Cadence Health

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💸 20.0 - 26.0 USD per hour

🔍 Healthcare technology

  • At least two years of experience in sales or customer service roles, preferably within the healthcare industry.
  • Proven track record of delivering exceptional service to Medicare patients or members.
  • Excellent verbal and written communication skills.
  • Ability to effectively address objections.
  • Consistent achievement of performance metrics and goals in prior roles.
  • Compassionate approach to patient care.
  • Ability to explain technical concepts in a clear, patient-friendly manner.
  • Tech-savvy, with proficiency in Mac products and various software tools.
  • Strong multitasking skills.
  • Stable and reliable internet connectivity.

  • Support patients by assisting them in activating their remote monitoring devices via phone.
  • Provide step-by-step instructions to patients on how to set up and use their devices effectively.
  • Address any objections or concerns that patients may have during the activation process.
  • Troubleshoot technical issues or errors encountered by patients, ensuring a smooth activation experience.
  • Collaborate with healthcare providers and other Cadence team members to resolve complex technical issues.
  • Maintain accurate records of patient interactions and device activation status.
  • Promote patient engagement with Cadence devices to ensure long-term program success.
  • Assist with ad hoc projects at the discretion of team leadership.
Posted 4 days ago
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📍 United States

🧭 Part-Time

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

  • Active Certification as a Medical Assistant from an accredited association.
  • 5+ years of experience as a Medical Assistant.
  • Skilled in behavioral-based coaching.
  • Excellent clinical acumen and patient assessment competency.
  • Exceptional written, verbal, and interpersonal communication skills.
  • Tech-savvy with the ability to work with multiple systems.

  • Support delivery of healthcare to patients under the guidance of Nurse Practitioners.
  • Provide one-on-one coaching to patients with chronic conditions.
  • Conduct comprehensive health assessments and help patients achieve personal care plan goals.
  • Monitor patients' progress and educate them on disease management.
Posted about 1 month ago
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🔥 Clinical Navigator Supervisor
Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 60000.0 - 70000.0 USD per year

🔍 Healthcare

  • Active Certification as a Medical Assistant from an accredited association.
  • 5+ years of Medical Assistant experience treating patients with chronic diseases.
  • 2+ years of experience leading a clinical team of Medical Assistants.
  • Ability to thrive in an environment founded on trust, autonomy, and direct feedback.
  • Excellent communication skills for managing change initiatives.
  • Analytical mindset with the ability to interpret data and make data-driven decisions.
  • Strong project management skills with the ability to prioritize tasks.
  • Proven success in motivating and inspiring a team.
  • Passion for patient/customer experience and improving healthcare with digital innovation.
  • Prior experience in a startup environment and with remote patient monitoring technology is a plus.

  • Conduct regular virtual check-ins with patients under the direction of the Cadence Nurse Practitioner.
  • Help ensure all quality standards and compliance targets for the team are met by conducting quarterly audits.
  • Lead bimonthly team meetings.
  • Monitor and analyze data to identify trends and implement strategies to enhance team performance.
  • Identify opportunities for improvement and implement strategies to enhance patient outcomes and satisfaction.
  • Communicate OKRs with the team and monitor progress towards goals.
  • Provide ongoing guidance through coaching and mentoring team members.
  • Foster a collaborative and supportive team environment.
  • Assist in communicating policies and procedures and escalate matters to leadership as needed.
  • Collaborate with Team Leads to ensure adequate coverage for the clinical team.
  • Participate in the recruiting process by interviewing prospective team members.
  • Flexibility to work across time zones for team coverage.

LeadershipProject ManagementData AnalysisCommunication SkillsAnalytical SkillsComplianceQuality Assurance

Posted about 1 month ago
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📍 United States

🧭 Full-Time

💸 24 - 26 USD per hour

🔍 Healthcare

  • Bilingual in English and Spanish.
  • Active multi-state compact Practical Nurse License.
  • Active California state LPN/LVN license.
  • 5+ years of clinical experience as a Licensed Practical Nurse.
  • Excellent clinical acumen and patient support.
  • Exceptional communication skills.
  • Experience with EMR and tech fluency.
  • Organizational skills and ability to work effectively with minimal supervision.

  • Work with patients to understand their clinical needs.
  • Support the delivery of healthcare by performing a variety of activities and procedures prescribed by the Cadence Nurse Practitioner.
  • Conduct patient assessments and provide patient education.
  • Utilize technology to manage and support patients remotely.

Project ManagementData AnalysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelTeamwork

Posted 3 months ago
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📍 United States

🧭 Full-Time

💸 20 - 22 USD per hour

🔍 Healthcare

  • Active Certification as a Medical Assistant from an accredited association.
  • 5+ years of experience as a Medical Assistant.
  • Stable wifi with strong upload and download speeds for remote work.
  • Highly skilled in behavioral-based coaching.
  • Excellent clinical acumen and competency in patient assessment.
  • Strong written, verbal, and interpersonal communication skills.
  • Tech-savvy and capable of working with multiple systems.

  • Support delivery of healthcare by performing activities under the direction of the Cadence Nurse Practitioner.
  • Provide one-on-one coaching for patients managing chronic conditions.
  • Conduct comprehensive assessments of patients' health status and readiness to change.
  • Help patients execute personalized care plans focusing on behavior modification and self-management strategies.
  • Monitor patients' progress and health outcomes through regular check-ins.
  • Educate patients on disease management and prevention strategies.

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
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