Patrianna

👥 51-100 Product Design Gamification Gaming Information Technology💼 Private Company

Patrianna crafts engaging mobile and web gaming experiences for millions of players globally. We're a leading player in the social casino gaming market, known for our innovative products and commitment to quality. Our international team thrives in a fully remote work environment, fostering collaboration and innovation across Europe and beyond. We leverage a robust tech stack including iPhone/Mobile compatibility, Viewport Meta, SPF, SSL by default, HSTS, Cloudflare CDN, and DMARC to ensure secure and seamless gameplay. Our engineering culture prioritizes continuous improvement and empowers our diverse team to deliver exceptional results. Founded in 2011, Patrianna is a fast-growing company with 51-100 employees, continuously seeking talented individuals to join our mission of creating world-class gaming experiences. We offer competitive salaries, flexible remote work, and opportunities for professional development within a dynamic and supportive environment. Our team utilizes a range of technologies to build high-performing and secure gaming platforms. These include, but aren't limited to, iPhone/Mobile compatibility, ensuring broad accessibility, and Cloudflare CDN for optimal performance and scalability. We embrace Agile methodologies and encourage collaboration across all teams. Our commitment to security is reflected in our use of technologies such as SSL by default, HSTS, and DMARC, providing a trusted and safe environment for both our players and our team. Patrianna values innovation, teamwork, and a commitment to excellence. We are an equal opportunity employer dedicated to creating an inclusive workplace where every individual feels valued and respected. We provide opportunities for professional development and encourage our employees to grow and contribute their unique perspectives. Our growth trajectory reflects our commitment to innovation and player satisfaction, making Patrianna an exciting and rewarding place to work.

Related companies:

🏢 Ashby

👥 51-100💰 $30,000,000 Series C 10 months agoManagement Information Systems Human Resources Recruiting Software

Website LinkedIn Email Twitter

🏢 Keyrock

👥 51-100💰 $72,000,000 Series B over 2 years agoCryptocurrency Blockchain Financial Services Finance Asset Management FinTech

Website LinkedIn Email Facebook Twitter

🏢 Toast

👥 51-100 Location Based Services Internet Information Technology

Website LinkedIn Email Facebook

Jobs at this company:

Apply

🔥 Player Operations Manager

Posted 3 days ago

📍 Gibraltar, GI, Sliema, MT, Bucharest, RO, Sofia, BG

🧭 Full-Time

🔍 Gaming

🔧 Requirements

Minimum of 5+ years of experience in a similar role.
Experience dealing with USA/European/LATAM Gaming/Sportsbook accounts.
Understanding of customer support, high-value player management, risk, , payment methodologies and operations, and relevant tools.
Excellent leadership skills, adaptable and flexible with an ability to multi-task and work under pressure.
Strong analytical skills to detect and identify weaknesses in the systems and operational processes.
Goal-oriented and solution-driven individual with a strong focus on producing high-quality results within a fast-paced environment.
High level of attention to detail, flexible and reliable.
Good communication skills, both written and spoken, and a good command of English.
Excellent analytical skills.
Highly motivated, team player, able to work on own initiative.
Decision-making and problem-solving skills are a must.

💡 Responsibilities

Adapt, implement, and monitor clear goals and KPIs and SLAs for department leads within the business, ensuring that they are delivered on time and in the full scope.
Lead recruitment and manage key roles within the Player Operations Team, overseeing headcount and building a team aligned with company goals and needs.
Plan and deliver process improvement and business change projects.
Take full responsibility for risk & fraud, payment operation processing, customer support, and high-value player management with a focus on delivering the highest quality customer experience.
Maximise the efficiency of department leads, encouraging them to deliver operational excellence by developing their personal and business skills through training.
Provide proactive data analysis and guidance on how to improve the player operations team processes and deliverables.
Collaborate with Marketing, Player Engagement, and Product teams with the aim to create a collaborative environment and seamless customer journeys across channels and brands.
Lead the implementation of new tools, technologies, and automation to improve operational efficiency and reduce manual work, aiming for a scalable and streamlined operation.
Oversee and manage big payouts or reward redemptions, ensuring smooth processing and resolving any issues to maintain customer satisfaction.
Develop and implement strategies to deliver high-quality customer support and operational services via multiple channels to ensure optimal operational success.

LeadershipProject ManagementBusiness AnalysisData AnalysisProduct OperationsCross-functional Team LeadershipOperations ManagementProduct DevelopmentStrategyBusiness OperationsProduct AnalyticsCommunication SkillsAnalytical SkillsMicrosoft ExcelProblem SolvingCustomer serviceAgile methodologiesNegotiationComplianceAccount ManagementReportingTrainingRecruitmentSales experienceRisk ManagementTeam managementStakeholder managementProcess improvementFinancial analysisData analyticsCustomer supportCustomer SuccessBudget management

Posted 3 days ago

Apply

🔥 Release Coordinator

Posted 9 days ago

🧭 Full-Time

🔍 Social Gaming

🔧 Requirements

4+ years of experience in software development
1 + years of experience in release management
Knowledge of CI/CD pipelines, deployment automation tools, and version control systems (e.g., Bitbucket, Jenkins, Azure DevOps).
Understanding of software development lifecycle (SDLC) and Agile methodologies.
Hands-on experience with ChatGPT for solving issues
Strong organizational and project coordinational skills.
Excellent communication and stakeholder management abilities.
Ability to work under pressure and manage multiple releases simultaneously.
Attention to detail, responsibility, and willingness to learn (this is the most crucial triad).

💡 Responsibilities

Plan, schedule, and manage software releases across multiple products
Collaborate with development, QA, operations, and project management teams to ensure smooth release execution.
Identify potential release risks and dependencies, developing mitigation strategies.
Monitor and resolve release-related issues promptly.
Act as a central point of contact between technical teams, business stakeholders, and management.
Provide timely updates on release status, risks, and post-release evaluations.
Perform deployment activities, ensuring successful rollouts.
Track release performance, document lessons learned, and recommend improvements.
Generate release documentation, reports, and retrospectives.

Posted 9 days ago

Apply

🔥 Senior Manual QA

Posted 16 days ago

🧭 Full-Time

🔍 Social Gaming

🔧 Requirements

4+ years of experience in Quality Assurance
Good understanding of software testing theory and methodologies
Strong test analysis, preparation, and planning skills
Knowledge and skills in requirements testing
Proven experience in testing web applications, including functional and non-functional testing, to ensure high-quality web product delivery
Strong knowledge of different Testing Methods, Test Design Techniques, and Types
Experience with Technical Specifications, Test Design Documents, etc.
Proven record of cross-browser testing
Experience with Task Management System
Experience with Test Management System (e.g. Testmo, TestRail)
Ability to build and maintain Test Documentation and Reports
Experience in using tools: DevTools, Postman
Experience in DB queries (SQL)
Good understanding of client-server architecture
Strong critical thinking
High attentiveness to details
Good communication skills

💡 Responsibilities

QA tasks estimation
Planning and risk analysis of QA activities
Requirements and specifications testing
Test cases, suites, and checklists design and review
Configuration of test suites runs
Integration and system testing
Bug reporting and test results analysis
Creation and maintenance of QA artifacts and documentation
Handling production incidents, monitoring, and troubleshooting
QA mentoring and training
Researching in QA tools/technology
Automation scope definition, automation tests running and results analyzing

Posted 16 days ago

Apply

🔥 Senior SDET

Posted 21 days ago

🧭 Full-Time

🔍 Social Gaming

🔧 Requirements

5+ years of experience in Java Automation in a full-time capacity
Strong knowledge of Java Core (Java 8+)
Experience in framework development from scratch
Experience with the Playwright framework for UI automation
Experience with API testing tools and methodologies (e.g., RestAssured)
Experience with the Appium mobile framework
Experience with CI/CD tool setup and configuration
Experience with Docker and Kubernetes
Strong understanding of software testing theory and methodologies
Experience with proxy tools
Experience with SQL and NoSQL (DDL & DML at least)
Experience with Task Management systems and Test Management systems (e.g., Testmo, TestRail)
Ability to build and maintain Test Documentation and Reports
Knowledge of client-server architecture; capable of creating services/clients independently
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
Strong critical thinking skills

💡 Responsibilities

Requirements validation
Initial automation setup
Develop new automation solutions and improve existing ones
Research AQA tools/technologies
Maintain Automation artifacts and documentation
Take ownership of test automation tools and libraries
Develop third-party integrations
Maintain third-party integrations
Mock/stub/integrate with or mock/stamp test dependencies
Conduct code reviews
Refactor code
Configure CI/CD
Set up and analyze automation metrics
Monitor and troubleshoot
Contribute to technical solution standardization
Create Automation artifacts and documentation
Plan, estimate, and fulfill commitments on time
Manage technical debt
Conduct QA knowledge-sharing events
Mentor Automation QA Engineers
Interview AQA candidates
Contribute to Operations Excellence (OpEx)

Posted 21 days ago

Apply

🔥 Middle Mobile QA Engineer

Posted 21 days ago

🧭 Full-Time

🔍 Social Gaming

🔧 Requirements

Proven experience (2-3 years) in mobile application testing, including both iOS and Android platforms
Good understanding of mobile application development lifecycle and testing methodologies
Experience in managing tasks and defects
Ability to determinate and estimate the testing scope
Knowledge and skills in requirements testing
Strong knowledge of different Testing Methods, Test Design Techniques, and Types
Solid experience in test documentation types (test cases, test suites etc)
Experience with Test Case management Software (e.g. Testmo, TestRail)
Knowledge of iOS/Android guidelines
Experience working with logs in mobile applications
Experience with Xcode and Android studio
Experience in using tools: DevTools, Postman
Good understanding of client-server architecture
Basic experience in DB queries (SQL)
Basic experience or understanding of automation testing process
Strong critical thinking
High attentiveness to details
Good communication skills

💡 Responsibilities

QA tasks estimation
Requirements and specifications testing
Test cases, suites and checklists design and review
Integration and system testing
Bug reporting
Creation of QA artifacts and documentation
Production incidents monitoring and troubleshooting
Automation scope definition, automation tests running and results analysing

Posted 21 days ago

Apply

🔥 Head of Customer Support and Player Operations

Posted 25 days ago

📍 Sliema, MT, Bucharest, RO, Sofia, BG

🧭 Full-Time

🔍 Gaming

🔧 Requirements

Demonstrable hands-on management experience in a similar iGaming role, emphasising Risk, Payments, and KYC operations.
Proven success leading and engaging multicultural, remote teams
Solid understanding of customer support, player management, and shift scheduling, with a track record of implementing successful QA measures.
Strong analytical skills to interpret complex data and drive informed decisions.
Exceptional interpersonal and collaboration skills to build trust and drive performance.
Ability to thrive in a dynamic environment and pivot quickly when needed.

💡 Responsibilities

Directly manage and optimise Customer Support, KYC, Risk, Payments, and Player Trust & Safety teams.
Engage in the day-to-day activities, from shift management to QA processes, ensuring smooth workflow and continuous improvement.
Develop and execute actionable strategies to boost customer satisfaction, retention, and engagement at every touchpoint.
Implement robust risk management protocols aligned with business objectives, ensuring compliance without compromising user experience.
Streamline payment processes, reduce risks, and maintain strict adherence to regulatory requirements.
Work closely with cross-functional teams—Product, Marketing, and Development—to align operational strategies with broader company goals.
Utilise data to identify trends, enhance team performance, and drive continuous improvement across all operations.
Recruit, mentor, and retain top talent. Support team leads in fostering staff engagement, hitting KPIs, and delivering impactful results aligned with company OKRs.

LeadershipProject ManagementData AnalysisPeople ManagementQAHR ManagementCross-functional Team LeadershipOperations ManagementFinancial ManagementStrategic ManagementCustomer serviceComplianceCoachingReportingRisk ManagementTeam managementMentorshipCustomer supportChange ManagementBudget management

Posted 25 days ago

Apply

🔥 Customer Engagement Specialist (Outbound Sales & Support)

Posted about 1 month ago

📍 San Jose, CR, Mexico City, MX, Rio de Janeiro, BR

🧭 Full-Time

🔍 IGaming/online casino

🔧 Requirements

Minimum 2 years in an outbound sales and customer service role.
Prior experience in the iGaming/online casino is essential
At least 6 months of voice/phone call center experience handling US-based accounts.
At least 6 months of experience providing email and chat support for US-based accounts.
Excellent written and verbal communication skills with professional email and chat etiquette.
Passion for customer satisfaction and delivering top-tier support.
Strong technical aptitude and proficiency in using customer-facing software.

💡 Responsibilities

Initiate outbound communications with customers who have shown interest in our products and services.
Convert potential customers into active members by providing a positive and seamless customer experience, addressing concerns, and guiding them through the onboarding process.
Develop and maintain a deep understanding of our company’s offerings to effectively convey their value, benefits, and unique features.
Utilise live chat, emails, and follow-up communications to ensure customer satisfaction, foster engagement, and encourage long-term retention.
Work closely with the Customer Service, CRM, Operations, and Marketing teams to share insights and improve customer conversion and engagement strategies.

Customer serviceWritten communicationExcellent communication skillsVerbal communicationActive listeningSales experienceCRMCustomer support

Posted about 1 month ago

Apply

🔥 Lead Java Engineer (Sport)

Posted about 1 month ago

📍 Ukraine, Poland, Bulgaria, Romania

🧭 Full-Time

🔍 Sports Betting

🔧 Requirements

8+ years of production experience with Java and its ecosystem
Solid Java knowledge with a strong understanding of JVM internals
Excellent system design skills, capable of describing, documenting, and implementing complex architectures for scalable systems
Excellent knowledge of relational database principles, preferably PostgreSQL, with proficiency in query optimization and performance tuning
Deep understanding of messaging concepts (preferably with the Kafka ecosystem or similar)
Good understanding of concurrency concepts and principles
Exceptional troubleshooting skills, with the ability to resolve complex production issues effectively
Demonstrated engagement and ownership, taking full responsibility for delivering solutions and driving team success
Proven ability to conduct effective code reviews, ensuring high-quality deliverables and adherence to best practices
Solid understanding of security best practices, particularly in web and backend development contexts
Leadership experience, including mentoring team members, facilitating technical discussions, and fostering a collaborative environment
At least upper-intermediate proficiency in English, with strong communication skills for technical and non-technical stakeholders

💡 Responsibilities

Lead the design of system architecture, ensuring scalability, reliability, and performance for current and future needs
Perform thorough code reviews, ensuring best practices, backward compatibility and maintainability of the solution
Analyze and improve the performance of existing applications, identifying bottlenecks and proposing innovative solutions
Ensure adherence to best security practices in the development and deployment of solutions
Serve as the technical bridge between development, QA, and product teams to ensure alignment on solutions and deliverables
Collaborate with product and project managers to plan iteration scopes and ensure timely delivery
Be a dependable point of contact for critical decision-making and delivery

Backend DevelopmentLeadershipPostgreSQLProject ManagementSQLJavaJVMKafkaKubernetesProduct ManagementSoftware ArchitectureSpring BootCI/CDRESTful APIsMentoringDevOpsMicroservicesTroubleshootingEnglish communication

Posted about 1 month ago

Apply

🔥 Senior Java Engineer (Sport)

Posted 2 months ago

📍 Ukraine/EU

🧭 Full-Time

🔍 Social entertainment and gaming

🔧 Requirements

6+ years of production experience with Java and its ecosystem.
Solid Java knowledge and understanding of JVM internals.
Excellent knowledge of relational database principles (preferably PostgreSQL).
Solid understanding of messaging concepts (preferably Kafka ecosystem).
Good understanding of concurrency concepts and principles.
Exceptional troubleshooting skills.
Good understanding of relevant security best practices.
At least upper-intermediate proficiency in English.

💡 Responsibilities

Design and deliver clean, scalable, and testable code with minimal supervision.
Collaborate with backend, web, mobile, QA, and product teams to ensure smooth development processes.
Take ownership of specific services or functionalities.

PostgreSQLJavaJVMKafkaTroubleshooting

Posted 2 months ago

Apply

🔥 Senior Java Engineer

Posted 2 months ago

📍 Kyiv, UA, Warsaw, PL, Sofia, BG, Bucharest, RO

🧭 Full-Time

🔍 Social Gaming

🔧 Requirements

6+ years of experience as Java Engineer
Strong knowledge of Java Core (Java 8+)
Strong knowledge of Spring
Experience in multithreading and high-load systems
Good knowledge of SQL
Good experience with Docker (docker swarm) and ecosystem
Troubleshooting skills (metrics/alerts/monitoring/profiling)
Good English skills in speaking and writing
Experience with SPA and modern mobile and web technologies

💡 Responsibilities

Write well-designed, testable and scalable code in a timely manner.
Take part in the full development cycle and ensure smooth development and cooperation between the dev team and product owners from sprint planning to release cycles.

DockerPostgreSQLSQLJavaSpring

Posted 2 months ago

Apply

Shown 10 out of 14