BetterHelp

BetterHelp is an online platform that connects individuals seeking mental health support with licensed therapists, providing accessible and convenient therapy options through various communication methods.

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 220000 - 250000 USD per year

πŸ” Mental health care

  • Minimum of 15 years of experience in the healthcare industry, preferably in a payer partnerships or health plans business development role.
  • Understanding of health plan and provider business models.
  • Experience in building a payer partnerships program from the ground up.
  • Possess a virtual rolodex of pre-existing payer contacts.
  • Exposure to clinicians providing mental health and/or telehealth services.
  • Strong relationship builder comfortable collaborating across all organization levels.
  • Ability to navigate ambiguity and seek opportunities to shape company strategy.
  • Operational excellence to establish processes and frameworks for individual and team success.
  • Desire for a growth-oriented environment characterized by open feedback and high autonomy.
  • Belief in BetterHelp's mission to provide affordable and personalized therapy online.

  • Orchestrate strategic contract negotiations across various US markets to drive revenue growth and enhance payer relationships at a national level.
  • Navigate contract strategy and renegotiations to optimize BetterHelp and payer partnership success.
  • Build and grow relationships with key contacts and leadership within health plans.
  • Leverage market and client data to identify new payer partnership opportunities.
  • Build processes to set up and lead a successful payer partnership team.
  • Collaborate with internal stakeholders to execute strategy and grow the insured client population.
  • Collaborate with cross-functional internal stakeholders to deliver insights informing product and operational strategy.

LeadershipBusiness DevelopmentStrategyBusiness development

Posted 2024-11-16
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πŸ“ US

🧭 Full-Time

πŸ’Έ 175000 - 230000 USD per year

πŸ” Mental health care

  • A proven creative leader with 5+ years of experience leading in-house creative teams.
  • Experience creating ads for large direct-to-consumer (DTC) brands.
  • Proven track record of building and supervising creative teams.
  • Ability to execute across various channels with high craft standards.
  • Experience in overseeing social, influencer, and content strategy.
  • Excellent written and verbal communication skills.
  • Strong organizational and leadership skills.

  • Be a key thought leader and manager for the Marketing Team.
  • Define the creative vision for advertising materials.
  • Maximize ad performance across channels.
  • Manage and measure performance of ad production resources.
  • Analyze performance and iterate based on results.
  • Craft compelling stories conveying BetterHelp's mission.
  • Oversee social media strategy and optimize paid media.
  • Ensure brand consistency across all channels.
  • Collaborate with internal teams for brand alignment.
  • Supervise and mentor creative staff.
  • Develop relationships with external vendors and agencies.
  • Stay updated with industry trends and technology.
  • Support internal creative needs.

Problem SolvingOrganizational skills

Posted 2024-11-07
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πŸ“ Netherlands

🧭 Contract

πŸ” Mental Health

  • 3+ years of counseling experience.
  • Credentialed to practice as a WO-psycholoog, Integrative Counselor, Psychosocial Counselor, or Psychosocial Therapist.
  • A private, professional environment to conduct therapy.
  • Excellent written communication.
  • A reliable internet connection.
  • Must be able to speak English and Dutch.

  • Maintain a caseload during a 90-day contract (approximately 30 hours per week).
  • Participate in platform localization efforts by providing feedback.
  • Collaborate with product and engineering teams to address any platform issues pre- and post-launch.
  • Continue as an independent counselor on the BetterHelp platform after the 90-day contract.
Posted 2024-10-26
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πŸ“ France

🧭 Contract

πŸ” Mental health services

  • More than 3 years of experience in counseling.
  • Licensure to practice as a Psychologist or Psychotherapist.
  • A private and professional environment for conducting therapy sessions.
  • Excellent written communication skills.
  • Reliable Internet connection.

  • Maintaining a client load during a 90-day contract (around 30 hours per week).
  • Participating in platform localization efforts by providing feedback.
  • Collaborating with product and engineering teams to resolve platform issues before and after launch.
  • Continuing as an independent therapist on the BetterHelp platform after the 90-day contract.

Communication Skills

Posted 2024-10-26
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πŸ“ US

🧭 Full-Time

πŸ’Έ 110000 - 150000 USD per year

πŸ” Mental health care

  • BSc/MA in a quantitative discipline such as Statistics, Math, Economics, Computer Science, Operations Research, or Engineering.
  • At least 3-5 years of experience in a quantitative data analysis role.
  • Expertise in statistics, hypothesis testing, and experiment design.
  • Experience analyzing A/B tests and using advanced statistical methods.
  • Experience building predictive and causal inference models.
  • Expertise in data analysis tools like R and Python.
  • Excellent communication skills for conveying complex topics.

  • Get insight from large data and partner with the marketing team for data-driven improvements.
  • Contribute to the development and maintenance of marketing models like Bayesian Marketing Mix Model.
  • Monitor marketing uplift tests, present data and insights to the team to drive decisions.
  • Develop testable models and algorithms for measurable business impact.

PythonSQLData AnalysisStrategyAlgorithmsData analysisGoCommunication Skills

Posted 2024-10-26
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πŸ“ US

🧭 Full-Time

πŸ’Έ 165000 - 200000 USD per year

πŸ” Mental health services

  • Juris Doctor degree from an ABA-accredited U.S. law school.
  • Member of the bar of a U.S. jurisdiction.
  • 5+ years of legal experience.
  • Ability to work collaboratively and maintain a positive work environment.
  • Flexibility to adapt to changing priorities and a fast-paced setting.

  • Negotiate and draft contracts (Master Services, BAAs, Provider Agreements) with healthcare payors and groups.
  • Negotiate and draft product partnership agreements, sales contracts, marketing and advertising agreements while ensuring compliance with applicable laws.
  • Assist in attaining and maintaining corporate status as a Covered Entity under HIPAA.
  • Maintain a network of state professional corporations, tracking all regulatory requirements.
  • Develop policies to meet state and federal compliance requirements.
  • Administer the corporate compliance program.
  • Perform risk assessments and provide compliance guidance across departments.
  • Conduct legal research for healthcare market laws and regulations.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-26
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πŸ“ Germany

🧭 Contract

πŸ” Mental Health Care

  • Graduate degree (Masters or Doctorate) in counseling, psychology, or social work.
  • 7+ years independently providing direct clinical care to individuals.
  • Active and in good standing with respective clinical regulatory body.
  • Fluent in English and at least one of the following: French, German, Dutch, or Spanish.
  • Telehealth experience is required.
  • Strong organizational, problem-solving, decision-making, and critical thinking skills.
  • Tech-savvy with the ability to manage complex computer systems.
  • Excellent attention to detail.
  • Must pass a background check and have a reliable internet connection.

  • Provide daily support via email, phone, and chat to the therapist network to ensure high-quality care.
  • Act as a point of escalation for complex customer and therapist questions.
  • Audit qualitative, quantitative, and episodic data and give actionable clinical feedback.
  • Monitor the clinical capabilities of therapists applying to join BetterHelp.
  • Conduct outreach to maintain productive communication with therapists.
  • Maintain a small client caseload on the platform.
  • Participate in public speaking and represent BetterHelp to external stakeholders.
  • Stay informed about regulatory changes and communicate them to the organization.

Business DevelopmentStrategyBusiness developmentCommunication SkillsCollaboration

Posted 2024-10-26
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πŸ“ France

🧭 Contract

πŸ” Mental health care

  • Must be registered Psychotherapist (PsychothΓ©rapeute) or Psychologist (Psychologue).
  • 7+ years experience independently providing clinical care.
  • Active and in good standing with clinical regulatory body.
  • Fluency in English and at least one additional language.
  • Experience in telehealth therapy.
  • Possess a growth mindset and thrive in a customer-centric environment.
  • Ability to work independently in a fast-paced setting.
  • Excellent organizational and problem-solving skills.
  • Tech-savvy and strong attention to detail.

  • Provide support via email, phone, and chat to therapists to ensure high-quality care.
  • Act as a point of escalation for complex inquiries.
  • Audit data and provide actionable feedback to therapists.
  • Monitor therapists' clinical capabilities and work experience.
  • Conduct outreach and maintain communication with therapists.
  • Maintain a small client caseload.
  • Work closely with the Marketing Team and represent BetterHelp externally.
  • Stay updated on regulatory changes and communicate with the team.
  • Collaborate with various internal teams and take on special projects.

Business DevelopmentStrategyBusiness developmentCommunication SkillsCollaborationProblem SolvingOrganizational skills

Posted 2024-10-26
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πŸ“ Australia

🧭 Contract

πŸ’Έ 26000 - 113000 AUD per year

πŸ” Mental Health Therapy

  • Minimum 3 years of experience in counseling or therapy.
  • Membership with an Australian counseling association such as PACFA or AHPRA.
  • Have a private and professional setting to conduct sessions.
  • Excellent written communication skills.
  • Professional liability insurance is mandatory.
  • A reliable internet connection is essential.

  • Focus on providing clinical expertise as part of BetterHelp's network.
  • Utilize a technology platform that offers tools beyond just video conferencing.
  • Work with specific populations or concerns.
  • Maintain privacy and confidentiality with secure communication methods.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-26
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πŸ“ US

🧭 Contract

πŸ’Έ 82000 - 82000 USD per year

πŸ” Mental Health Care

  • Minimum of 3 years of experience in mental health therapy.
  • Master’s degree in a relevant field.
  • Must hold a full independent clinical license (LCSW, LPC, LMHC, LMFT, PsyD, etc.).
  • Must have a private and professional environment for conducting therapy sessions.
  • Excellent written communication skills are required.
  • Must carry professional liability insurance.
  • Must have a reliable internet connection.
  • Must reside in the US.

  • Focus on providing clinical expertise while BetterHelp handles the operational aspects.
  • Work with a technology platform that offers a variety of ways to connect with clients.
  • Opportunity to work with specific populations or presenting concerns while maintaining privacy and confidentiality.

Communication SkillsAnalytical SkillsCollaboration

Posted 2024-10-20
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