BrandBastion

👥 101-250💰 Seed over 9 years agoAdvertising Marketing💼 Private Company

BrandBastion empowers brands to master social engagement at scale. We provide a premium solution leveraging AI and machine learning to automate millions of social interactions daily, while preserving the personal touch of one-on-one conversations. Our platform offers real-time alerts, sentiment analysis, automated moderation, and valuable audience insights, helping brands proactively manage their online reputation and drive better performance. We work with major global brands like Netflix, Uber, and HelloFresh. Our tech stack combines cutting-edge technologies such as Amazon S3, Amazon Route 53, Amazon CloudFront, and Material-UI, ensuring a robust and scalable infrastructure. We foster a collaborative, remote-first engineering culture, embracing a diverse team of 18+ nationalities spread across the globe. Our commitment to innovation and data-driven decision-making drives continuous improvement and allows us to quickly adapt to evolving market needs. BrandBastion is a rapidly growing company founded in 2013 with a mission to enable organizations to build safe and meaningful relationships with their audiences. We pride ourselves on our open, integrity-driven, and self-responsible work environment, offering ample opportunities for professional growth and development. Our flexible remote-first culture, coupled with annual team retreats, creates a supportive and engaging experience for our employees. With multiple funding rounds and a strong market position, BrandBastion offers exciting career opportunities within a dynamic and purpose-driven company. We are actively seeking talented individuals who are passionate about social media, AI, and building a better future for how brands interact with their communities.

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Jobs at this company:

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🔥 Customer Success Manager

Posted 11 days ago

📍 Portugal, Spain

🔍 Social Media Engagement

🔧 Requirements

Experience successfully managing renewals, expansions, and upsells at a B2B SaaS or fast-growing company
A deep understanding of marketing, community management, and social engagement, with preference given to those with agency, direct brand experience, or expertise in paid/organic social strategy – 3-5 years experience
Managed enterprise client portfolios, ensuring strategic alignment with business objectives and measurable impact
A data-driven and AI-first mindset, leveraging automation to help brands scale engagement while maintaining control
A proactive, results-oriented approach, identifying challenges, anticipating client needs, and delivering tangible business outcomes
A strategic, problem-solving mindset, using insights to tell compelling business stories and influence key stakeholders

💡 Responsibilities

Act as an Embedded Partner
Drive Account Growth
Own the Success Plan
Lead Strategic Meetings
Proactively Solve Problems
Collaborate with AI specialists to fine-tune models based on client-specific needs, industry trends, and evolving communication styles
Analyze performance data and translate insights into strategic recommendations that optimize moderation, engagement, and real-time execution
Implement strategies to prevent churn and ensure long-term client retention, focusing on building strong, lasting relationships
Feedback Loop: Act as the voice of the customer within the company, relaying feedback to the product, marketing, and sales teams to help shape the product roadmap and improve customer satisfaction
Customer Advocacy: Identify and develop customer advocates who can provide testimonials, case studies, or references

Business DevelopmentData AnalysisStrategic ManagementRESTful APIsAccount ManagementClient relationship managementSales experienceMarketingStrategic thinkingDigital MarketingCustomer supportCustomer SuccessSaaS

Posted 11 days ago

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🔥 Product Enablement Specialist

Posted about 1 month ago

📍 Spain, Mexico, Brazil, Portugal, Argentina

🔍 Social Media Management

🔧 Requirements

2–5 years experience in product enablement, product marketing, or similar roles
You’ve worked in the social media space—whether that means managing social channels yourself, supporting marketing teams, or being part of a company where social played a key role (like a social-focused tool or platform)
Ability to explain complex product features clearly and simply, both in writing and on video
Comfortable creating and editing short videos or walkthroughs
Great at connecting the dots between product capabilities and customer outcomes

💡 Responsibilities

Become a power user and subject matter expert on our platform
Help clients get the most out of the product—sharing best practices, demoing features, and offering strategic guidance based on their goals
Build and deliver client-specific configurations (e.g. saved filters, workflows, reports) that highlight value and drive adoption
Act as the first line of support for internal product questions from Sales, Customer Success, and Marketing
Create clear, high-quality enablement materials—videos, guides, decks—that show how the product works and how customers use it.
Keep our internal and client-facing knowledge bases up to date with the latest features, FAQs, and best practices.
Create and maintain courses for the BrandBastion Academy to help both internal teams and clients get the most value from the platform
Translate product usage and performance data into compelling stories that show business impact.
Proactively identify common questions and knowledge gaps, and create resources to address them.
Gather feedback from clients and internal teams to continuously improve product education and messaging
Support enablement strategies that drive adoption, growth, and client retention

Product ManagementContent creationCommunication SkillsPresentation skillsWritingClient relationship managementData visualizationMarketingCustomer supportCustomer Success

Posted about 1 month ago

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🔥 Demand Generation Manager

Posted 2 months ago

📍 Canada, United Kingdom, Portugal, Spain, Brazil

🔍 SaaS

🔧 Requirements

Proven experience in B2B SaaS marketing, running multi-channel campaigns that drive growth.
Obsessed with data, insights, and A/B testing to optimize performance.
Crafts high-converting ad copy, landing pages, and outreach messages that engage and convert.
Able to define big-picture strategies while executing and optimizing campaigns for results.
Skilled at balancing paid, organic, and outbound tactics to generate demand.
Works cross-functionally with sales, marketing, and product teams to drive aligned strategies.

💡 Responsibilities

Design and execute multi-channel marketing campaigns that attract, engage, and convert high-value prospects.
Develop Account-Based Marketing (ABM) initiatives to target and accelerate key accounts.
Create compelling marketing assets—landing pages, email campaigns, and ad creatives—to support inbound and outbound efforts.
Own our paid media strategy across Google, LinkedIn, Meta, and emerging channels.
Optimize budgets, audience targeting, and creatives to maximize ROI and pipeline growth.
Run continuous A/B testing on messaging, landing pages, and segmentation to improve conversion rates.
Collaborate with sales to develop outbound prospecting strategies that drive pipeline growth.
Create and implement personalized outreach sequences across email, LinkedIn, and other engagement platforms.
Use scalable tools and processes to enhance efficiency while maintaining hyper-personalized outreach.
Maximize every lead through a mix of email, paid retargeting, and automation to keep prospects engaged.
Implement engagement-triggered follow-ups to reach the right prospects at the right time.
Leverage marketing automation and sales intelligence tools to identify and act on real-time intent signals.
Measure campaign impact on pipeline and revenue, ensuring marketing spend drives business growth.
Experiment with new channels, strategies, and audience segments to unlock untapped opportunities.
Optimize conversion funnels and continuously refine approaches to scale impact efficiently.

Data AnalysisSalesforceProduct AnalyticsContent creationCommunication SkillsAnalytical SkillsSEORESTful APIsExcellent communication skillsAccount ManagementSales experienceData visualizationMarketingLead GenerationDigital MarketingCRMA/B testing

Posted 2 months ago

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🔥 VP Sales

Posted 3 months ago

📍 Canada, United Kingdom, United States

🧭 Full-Time

🔍 SaaS

🔧 Requirements

7+ years in B2B SaaS sales or account management, ideally in social media, martech, or ad tech
Experience managing both Account Executives and Customer Success Managers in a sales-driven environment
Strong background in sales forecasting, deal strategy, and pricing negotiation
Experience with HubSpot CRM and pipeline management
Ability to coach teams on enterprise sales, negotiation, and upsell strategies

💡 Responsibilities

Own the overall revenue forecast, spanning both new sales and upsells
Oversee and optimize the sales process and deal stages, ensuring deals are accurately logged and forecasting is precise
Directly manage 3-4 Account Executives and 1-2 Senior BDRs, helping them navigate challenges and close more deals
Lead upsell strategy for existing customers, managing a team of 8 Customer Success Managers from a revenue growth perspective
Oversee BrandBastion’s strategic partnerships and set up new partnerships with marketing agencies and tech platforms

LeadershipPeople ManagementSalesforceAPI testingStrategic ManagementMentoringNegotiationCoachingAccount ManagementClient relationship managementCross-functional collaborationSales experienceTeam managementCRMCustomer SuccessSaaS

Posted 3 months ago

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🔥 Enterprise Account Executive

Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 SaaS, digital marketing solutions

🔧 Requirements

5+ years of experience in enterprise sales, preferably in SaaS or digital marketing solutions.
Proven track record of consistently meeting or exceeding sales quotas with large accounts.
Strong consultative sales approach with excellent negotiation and closing skills.
Exceptional communication and presentation abilities.
Adept at navigating complex sales cycles and engaging with senior decision-makers.

💡 Responsibilities

Identify and engage potential enterprise clients through research, networking, and outreach efforts, leveraging your understanding of the social media landscape.
Develop and execute account-based sales strategies to penetrate key accounts and meet or exceed sales targets.
Build trusted relationships with senior marketing leaders, understanding their challenges, goals, and how BrandBastion can drive value for their business.
Articulate BrandBastion’s unique value proposition, showcasing the capabilities of our platform, including AI-driven community management, sentiment analysis, crisis management, and more.
Maintain a robust pipeline of qualified leads and opportunities, tracking progress in the CRM system and ensuring accurate forecasting.
Partner with internal teams, including Marketing, Product, and Customer Success, to deliver a seamless experience for clients and gather feedback for continuous improvement.
Stay ahead of industry trends, competitive offerings, and client needs to identify opportunities and inform product development.

SalesforceBusiness OperationsCommunication SkillsRESTful APIsPresentation skillsAccount ManagementNegotiation skillsClient relationship managementSales experienceMarket ResearchLead GenerationStrategic thinkingDigital MarketingCRMData analyticsSaaS

Posted 3 months ago

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