Ashby

Ashby develops human resource software to assist companies with hiring and manpower management.

51-100 employees
Founded 2018
$30M series c
Management Information Systems
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions55

Remote - US; United States; CanadaFull-TimeB2B SaaSPosted
  • Lead an incredible group of Technical Support Specialists.
  • Collaborate closely with Support Managers and help shape how we scale customer support.
  • Develop and implement effective Support strategies.
  • Monitor key performance indicators and resolve escalated customer issues.
  • Collaborate with Product, Engineering, and Customer Success teams to address customer needs.
  • Maintain support documentation.
  • Foster a positive team environment and drive professional growth.
  • Handle customer-facing tickets for escalation or learning.
Data AnalysisRESTful APIs
Showing 1 of 55 positions

About Ashby

Ashby pioneers the next generation of recruiting software, offering an all-in-one platform with embedded AI that helps high-growth companies like Snowflake, OpenAI, and Shopify hire more efficiently. Your work directly impacts thousands of customers, enabling them to streamline hiring with applicant tracking, candidate relationship management, sourcing, and powerful analytics. The company is experiencing over 100% year-over-year ARR growth, supported by $142.5 million in total funding.

How We Work

Ashby embraces a remote-first philosophy with team members across the Americas and EMEA time zones, fostering an environment of high ownership and autonomy. We prioritize asynchronous communication, reducing meetings to maximize focused work. Our culture emphasizes principled thinking, continuous improvement, and thoughtful communication. Engineers hold significant ownership, running projects end-to-end, from research to implementation. We host company-wide and team meetups to strengthen connections.

Engineering at Ashby

Engineering at Ashby is driven by the belief that a small, talented team can build high-quality software quickly and efficiently. You will find minimal process and extensive ownership, enabling you to make product and design decisions directly. We invest heavily in developer tooling; our CI/CD takes around 10 minutes, with deployments happening at least 15 times a day. Our tech stack includes TypeScript (frontend & backend), Node.js, React, Apollo GraphQL, Postgres, Redis, Datadog, and Sentry, all hosted on a 100% cloud-based AWS infrastructure. We leverage AI-powered tooling to automate mundane tasks, freeing engineers to focus on innovative solutions. You will tackle complex problems, building powerful abstractions and flexible systems that solve a class of problems for our users, not just individual tickets.

Why Join Us

  • Drive significant impact by shipping features to thousands of daily users at high-growth companies.
  • Experience deep ownership, making product and design decisions for your projects end-to-end.
  • Work in a remote-first, async culture designed to maximize focus time and minimize meetings.
  • Contribute to a technically advanced environment with rapid CI/CD, robust tooling, and AI integration.
  • Benefit from continuous learning, supported by an education budget and a culture of mentorship.

Benefits & Perks

  • Competitive salary and equity with a 10-year stock option exercise window.
  • Unlimited PTO with four weeks recommended and actively encouraged.
  • 12 weeks of fully paid family leave (US; expanding globally).
  • Generous budget for equipment, software, and office furniture.
  • $100/month education budget for continuous professional development.
  • 100% employer-covered health insurance premiums for US employees and dependents.

Tech Stack

mobilewidgetsanalytics

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