Taskrabbit

7+ years of experience in data science, analytics, or a related quantitative field, with a proven track record of delivering impactful results.
3+ years of leadership experience, managing and scaling high-performance data science/analytics teams (5+ direct reports preferred).
Strong technical expertise in statistical methods, experiment design, and machine learning, with proficiency in SQL and at least one programming language (Python, R).
Experience with modern data platforms (AWS, GCP, Spark) and BI tools (Looker, Tableau) to support scalable analytics.
Exceptional communication and stakeholder management skills, with the ability to translate complex data insights into clear, actionable recommendations for diverse audiences, including executives.
Strategic mindset and business acumen, with a history of guiding data-driven product innovation and aligning initiatives with company goals.
Proven ability to influence cross-functional teams and drive alignment in a fast-paced environment, shaping product roadmaps through data-backed narratives.

💡 Responsibilities

Drive data-informed decision-making
Serve as a trusted advisor
Define the long-term strategy
Hire, develop, and mentor
Lead the development and adoption of robust experimentation frameworks
Partner with Engineering to build and maintain scalable data infrastructure
Balance short-term execution with long-term innovation

AWSLeadershipPythonSQLData AnalysisGCPMachine LearningTableauData engineeringData scienceSparkCommunication SkillsData modelingA/B testing

Posted 5 days ago

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🔥 Quality Specialist - Remote

Posted 16 days ago

📍 US, EU

💸 55000.0 - 68000.0 USD per year

🔧 Requirements

Experience in Customer Support or Quality & Training.
Analytical & problem solving skills.
Good communication & interpersonal skills.
Detail-oriented with a focus on improvement, and takes pride in a job well done

💡 Responsibilities

Monitor and evaluate interactions, including phone calls, email, chat, messaging tickets, to ensure adherence to established quality standards, as well as assessing Agent’s communication skills and problem-solving abilities.
Conduct regular evaluations of Agents performance according to our quality rubric, following up with constructive feedback and coaching to improve performance
Analyse customer service metrics and key performance indicators to identify trends and areas for improvement and provide this feedback to the supervisors.
Identify process improvements to enhance efficiency and customer satisfaction based on our quality rubric.
Provide feedback to Customer Support representatives on areas of improvement based on Quality Evaluation.
Share relevant feedback with the Training & Development Team to ensure onboarding success.
Identify user feedback so that the leadership team may integrate into quality assessment.
Work closely with the Customer Support team to address recurring issues and improve overall service delivery.

Data AnalysisCommunication SkillsAnalytical SkillsProblem SolvingCoachingQuality AssuranceCustomer support

Posted 16 days ago

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🔥 Procurement Manager

Posted 16 days ago

📍 US, EU

🔍 Marketplace

🔧 Requirements

5+ years of experience in procurement, sourcing, or vendor management, preferably in a fast-paced tech or marketplace environment.
Strong negotiation skills and experience managing a wide range of vendors (software/SaaS, marketing, corporate services).
A working knowledge of procurement systems and processes — bonus points for experience implementing or managing procurement tools.
Ability to balance process rigor with flexibility and business pragmatism.
Strong interpersonal and stakeholder management skills. You know how to build partnerships and influence beyond your direct organizational authority.
A detail-oriented mindset with strong analytical and financial acumen. Passion for continuous improvement and driving efficiency across an organization.

💡 Responsibilities

Own the end-to-end procurement process, including vendor selection, negotiation, contract management, and purchase order approval.
Develop, implement and enforce procurement policies, procedures, and tools to support operational consistency and internal controls.
Partner with cross-functional department leaders incl. Legal, Finance, and IT to understand needs, define sourcing strategies, and execute procurement plans.
Identify cost savings opportunities and drive value through competitive sourcing, vendor consolidation, and contract optimization.
Track, evaluate, and manage vendor performance and spend, ensuring quality, delivery, and compliance with agreed terms.
Enhance procurement documentation, approval workflows, and spend visibility.
Own and continuously improve the vendor database and procurement tracking tools (e.g., spend dashboards, renewal calendars, etc.).

Data AnalysisComplianceNegotiation skillsStakeholder managementFinancial analysisSaaSBudget management

Posted 16 days ago

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🔥 Senior Engineering Manager, Payments & Risk

Posted about 1 month ago

📍 US, EU

🧭 Full-Time

💸 161000.0 - 224000.0 USD per year

🔍 Payment Platforms

🔧 Requirements

Minimum of 7+ years of experience in software engineering, with a focus on payment platforms.
Minimum of 3+ years of experience in engineering management, leading and developing high-performing teams.
Minimum of 2+ years of experience in Ruby on Rails.
Proven track record of improving delivery velocity and quality in a complex engineering environment.
Demonstrated ability to build and lead high-performing engineering teams, with a focus on accountability and ownership.
Strong expertise in stakeholder management and communication, with the ability to influence and collaborate effectively.
Strong understanding of payment processing, fraud detection, and risk management principles and technologies.
Proven track record of estimating and delivering complex, large-scale projects on time and within budget.
Deep understanding of modern software development practices and technologies.
Demonstrated ability to navigate and improve legacy systems.
Excellent problem-solving and analytical skills, with a strong attention to detail.
Strong understanding of coding best practices, and the ability to enforce them.
Proven ability to drive process improvement and implement effective delivery methodologies.
Exceptional ability to create and execute detailed project plans, and provide accurate timelines.
Proven ability to grow and retain top engineering talent.
Experience with advocating for resourcing needs, and communicating timelines shifts to product and leadership.

💡 Responsibilities

Establish and enforce clear processes, metrics, and quality assurance practices to ensure reliable project execution and on-time delivery.
Develop and execute a robust engineering strategy aligned with business objectives, while actively managing project timelines, tradeoffs, risks, resources, and dependencies.
Build strong relationships, manage expectations, and facilitate effective communication across all teams and stakeholders, ensuring alignment on project goals.
Build and lead a high-performing team, fostering a culture of inclusion, accountability, collaboration, and continuous improvement.
Drive code quality, enforce best practices, and ensure system reliability and security through robust monitoring, problem resolution and on-call best practices.
Navigate and maintain legacy systems while simultaneously migrating to, designing, and implementing modern, scalable architectures.
Ensure adherence to all relevant security and compliance requirements, including PCI DSS, GDPR and other applicable regulations, to protect sensitive data and maintain platform integrity.

AWSBackend DevelopmentProject ManagementSQLRuby on RailsCommunication SkillsAnalytical SkillsCI/CDProblem SolvingAgile methodologiesRESTful APIsAttention to detailComplianceRisk ManagementTeam managementStakeholder managementData modelingSoftware EngineeringData analytics

Posted about 1 month ago

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🔥 Director, Business Development

Posted about 1 month ago

📍 US, EU

🧭 Full-Time

💸 157000.0 - 218000.0 USD per year

🔍 Marketplace

🔧 Requirements

10+ years of professional experience in business development, partnerships, or Enterprise sales, preferably with a Marketplace, Logistics, or Retail/e-commerce focus
Minimum of 4 years of direct people management experience, leading teams to achieve and exceed revenue targets.
Exceptional negotiation and communication skills, with expertise in engaging senior executives and external stakeholders
Proven track record of building processes and systems to standardize rapidly growing lines of business
Strong analytical skills and ability to leverage data for strategic decision-making.
Comfortable working with ambiguity and adaptable to change.

💡 Responsibilities

Build and execute a business development strategy that grows revenue for Taskrabbit’s assembly, mounting, and delivery lines of business
Identify, negotiate, and close Taskrabbit’s highest-impact partnership opportunities, including first-in-kind deals and strategic partnerships.
Evaluate the partnership landscape regularly to define Taskrabbit’s Ideal Customer Profile and identify opportunities for innovation and competitive differentiation.
Manage and mentor a Partner Development and Partner Managers team, fostering growth, accountability, and professional development.
Provide clear direction and coaching, setting measurable goals aligning with company objectives.
Foster a collaborative and results-oriented team culture
Collaborate closely with Product, Engineering, Marketing, and Operations teams to ensure our product roadmap enables seamless revenue growth.
Act as the liaison between external partners and internal teams, ensuring smooth cross-functional alignment and communication.
Representing business development in internal strategy discussions, influencing product and marketing decisions to drive partnership success.

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsNegotiationSales experienceStrategic thinking

Posted about 1 month ago

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🔥 Senior Partner Manager, Italy - Remote

Posted about 1 month ago

💸 52000.0 - 65000.0 EUR per year

🔍 Retail, Tech

🔧 Requirements

Minimum 5 years professional experience dealing with partners, preferably from retail or tech companies.
Strong analytical skills (Looker, Salesforce, any analysis and CRM tools).
Excellent operational and execution skills, with a focus on engaging and creating long lasting relationships with partners.
You’re comfortable operating at a fast pace in an entrepreneurial environment.
Excellent Italian (first language mandatory) language skills.
Based in the Milan Metropolitan Area.

💡 Responsibilities

Responsible for the success of Taskrabbit’s partnership with IKEA in Italy, in multiple channels and across multiple cities.
Day-to-day management of relationships and communication with national and regional stakeholders.
Analyse and report on performance for all key channels (online and stores) and share with key stakeholders leading to real business actions.
Prioritise, execute and influence performance improvement actions, this can include analytical activities as well as on the ground direct actions.
Communicate the Taskrabbit value proposition to IKEA co-workers as part of training sessions and act as an outward-facing ambassador of TaskRabbit’s values, brand and products TaskRabbit in a multitude of strategic, tactical and operational forums to drive growth.
Growth new partners in the region to achieve agreed-upon performance levels.

Posted about 1 month ago

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🔥 Financial Analyst

Posted about 2 months ago

📍 US, EU

💸 75000.0 - 90000.0 USD per year

🔧 Requirements

2+ years of corporate finance or investment banking experience
Bachelor’s degree or equivalent in accounting, finance, business administration, or a related field
Strong modeling skills, an Excel wizard
Self-starter with a scrappy mindset who can creatively solve problems
Crisp written and verbal communication skills, and demonstrated experience presenting to a savvy audience
Strong interpersonal skills with the ability to be personable yet persistent
Comfortable with ambiguity and effective at juggling multiple priorities simultaneously in a fast-paced environment
Highly motivated, enjoy working in teams and thrive working independently

💡 Responsibilities

Own monthly budget v. actual results and forecasts across organization to provide summarized reports to budget owners
Partner with Accounting team to understand monthly financial trends
Own KPI dashboards and scorecards including analysis and variance explanations
Develop analysis and tools to assess existing and new initiatives
Support in the development and maintenance of financial models for purposes of budgeting, forecasting and strategic planning to support the team and aid in decision-making
Collaborate with the senior leadership team on key analysis and reporting including board meeting materials
Help the team scale and transition from startup to enterprise through new system implementation and ensuring finance best practices spread through the organization
Manage time effectively and anticipate the needs of business owners, senior leadership team (SLT), and managers when preparing decks, reports, or models
Demonstrate strong collaboration and willingness to jump in and assist when team members' workloads are high

Data AnalysisFinancial ManagementCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelProblem SolvingMicrosoft OfficeAccountingAttention to detailOrganizational skillsTime ManagementReportingBudgetingFinancial analysis

Posted about 2 months ago

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🔥 Helper Success Manager

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 65000.0 - 80000.0 USD per year

🔍 Marketplace

🔧 Requirements

4+ years of professional experience, ideally in customer-facing roles, operations, or at a marketplace company.
A people-oriented self-starter with a passion for helping others succeed and a problem-solving mindset.
Adaptable in fast-paced environments, with the ability to translate high-level objectives into action plans, quickly pivot through changes, and ask for support when needed.
Experienced in driving results through collaboration, data analysis, and strong execution skills.
An enthusiastic “people person” who derives joy from helping people succeed.
A confident communicator and negotiator—able to engage effectively via email, video, phone, and in person.
A time management expert, with strong organizational skills and the ability to juggle competing priorities effectively.
Detail-oriented with a keen eye for accuracy and consistency.
A collaborative team player who brings energy and passion to the workplace.
Strong analytical with Excel / Google Sheets is required. Familiarity with Sigma, Looker, SQL, and Iterable is a plus.

💡 Responsibilities

Own and grow your Book of Business of Helpers, ensuring high activation, retention, utilization, billing, and quality across the United States.
Coach and mentor Helpers daily, helping them become highly successful on the platform and achieve their goals.
Leverage data-driven insights to optimize Helper journeys, ensuring effective decision-making and continual improvement.
Track performance metrics, identify trends, and respond with tailored programs and supply alignment tactics.
Plan and execute communications to drive behavior change and increase supply alignment among Helpers.
Onboard new Helpers effectively, ensuring they are set up to execute high-quality jobs and engage fully with the platform.
Execute quality programs as directed by the Helper Quality team, maintaining standards of excellence across your markets.
Identify at-risk Helpers and proactively engage them with retention strategies to prevent churn.
Communicate business impact and performance insights to broader business leads and teams, helping to drive continuous improvement.
Lead local community engagement, organizing and executing events that connect and support the Helper community.
Collaborate cross-functionally with the Tasker Success and Tasker Quality teams to drive success for new programs and initiatives.
Innovate and experiment with new strategies to improve supply alignment and optimize the Helper experience.
Share insights and learnings across the Tasker Operations team to help improve existing programs and drive new ones.
Travel up to 10% to attend team and metro-specific events.
Adapt to evolving business needs, taking on other duties as necessary.

Project ManagementSQLData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceMentoringOrganizational skillsTime ManagementAdaptabilityRelationship buildingProblem-solving skillsAccount ManagementReportingTrainingActive listeningJSONStrong communication skillsData entrySales experienceMarket ResearchData visualizationFinancial analysisData analyticsCustomer SuccessA/B testing

Posted about 2 months ago

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🔥 Senior Cloud Infrastructure Engineer

Posted about 2 months ago

📍 United States, EU

🧭 Full-Time

💸 115000.0 - 160000.0 USD per year

🔍 Software Development

🔧 Requirements

At least 5+ years of experience in Infrastructure and DevOps Space.
Experience with build automation and configuration management tools (e.g. Ansible, Puppet, Chef.)
Strong knowledge of the Amazon Web Services (AWS) ecosystem and other core AWS technologies, ElasticSearch Service, RDS, WAF, CloudFront, Kubernetes etc.
You have worked with common infrastructure tools like Docker, Terraform, Helm, Github Actions, ArgoCD
Experience with a microservice architecture running in containers (Docker or other containerisation technology)
Experience supporting 24x7, high availability internet application environments that include web, application, and database servers and load balancing systems.
Experience working with a product that has end-users
Bachelor's degree or higher in Computer Science, or equivalent experience
AWS Certification a plus
Excellent written and communication skills
A strong ownership attitude and a track record of taking responsibility for problems and pushing through to resolution
Software development background is a plus
Experience in a startup environment is a plus

💡 Responsibilities

Building and maintaining CI / CD pipelines from scratch for testing and releasing configuration and software.
Monitor and resolve issues in all environments using tools such as DataDog, PagerDuty, AWS logs.
Engage in capacity planning and demand forecasting, anticipating performance bottlenecks, and scaling the environment as needed using DataDog and other tools.
Design and implement zero-downtime to accomplish highly available service (99.9%).
Ensure systems are secure against cyberthreats and implement fixes for Security vulnerabilities.
Automate tasks and develop tools to increase engineering efficiency and visibility.
Design and implement disaster recovery (DR) between different regions in cloud providers such as AWS.
Manage web domain and certificates.
Troubleshoot production and testing environment issues, including performance and function issues.
Provide support to the organization through on-call, resolving issues and driving infrastructure changes.
Identify, define and document system requirements and recommend solutions to management.
Perform on-call duties and be part of the on-call rotations

AWSDockerBashElasticSearchKubernetesREST APICI/CDLinuxDevOpsTerraformMicroservicesAnsibleScripting

Posted about 2 months ago

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🔥 Compliance & Risk Specialist

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 72000.0 - 90000.0 USD per year

🔧 Requirements

Minimum 2+ experience in Compliance, Risk Operations, or Trust and Safety.
Ability to work closely with global, cross-functional teams and enjoys collaborating with a tight-knit team.
Exceptional writing and editing skills.
Capacity for critical thinking, research, and analysis.
Proactive, clear, and concise communication style.
Adapts well to fast-paced environments; strong attention to detail.
Effective time management and prioritization skills.
Familiarity with tools like Confluence, G-Suite and GRC Platforms like Drata.
Passion for building trust and delivering exceptional customer experiences.
Ability to work in an hybrid model.

💡 Responsibilities

Research and draft data-driven policies, with a focus on compliance and risk.
Understand the platform users perspectives to enhance the overall TaskRabbit experience.
Identify factors that increase trust at key points in the user experience and update/draft policy as needed.
Write internal and external policies for platform users and corporate compliance.
Develop, organize, and maintain a searchable repository of all policies.
Guide policy operationalization efforts and collaborate with cross-functional stakeholders across departments.
Assist with building out and supporting frameworks for managing internal company audits.
Assist with identifying compliance standards and design improvements for internal control structures.
Support the Compliance roadmap, including current focus areas and future plans.
Be the team SME for the company’s GRC platform, ensuring policies are reviewed on a regular and recurring frequency.

Data AnalysisCommunication SkillsComplianceCritical thinkingResearchWritingRisk ManagementStakeholder management

Posted about 2 months ago

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