Cadence Health

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 80000 - 85000 USD per year

πŸ” Healthcare

  • 4+ years of experience treating patients with CHF, hypertension, and diabetes in various medical settings.
  • Compact multi-state RN licensure.
  • Experience in a CHF bridge clinic environment.
  • Background in technology startups.
  • Knowledge of remote patient monitoring technology.
  • Passion for patient experience and improving healthcare through digital innovation.
  • Ability to independently monitor and assess patient clinical status.

  • Monitor patient vitals, symptoms, and labs to identify patients needing clinical interventions.
  • Follow up with patients with abnormal readings for additional clinical information.
  • Respond to inbound patient questions and escalations via phone and text.
  • Lead virtual follow-ups to aid program enrollment, treatment adjustments, medication adherence, and lifestyle goals.
  • Support clinical documentation and create care summaries for physicians.
  • Ensure exceptional healthcare interactions that prioritize patient well-being and align with health system goals.
  • Contribute to internal growth for scaling care for chronic conditions.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-15
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 80000 - 85000 USD per year

πŸ” Healthcare

  • RN compact multi-state license and willingness to expand state licensure as new markets are added.
  • 3+ years of experience in treating chronic conditions like CHF, Hypertension, and/or Diabetes.
  • Passion for improving the patient/customer experience through digital innovation.
  • Ability to operate independently in a less structured environment.

  • Respond to inbound patient clinical questions and escalations by phone and/or text message after hours.
  • Follow standardized triage protocols and escalate appropriately, including directing non-urgent needs and emergencies.
  • Support clinical documentation for patient care teams, including logging tasks in ZenDesk.
  • Follow up with patients for abnormal readings and monitor their clinical status.
  • Perform additional administrative support including patient rescheduling and follow-ups on vitals.

Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation

Posted 2024-11-07
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 24 - 28 USD per hour

πŸ” Healthcare

  • Multi-state LPN Compact State Licensure is required.
  • 5+ years of clinical experience in chronic care management required.
  • Previous experience leading or building a CCM program.
  • EMR experience, preferably in Athena and EPIC.
  • Strong communication and collaboration skills.

  • Support the Chronic Care Management Program to better manage patients’ conditions.
  • Partner with Operations and Clinical Leadership team to integrate the program into the current RPM program.
  • Provide care, education, and support for CCM patients.

LeadershipCommunication SkillsAnalytical SkillsCollaborationProblem Solving

Posted 2024-10-23
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 80000 - 90000 USD per year

πŸ” Healthcare

  • Multi-state RN Compact State Licensure is required.
  • An Associate Degree in Nursing Science is mandatory.
  • Minimum of 5 years of clinical experience in a chronic care management program is necessary.
  • Previous experience in leading or building a CCM program is required.
  • Must be skilled in nursing processes with excellent clinical acumen.
  • Strong written, verbal, and interpersonal communication skills are essential.
  • Experience with EMR systems, preferably Athena and EPIC, is needed.
  • Ability to work effectively with minimum supervision and strong collaboration skills with cross-functional partners.
  • Technical fluency with platforms including Notion, Athena, EPIC, Zendesk, and G Suite is required.

  • Support patients in the Chronic Care Management Program by delivering care, education, and support.
  • Collaborate with operations and clinical leadership to build and integrate the program into the current RPM program.
  • Perform activities and procedures as prescribed and under the direction of Nurse Practitioners.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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πŸ“ CA, MI, IL, AK

🧭 Part-Time

πŸ’Έ 35 - 40 USD per hour

πŸ” Healthcare

  • RN compact multi-state license and at least 1 additional state license in CA, MI, IL, or AK, with a willingness to expand licensure.
  • Minimum of 3 years of experience treating patients with chronic conditions, such as CHF, Hypertension, or Diabetes.
  • Demonstrated passion for the patient experience and improving healthcare with digital innovation.
  • Ability to work independently in less structured environments.

  • Monitor and triage patients based on incoming vitals and alerts.
  • Support management of treatment plans in collaboration with NPs and Physicians.
  • Respond to after-hour patient inquiries via phone or text.
  • Follow triage protocols for escalations and document clinical interactions.
  • Follow up with patients with abnormal readings and monitor clinical statuses.
  • Provide additional administrative support and document in the Cadence platform.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 20 - 22 USD per hour

πŸ” Healthcare technology

  • Multi-channel help desk experience (voice, email, SMS) with direct consumer interaction; Zendesk experience is a plus.
  • Home office setup with consistently stable wifi and strong upload/download speeds.
  • Experience in customer-facing healthcare roles, helping patients navigate the healthcare system.
  • Experience in remote patient monitoring support is a plus.
  • Previous metrics-driven work experience.
  • Active Medical Assistant Certification is a plus.
  • Experience working with Medicare patients.
  • Strong problem-solving and troubleshooting abilities.
  • Previous remote work experience.
  • Ability to represent Cadence positively and contribute to a supportive culture.
  • Willingness to receive and provide constructive feedback.
  • Ability to identify trends proactively with suggestions or solutions.
  • Eagerness to continue learning and personal growth.

  • Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing timely solutions.
  • Educate customers on the features, functionalities, and benefits of Cadence technology products and services to maximize medical device usage.
  • Conduct follow-up communication with customers to ensure issue resolution, gather feedback, and provide additional assistance as necessary.
  • Escalate patient concerns to appropriate care delivery teams for addressing complex issues promptly.

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer service

Posted 2024-10-21
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πŸ“ IN, IL, TX, NM

🧭 Part-Time

πŸ’Έ 60 - 80 USD per hour

πŸ” Healthcare

  • 5+ years experience in treating chronic diseases (T2D, Hypertension, CHF).
  • Active multi-state compact RN license and active NP license in either IN, IL, TX, or NM.
  • ANCC or AANP certification required.
  • Master’s Degree as a Nurse Practitioner with a willingness to expand state licensure.
  • Experience in managing CHF with guideline-directed medical therapy.
  • Stable home office setup with reliable wifi for remote work.

  • Oversee the monitoring of patient vitals, symptoms, and labs in collaboration with RNs and MDs.
  • Manage treatment plans and medications with emphasis on guideline-directed medical therapy.
  • Respond to patient escalations identified via remote patient monitoring.
  • Lead regular virtual check-ins with patients to review labs and optimize treatment adherence.
  • Ensure exceptional healthcare interactions prioritizing patient well-being.
  • Support internal growth efforts and shape team culture.
  • Participate in quarterly compliance audits and meetings.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 24 - 26 USD per hour

πŸ” Healthcare

  • Bilingual in English and Spanish.
  • Active multi-state compact Practical Nurse License.
  • Active California state LPN/LVN license.
  • 5+ years of clinical experience as a Licensed Practical Nurse.
  • Excellent clinical acumen and patient support.
  • Exceptional communication skills.
  • Experience with EMR and tech fluency.
  • Organizational skills and ability to work effectively with minimal supervision.

  • Work with patients to understand their clinical needs.
  • Support the delivery of healthcare by performing a variety of activities and procedures prescribed by the Cadence Nurse Practitioner.
  • Conduct patient assessments and provide patient education.
  • Utilize technology to manage and support patients remotely.

Project ManagementData AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-10-21
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 20 - 22 USD per hour

πŸ” Healthcare

  • Active Certification as a Medical Assistant from an accredited association.
  • 5+ years of experience as a Medical Assistant.
  • Stable wifi with strong upload and download speeds for remote work.
  • Highly skilled in behavioral-based coaching.
  • Excellent clinical acumen and competency in patient assessment.
  • Strong written, verbal, and interpersonal communication skills.
  • Tech-savvy and capable of working with multiple systems.

  • Support delivery of healthcare by performing activities under the direction of the Cadence Nurse Practitioner.
  • Provide one-on-one coaching for patients managing chronic conditions.
  • Conduct comprehensive assessments of patients' health status and readiness to change.
  • Help patients execute personalized care plans focusing on behavior modification and self-management strategies.
  • Monitor patients' progress and health outcomes through regular check-ins.
  • Educate patients on disease management and prevention strategies.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-21
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