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🔥 Senior Backend Engineer - Loki Query (Remote, USA)

Posted 7 minutes ago

📍 USA

🧭 Full-Time

💸 148505.0 - 178206.0 USD per year

🔍 Software Development

🔧 Requirements

Solid experience with at least one programming language. We use Go, but if you have familiarity with Python, C, C++, Rust or similar then that translates well
Some experience with delivering projects from gathering requirements, brainstorming ideas all the way to shipping a product to the customer’s hands in a self-driven way
Some experience with developing software that runs in the Cloud or some experience with systems engineering
Experience writing clean, robust, and performant software that is easily maintained by others

💡 Responsibilities

Take an active role in influencing our roadmap and your own career objectives
Work with your team to deliver new features, then use the results to iterate and improve.
Drive projects from initial ideation all the way to operations once it is in the hands of customers
Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope
Design, build, operate, and maintain critical systems, owning the reliability, performance, and availability
Be a part of your team’s on-call rotations and take ownership of the services you’re running
Mentor and support other team members, participate in design discussions and collaborate with the team
Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase of a large distributed system

Backend Development Software Development Cloud Computing Kubernetes Go Grafana Prometheus Communication Skills Collaboration CI/CD Problem Solving RESTful APIs Mentoring Linux DevOps Microservices Debugging Customer Success

Posted 7 minutes ago

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🔥 Relationship Manager, Customer Success

Posted about 1 hour ago

📍 United States of America

🔍 ATM portfolio management services

🏢 Company: paiexternalcareers

🔧 Requirements

High School Diploma required
College Degree preferred
Experience in the ATM industry preferred
Call Center or Account Management a plus
Proficiency in Microsoft Office Suite; Outlook, Word, and Excel
Proficiency in Sales Force and phone systems
Working knowledge of PAI Reports preferred
Must be capable of learning new software and applications

💡 Responsibilities

Provide over-all support to include; educating and training partners on PAI Reports (Wizards & Reports), reconciling accounts, researching issues, updating workflows and call tickets, and assisting with paperwork and tasks as assigned
Take incoming queue/direct calls and emails from merchants and internal departments
Understand, resolve, and escalate the problems and challenges of SRP/CRB and identify ways to address those needs
Build positive and long-term relationships for business growth; understand their business objectives by providing exemplary support and resolution
Work closely with Sales to maximize sales opportunities, and help partners increase operational efficiencies
Able to make inbound and outbound calls to identify key indicators to prevent possible attrition and to assess high-risk and/or breach of contract or service issues.
Track and monitor account activity in an effort to identify merchants that have stopped processing; properly close all related accounts by month end.
Maintain up-to-date knowledge of the ATM industry, as well as PAI’s products and services provided
Communicate industry changes and company developments to the customer, as well as within the organization
Act as a liaison between the customer and all PAI internal departments
Identify trends in issues that may affect customer satisfaction levels and communicate to management
Follow-up on outstanding issues
Some travel may be required for conferences, build relationships and educate new customers on PAI Reports

Salesforce Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Negotiation Attention to detail Time Management Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Adaptability Relationship building Problem-solving skills Account Management Verbal communication Reporting Training Troubleshooting Active listening Data entry Relationship management Customer support Customer Success

Posted about 1 hour ago

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🔥 Customer Onboarding & Support Specialist

Posted about 1 hour ago

📍 Mexico, Colombia, Brazil, Argentina, Peru

🏢 Company: BrandBastion👥 101-250💰 Seed about 9 years agoAdvertising Marketing

🔧 Requirements

Excellent English communication skills — both written and verbal
Strong understanding of social media platforms and digital marketing
Experience in a customer-facing role (onboarding, implementation, CX, tech support, or operations)
A natural problem-solver who takes ownership, learns quickly, and loves helping customers
Comfortable with shifting priorities and wearing many hats in a fast-moving, agile environment
Tech-savvy — quick to pick up new tools and platforms

💡 Responsibilities

Own onboarding for Essential customers: Audit accounts, set up workflows, record personalized Loom tutorials, lead onboarding calls, and ensure accounts are fully optimized
Convert trial users into happy paying customers by showcasing value early and often
Provide pre- and post-launch support, troubleshooting issues and ensuring long-term satisfaction
Act as the go-to implementation expert: Customize platform experiences to meet each customer’s unique needs
Improve our operations: Create and maintain help center articles, suggest process improvements, and streamline onboarding flows
Collaborate cross-functionally with Customer Success, Product, and Ops teams to bring new features to life and improve customer outcomes
Jump in where needed: Assist Customer Success Managers with technical onboarding tasks and serve as an extension of the team

Communication Skills Problem Solving Customer service RESTful APIs Troubleshooting Digital Marketing Technical support CRM Customer support Customer Success English communication SaaS

Posted about 1 hour ago

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🔥 Director of Social Media

Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 175000.0 - 233000.0 USD per year

🔍 Software Development

🔧 Requirements

At least 10 years of experience in social media management, preferably with high-growth technology companies.
At least 7 years of people management experience and a strong track record of professional team growth.
History of developing organic social strategies that drive results.

💡 Responsibilities

Develop and execute a comprehensive global organic social media strategy to strengthen AlphaSense’s brand affinity and awareness while driving meaningful engagement.
Establish consistent reporting practices and regular KPIs for executive leadership to track progress and deliver actionable quarterly insights.
Lead audience mapping, targeting, and campaign development to execute on organic social strategy.

Leadership Project Management Data Analysis People Management Cross-functional Team Leadership Content creation Content management Communication Skills SEO Reporting Budgeting Market Research Stakeholder management Strategic thinking Digital Marketing Customer Success A/B testing

Posted about 1 hour ago

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🔥 Sr. Product Marketing Manager

Posted about 1 hour ago

📍 US

🧭 Full-Time

💸 105000.0 - 157500.0 USD per year

🔍 SaaS

🏢 Company: Bloomerang

🔧 Requirements

7+ years of product marketing experience along with a strong track record in a SaaS environment
Bachelor’s degree in business, marketing, market research or relevant industry experience
Excellent interpersonal skills and the ability to collaborate and manage cross-functionally
Strong presentation skills and ability to concisely and clearly communicate ideas
Demonstrated problem solving and critical thinking skills
Ability to understand industry concepts and product information and transform into compelling messages and marketing strategies that drive results.

💡 Responsibilities

Conduct primary research and optimize product buyer personas
Document buyer’s journey and create message map
Craft a product narrative that articulates the value of our solution and how it fits into our broader portfolio message
Refine positioning and messaging that differentiates from alternative solutions
Collaborate with cross-functional stakeholders to uncover testimonials, data, and other proof points that reinforce our position and message.
Own product and feature launches and lead cross-functional team to launch readiness
Work with Sales leadership to develop message training and enablement materials that support the sales motion
Develop sales enablement materials tailored to the needs of our Channel Partners
Monitor and update ideal customer profile and product segmentation strategies
Develop briefing materials and serve as point of contact for industry press and influencers
Partner with the Market Insights team to monitor the competitive landscape and provide insight and analysis. Identify our strengths and weaknesses relative to the competition and arm the sales team with the plays and tactics to win.
Partner with Corporate Communications team to create product content such as case studies, videos, website copy and blog posts
Act as the Subject Matter Expert (SME) for the portfolio, actively contributing to virtual and in-person events through engaging presentations and expert insights.
Support pricing and packaging decisions with research and market insights

Data Analysis Product Management Salesforce Cross-functional Team Leadership Product Analytics Communication Skills RESTful APIs Presentation skills Market Research Data visualization Marketing Stakeholder management Strategic thinking Customer Success SaaS

Posted about 1 hour ago

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🔥 Customer Success Manager

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Microsoft services and solutions

🏢 Company: Quisitive👥 501-1000💰 $4,558,917 Post-IPO Equity almost 2 years agoConsulting Information Technology Legal

🔧 Requirements

5+ years of project, account, and/or customer management experience and history of attaining client growth targets
Level 100-200 understanding of Microsoft cloud products (Microsoft 365, Azure, Copilot, etc.) from a business user perspective
Experience in the Information Technology services and/or consulting industry

💡 Responsibilities

Being the “Voice of the Customer” to secure Quisitive solutions and resources which satisfy client business needs
Building trusted one-to-many relationships in your client organizations and understanding their desired outcomes
Promoting and positioning Quisitive solutions and services with the goal of growing revenue

Project Management Agile Business Analysis Azure Communication Skills Customer service Microsoft Office Account Management Client relationship management Budgeting Risk Management Stakeholder management Customer support Change Management Customer Success SaaS

Posted about 1 hour ago

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🔥 Player Operations Manager

Posted about 2 hours ago

📍 Gibraltar, GI, Sliema, MT, Bucharest, RO, Sofia, BG

🧭 Full-Time

🔍 Gaming

🏢 Company: Patrianna👥 51-100 Product Design Gamification Gaming Information Technology

🔧 Requirements

Minimum of 5+ years of experience in a similar role.
Experience dealing with USA/European/LATAM Gaming/Sportsbook accounts.
Understanding of customer support, high-value player management, risk, , payment methodologies and operations, and relevant tools.
Excellent leadership skills, adaptable and flexible with an ability to multi-task and work under pressure.
Strong analytical skills to detect and identify weaknesses in the systems and operational processes.
Goal-oriented and solution-driven individual with a strong focus on producing high-quality results within a fast-paced environment.
High level of attention to detail, flexible and reliable.
Good communication skills, both written and spoken, and a good command of English.
Excellent analytical skills.
Highly motivated, team player, able to work on own initiative.
Decision-making and problem-solving skills are a must.

💡 Responsibilities

Adapt, implement, and monitor clear goals and KPIs and SLAs for department leads within the business, ensuring that they are delivered on time and in the full scope.
Lead recruitment and manage key roles within the Player Operations Team, overseeing headcount and building a team aligned with company goals and needs.
Plan and deliver process improvement and business change projects.
Take full responsibility for risk & fraud, payment operation processing, customer support, and high-value player management with a focus on delivering the highest quality customer experience.
Maximise the efficiency of department leads, encouraging them to deliver operational excellence by developing their personal and business skills through training.
Provide proactive data analysis and guidance on how to improve the player operations team processes and deliverables.
Collaborate with Marketing, Player Engagement, and Product teams with the aim to create a collaborative environment and seamless customer journeys across channels and brands.
Lead the implementation of new tools, technologies, and automation to improve operational efficiency and reduce manual work, aiming for a scalable and streamlined operation.
Oversee and manage big payouts or reward redemptions, ensuring smooth processing and resolving any issues to maintain customer satisfaction.
Develop and implement strategies to deliver high-quality customer support and operational services via multiple channels to ensure optimal operational success.

Leadership Project Management Business Analysis Data Analysis Product Operations Cross-functional Team Leadership Operations Management Product Development Strategy Business Operations Product Analytics Communication Skills Analytical Skills Microsoft Excel Problem Solving Customer service Agile methodologies Negotiation Compliance Account Management Reporting Training Recruitment Sales experience Risk Management Team management Stakeholder management Process improvement Financial analysis Data analytics Customer support Customer Success Budget management

Posted about 2 hours ago

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🔥 Senior Technical Product Manager

Posted about 2 hours ago

📍 Germany

🔍 SaaS

🏢 Company: LivePerson👥 501-1000💰 $100,000,000 Post-IPO Debt 11 months ago🫂 Last layoff over 4 years agoInternet Customer Service Artificial Intelligence (AI)Business Intelligence Software

🔧 Requirements

7+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms.
Deep understanding of API, messaging systems, high-scale data processing, event-driven architectures, and cloud infrastructure.
Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment.
Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions.
Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams.
Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points.
Passion for innovation, creativity, and solving complex problems to deliver impactful solutions.

💡 Responsibilities

Develop and articulate a clear product vision and strategy for Core Messaging, ensuring alignment with the company's goals and strategic advancements.
Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives, focusing on message processing, real-time routing, and system scalability.
Create and maintain a detailed product roadmap, outlining key milestones, dependencies, and timelines for delivering new platform capabilities that enhance messaging performance and agent matching.
Work closely with Engineering, Infrastructure, Cloud, AI/ML teams, Sales, and Customer Success to align priorities and drive execution of platform improvements that optimize system performance and reliability.
Champion a platform-first approach, ensuring the Core Messaging infrastructure is designed for high availability, low latency, and the ability to process billions of messages with optimal efficiency.
Conduct ongoing research and analysis to identify emerging trends in large-scale messaging, AI-driven routing, and competitive landscape insights to inform platform evolution.
Engage with enterprise customers, partners, and internal stakeholders to gather insights on performance bottlenecks, pain points, and evolving needs, translating feedback into actionable product improvements.
Partner with Marketing, Sales, and Customer Success teams to develop go-to-market strategies, ensuring seamless adoption of new platform features and driving overall business impact.
Define key performance indicators (KPIs) and metrics to measure the effectiveness of Messaging capabilities, leveraging data to optimize performance, reduce latencies, and improve message delivery accuracy.
Stay informed about advancements in distributed messaging systems, cloud-native architectures, and best practices in high-scale messaging, sharing insights to drive platform innovation.

SQL Agile Cloud Computing Data Analysis Product Management Product Development RESTful APIs Cross-functional collaboration Strategic thinking Customer Success SaaS

Posted about 2 hours ago

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🔥 Growth and Partnerships Manager

Posted about 2 hours ago

📍 United States

🔍 AdTech

🏢 Company: MNTN👥 251-500💰 $2,000,000 Seed about 2 years agoAdvertising Real Time Marketing Software

🔧 Requirements

3-5 years in a customer-facing role, with a proven track record of growing accounts and fostering long-term relationships.
A demonstrated ability to identify, pitch, and execute upsell or budget increase opportunities based on client objectives and performance.
Exceptional communication skills: Excellent written and verbal communication skills, with the ability to present data and strategic recommendations clearly and persuasively to clients and internal stakeholders.
Strong experience with Salesforce to manage account pipelines, track opportunities, and forecast revenue. Advanced Excel skills for data analysis, reporting, and strategy formulation

💡 Responsibilities

Own and nurture a portfolio of customer accounts. Build and maintain long-term, trust-based relationships to foster client loyalty and ensure continued partnership growth
Lead and manage the process of pitching QuickFrame’s solutions to new and existing customers. Proactively identify and pitch upsell and budget increase opportunities based on client creative needs, performance, and goals/objectives.
Own the forecasting, tracking, and management of new business opportunities, upsells, and renewals in Salesforce. Regularly update the pipeline and provide accurate revenue forecasts based on ongoing and upcoming opportunities.

Business Development Data Analysis Salesforce Strategic Management Communication Skills Analytical Skills Collaboration Customer service RESTful APIs Presentation skills Relationship building Problem-solving skills Account Management Negotiation skills Client relationship management Budgeting Market Research Data visualization Strategic thinking Digital Marketing Customer Success

Posted about 2 hours ago

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🔥 Business Coach / Consultant, Exit Strategy (MI)

Posted about 3 hours ago

📍 United States

🧭 Contract

🔍 Business Consulting

🏢 Company: Exit Factor👥 1-10 Management Consulting Consulting Business Development

🔧 Requirements

related experience: personal exit or sale experience, previous business consulting/coaching, and related exit strategy or M&A experience
Computer proficiency is required, including conducting Zoom presentation meetings.
Some experience in a customer-facing role or a love for customer interaction.
Exceptional verbal and written communication with particularly strong phone skills.
Enthusiasm for entrepreneurship and business.
Entrepreneurial mindset: a proactive, driven, strong desire to succeed, competitive, committed to accomplishing objectives, opportunistic.
Time management and organizational skills.
Knowledge of the following technology systems or ability to figure it out: Microsoft Office Suite, CRM, Zoom, Slack.

💡 Responsibilities

Meeting with potential Exit Factor members.
Conducting 1:1 consulting sessions with clients following the Exit Factor system.
Providing additional resources in our online curriculum to enhance sessions.
Participating in initial training and certification and continuing education

Business Analysis Business Development Communication Skills Customer service Mentoring Time Management Written communication Microsoft Office Suite Coaching Verbal communication Sales experience Computer skills CRM Financial analysis Analytical thinking Customer Success

Posted about 3 hours ago

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Whether you're looking for stable full-time employment, the flexibility of freelancing, or a part-time side gig, you'll find plenty of options on Remoote.app.

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