Product Support Specialist - LATAM

Posted 4 months agoViewed

💎 Seniority level: Experience with B2B support

📍 Location: Mexico, Costa Rica, Colombia

🔍 Industry: Software

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 12 months agoManagement Information Systems Human Resources Recruiting Software

🗣️ Languages: English

⏳ Experience: Experience with B2B support

🪄 Skills: Project ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceRESTful APIsAttention to detailDocumentationEmpathyTroubleshootingCross-functional collaborationStakeholder managementTechnical supportCRMCustomer supportCustomer SuccessSaaS

Requirements:

Experience with complex and rapidly evolving products.
Experience offering B2B support.
Experience working toward common goals with cross-functional stakeholders.

Responsibilities:

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