- Partner with customers to design and implement payor contract strategies through modeling reimbursement terms, evaluating financial impact, and optimizing net revenue performance
- Model financial impact of payor/provider contract terms, reimbursement changes, and strategic scenarios to support decision-making
- Advise clients on best practices in revenue cycle performance, chargemaster strategy, and market positioning
- Lead design sessions with customers to define user requirements, configure payor contract models, and validate results
- Using the StrataJazz® software reporting capabilities, build reports, review net revenue results at the payor and claim level, and ensure accuracy of payor models
- Review and analyze customer chargemaster details to provide advisement for trends and market comparisons
- Collaborate with Strata's internal teams to continuously improve product capabilities and customer outcomes
- Lead onsite and web-based customer training to ensure customers understand specific features and functions related to StrataJazz®
- Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during customer engagements. Proactively develop and execute action plans to mitigate risks and ensure successful project completion
- Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers
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