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Taskrabbit

Taskrabbit is a technology company that connects people with local freelancers to help with various tasks and errands through its online platform.

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Jobs at this company:

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🔥 Partner Support Representative
Posted 2024-11-15

📍 US, EU

🧭 Full-Time

💸 21 USD per hour

🔍 Marketplace platform

  • Minimum 2 years of customer service experience, including handling complex customer interactions.
  • Experience with CRM tools.
  • Excellent typing skills and the ability to navigate online tools and systems.
  • Strong written and verbal communication skills with a command of grammar and spelling.
  • Reliable and punctual with excellent time management skills.
  • Adaptability and a love for change in a fast-paced environment.
  • Bilingual in English and Spanish is preferred.

  • Assist users in their entire experience.
  • Efficiently address and solve user issues primarily via live channels (email, phone) while maintaining and exceeding KPIs.
  • Build connections and trust with our users, aiming for a first-time resolution.
  • Monitor daily deliveries, anticipate potential risks, and ensure on-time delivery and exceptional service.
  • Proactively solve issues using your knowledge and experience to make informed decisions.
  • Identify trends and provide constructive feedback to other teams as necessary.
  • Champion our partners by identifying their needs and advocating for continuous improvement.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15
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🔥 Associate Partner Manager, Delivery
Posted 2024-11-15

📍 US, EU

🧭 Full-Time

💸 39015 - 54251 USD per year

🔍 Marketplace platform

  • 2+ years of experience in a similar role, involving nationwide program rollouts and partnership with retail stakeholders.
  • Proven experience in building positive and productive relationships with diverse stakeholders.
  • Track record of launching new products or services successfully.
  • Strong project management and partner management skills.
  • Comfortable with implementing scalable processes.
  • Data-driven mindset to identify and act upon efficiency opportunities.
  • Excellent communication skills to effectively convey ideas and requirements.
  • Highly organized with the ability to adapt to a fast-paced environment.
  • Ability to identify efficiency opportunities and take initiative to implement improvements.
  • Willingness to travel frequently for in-person collaboration.

  • Work with IKEA coworkers to launch our delivery service offering to stores nationwide.
  • Execute on a defined process playbook to drive volume and revenue.
  • Collaborate with a small team while assisting in expansion-related initiatives.
  • Partner with IKEA and internal teams, frequently traveling to IKEA stores throughout the US to engage directly with management and key stakeholders.

Project ManagementData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15
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🔥 Director of Data Science and Machine Learning
Posted 2024-11-07

📍 US, EU

🧭 Full-Time

💸 181000 - 252000 USD per year

🔍 Marketplace

  • Bachelor’s or Master’s degree in Data Science, Computer Science, Statistics, or a related field; PhD is a plus.
  • 8+ years of experience in machine learning, data science, and/or product analytics roles, with at least 3-5 years in a leadership capacity.
  • Proven track record of deploying high performance machine learning models at scale in a production environment.
  • Strong expertise in statistical analysis, machine learning algorithms, and data manipulation.
  • Proficiency in programming languages such as Python, R, and SQL, along with experience using ML frameworks.

  • Lead, mentor, and grow a high-performing team of machine learning engineers, data scientists, and product analysts.
  • Define and execute the strategic vision for data science, machine learning, and product analytics in alignment with overall company goals.
  • Oversee management and development of all new and existing DS and ML models to ensure strategic differentiation.
  • Provide direction and strategy to establish a product analytics function within Taskrabbit.
  • Collaborate with stakeholders to identify new opportunities for leveraging data and machine learning.

LeadershipPythonSQLBusiness IntelligenceMachine LearningStrategyProduct AnalyticsAlgorithmsData engineeringData scienceCommunication SkillsCollaboration

Posted 2024-11-07
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