- Identify key stakeholders and decision-makers at prospective institutions and property groups.
- Lead onboarding and implementation support for new clients.
- Conduct regular 30, 60, and 90-day check-ins with new clients to ensure smooth adoption.
- Engage existing clients to support renewals and drive long-term partnerships.
- Maintain detailed and up-to-date records of all activities in our CRM system.
- Participate in regular internal meetings, including team updates and 1:1 check-ins.