Own the incentive system that moves therapist availability toward where clients actually need it, designed to be targeted, measurable, and reversible.
Own the structure and clarity of the compensation model, including what a therapist can predict about their earnings and what the model rewards.
Define what “well supplied” means for the network and build the tools and features to close gaps.
Build a compelling and sustainable earnings proposition for therapists, using controlled rollouts and rigorous measurement.
Incentivize specific behaviors including therapist availability, match acceptance, and continuity of care.
Analyze and quantify the impact of changes to plan next steps based on data.
Partner closely with matching, eligibility, member experience, therapist experience, and provider acquisition teams.
Collaborate with finance, clinical, legal, marketing, data science, and operations to launch and measure changes.
Data AnalysisProduct ManagementCross-functional Team Leadership
Showing 1 of 18 positions
About BetterHelp
BetterHelp is the world's largest online therapy service. We pioneer mental health accessibility, connecting millions with licensed therapists globally since 2013. Our platform offers diverse communication methods, from messaging to live video, making mental health support convenient and affordable for everyone.
How We Work
BetterHelp is a remote-first company, operating on Pacific Standard Time, but we welcome candidates from any time zone. We gather in person up to three times annually in San Jose, CA, and for one company-wide offsite to foster strong relationships and collaboration. We are committed to employee well-being and professional growth. We avoid office politics, ego, and bad attitudes, ensuring a positive work environment. You will find a supportive community and the chance to make an immediate impact.
Engineering at BetterHelp
Our engineering team builds and maintains the secure, scalable platform connecting millions to therapists. We use a diverse tech stack including PHP/Laravel, React, and AWS, focusing on continuous deployment. Engineers tackle challenges in developing new products, integrating APIs, optimizing code, and designing robust database schemas. We are always innovating, experimenting with established and new technologies. You will develop end-to-end, owning features from inception to production and beyond. We prioritize secure coding practices and provide tools to support this.
Why Join Us
Drive impactful work at the world's largest online therapy service, serving over 5 million people.
Contribute to a mission-driven company making mental healthcare more accessible globally.
Work in a remote-first environment with a strong emphasis on work-life balance and professional growth.
Collaborate with a diverse team of clinicians, engineers, and marketers in a supportive culture.
Shape your own career path and make an immediate impact on product and business strategy.
Benefits & Perks
Remote work with company-sponsored in-person bonding experiences.
Competitive compensation and a performance bonus.
Holistic perks program, including free therapy and employee wellness initiatives.
Excellent health, dental, and vision coverage.
401k benefits with employer matching contributions.
Provision of any hardware or software to ensure productivity and happiness.