Circle.so

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🔥 Project Coordinator

Posted 2 days ago

📍 Worldwide

🧭 Full-Time

💸 75000.0 - 90000.0 USD per year

🔍 SaaS

🔧 Requirements

2+ years of experience working as a project coordinator, project manager, implementation partner, or any role that has managed processes end-to-end with customers.
You have worked in a similar role at a SaaS company, ideally that serves SMB businesses with a high-volume of customers.
You are proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5.

💡 Responsibilities

Be the main point of contact for anything related to a customer’s Circle Plus app launch.
Proactively handling schedule and scope changes, identifying risks, and managing escalations throughout the app submission process.
Partnering closely with other internal stakeholders to share feedback and experiences that help us improve our customers experience on Circle.

Posted 2 days ago

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🔥 Performance Marketing Associate

Posted 2 days ago

📍 Worldwide

💸 70000.0 - 80000.0 USD per year

🔧 Requirements

1–3 years of experience managing and optimizing paid campaigns on Google Ads and Meta Ads.
Background in SaaS or other digital subscription-based models.
Attention to detail
Strong analytical skills
Critical thinker
Excellent communicator
Performance marketing enthusiasm
Adaptability

💡 Responsibilities

Launch, manage, and optimize paid media campaigns across Google Ads, Meta Ads, LinkedIn, Reddit, and other digital channels.
Run structured experiments across ad copy, creative, and landing pages to improve conversion rates and uncover what resonates with target audiences.
Implement and manage tracking via GTM and GA, ensuring accurate attribution and alignment with HubSpot and lifecycle goals in partnership with RevOps.
Analyze and report on campaign performance regularly, identifying insights and opportunities for continuous improvement.
Collaborate with the creative and content teams to help develop high-performing ad creative, landing pages, and testing strategies.
Stay up to date with platform changes, trends, and best practices across PPC advertising and bring new opportunities to the table.

Data AnalysisGoogle AnalyticsCommunication SkillsAnalytical SkillsSEORESTful APIsAttention to detailReportingMarketingDigital MarketingA/B testing

Posted 2 days ago

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🔥 Customer Success Manager, Circle Plus

Posted 6 days ago

📍 Worldwide

🧭 Full-Time

💸 110000.0 - 120000.0 USD per year

🔍 SaaS customer success

🔧 Requirements

4+ years working directly with creators or a company in a community management role, or you have 4+ years of experience in SaaS customer success working with SMB customers to drive product adoptions, expansion, and retention
Experience serving customers and navigating the complexity of tight timelines, complex processes and managing relationships with multiple stakeholders both internally and externally
Proficient in English (spoken, written, and reading) at a CEFR Level C2 / ILR Level 5

💡 Responsibilities

Onboarding 6-10 new customers per month, which typically entails delivering strategy and implementation guidance over a series of 6 or so meetings in their first 90 days as a customer.
Developing strong relationships with both new and existing customers to understand their goals, and consult on the best ways to achieve them using Circle to drive product adoption, revenue growth and retention across your book of customers
Analyzing customer usage across your book of business to identify risks and opportunities, create accurate forecasts, then take ownership of designing and executing engagement campaigns to action in support of them
Communicating thoughtfully with your clients and internal stakeholders to ensure prompt answers that can be understood by both technical and non-technical recipients
Maintaining a deep understanding of the Circle platform, our branded app capabilities, and online community building strategies to make recommendations on how customers can accelerate their desired outcomes
Partnering closely with other internal stakeholders to share customer stories & experiences that help build deeper understanding of customers goals, use cases and outcomes
Acting as an internal advocate for customers by consistently contributing feedback to product & engineering on areas for improvement to enhance the customers experience
Contributing to the ongoing improvement of our customer success processes and methodologies
Working with customers through their renewal and re-consideration windows to help them understand how Circle can support their business strategy and future planning

Project ManagementData AnalysisCommunication SkillsProblem SolvingCustomer serviceRESTful APIsAccount ManagementTrainingActive listeningClient relationship managementCross-functional collaborationRelationship managementSales experienceData visualizationStakeholder managementStrategic thinkingCRMCustomer supportCustomer SuccessEnglish communicationSaaS

Posted 6 days ago

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🔥 Senior Full-stack Engineer, Applied AI

Posted 14 days ago

📍 Worldwide

🧭 Full-Time

💸 130000.0 - 140000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years experience working as a full-stack engineer on complex web applications.
Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS.
Strong proficiency in at least one programming language commonly used for AI development ( Python, JavaScript, TypeScript ).
You have deployed at least one AI Agent to production, with a deep understanding of the entire development lifecycle — from initial concept to final deployment with customer feedback loops.
Hands-on experience with AI frameworks and tools, such as OpenAI, Anthropic, Hugging Face, LangChain, and vector databases.
Strong understanding of NLP, ML, and LLM fundamentals - including modern LLM technologies, RAG, and prompt engineering techniques.

💡 Responsibilities

Ship full-stack AI projects end to end - exciting projects such as AI Agents, Retrieval-Augmented Generation (RAG), Structured Extraction, internal tooling for customer-facing teams, and build infrastructure for LLM inference.
Help guide the end-to-end architecture and technical strategy for AI solutions.
Improve processes, tools, and systems to scale AI solutions across Circle.
Optimize AI infrastructure for performance, reliability, and cost-efficiency.
Help us stay up-to-date with the cutting-edge AI research, techniques, and tools.

AWSBackend DevelopmentDockerPostgreSQLPythonFrontend DevelopmentFull Stack DevelopmentJavascriptMachine LearningMySQLReact.jsRuby on RailsTypeScriptCI/CDRESTful APIs

Posted 14 days ago

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🔥 Senior Marketing Operations Manager

Posted 14 days ago

📍 Worldwide

🧭 Full-Time

💸 150000.0 - 160000.0 USD per year

🔧 Requirements

Deep understanding of performance marketing, including paid advertising, conversion testing, and marketing data tagging and integration including UTMs, conversion pixels, passing deals and other user_id type data to integrate various sources of marketing data, etc
Experience with HubSpot, Chili Piper (or another lead routing software), Clay (or another data enrichment tool), and Google Analytics
You have run software evaluations, and implemented integrated solutions across marketing teams
Firm understanding of the entire customer journey, and the impact of marketing systems and tools at each stage
Ability to interpret process gaps, and propose solutions to their underlying causes
Experience with a large tech stack, and technical ability to optimize systems integrations
A holistic thinker, able to manage multiple objectives/assignments while supporting initiatives across several cross-functional teams
Able to quickly grasp new concepts, and work in a high-performing, fast-paced environment
User-centric, empathetic approach to introducing business change
Detail-oriented, taking into consideration each moving part of the system before taking action or recommending a solution
Excellent verbal and written communication skills
Self-starter; highly analytical; capable of delivering on goals with minimal supervision

💡 Responsibilities

Develop and execute marketing operations strategies to drive lead generation, nurture campaigns, and maximize marketing ROI
Manage and optimize our marketing technology stack, including HubSpot (for marketing automation and CRM), Chili Piper (for lead routing), Clay (for data enrichment), and Google Analytics (for web analytics)
Implement and manage UTM tracking and conversion data integration to accurately measure campaign performance and tie traffic and ad clicks to actual revenue
Support performance marketing initiatives including paid advertising campaigns, conversion testing, and optimization from an infrastructure and implementation standpoint
Utilize analytics and reporting tools, including Google Analytics, to track key marketing performance metrics, identify trends, and develop better marketing ops strategies with key stakeholders
Conduct regular analysis of the marketing operations function, and its priorities, to identify areas for improvement and inform the roadmap
Collaborate with cross-functional teams, including sales, finance, and customer success, to align strategies and streamline processes
Create, maintain, and analyze customer segments within HubSpot to improve targeting and personalization
Ensure our marketing tech stack is fully optimized, and provide support to all teams utilizing our marketing tools
Maintain documentation of our evolving marketing processes and customer engagement motions
Take ownership of change management planning, and implementing new/existing marketing processes across teams
Partner closely with team members on the front lines to ensure our systems, data, and processes are increasing their effectiveness and efficiency

Google AnalyticsData visualizationMarketingLead GenerationCRMData analyticsChange ManagementA/B testing

Posted 14 days ago

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🔥 Senior Social Media Marketer

Posted 20 days ago

📍 Worldwide

🧭 Full-Time

💸 100000.0 - 120000.0 USD per year

🔧 Requirements

A body of work that shows off your content chops—including on-camera samples
2+ years of experience working in-house, ideally within a content, marketing, or brand team
A strong growth and experimental mindset, with past social examples to back it up
A focus on storytelling through content that builds communities and brand love
Well versed in the tools required to create compelling social content (emphasis on video)—we’re flexible on which tools you use, but you should know your way around Figma, Premiere Pro, Descript, etc
A deep understanding of internet culture (think memes, trends, and cultural moments), and a passion for all things social media and pop culture
Must be a strong internal communicator who can pitch crazy ideas all the way up to senior leadership (and get buy-in!)
Project management skills are a must: you’re covering a lot of ground across a variety of platforms, so you’ll need to be very organized and efficient

💡 Responsibilities

Writing, directing, starring in and editing content for our brand profiles on Instagram, LinkedIn, TikTok, X, and YouTube
Monitoring and engaging in social media conversations on our channels
Staying on top of cultural and social trends in order to (quickly) jump on creative opportunities, while ensuring they fit the Circle brand
Managing the social media calendar to align with our broader content and product marketing plans
Pitching and helping create content for our paid social team to promote
Growing our social media following and building and nurturing an engaged audience
Measuring and reporting on the performance of our channels to track audience growth and engagement, and suggesting improvements to our organic social strategy

Project ManagementGraphic DesignContent creationContent managementCommunication SkillsSEOMarketingEditingDigital Marketing

Posted 20 days ago

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🔥 Senior Legal Counsel

Posted 29 days ago

📍 Worldwide

💸 170000.0 - 200000.0 USD per year

🔍 SaaS

🔧 Requirements

At least 4-6 years of relevant legal experience, including time spent in-house at startup or growth-stage company, ideally in the tech/SaaS space.
Strong work ethic and team-player mindset, with a willingness to do the job that needs to be done at any given time and adapt as business priorities change and new challenges emerge.
Proven ability to thrive in a fast-paced environment with a high level of autonomy and accountability.
Exceptional communication skills (both written and oral) and the ability to explain complex ideas in a succinct and digestible manner.
JD from an accredited law school and admission to the bar in the relevant jurisdiction.

💡 Responsibilities

Own and manage the full contract lifecycle — draft, review, and maintain foundational commercial documents for our products and services, such as terms of use, product and support policies, and customer contracts and disclosures.
Act as a key point of contact to the Sales, Customer Success, and Customer Support teams for questions arising during the RFP stage, contract negotiation and renewals, customer onboarding, or other changes in the product releases and GTM function that may have implications for the way we interact with our customers.
Help evaluate and implement a contract lifecycle management tool (e.g. Ironclad) to streamline legal operations.
Build scalable and effective legal processes and resources, including delivering training, developing guides/playbooks, and creating new templates.
Help Circle take on new challenges and business initiatives in a thoughtful, compliant, and efficient way.
Support Circle’s privacy program compliance, including maintaining GDPR compliance, and improve the effectiveness of critical privacy compliance processes.
Stay up to date on relevant regulations, standards, and best practices, and help adapt Circle’s governance, risk, and compliance (GRC) program accordingly.

ComplianceSaaS

Posted 29 days ago

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🔥 Lead Engineer, Applied AI

Posted about 2 months ago

📍 Worldwide

🧭 Full-Time

💸 160000.0 - 180000.0 USD per year

🔍 Software Development

🔧 Requirements

5+ years experience working as a full-stack engineer on complex web applications
Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS
Strong proficiency in at least one programming language commonly used for AI development (Python, JavaScript, TypeScript)
You have deployed at least one AI Agent to production, with a deep understanding of the entire development lifecycle — from initial concept to final deployment with customer feedback loops
You have experience leading a team of engineers, especially in growth-focused environments
Hands-on experience with AI frameworks and tools, such as OpenAI, Anthropic, Hugging Face, LangChain, and vector databases
Strong understanding of NLP, ML, and LLM fundamentals - including modern LLM technologies, RAG, and prompt engineering techniques

💡 Responsibilities

Ship full-stack AI projects end to end
Own the end-to-end architecture and technical strategy for AI solutions
Hire, onboard, and lead a small team of senior engineers, supporting their growth and ensuring high-impact execution
Improve processes, tools, and systems to scale AI solutions across Circle
Optimize AI infrastructure for performance, reliability, and cost-efficiency
Help us stay up-to-date with the cutting-edge AI research, techniques, and tools

LeadershipPostgreSQLPythonArtificial IntelligenceFull Stack DevelopmentJavascriptMachine LearningMySQLPeople ManagementReact.jsRuby on RailsTypeScriptRESTful APIsSoftware Engineering

Posted about 2 months ago

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🔥 Senior Full-stack Engineer (Special Projects)

Posted about 2 months ago

📍 Worldwide

🧭 Full-Time

💸 130000.0 - 140000.0 USD per year

🔍 Software Development

🔧 Requirements

8+ years experience working as a full-stack engineer on complex web applications with significant scale (100k+ rpm, 100GB+ databases).
Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS/SCCS, TailwindCSS.
Familiarity with both frontend and backend is necessary, but a high degree of proficiency in both is not a requirement.
A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team.
Great communication skills both in writing and verbal/oral (English).
You should be able to lead a complex project end to end with judgment and an attention to detail when it comes to architectural, product, design, and process decisions.
Experience working on a fully distributed remote team.
Comfortable in a fast-paced environment with a certain level of ambiguity, especially when learning and picking up new technologies when projects require it.

💡 Responsibilities

Work autonomously on a product built in Ruby on Rails backend and React front-end.
Build critical features and improvements for our web app, with a product-first mindset.
Work closely with Circle's leaders throughout the feature design process.
Work closely with our designers to create a world-class user experience.
Improve the quality of our codebase and identify architectural deficiencies.
Learn, implement, and maintain new integrations with services like OpenAI, Zendesk, Hubspot, Notion, and Slack to improve the daily operations of our customer-facing teams.
Foster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experience.

Backend DevelopmentPostgreSQLSoftware DevelopmentFrontend DevelopmentFull Stack DevelopmentCSSMySQLReact.jsRuby on RailsTypeScriptCommunication SkillsRESTful APIs

Posted about 2 months ago

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🔥 Senior Full-stack Engineer (Email Hub)

Posted 3 months ago

📍 Worldwide

🧭 Full-Time

💸 130000.0 - 140000.0 USD per year

🔍 Software Development

🔧 Requirements

Strong proficiency in Ruby on Rails, MySQL/Postgresql, ReactJS, TypeScript, CSS/SCCS, TailwindCSS.
Familiarity with both frontend and backend is necessary, but a high degree of proficiency in both is not a requirement.
A desire to work in an environment which values speed of iteration and individual autonomy, while also embracing personal accountability and the ability to collaborate effectively as part of a dynamic team.
Motivation to understand the business, our users, their requirements, and to deliver results.
Comfortable in a fast-paced environment with a certain level of ambiguity.
Great communication skills both in writing and verbal/oral (English).
Adaptable with the ability to change direction quickly if necessary.
Familiar with agile software development principles.
Should be able to lead a complex project end to end with judgment and an attention to detail when it comes to architectural, product, design, and process decisions, your judgment should inspire a high level of trust within the team.
Experience working on a fully distributed remote team.

💡 Responsibilities

Work autonomously on a product built in Ruby on Rails backend and React front-end.
Build critical features and improvements for our web app, with a product-first mindset.
Work closely with Circle's leaders throughout the feature design process.
Work closely with our designers to create a world-class user experience.
Foster a bias for action, prioritizing speed of iteration without compromising on the quality of code or user experience.

PostgreSQLCSSMySQLRuby on RailsTypeScript

Posted 3 months ago

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