Monzo

Monzo is a digital bank that provides a user-friendly mobile app, innovative features, and a transparent approach to banking.

1001-5000 employees
Founded 2015
Financial Services
Private Company

Open Positions34

This role can be based remotely anywhere in the UKOr our London or Cardiff office.ContractDigital bankingPosted
  • Compile data-driven reports with insights and actions for senior stakeholders, including weekly reports, MBRs, Ops Monitoring, and Domain WBRs.
  • Create fully functional Looker dashboards and standalone management information for operations teams.
  • Analyze complex data across Looker, Anaplan, Airtable, and Google Sheets, and write efficient SQL.
  • Automate processes where possible to improve efficiency.
  • Create dynamic burndown plans to forecast return-to-service dates and resolution timelines.
  • Manage cross-domain incidents and take part in the Monday-to-Friday incident on-call rota.
  • Conduct service deep dives to identify supply-and-demand gaps, manage task views and routing, and direct work appropriately.
  • Work with global operations functions to meet performance expectations and assess the service impact of proposed changes.
SQLGoogle SheetsLooker
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About Monzo

Monzo is a pioneering digital bank committed to making money work for everyone. They are waving goodbye to the complex ways of traditional banking. Starting as a prepaid card, Monzo has grown into a full-service bank. They now serve over 15 million personal and business customers. Their app provides real-time spending updates, categorized transactions, and budgeting tools. Monzo also offers innovative features like "Pots" for savings goals and premium subscription services.

How We Work

Monzo fosters a culture of transparency, empathy, and inclusivity. They prioritize solving problems, not just selling financial products. "Monzonauts" are empowered to manage their work in ways that fit their lives. The company believes in creating an equitable, high-performing workplace. This ensures everyone has the support needed to thrive and grow. They actively promote diversity and inclusion, reflected in their leadership and product design.

Engineering at Monzo

Monzo's engineering teams build a cutting-edge banking platform. They use Go for application code and Cassandra for persistent data storage. Kafka handles asynchronous messaging, while Kubernetes and Docker schedule services. AWS and GCP form the backbone of their infrastructure. Engineers solve complex problems, from fighting financial crime to building smarter financial tools. They operate with a "be hard on problems, not people" philosophy. Their engineering principles emphasize small, frequent changes and clear documentation.

Why Join Us

  • Shape the future of banking for over 15 million customers.
  • Work in an environment that prioritizes empathy, transparency, and inclusion.
  • Grow your skills with a £1,000 annual learning budget.
  • Experience flexible working hours and a remote-friendly setup.
  • Contribute to an engineering culture that values continuous improvement and collaboration.

Benefits & Perks

  • £1,000 annual learning budget for books, courses, and conferences.
  • Flexible working hours to suit your schedule.
  • Paid sick leave for physical and mental health.
  • Private healthcare cover (Vitality or BUPA) and discounted Headspace subscription.
  • Generous parental leave: up to 52 weeks primary caregiver leave (13 weeks at 100% pay, 13 weeks at 50% pay, 13 weeks at Statutory Maternity Pay) and 13 weeks secondary caregiver leave at 100% pay.
  • 24 days of vacation a year, plus bank holidays, with an option for 34 days.
  • 8 weeks of paid sabbatical leave after every 5 years of service.
  • Employer pension contribution of 4%.
  • Extra support for work-from-home setup for remote employees.

Tech Stack

mobilemappingpaymentwidgets

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