- Build and develop the APAC SOC team through hiring, onboarding, mentoring, performance management, and career development.
- Lead APAC Security Operations across bot activity, automated abuse, fraud, web/API attacks, and complex incident investigations.
- Establish and improve investigation methodologies, playbooks, escalation paths, quality standards, and operational KPIs.
- Ensure investigations produce clear findings and appropriate mitigation, detection, product, or customer recommendations.
- Partner with Security, Engineering, Machine Learning, Product, Customer Success, and Technical Support teams to improve detection, response, and prevention.
- Identify opportunities to automate investigative and operational workflows.
- Maintain effective regional coverage and contribute to consistent global SOC operating standards.
- Keep the team current on emerging bot, fraud, and security threats.