Leap Tools

We are the makers of Roomvo, a proprietary AR visualization platform that is changing the way people buy online and in stores. Global billion-dollar companies trust us to supercharge their retail operations every day, at scale. Roomvo is a visualizer that integrates seamlessly with any website to enhance customer experience across all platforms. Shoppers now have the ability to take a picture of their room, and change it instantly to bring products to life in their own space. With nothing to download, and no other hardware required, visualization has never been this simple.At Leap Tools, we are building the world's most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian's, and everything in between. We have been recognized as one of the fastest growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company. At Leap Tools, we deeply value the unique skills and experiences each individual brings to our team. We are dedicated to fostering an inclusive and accessible environment that meets the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodations during the hiring process or need support to ensure equal participation, please do not hesitate to reach out to us at hr@leaptools.com, and we will work with you to address your needs and provide appropriate accommodations. We are committed to ensuring that every candidate has an equal opportunity to join and thrive at Leap Tools.

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📍 Canada

🧭 Full-Time

🔍 Technology

  • At least 3 years of experience in a Customer Success or Account Management role.
  • Direct experience working with Enterprise customers and managing a book of business.
  • Ability to quickly learn and prioritize technically complex processes and tasks.
  • Comfortable engaging C-suite executives professionally.
  • Ability to manage tight deadlines while controlling schedule.
  • Proficient in Google Workspace (including spreadsheets and Google Docs) and Salesforce.
  • Clear written and verbal communication skills.
  • Experience in a SaaS environment is a plus.
  • Bonus asset: Fluency in a second language.

  • Manage the customer life cycle for our largest customers.
  • Be responsible for key metrics such as Customer Health, Retention, and Expansion.
  • Become a trusted partner to customers to understand their needs and help them achieve their goals.
  • Engage as a mentor across the wider Customer Success team.
  • Serve as a key voice of Enterprise customers to internal teams and partner to drive best-in-class customer experiences.
  • Maintain impeccable records in Customer Success software.
  • Engage with customers to assess priorities and identify opportunities.
  • Advocate for customers within the organization, documenting requests and suggesting areas for improvement.

LeadershipProject ManagementData AnalysisProduct ManagementSalesforceProject CoordinationCross-functional Team LeadershipData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
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📍 Canada

🧭 Full-Time

🔍 Interior décor technology

  • Bachelor’s degree in Business Administration, Statistics, Economics, or a related field.
  • 2+ years of experience in sales operations, business analysis, or data analysis.
  • Proficiency with Salesforce.
  • Proficient in Excel and/or Google Sheets.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and ability to manage multiple tasks.

  • Maintain integrity and accuracy of CRM data in Salesforce.
  • Provide training and support for Salesforce and sales technologies.
  • Analyze sales processes to identify inefficiencies and propose improvements.
  • Collect and analyze sales data to track performance and develop reports.
  • Collaborate with sales leadership and communicate insights through reports and dashboards.

Business AnalysisData AnalysisSalesforceStrategyData analysisCollaborationProblem Solving

Posted 2024-10-23
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📍 Canada

🧭 Full-Time

🔍 Interior décor technology

  • Strong computer science fundamentals demonstrated through a degree in computer science or engineering.
  • Experience with TypeScript and single page web applications (HTML5, CSS3).
  • Python development experience.
  • Familiarity with Linux and git.
  • Exceptional attention to detail and focus on quality.

  • Craft scalable TypeScript and Python code to integrate with customer websites, apps, and APIs.
  • Design and develop single-page web applications using TypeScript and Redux.
  • Work with Django in a microservices architecture.
  • Implement APIs over HTTP and gRPC.

PostgreSQLPythonDjangoGitTypeScriptgRPCHTML5CSS3ReduxNext.jsReactLinux

Posted 2024-10-23
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🔥 3D Modeler
Posted 2024-10-23

📍 Canada

🧭 Full-Time

🔍 Interior décor technology

  • Strong understanding of how lighting and camera settings affect scene realism.
  • Excellent organizational skills for managing details in complex Blender environments.
  • Passion for 3D modeling with thorough technical knowledge of Blender.
  • Deep understanding of Physically Based Rendering and UV mapping.
  • Ability to optimize high poly and low poly models for better performance.
  • Innate knowledge of Cycles and Eevee rendering engines for optimal environment setup.
  • Strong communication skills for capturing requirements and sharing designs.

  • Design well-organized and detailed 3D scenes with high realism.
  • Create solutions for engineering teams to enhance realism and performance.
  • Model 3D objects and scenes for a global audience.
  • Collaborate with research engineers to innovate best practices.
  • Work with sales and marketing to design impactful trade show assets.

BlenderCommunication SkillsCollaborationOrganizational skills

Posted 2024-10-23
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