Smartsheet

👥 1001-5000💰 $3,200,000,000 Post-IPO Debt 8 months ago🫂 Last layoff over 2 years agoSaaS Enterprise Software📈 Public Company

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Smartsheet is a collaborative work management platform designed to help teams streamline processes, manage projects, and improve productivity through a user-friendly interface and integration with various technologies.

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Jobs at this company:

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🔥 Senior Software Engineer I - Learn Team (Remote Eligible)

Posted 4 days ago

📍 United States

🧭 Full-Time

💸 140000.0 - 185000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years software development experience building highly scalable, highly available applications
5+ years of programming experience with backend technologies such as Python, Java, or Scala
2+ years of experience with building and supporting data pipelines in databases such as Snowflake
2+ years of experience with cloud technologies (AWS, Azure, etc.)
Experience developing, documenting, and supporting REST APIs
A degree in Computer Science, Engineering, or a related field or equivalent practical experience

💡 Responsibilities

Build scalable backend services for the next generation of applications at Smartsheet (Python, Java, Scala)
Build, support, and maintain graph databases including data pipelines, infrastructure deployment, and writing performant graph queries for APIs
Solve challenging distributed systems problems and work with modern cloud infrastructure (AWS)
Take part in code reviews and architectural discussions as you work with other software engineers and product managers
Take a leading role in designing key areas of scalable, performant systems
Be outspoken in suggesting operational improvements
Mentor junior engineers on code quality and other industry best practices
Forge a strong partnership with product management and other key areas of the business

AWSBackend DevelopmentPythonSoftware DevelopmentSQLCloud ComputingJavaSnowflakeREST APICI/CDLinuxMicroservicesScalaData modeling

Posted 4 days ago

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🔥 Customer Success Associate

Posted 5 days ago

📍 Costa Rica

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Account management experience (required)
0-2 years of experience maintaining valuable and outcome-based relationships with a diverse customer account base
Strong command of English language both oral and written (C1+ and above)

💡 Responsibilities

Perform initial onboarding of accounts with enterprise level customers, ensuring adoption and ongoing engagement throughout the customer's lifetime
Implement a comprehensive engagement and communications strategy that proactively maintains high customer satisfaction
Be the Smartsheet expert, providing guidance and addressing challenges on work/ project management and collaboration to customers

Communication SkillsCustomer serviceRESTful APIsAccount ManagementClient relationship managementSales experienceTechnical supportCustomer SuccessEnglish communicationSaaS

Posted 5 days ago

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🔥 Director, GTM Operations (Regional Sales Ops)

Posted 8 days ago

📍 United States

🧭 Full-Time

💸 172000.0 - 230000.0 USD per year

🔍 Software Development

🔧 Requirements

12+ years of experience in GTM strategy, sales operations, or business analytics, including 8+ years in a leadership role
Proven success leading teams and mentoring talent in high-growth environments
Strong analytical skills with the ability to translate complex data into strategic insight
Deep understanding of market dynamics, customer segmentation, and competitive analysis
Excellent communication, presentation, and stakeholder management skills
Proficiency in tools like Tableau, Snowflake, and Salesforce
Ability to manage multiple priorities and travel periodically (up to 10%)
MBA or advanced degree preferred

💡 Responsibilities

Serve as Chief of Staff to regional sales leaders, driving cross-functional GTM initiatives and operational execution
Lead regional business planning, quarterly business reviews, and ongoing GTM strategy development
Partner with Revenue Operations and BI teams to deliver actionable insights, performance tracking, and strategic reporting
Own coordination between regional teams and central GTM functions to ensure consistent execution and alignment
Orchestrate analytics efforts supporting revenue strategy, territory planning, and sales performance
Build and deliver clear, compelling presentations for sales leadership and executive stakeholders
Serve as the conduit for regional leadership and Revenue Operations in the annual planning process
Support the evolution of our data strategy and reporting by developing analytical frameworks to measure Sales performance
Provide actionable insights through hands-on data analysis and collaboration with Sales Ops Analysts & BI
Connect central GTM strategy with regional execution needs, ensuring alignment across sales, marketing, and ops teams
Manage and mentor analysts supporting planning, forecasting, and performance tracking

LeadershipProject ManagementSQLBusiness IntelligenceData AnalysisSalesforceSnowflakeCross-functional Team LeadershipOperations ManagementTableauStrategyBusiness OperationsCommunication SkillsAnalytical SkillsMentoringNegotiationPresentation skillsReportingSales experienceMarket ResearchData visualizationTeam managementStakeholder managementFinancial analysisData modelingData analyticsData managementBudget management

Posted 8 days ago

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🔥 Customer Success Renewal Specialist

Posted 9 days ago

📍 Costa Rica

🧭 Full-Time

🔍 SaaS

🔧 Requirements

2+ years B2B SaaS experience; familiarity with SaaS renewal motions
Ability to handle multiple tasks in an efficient and professional manner
Experience working through pre-set processes, while also seeking efficiencies in improving processes
Strong sense of urgency and efficiency in completing work within set deadlines
Negotiation skills with experience driving contracts to completion is preferred
Experience analyzing complex problems, developing recommended solutions, and/or managing risk
Motivated by an entrepreneurial mindset and comfortable with ambiguity
Comfortable working in a fast-paced and dynamic environment
Experience working with Salesforce or other CRM systems
Strong command of English language both oral and written (C1+ and above)

💡 Responsibilities

Prepare and deliver high-volume renewals while handling continual customer requests and internal queries
Work directly with customers to negotiate the renewal, including pricing and service term discussions
Understand and align customer’s business needs and goals to generate renewal quotes
Ensure that renewals are closed on a timely basis
Collaborate with Sales and Customer Success Managers on renewals strategy and plans, leveraging customer analytics and metrics
Liaise with customers to ensure POs and order forms are accurately completed
Maintain high levels of data quality in our CRM tool through attention to detail and comprehensive updates
Proactively recognize issues that may impact a renewal and quickly identify resources to help resolve the issue(s)
Work with an assigned territory of accounts and/or manage the routing and work allocation across teams using the SFDC Service Cloud case system
Perform other duties as assigned.

SalesforceCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAgile methodologiesRESTful APIsNegotiationAttention to detailAccount ManagementNegotiation skillsClient relationship managementData entryRelationship managementSales experienceRisk ManagementCRMCustomer SuccessEnglish communicationSaaS

Posted 9 days ago

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🔥 Sr. Director, NA Financial Services Solutions

Posted 10 days ago

📍 United States

🧭 Full-Time

💸 175000.0 - 235000.0 USD per year

🔍 Financial Services

🔧 Requirements

10+ years of experience selling into the Financial Services industry, with a strong track record in SaaS or enterprise technology
Proven success leading large, complex deals and working directly with C-level executives
Deep understanding of enterprise sales processes, including strategic account planning and solution selling
Strong knowledge of financial services regulatory requirements and risk management priorities
Excellent communication, presentation, and stakeholder management skills
Background in consulting, pre-sales, or solution engineering is a plus
Willingness to travel as needed
MBA or advanced degree preferred

💡 Responsibilities

Develop and own the GTM strategy for the Financial Services sector, with tailored approaches for banking, insurance, and wealth management
Lead regional business planning, quarterly business reviews, and ongoing GTM strategy development
Partner with Product Marketing and Enablement to create impactful messaging, content, and case studies that support pipeline generation and sales success
Stay ahead of industry trends (e.g., AI, digital transformation, fintech, cybersecurity) and regulatory requirements (e.g., GDPR, FINRA, SEC) to position Smartsheet as a modern solution
Deliver clear, compelling value propositions aligned to key industry pain points like compliance, operational efficiency, and customer engagement
Support complex enterprise deals from early engagement through close, helping craft pursuit strategies and ensuring alignment with customer needs
Build executive-level relationships within key accounts, understanding their challenges and championing Smartsheet as a strategic partner
Drive customer engagement by leveraging success stories, testimonials, and measurable ROI outcomes from financial services customers

SalesforceStrategyFinancial ManagementCommunication SkillsRESTful APIsNegotiationComplianceExcellent communication skillsAccount ManagementReportingClient relationship managementCross-functional collaborationRelationship managementSales experienceMarket ResearchRisk ManagementStakeholder managementLead GenerationStrategic thinkingFinancial analysisCustomer SuccessSaaSBudget management

Posted 10 days ago

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🔥 Senior Product Designer I (Remote Eligible)

Posted 11 days ago

📍 USA

🧭 Full-Time

💸 132500.0 - 187500.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years of experience as a Product Designer, or similar role
Strong visual design skills and ability to influence design quality
Ability to deliver complex experiences that scale within SAAS or enterprise environments.
Exudes leadership qualities demonstrated through work and mentoring others
Experience facilitating activities to align on goals, outcomes and requirements across the organization
Highly collaborative and resilient to stakeholder feedback
Applied understanding of the relationships between hierarchy, interaction, typography, color, and layout.
Desire to learn and evolve your thinking across all areas of design, product, and leadership.
Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent experience.

💡 Responsibilities

Advocate for the needs of your audience leveraging design thinking
Optimize experiences through A/B testing and experimentation
Partner closely with our research and data teams to inform design decisions
Help boost design quality through your work
Collaborate with and contribute to research
Contribute to and use defined patterns, guides, tools, and libraries to deliver work in service of feature design.
Explain and defend the context, merits, and goals of your ideas and solutions across all required mediums.
Work cross-functionally with partners and cross-product relationships.
Create understanding across product teams to launch new features and evolve existing ones based on an understanding of user needs, business goals, and technical constraints.
Build and iterate on features that enrich our customers' experience with Smartsheet.
Support other duties as assigned.

LeadershipAdobe After EffectsAdobe Creative SuiteAdobe IllustratorAdobe InDesignAdobe PhotoshopDesign PatternsFigmaUI DesignUser Experience DesignCross-functional Team LeadershipProduct DevelopmentProduct AnalyticsProduct designCommunication SkillsCollaborationSketchAgile methodologiesRESTful APIsMentoringPresentation skillsWritten communicationVerbal communicationTeam managementStakeholder managementPrototypingCustomer SuccessA/B testing

Posted 11 days ago

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🔥 Principal Product Manager (Remote Eligible)

Posted 15 days ago

📍 United States

🧭 Full-Time

💸 177500.0 - 233750.0 USD per year

🔍 Software Development

🔧 Requirements

8-10+ years of product management or consulting experience
Successfully delivered and scaled delightful AI-driven user experiences on high-scale platforms
Experience prioritizing against and driving business outcomes with a focus on ARR growth
Worked within agile development environments (Scaled Agile Framework (SAFe®) preferred)
Experience delivering highly-complex enterprise software products from inception to launch
Excellent written and verbal communication skills
A desire to mentor junior teammates
A four year college degree - MBA preferred but not required

💡 Responsibilities

Define a vision and strategy for how AI can help collaborators work more efficiently in Smartsheet
Use company objectives, customer needs, market trends, and business outcomes (with a focus on ARR growth) to inform your work
Socialize your work and drive alignment with cross-functional leaders; work closely with design and engineering to create compelling, high-quality customer experiences
Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
Partner with research, product design, data science and analytics teams to run experiments and test prototypes to validate hypotheses
Communicate strategy, product insights, winning and losing experimentation, etc. to a wide audience
Mentor junior product managers and help support their growth
Support other duties as needed

AgileArtificial IntelligenceData AnalysisProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsData scienceMentoringStrategic thinking

Posted 15 days ago

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🔥 Director, Design Systems (Remote Eligible)

Posted 15 days ago

📍 USA

🧭 Full-Time

💸 210000.0 - 270000.0 USD per year

🔍 Software Development

🔧 Requirements

12+ years of proven experience leading and scaling design system teams in a large organization.
6+ years leading & mentoring UX teams, manager of managers a plus.
Exceptional written and verbal communication skills.
Experience working directly with Design Technologists, Engineers and creatives in an Enterprise environment.
Demonstrated ability to build strong partnerships and influence stakeholders at all levels.
Deep understanding of design principles and practices, combined with knowledge of technology frameworks.
Expertise in developing compelling business cases, leveraging data and insights to demonstrate impact.
Strong people management skills and a passion for developing talent.
Excellent interpersonal skills and the ability to effectively influence senior leadership.

💡 Responsibilities

Define and champion a compelling vision for the Smartsheet Design System, driving adoption and demonstrating its value to stakeholders.
Develop and execute the SDS strategy, addressing enterprise needs and empowering partner teams to contribute.
Lead cross-functional programs from ideation to launch, collaborating with designers, engineers, product managers, and business leaders.
Work closely with Engineering to ensure SDS accelerates delivery velocity and provides unique value.
Maintain the highest standards for design quality, encompassing visual design, interaction design, and systems thinking.
Champion Accessibility & Localization: Advocate for inclusive design practices, ensuring accessibility and localization are core to SDS.
Promote and evangelize the importance of design systems, raising awareness and building the reputation of SDS.
Define the "north star" for the design system, addressing foundational challenges and ensuring scalability. Partner with the Design Systems Manager to align SDS with company goals.
Lead cross-functional initiatives, championing systems thinking and fostering alignment across teams.
Stay abreast of design trends, best practices, and emerging technologies to ensure SDS remains cutting-edge.
Oversee the migration of existing capabilities to SDS, ensuring a seamless transition and optimizing adoption.
Build and empower a high-performing team, fostering collaboration and ownership. Lead with humility, compassion, and authenticity.

LeadershipAgileFrontend DevelopmentPeople ManagementProduct ManagementUI DesignUser Experience DesignCross-functional Team LeadershipStrategic ManagementCommunication SkillsRESTful APIsStakeholder managementStrategic thinking

Posted 15 days ago

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🔥 Account Executive, Key Accounts (East)

Posted 15 days ago

📍 USA

🧭 Full-Time

💸 135000.0 - 198750.0 USD per year

🔍 Software

🔧 Requirements

Proven experience in enterprise (G2K), complex software solution sales
5-10+ Years of Enterprise sales experience
Track record of consistently exceeding quota
Minimum of 3+ years tenure in previous roles, demonstrating company loyalty and growth trajectory
Demonstrated ability to prospect, build demand and hunt in a defined territory
Strong experience in team-based strategic account planning, development and execution
Enabled on a value selling methodology like Force Mgmt, Sandler, Value Selling Framework or other
Executive presence with proven ability to engage with VP+ and C-suite executives
Strong desire for face-to-face customer engagement and willingness to travel (30%-50%)
Strong presentation skills
Data-driven, with a keen focus on leveraging PLG signals in sales strategies
Excellent communication, negotiation, and interpersonal skills
High emotional intelligence and mental agility
Bachelor’s degree is preferred

💡 Responsibilities

Consistently exceed quarterly and annual software and services sales quotas
Effectively forecast, manage the pipeline and consistently achieve performance metrics
Provide account and selling team leadership, drive sales strategy and develop accounts over a multi-year time horizon
Create & maintain actionable account plans
Collaborate with internal cross-functional experts and external partners
Drive a high value customer experience and deliver positive outcomes throughout the customer journey
Actively engage and sell to both Line of Business (LOB), Functional Areas and IT departments
Manage and execute both a transactional land/expand selling motion and a value-based solution motion
Leverage MEDDICC during the sales process
Build and maintain relationships with VP+, C-suite executives and key decision-makers
Demonstrate a winning, competitive, and positive mindset, with a focus on continuous improvement
Evangelize the functional and solution value of Smartsheet
Utilize data and PLG signals to drive sales strategies and decisions

Project ManagementBusiness DevelopmentSalesforceRESTful APIsPresentation skillsAccount ManagementNegotiation skillsCross-functional collaborationRelationship managementSales experienceCRMCustomer SuccessSaaS

Posted 15 days ago

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🔥 Sr. Product Designer II (Remote Eligible)

Posted 25 days ago

📍 United States

🧭 Full-Time

💸 152500.0 - 201250.0 USD per year

🔍 Software Development

🔧 Requirements

7+ years of experience as a Product Designer, or similar role
Strong visual design skills and ability to influence design quality
Ability to deliver complex experiences that scale within SAAS or enterprise environments.
Exudes leadership qualities demonstrated through work and mentoring others
Experience facilitating activities to align on goals, outcomes and requirements across the organization
Applied understanding of the relationships between hierarchy, interaction, typography, color, and layout.
Desire to learn and evolve your thinking across all areas of design, product, and leadership.
Degree in Design (Interaction, Product, Communication, HCD, or related) or equivalent experience.

💡 Responsibilities

Advocate for the needs of your audience leveraging design thinking
Optimize experiences through A/B testing and experimentation
Partner closely with our research and data teams to inform design decisions
Help boost design quality through your work
Collaborate with and contribute to research
Contribute to and use defined patterns, guides, tools, and libraries to deliver work in service of feature design.
Explain and defend the context, merits, and goals of your ideas and solutions across all required mediums.
Work cross-functionally with partners and cross-product relationships.
Create understanding across product teams to launch new features and evolve existing ones based on an understanding of user needs, business goals, and technical constraints.
Build and iterate on features that enrich our customers' experience with Smartsheet.
Support other duties as assigned.

Adobe Creative SuiteData AnalysisDesign PatternsFigmaUI DesignUser Experience DesignCross-functional Team LeadershipProduct designCommunication SkillsCollaborationSketchRESTful APIsPrototypingA/B testing

Posted 25 days ago

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