StarRez

πŸ‘₯ 251-500πŸ’° Private about 3 years agoConsultingSaaSProperty ManagementSoftwareπŸ’Ό Private Company
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StarRez is a global leader in student housing and event management software, empowering over 1300 institutions across 25 countries to transform the residential experience for over 3 million beds. Their comprehensive platform manages occupancy, resident engagement, billing, payments, communications, and reporting, creating a modern, secure (PCI Certified, SOC 2 compliant, and GDPR compliant) end-to-end solution. They utilize a robust tech stack including iPhone/Mobile Compatibility, Viewport Meta, SPF, Google Tag Manager, Apple Mobile Web Clips Icon, SSL by Default, Google Font API, HSTS, and Google Analytics. The company emphasizes a customer-centric approach, as seen in their 99% customer satisfaction score. Recent acquisitions, including CollegePads, Adirondack Solutions, Seattle Technology Group, and RMS, demonstrate their commitment to expanding product capabilities and community value. With a workforce of 251-500 employees, StarRez provides a supportive team environment with a strong emphasis on learning and development opportunities. They offer full benefits and a 401k plan. The company culture emphasizes a Z-Factor, working with caring, high-performing, and passionate people. They are committed to fostering a diverse and inclusive work environment and offer remote work opportunities, supporting a global workforce. StarRez is a privately held company, with a recent private equity funding round, indicating a stable financial position and continued growth trajectory.

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πŸ“ United Kingdom

πŸ” Software Development

  • 1+ years experience working on a SaaS platform
  • Proven experience (2+ Years) in a Platform Engineering, Site Reliability Engineering or Software Engineering role.
  • Proficiency in at least one (or more) object-oriented programming language (C# preferable)
  • Production experience operating containerization technologies (Kubernetes).
  • Proficiency with one or more public cloud providers such as Azure, AWS or GCP
  • Proficiency using Infrastructure as Code (IaC) tools such as Terraform (preferred), Ansible, or CloudFormation.
  • Proficiency in scripting and automation using languages like Bash, PowerShell or Python.
  • Experience with monitoring, observability and logging tools such as DataDog, Prometheus, Grafana, or similar.
  • Proven track record of maintaining highly-available and performant production environments.
  • Ability to identify and implement effective mitigation strategies and operational playbooks.
  • Provide technical leadership and mentoring within the team through knowledge sharing sessions, pair programming, code reviews and solution design
  • Identify and implement solutions to improve platform reliability, including the creation of mitigation strategies and operational playbooks.
  • Implement and maintain monitoring/alerting/logging systems to identify and respond to incidents
  • Conduct/participate in Root Cause Analyses (RCAs) and blameless post-mortems
  • Participate in on-call rotations to ensure system reliability and rapid incident response.
  • Ensure scalability and efficiency of cloud infrastructure and systems to handle traffic and data growth
  • Conduct performance tests to identify and remediate bottlenecks
  • Develop and maintain platform solutions, automate infrastructure provisioning, configuration, and management tasks using Infrastructure as Code.
  • Monitor, review and tune databases to ensure high availability and performance
  • Collaborate with product engineering teams to design/build fit-for-purpose and observable software
  • Contribute and collaborate across teams to define Service Level Indicators (SLIs), Service Level Objectives (SLOs) and Service Level Agreements (SLAs) as required

AWSDockerPythonSQLBashGCPKubernetesC#AzureGrafanaPrometheusCI/CDDevOpsTerraformAnsibleSoftware EngineeringSaaS

Posted about 17 hours ago
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πŸ“ United States

πŸ” Software Development

  • 2+ years of outbound sales experience
  • Demonstrated success in achieving sales quotas, generating leads, and closing deals
  • Strong verbal and written communication abilities, with the capacity to engage and persuade senior decision-makers.
  • Highly motivated and able to work independently while managing multiple sales activities simultaneously
  • Comfortable discussing complex software solutions and able to learn technical details quickly
  • Familiarity with CRM systems (e.g., Salesforce, HubSpot) and sales tracking tools.
  • Bachelor’s degree or equivalent experience.
  • Proactively identifying and engaging potential university clients through cold calling, email outreach, and social selling strategies
  • Researching and building a pipeline of prospective clients by targeting key decision-makers such as IT Directors, Deans, and other administrators in higher education institutions
  • Developing and maintaining a deep understanding of our software products and how they benefit universities, enabling you to effectively communicate value propositions
  • Conducting virtual or in-person product demonstrations and presentations tailored to the needs of each university
  • Cultivating long-term relationships with university stakeholders, ensuring that our software solutions meet their evolving needs
  • Using CRM tools to track outreach efforts, manage sales pipeline, and provide accurate forecasts
  • Working closely with the sales team and other departments to ensure seamless handoffs from lead generation to post-sale implementation
  • Staying up-to-date with trends in higher education technology and competitor offerings to effectively position our software in the market

SalesforceCommunication SkillsRESTful APIsWritten communicationVerbal communicationSales experienceLead GenerationCRM

Posted about 17 hours ago
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πŸ”₯ Customer Marketing Manager
Posted about 17 hours ago

πŸ“ United States

πŸ” Software Development

  • 4+ years of experience in Customer Marketing or related roles in a B2B SaaS company
  • Passion for understanding and building relationships with customers, and a deep appreciation for how their stories can drive business success
  • Strong understanding of customer engagement, community building, and advocacy strategies
  • Manage the strategy, execution, and optimization of customer events
  • Launch & refine a Customer Advocacy Program to encourage brand evangelism
  • Infuse the voice of the customer into broader marketing initiatives

Project ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationMarketingStrategic thinkingCustomer SuccessSaaS

Posted about 17 hours ago
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