BetterHelp

👥 101-250 Internet Mental Health Therapeutics Wellness Health Care Health Diagnostics💼 Private Company

BetterHelp is an online platform that connects individuals seeking mental health support with licensed therapists, providing accessible and convenient therapy options through various communication methods.

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Jobs at this company:

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🔥 Senior SDET

Posted 6 days ago

🧭 Full-Time

💸 140000.0 - 170000.0 USD per year

🔍 Mental Health

🔧 Requirements

6+ years experience as SDET
Experience with developing UI and/or API automation frameworks from scratch
Experience with at least one or more automation tools such as Playwright/Typescript or Cypress
Proficient in scripting languages (Typescript and Python) and have in depth object oriented understanding
Experience with Jira, GitHub and CI/CD
Comfortable with SQL and relational databases
Ability and willingness to quickly learn new technology stacks outside of your comfort zone
Demonstrated ability to work independently and take ownership of small projects from start to finish.
Bachelor’s degree in computer science, mathematics or equivalent combination of education and work experience
Experience working in an agile development environment
Excellent written and verbal communication skills
Strong analytical and problem solving skills
Passionate about quality and continuous improvement

💡 Responsibilities

Write reliable automated tests that can be incorporated into CI/CD
Train software quality assurance engineers in the use of the framework
Advocate for testability during the technical design process, enabling you to develop stable and reliable automation
Recommend test tools, techniques and methodologies needed to enhance our productivity and quality

Posted 6 days ago

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🔥 Senior Full Stack Software Engineer, Client

Posted 12 days ago

📍 United States

🧭 Full-Time

💸 130000.0 - 185000.0 USD per year

🔍 Software Development

🔧 Requirements

Deep understanding of web development concepts and principles.
Example of full-stack projects.
At least one major demonstrable project with front-end code, back-end code and database.
Ability to design, develop and launch a web application from start to finish.
Ability to learn quickly and pick up new skills independently.
Get-things-done attitude with eagerness to build something great.
5+ years of experience in web development (any stack), solving challenging problems and implementing new features from scratch.
3+ years of experience in SQL. Designing relational DB schemas, complex queries, etc.
Familiar with web & SQL security best practices.
Comfortable working outside the context of a framework. Frameworks can help you get some things done more quickly, but we find it helpful if candidates are comfortable working outside of a framework so they have a good understanding of what is going on behind the scenes first.
Experience using git in a team environment.
Ability to work in the US, to travel to our Mountain View, California offices up to three times per year and to an additional company offsite.

💡 Responsibilities

Develop end to end.
Develop best practices and write clean, secure, readable, scalable code. OOP where appropriate.
Collaborate with other team members, including engineers and cross-functional colleagues.
Integrate and build for external and internal API's.
Develop new products in PHP and alter existing PHP code to accommodate scale and integration with new technologies and APIs.
Write and optimize SQL queries and design schemas.
Create and code complex backend algorithms.
Profile and optimize new and legacy code.
Use CSS and Javascript to complete functionality of new products.
You will be leveraging Bootstrap 3, jQuery HTML5, CSS3 and other open source technologies.
You will always be thinking cross-device and cross-platform, mobile, tablet and desktop.
You will ship often and fast. We keep an agile environment with continuous deployment.
You will care and be involved in our product, mission, and success - way beyond checking off development tasks.
You will enjoy great teamwork and lots of fun.

Backend DevelopmentPHPSQLAgileFrontend DevelopmentFull Stack DevelopmentGitHTMLCSSJavascriptjQueryMySQLNginxAlgorithmsRedisReactCI/CDRESTful APIsMentoringLinux

Posted 12 days ago

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🔥 GM, BetterSleep

Posted 12 days ago

🧭 Full-Time

💸 325000.0 - 400000.0 USD per year

🔍 D2C businesses

🔧 Requirements

15+ years of experience in a leadership role, with a proven track record of scaling D2C businesses.
Deep experience with customer acquisition, paid acquisition channels, and data-driven growth strategies.
Demonstrated ability to drive revenue, growth, and operational excellence.
Exceptional leadership skills with the ability to inspire, mentor, and lead cross-functional teams.
Strong analytical and strategic thinking skills, with a growth hacker mentality.
High emotional intelligence (EQ) and ability to foster a positive company culture.
Experience working in a fast-paced, high-growth environment.
Passion for health and wellness, particularly in the sleep and well-being space, is a plus.

💡 Responsibilities

Own and drive the strategic vision and overall business performance of BetterSleep, including full P&L responsibility.
Develop and execute a comprehensive growth strategy, leveraging data-driven insights to optimize customer acquisition and retention.
Oversee product development, ensuring that BetterSleep continues to innovate and meet the evolving needs of users.
Lead and mentor cross-functional teams across Product, Engineering, Marketing, Revenue, and Operations, fostering a culture of high performance and collaboration.
Build and optimize paid acquisition channels to efficiently scale user growth.
Establish key performance indicators (KPIs) and use analytics to measure, evaluate, and drive business decisions.
Identify and execute new market opportunities and expansion strategies.
Develop and nurture a high-performing leadership team, providing guidance and ensuring alignment with business goals.
Stay ahead of industry trends and competitive landscape to position BetterSleep as the market leader.

Posted 12 days ago

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🔥 Director/Senior Director, Product Management

Posted 12 days ago

📍 United States

🧭 Full-Time

💸 235000.0 - 275000.0 USD per year

🔍 Health & Wellness, D2C Marketplace

🔧 Requirements

12+ years in product management, 4+ years in leadership, and D2C experience with a level of complexity often found in multi-sided marketplaces
Expert knowledge of SDLC best practices and experience with Agile/Scrum methodologies and product development tools
Deep understanding of experimentation methodologies (A/B testing, multivariate testing) and able to translate data-driven insights in actionable plans to improve product performance

💡 Responsibilities

Lead the strategy and roadmap for your area of responsibility working closely with your cross-functional stakeholders that aligns with the CPOs strategic roadmap.
Manage a team of talented product managers and lead the recruiting efforts to add more top talent to your team.
Drive product governance and evangelize best practices related to our SDLC to ensure consistent, high-quality delivery that helps create efficiencies and good velocity

LeadershipAgileData AnalysisMachine LearningPeople ManagementProduct ManagementSCRUMCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsBehavioral scienceStakeholder managementAnalytical thinkingA/B testing

Posted 12 days ago

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🔥 International Growth Director

Posted 21 days ago

📍 210 countries

🧭 Contract

🔍 Mental Health

🔧 Requirements

Bachelor’s or Master’s degree in Marketing, Business, or a related field.
8+ years of experience in international marketing, growth marketing, or related fields.
Proven track record of successfully launching and scaling marketing campaigns across multiple global markets.
Strong analytical skills with the ability to interpret data, optimize campaigns, and drive data-driven decision-making.
Experience in digital marketing, performance marketing, and localization strategies.
Excellent communication and leadership skills, with the ability to influence stakeholders across cultures.
Fluency in multiple languages is a plus.
Ability to travel internationally as needed.

💡 Responsibilities

Develop and implement comprehensive marketing strategies to drive international growth and market penetration.
Analyze global market trends, customer behavior, and competitive landscapes to identify opportunities for growth.
Optimize digital marketing channels (SEO, PPC, social media, email, influencer marketing, etc.) for international audiences.
Lead localization efforts of marketing materials, ensuring that branding, messaging, and campaigns resonate with diverse audiences across different regions.
Collaborate with cross-functional teams including product, sales, and operations to align international marketing strategies with overall business objectives.
Build and manage relationships with local partners, agencies, and media outlets to amplify brand presence.
Monitor and measure campaign effectiveness, leveraging data and insights to drive performance improvements.
Ensure compliance with regional regulations, data privacy laws, and cultural sensitivities in marketing initiatives.

LeadershipData AnalysisCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsSEOComplianceMarket ResearchMarketingStakeholder managementDigital MarketingBudget management

Posted 21 days ago

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🔥 Brand Director

Posted 21 days ago

🧭 Full-Time

💸 215000.0 - 225000.0 USD per year

🔍 Mental Health

🔧 Requirements

8+ years of experience in international marketing, growth marketing, or related fields.
Proven track record of successfully launching and scaling marketing campaigns across multiple global markets.
Strong analytical skills with the ability to interpret data, optimize campaigns, and drive data-driven decision-making.
Experience in digital marketing, performance marketing, and localization strategies.
Excellent communication and leadership skills, with the ability to influence stakeholders across cultures.
Fluency in multiple languages is a plus.
Ability to travel internationally as needed.
Ability to work in the US, to travel to our Mountain View, California offices up to three times per year and to an additional company offsite.

💡 Responsibilities

Develop and implement a compelling brand strategy that aligns with company goals and consumer needs.
Oversee integrated campaigns that span digital, offline and experiential.
Supercharge our organic social strategy.
Collaborate with cross-functional teams (product, marketing, content, design, and partnerships) to ensure brand alignment across all communications.
Conduct market research and analyze consumer insights to refine brand strategy and positioning.
Build and manage a high-performing brand team, fostering innovation and creativity.
Monitor brand performance through key metrics and analytics, optimizing campaigns for engagement and conversion.
Stay ahead of industry trends and emerging opportunities in mental health and wellness.
Champion brand storytelling to create authentic, emotionally resonant narratives that drive community engagement.

Posted 21 days ago

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🔥 Clinical Operations Manager - Spain

Posted 26 days ago

📍 Spain

🧭 Contract

🔍 Mental Health

🔧 Requirements

Graduate degree (Masters or Doctorate) in counseling, psychology, or social work.
7+ years independently providing direct clinical care to individuals.
Must be active and in good standing with your respective Clinical regulatory body and/or professional organization.
Ability to understand and respect different therapeutic approaches, even if it is not your own preferred approach.
Excellent written and verbal communication skills in multiple languages. This will include public speaking opportunities as well. Must be fluent in both English and at least one of the following: French, German, Dutch, and/or Spanish.
Experience providing 1:1 therapy via telehealth.
Possess a growth mindset, and you thrive in a data-driven, customer-centric environment.
Ability to work independently and to thrive in a fast paced, high pressure environment.
Excellent organizational, problem-solving, decision-making, conflict resolution, and critical thinking abilities.
Tech-savvy: being able to grasp, operate, and master complicated computer systems.
Strong attention to detail.
Must pass a background check.
Reliable Internet connection.

💡 Responsibilities

Provide support via email, phone, and chat on a daily basis to our rapidly growing therapist network, in order to ensure they are always well-equipped to provide high-quality clinical care to our members.
Act as a point of escalation for complex customer and therapist questions to ensure quality improvement, and you will organize cross-functional teams as needed to resolve any escalations.
Be accountable for auditing qualitative, quantitative, and/or episodic data and provide fair, actionable, and constructive clinical feedback to therapists.
Monitor the clinical capabilities and relevant work experience of therapists applying to be part of the BetterHelp platform.
Proactively conduct outreach and maintain productive communications with therapists to get feedback, improve satisfaction, and prevent churn.
Maintain a small client caseload on the BetterHelp platform.
Work closely with our Marketing Team and participate in public speaking events, media interviews, and appear on BetterHelp's social media channels. The Clinical Operations Manager plays an active role in representing BetterHelp to external stakeholders (members, prospects, media, and government entities).
Stay up to date with the regulatory environment, with support from our Legal Team and our Provider Network Team, and you will clearly communicate changes to the organization to support compliance with mental health ethical and legal standards.
Take on other duties and special projects as needed, including, but not limited to: recruiting, credentialing, therapist utilization, therapist retention, member experience, therapist experience, and so on.

Data AnalysisProblem SolvingCustomer serviceOrganizational skillsWritten communicationComplianceVerbal communicationActive listeningCross-functional collaborationRelationship management

Posted 26 days ago

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🔥 Clinical Operations Manager - Italy

Posted 26 days ago

📍 Italy

🧭 Contract

🔍 Mental Health

🔧 Requirements

Graduate degree (Masters or Doctorate) in counseling, psychology, or social work.
7+ years independently providing direct clinical care to individuals.
Must be active and in good standing with your respective Clinical regulatory body and/or professional organization.
Ability to understand and respect different therapeutic approaches, even if it is not your own preferred approach.
Excellent written and verbal communication skills in multiple languages. This will include public speaking opportunities as well. Must be fluent in both English and at least one of the following: French, German, Dutch, and/or Spanish.
Experience providing 1:1 therapy via telehealth.
Possess a growth mindset, and you thrive in a data-driven, customer-centric environment.
Ability to work independently and to thrive in a fast paced, high pressure environment.
Excellent organizational, problem-solving, decision-making, conflict resolution, and critical thinking abilities.
Tech-savvy: being able to grasp, operate, and master complicated computer systems.
Strong attention to detail.
Must pass a background check.
Reliable Internet connection.

💡 Responsibilities

Provide support via email, phone, and chat on a daily basis to our rapidly growing therapist network, in order to ensure they are always well-equipped to provide high-quality clinical care to our members.
Act as a point of escalation for complex customer and therapist questions to ensure quality improvement, and you will organize cross-functional teams as needed to resolve any escalations.
Be accountable for auditing qualitative, quantitative, and/or episodic data and provide fair, actionable, and constructive clinical feedback to therapists.
Monitor the clinical capabilities and relevant work experience of therapists applying to be part of the BetterHelp platform.
Proactively conduct outreach and maintain productive communications with therapists to get feedback, improve satisfaction, and prevent churn.
Maintain a small client caseload on the BetterHelp platform.
Work closely with our Marketing Team and participate in public speaking events, media interviews, and appear on BetterHelp's social media channels. The Clinical Operations Manager plays an active role in representing BetterHelp to external stakeholders (members, prospects, media, and government entities).
Stay up to date with the regulatory environment, with support from our Legal Team and our Provider Network Team, and you will clearly communicate changes to the organization to support compliance with mental health ethical and legal standards.
Take on other duties and special projects as needed, including, but not limited to: recruiting, credentialing, therapist utilization, therapist retention, member experience, therapist experience, and so on.

LeadershipProject ManagementBusiness DevelopmentBusiness IntelligenceData AnalysisMySQLHR ManagementProduct OperationsCross-functional Team LeadershipOperations ManagementContent creationREST APICommunication SkillsAnalytical SkillsCustomer serviceSEOAgile methodologiesRESTful APIsMentoringAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComplianceMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsAdaptabilityProblem-solving skillsCritical thinkingAccount ManagementTeamworkVerbal communicationTrainingActive listeningRecruitmentRelationship managementMarket ResearchRisk ManagementData visualizationMarketingStakeholder managementStrategic thinkingTechnical supportFinancial analysisAnalytical thinkingChange ManagementCustomer SuccessBudget management

Posted 26 days ago

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🔥 Full Stack Software Engineer, Clinical

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 130000.0 - 185000.0 USD per year

🔍 Software Development

🔧 Requirements

Deep understanding of web development concepts and principles.
Example of full-stack projects.
At least one major demonstrable project with front-end code, back-end code and database
Ability to design, develop and launch a web application from start to finish.
Ability to learn quickly and pick up new skills independently.
Get-things-done attitude with eagerness to build something great.
5+ years of experience in web development (any stack), solving challenging problems and implementing new features from scratch.
3+ years of experience in SQL. Designing relational DB schemas, complex queries, etc.
Familiar with web & SQL security best practices.
Comfortable working outside the context of a framework. Frameworks can help you get some things done more quickly, but we find it helpful if candidates are comfortable working outside of a framework so they have a good understanding of what is going on behind the scenes first.
Experience using git in a team environment.
Ability to work in the US, to travel to our Mountain View, California offices up to six times per year and to an additional company offsite.

💡 Responsibilities

Develop end to end.
Develop best practices and write clean, secure, readable, scalable code. OOP where appropriate.
Collaborate with other team members, including engineers and cross-functional colleagues.
Integrate and build for external and internal API's.
Develop new products in PHP and alter existing PHP code to accommodate scale and integration with new technologies and APIs.
Write and optimize SQL queries and design schemas.
Create and code complex backend algorithms.
Profile and optimize new and legacy code.
Use CSS and Javascript to complete functionality of new products.
Leverage Bootstrap 3, jQuery HTML5, CSS3 and other open source technologies.
Always be thinking cross-device and cross-platform, mobile, tablet and desktop.
Ship often and fast. We keep an agile environment with continuous deployment.
Care and be involved in our product, mission, and success - way beyond checking off development tasks.
Enjoy great teamwork and lots of fun.

Backend DevelopmentPHPSQLAgileFrontend DevelopmentFull Stack DevelopmentGitHTMLCSSJavascriptMySQLNginxReact.jsAlgorithmsAPI testingData StructuresREST APIRedisCI/CDLinuxDebugging

Posted about 1 month ago

Apply

🔥 Principal Product Manager, Monetization

Posted about 1 month ago

🧭 Full-Time

💸 200000.0 - 245000.0 USD per year

🔍 Mental Health

🔧 Requirements

10+ years in product management, with minimum 3 years leading complex product initiatives
Experience with D2C monetization strategies, including subscriptions, pricing, packaging, upsells, retention, and loyalty programs.
Proven success in launching and scaling impactful D2C products, with experience in marketplaces, global operations, and product-led growth.
Strong planning skills with the ability to break down complex problems and align stakeholders in fast-paced environments.
Expertise in A/B and multivariate testing, leveraging insights to drive product performance.
Skilled in mentoring, stakeholder management, and cross-functional leadership, with future opportunities to build a team.
Strong technical acumen, SDLC knowledge, and a passion for tech trends and customer insight
Experience working on products at scale
Strong portfolio of launched products with demonstrable business impact
Experience with Agile/Scrum methodologies and product development tools
Excellence in quantitative analysis and making data driven decisions when appropriate
Proven ability to influence without direct authority

💡 Responsibilities

Drive the product vision and roadmap for your area of responsibility and ensure it is well aligned with the CPO's strategic roadmap.
Collaborate with cross-functional teams (engineering, design, data science) to execute on the roadmap.
Leverage data and experimentation or user testing/research to improve product performance.
Define and track key success metrics, making data-driven decisions to optimize product performance.
Collaborate with executive leadership to shape company strategy and product vision for your area of responsibility
Identify and evaluate new market opportunities, competitive threats, and emerging technologies related to your area of responsibility
Comfortable navigating fast-paced environments, making rapid progress, and aligning diverse, opinionated stakeholders around a shared vision.
Drive product governance and development processes to ensure consistent, high-quality delivery.

Posted about 1 month ago

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