BrandBastion

Real-time protection of brand reputation and ad performance on social media.

101-250 employees
Founded 2013
Advertising
Private Company

Open Positions4

Portugal. Spain. United Kingdom. IrelandFull-TimeAI-powered Solution, Social MediaPosted
  • Serve as a trusted advisor to global brands, aligning BrandBastion’s AI-powered solutions with their social engagement and brand protection goals.
  • Drive renewals, upsells, and expansions by demonstrating the impact of AI-driven automation on customer engagement, brand safety, and efficiency.
  • Collaborate with AI specialists to fine-tune models based on client-specific needs, industry trends, and evolving communication styles.
  • Analyze performance data and translate insights into strategic recommendations that optimize moderation, engagement, and real-time execution.
  • Implement strategies to prevent churn and ensure long-term client retention, focusing on building strong, lasting relationships.
  • Act as the voice of the customer within the company, relaying feedback to the product, marketing, and sales teams to help shape the product roadmap and improve customer satisfaction.
  • Identify and develop customer advocates who can provide testimonials, case studies, or references.
Showing 1 of 4 positions

About BrandBastion

BrandBastion empowers brands to master social engagement at scale. We provide a premium solution leveraging AI and machine learning to automate millions of social interactions daily, while preserving the personal touch of one-on-one conversations. Our platform offers real-time alerts, sentiment analysis, automated moderation, and valuable audience insights, helping brands proactively manage their online reputation and drive better performance. We work with major global brands like Netflix, Uber, and HelloFresh. Our tech stack combines cutting-edge technologies such as Amazon S3, Amazon Route 53, Amazon CloudFront, and Material-UI, ensuring a robust and scalable infrastructure. We foster a collaborative, remote-first engineering culture, embracing a diverse team of 18+ nationalities spread across the globe. Our commitment to innovation and data-driven decision-making drives continuous improvement and allows us to quickly adapt to evolving market needs. BrandBastion is a rapidly growing company founded in 2013 with a mission to enable organizations to build safe and meaningful relationships with their audiences. We pride ourselves on our open, integrity-driven, and self-responsible work environment, offering ample opportunities for professional growth and development. Our flexible remote-first culture, coupled with annual team retreats, creates a supportive and engaging experience for our employees. With multiple funding rounds and a strong market position, BrandBastion offers exciting career opportunities within a dynamic and purpose-driven company. We are actively seeking talented individuals who are passionate about social media, AI, and building a better future for how brands interact with their communities.

Tech Stack

paymentframework

Similar Companies