Afresh

👥 51-100💰 $115,000,000 Series B over 2 years agoArtificial Intelligence (AI)Logistics Food and Beverage Machine Learning Agriculture Supply Chain Management Software💼 Private Company

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Afresh is a technology-driven company focused on developing innovative solutions in the mobile space, currently seeking to expand their team with the addition of a Staff Mobile Engineer specializing in iOS.

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Jobs at this company:

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🔥 Director of Industry Engagement

Posted 5 days ago

📍 United States

🔍 Grocery

🔧 Requirements

Minimum of 10 years of experience in the Grocery retail space or Grocery tech; preferred experience in retail strategy, marketing, merchandising, category management, or distribution.
Strong understanding of the grocery industry landscape, trends, and market dynamic; brings an existing network with them.
Excellent communication and interpersonal skills; able to build and maintain relationships with industry experts, partners, and media contacts.
Understanding of media landscape, industry associations, story pitching, and managing media coverage.
Experience working collaboratively with cross-functional teams like Sales, Marketing, and Implementation for industry-specific initiatives.

💡 Responsibilities

Cultivate relationships with industry associations, grocery executives, thought leaders, analysts/consultants, and media outlets to cultivate insights and garner content distribution opportunities.
Keep abreast of competition and trends in the grocery industry to identify opportunities that can inform the Afresh’s content, messaging, GTM, and long-term strategy.
Identify and apply to the right stages, events, awards, and thought leadership opportunities for our CEO and Sales team to build Afresh's brand as an AI leader in the grocery industry.
Work directly with our Sr. Demand Marketing Manager to plan Afresh’s presence at industry events focusing on facilitating connections and gathering insights on industry developments.
Support our Sales Directors with building relationships at key customers in support of pipeline growth and deal closure.
Preparing our CEO and Sales team for industry events to ensure successful engagement before, during, and after.

Business DevelopmentCross-functional Team LeadershipCommunication SkillsNetworkingRelationship managementSales experienceMarket ResearchMarketingStrategic thinking

Posted 5 days ago

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🔥 Senior Manager, Support Engineering

Posted 5 days ago

📍 AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI

🔍 Software Development

🔧 Requirements

8+ years of experience in support engineering, customer support or similar roles and 5+ years of experience leading technical support teams
Strong strategic and methodical problem-solving skills with exceptional execution and prioritization capabilities
A data-driven analytical approach to customer and team advocacy
Empathetic, sturdy leadership, mentorship, and coaching skills
Exceptional foresight and proactivity; growth with an eye to scalability and sustainability
Calm demeanor and an effective, thoughtful communicator in high-stakes customer interactions
A clear and concise writer and communicator who can internalize both customers' and direct reports' feedback and effectively advocate for their needs within the context of the greater business
Experience working with databases and SQL, both writing and understanding queries, and familiarity with data stores and databases
Project management skills, ideally with scrum or agile experience, and the ability to operate with high autonomy and execution
Organized and self-motivated individual, comfortable making decisions within ambiguity
Experience with Zendesk, Zapier, Instabug or other CS solutions is required
Experience in grocery and/or B2B SaaS is a major bonus!

💡 Responsibilities

Manage Tier 1 and 2 technical support engineers
Oversee our Tier 1 support team and ensure we are driving quality interactions with our customers and that they are unblocked in their day-to-day execution of handling support tickets
Conduct regular 1:1s, and team syncs with your team, to understand pain points internally and cross-functionally, and provide thoughtful and proactive solutions by improving our processes
Help prioritize the ever-changing, highly dynamic Tier 1 & 2 workload with a continuous improvement mindset so we can continue to deflect or streamline ticket resolution
Manage our relationship with all relevant 3rd parties including Boldr
Own and coordinate strategic initiatives in support of company-wide OKRs and priorities
Maintain a 6-12 month vision recapped in MBRs for visibility and transparency to our Leadership team, including monthly newsletters to be distributed across the organization
Deeply understand Afresh's customers' needs, how our different Partners' needs differ, and advocate for fixes and improvements that maximize the positive impact across customers
Ensure prioritized initiatives are being executed with weekly updates and that sprint planning is being effectively managed
Build strong cross-functional relationships with our amazing global outsourced Tier 1 team, and our in-house Product, Engineering, Operations, and Account Managers to partner on providing a high support quality experience for our customers
Hire, onboard, and train new Tier 1 and 2 Support Engineering team members based on a comprehensive outlook on our ticketing forecast and strategic initiatives aimed at reducing resolution time
Own our headcount and non-headcount budgeting process for the Support org
Be on point for P1 and P2 customer incidents and coordinate resolution between our Tech and Customer organizations.
Aid with prioritization, planning, technical investigation, and critical communications around high priority customer inquiries, escalations, and incidents that arise with the Afresh solutions, including defining and refining Tier 1 & 2 expectations during urgent incidents
Be able to quickly identify and translate technical issues into customer action and communication plans in order to coordinate a positive experience for our customers
Be an active participant on post-mortems and collaborate cross-functionally such that our processes evolve to become more effective
Own the schedules and escalation policies for the customer org in incident.io
Become the subject matter expert on all of our Support tools and processes
Lead the process of collecting and analyzing customer feedback by using ticket data to identify recurring issues that, when fixed, reduce inbound tickets, improve both the customer experience and the product, thus driving our mission to reduce food waste
Help to build and improve upon our debugging, triaging, escalation, and resolution protocol to make Support at Afresh effective, timely, and a delightful experience for our end users
Help identify tooling, dashboards, and documentation that can be built by Tier 1s and 2s that will speed up resolution time, then project manage their development and launch
Track and report on team KPIs with a solutions-oriented mindset, aiming always to improve team health and Support quality

LeadershipProject ManagementSQLAgileData AnalysisPostgresCommunication SkillsProblem SolvingCustomer serviceRESTful APIsMentoringData visualizationTechnical supportData managementCustomer supportSaaS

Posted 5 days ago

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🔥 Security Lead

Posted 25 days ago

📍 Ontario, Canada, United States

🔍 Software Development

🔧 Requirements

6+ years of experience in Security Engineering or similar
Experience being a Team Lead across the organization
Prior experience with Security for Cloud Infrastructure/Kubernetes
Demonstrated effective collaboration with cross-functional teams, actively fostering a culture of security awareness, and supporting the development of security solutions that impact larger projects.
Exhibits excellent written and verbal communication skills.
Possesses expert-level knowledge in their specialty field and the security technology stack.
Expert understanding of industry standards and how they apply to Afresh.
Bachelor’s Degree in Computer Science, Computer Engineering or similar (preferred)

💡 Responsibilities

Develop and implement effective security strategies and processes to protect the company from security risks.
Be a key input into quarterly planning and drive prioritization for security work.
Lead execution of security projects, breaking down work, and effectively delegating tasks
Collaborating with cross-functional teams to ensure integration of security requirements into business processes and projects.
Conduct regular security assessments and audits, including leading the Type II SOC 2 audits annually.
Assess potential risks and vulnerabilities, investigate security incidents, and reinforce appropriate measures to mitigate them.
Conduct security architecture reviews and makes recommendations
Evangelize and foster a culture of security awareness across the company

AWSProject ManagementCloud ComputingCybersecurityKubernetesCross-functional Team LeadershipCI/CDRESTful APIsLinuxDevOpsComplianceRisk Management

Posted 25 days ago

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🔥 Senior Full-Stack Engineer

Posted about 1 month ago

📍 Ontario, Canada

🧭 Full-Time

🔍 Software Development

🔧 Requirements

4+ years experience with full-stack web development, including web front-end and API development
Experience building usable, performant React apps
Strong understanding of API development and good API design
Required skills: TypeScript (or Javascript), React, and Python

💡 Responsibilities

Collaborate with your engineering teammates to build and ship high-quality applications and services, spanning the web front-end, API, and data layers.
Work closely with product managers, designers, and our users to build rich and engaging user experiences.
Participate in and provide meaningful feedback about major design choices.
Build out our analytics and monitoring/observability to understand our system behavior and make informed decisions.
Ensure the quality of our software via automated tests
Design and build UIs, APIs, and solutions that are reusable and extensible.
Work alongside machine learning specialists to drive new feature development.

PostgreSQLPythonFull Stack DevelopmentReact.jsTypeScriptReact

Posted about 1 month ago

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🔥 Senior Demand Marketing Manager, Content and Campaigns

Posted about 2 months ago

📍 AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI

💸 171000.0 - 209000.0 USD per year

🔍 Enterprise SaaS, retail, grocery

🔧 Requirements

5-7 years of experience managing GTM efforts (events, demand generation, content) for Enterprise SaaS.
Proven execution of custom ABM campaigns with resourcefulness and creativity.
Significant cross-functional experience across sales and marketing teams.
Preferred retail or grocery industry marketing experience.
Strong organizational, planning, and project management skills.
Curiosity, creativity, and ability to multitask and adapt quickly.
Strong analytical skills to gather and interpret data effectively.

💡 Responsibilities

Partner closely with sales to develop, execute, and analyze 1:1 marketing programs and campaign strategies.
Own the planning and execution of industry event sponsorships, from logistics to booth design and on-site sales coordination.
Collaborate with sales, marketing, and product to build content and distribution plans supporting sales enablement.
Track and analyze results of all marketing channels and programs to optimize ROI.
Manage vendor relationships, budget, and timelines effectively.
Incorporate customer feedback into marketing plans.

Project ManagementData AnalysisContent creationCross-functional collaboration

Posted about 2 months ago

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🔥 Staff Data Engineer

Posted 3 months ago

📍 US, Ontario, CAN

🔍 Food waste reduction and grocery technology

🔧 Requirements

Significant experience designing and maintaining ETLs that process large-scale datasets.
Proficiency with Python, PySpark, SQL, and experience with tools like Databricks, Snowflake, or DBT.
Strong problem-solving skills with ambiguous requirements.
Focus on practical outcomes balancing technical rigor and execution.
Experience with complex, unclean datasets and innovative processing methods.
Identifying areas for tooling or automation to simplify workflows.
Excellent communication skills for technical presentation.
Proven leadership in technical projects with mentoring ability.

💡 Responsibilities

Build tools and frameworks that streamline customer integrations.
Create robust ETLs in PySpark and DBT to process billions of records.
Collaborate with teams to design and deliver data solutions for new products.
Identify optimizations to improve ETL runtime and scalability.
Solve data quality challenges with messy datasets.
Investigate and implement new technologies into the data platform.
Support team members by mentoring and leading technical discussions.

PythonSQLETLData engineeringData management

Posted 3 months ago

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🔥 Engineering Manager

Posted 3 months ago

📍 AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI

🧭 Full-Time

🔍 Grocery retail and food waste reduction

🔧 Requirements

Management experience leading full-stack engineering teams across back-end, data, and front-end domains.
Prior engineering and leadership experience with scalable backend and data systems.
Experience collaborating with Product, Design, and customer-facing functions.
Experience in fast-moving environments.
Proven track record in hiring, growing, and developing teams.
Strong balance of technical expertise and understanding of business goals.
Proficiency in managing complex projects and aligning teams and stakeholders.
Eagerness to learn and improve continuously.

💡 Responsibilities

Manage and mentor a team of cross-functional engineers, fostering growth, collaboration, and engineering best practices.
Define and communicate the team’s goals and roadmap, balancing short-term customer needs with long-term strategic product and engineering goals.
Partner with product managers, data scientists, and other stakeholders to deliver impactful solutions.
Guide system architecture and technical design for scalability, reliability, and maintainability.
Evaluate and manage third-party tools that support the Merchandising team's initiatives.
Create operational maturity in the team using metrics and data-driven decisions.
Set a positive tone for the team, fostering a collaborative and inclusive culture.

Backend DevelopmentLeadershipProject ManagementSoftware DevelopmentData Analysis

Posted 3 months ago

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🔥 Sales Director

Posted 5 months ago

📍 AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI

🧭 Full-Time

🔍 Food technology, SaaS

🔧 Requirements

5+ years of direct SaaS sales experience.
Experience selling complex meaningful technological or SaaS-based systems in enterprise-level partnerships to VP / C-suite stakeholders.
Solid track record of negotiating, structuring and executing complex agreements with C-suite Executives.
Experience collaborating with cross-functional teams through deal processes.
Highly organized, detail-oriented, and data-driven with a demonstrated ability to accurately forecast sales pipeline and results.
A true self-starter who works well in ambiguity and effectively adopts change.

💡 Responsibilities

Execute all aspects of the sales cycle while building and managing relationships with key, executive-level decision-makers at various grocers.
Manage and run complex sales cycles while guiding customers through every aspect of the sales process from initial contact to close.
Prospect for new clients, build and deliver product presentations, and develop proposals.
Develop a deep understanding of the Afresh product, competitive landscape, the grocery market, and our customers’ needs and pain points.
Partner closely with teams such as Product, Engineering, Implementation, and Customer Success to deliver a world-class customer experience.

LeadershipBusiness DevelopmentCross-functional Team LeadershipStrategyGoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingNegotiationAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communication

Posted 5 months ago

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🔥 Senior Applied Scientist

Posted 5 months ago

📍 AR, CA, CO, FL, GA, IL, KY, MA, MI, MT, MO, NV, NJ, NY, NC, OR, PA, TX, WA, WI

🧭 Full-Time

🔍 Food waste reduction and grocery technology

🔧 Requirements

4+ years of industrial or academic experience building mission-critical applied systems.
Excellent communication and presentation skills.
4+ years of experience with Python libraries like Pytorch, Sklearn, and Ray.
Fluent in programmatic data analysis using SQL and Pandas.
Excellent data visualization skills.

💡 Responsibilities

Research, implement, and validate improvements to inventory systems.
Model inventory counts, incoming shipments, sales, and spoilage.
Improve accuracy of probabilistic inventory models.
Drive research for new product and business challenges.
Launch changes to the core inventory system and lead research into inventory estimation.

PythonSQLData AnalysisMachine LearningPyTorchPandas

Posted 5 months ago

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