer Science, Information Technology, or related field.
  • 3+ years equivalent work experience in SRE, DevOps, or infrastructure management may substitute for formal education.
  • Expertise in designing and maintaining automated pipelines for continuous delivery.
  • Strong knowledge of AWS/Azure services.
  • Proficiency in Terraform, Ansible, or similar tools.
  • Experience with observability platforms.
  • Proficiency in Python, Bash, or other scripting languages.
  • Ability to lead incident response efforts and conduct root cause analysis.
  • Strong interpersonal skills to work effectively across teams and stakeholders.
  • Manage and maintain environments to ensure high availability and security.
  • Design and implement CI/CD pipelines to automate software delivery.
  • Monitor and troubleshoot system performance issues using observability tools.
  • Collaborate with development teams to align infrastructure with project needs.
  • Build and maintain infrastructure as code solutions.
  • Manage AWS/Azure services.
  • Participate in incident response and conduct root cause analysis.
  • Automate manual tasks to improve operational efficiency.

AWSPythonBashAzureGrafanaPrometheusCI/CDTerraform

Posted 2 months ago
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๐Ÿ“ United Kingdom

๐Ÿ” Security awareness training

  • BS or equivalent plus 8 years experience or MS or equivalent plus 3 years experience or Ph.D. or equivalent plus 2 years experience.
  • Modern C# / .NET Core.
  • Powershell.
  • Experience with ASP.NET, Blazor, and Tailwind CSS.
  • Basic understanding of modern web application architecture and email.
  • Creativity, self-motivation, and acute attention to detail.
  • Experience with MongoDB.
  • Experience with AWS (certification is a plus).
  • Experience with Terraform.
  • Develops software using the KnowBe4 Software Development Lifecycle and Agile Methodologies.
  • Recommends solutions to engineering problems.
  • Assists other team members by providing technical direction.
  • Defines approaches and solutions to complex technical problems.
  • Helps to translate KnowBe4's strategic goals into operational plans.
  • Provides coordination across functional boundaries.
  • May act as team lead for sub-projects.

Software DevelopmentAgileASP.NETCSSMongoDBC#.NET.NET coreAgile methodologiesTerraformAttention to detail

Posted 3 months ago
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