Part-Time Student Success Coach

Two years of experience in career services or student coaching role (preferred) Front, Freshdesk or Hubspot experience (preferred) Strong communication skills High attention to detail Strong problem-solving skills Reliable computer capable of multitasking High-speed internet Quiet, professional workspace

Coach students on motivation, grades, or program payments. Provide timely support and resolve student inquiries. Answer phone calls from current and potential students. Respond to email, SMS, and social media inquiries. Create and update help documentation. Work 1:1 with students to keep them on track academically.