BetterHelp

👥 101-250InternetMental HealthTherapeuticsWellnessHealth CareHealth Diagnostics💼 Private Company
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BetterHelp is an online platform that connects individuals seeking mental health support with licensed therapists, providing accessible and convenient therapy options through various communication methods.

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📍 United States

🧭 Full-Time

💸 165000.0 - 190000.0 USD per year

🔍 Mental health care

  • 5+ years of experience in technical project management, program management, or a related role.
  • Strong understanding of software development lifecycles, system architecture, and modern technical frameworks.
  • Proficiency in project management methodologies, such as Agile, Scrum, Lean, or Kanban.
  • Demonstrated ability to define project scope, manage resources, and deliver high-quality results on time and within budget.
  • Exceptional organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proven problem-solving skills and the ability to proactively identify risks.
  • Experience with project management tools such as JIRA, Datadog, and collaboration platforms like Slack and Confluence.
  • Project management certifications (e.g., PMP, PRINCE2, Certified Scrum Master) are a plus.
  • Strong analytical mindset with a results-driven approach.

  • Manage the planning, execution, and delivery of high-priority projects to ensure timely completion.
  • Optimize processes alongside product, engineering, and design teams, running sprint retrospectives for feedback.
  • Define project scope, timeline, and success criteria with Product Managers and Engineers.
  • Support teams in technical challenges with a strong technical aptitude.
  • Facilitate change management for team norms and culture.
  • Identify critical path dependencies and create detailed work plans.
  • Proactively identify risks and develop mitigation strategies.
  • Coordinate cross-functional teams to ensure alignment and resolve issues quickly.
  • Optimize resource utilization with team leaders.
  • Establish metrics to measure project success and areas for improvement.
  • Drive process improvements and implement efficient workflows.
  • Ensure all critical project deliverables are completed and signed off.

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Posted 1 day ago
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📍 Germany

🧭 Contract

🔍 Mental Health Care

  • Graduate degree (Masters or Doctorate) in counseling, psychology, or social work.
  • 7+ years independently providing direct clinical care to individuals.
  • Active and in good standing with respective clinical regulatory body.
  • Fluent in English and at least one of the following: French, German, Dutch, or Spanish.
  • Telehealth experience is required.
  • Strong organizational, problem-solving, decision-making, and critical thinking skills.
  • Tech-savvy with the ability to manage complex computer systems.
  • Excellent attention to detail.
  • Must pass a background check and have a reliable internet connection.

  • Provide daily support via email, phone, and chat to the therapist network to ensure high-quality care.
  • Act as a point of escalation for complex customer and therapist questions.
  • Audit qualitative, quantitative, and episodic data and give actionable clinical feedback.
  • Monitor the clinical capabilities of therapists applying to join BetterHelp.
  • Conduct outreach to maintain productive communication with therapists.
  • Maintain a small client caseload on the platform.
  • Participate in public speaking and represent BetterHelp to external stakeholders.
  • Stay informed about regulatory changes and communicate them to the organization.

Business DevelopmentStrategyCommunication SkillsCollaboration

Posted 3 months ago
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📍 Australia

🧭 Contract

💸 26000 - 113000 AUD per year

🔍 Mental Health Therapy

  • Minimum 3 years of experience in counseling or therapy.
  • Membership with an Australian counseling association such as PACFA or AHPRA.
  • Have a private and professional setting to conduct sessions.
  • Excellent written communication skills.
  • Professional liability insurance is mandatory.
  • A reliable internet connection is essential.

  • Focus on providing clinical expertise as part of BetterHelp's network.
  • Utilize a technology platform that offers tools beyond just video conferencing.
  • Work with specific populations or concerns.
  • Maintain privacy and confidentiality with secure communication methods.

Communication SkillsAnalytical SkillsCollaboration

Posted 3 months ago
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