Leap Tools

👥 101-250 Internet Augmented Reality Information Technology Data Visualization💼 Private Company

Leap Tools empowers the interior décor industry with Roomvo, its cutting-edge augmented reality (AR) visualization platform. Global brands like Home Depot rely on Roomvo to enhance customer experiences, boosting e-commerce conversion rates and reducing returns. Our technology seamlessly integrates with any website, allowing shoppers to visualize products in their own space using only a smartphone photo. We're a Deloitte-recognized, fast-growing tech company with a remote-first culture and a global reach spanning 80+ countries. Our team leverages a modern tech stack including TypeScript, Next.js, React/Redux, Python, Django, and PostgreSQL, fostering a collaborative and innovative engineering environment. We value work-life balance, offering generous time off, remote work stipends, and a supportive culture that prioritizes growth and achievement. Our engineering teams employ agile methodologies, emphasizing quality, detail, and efficient execution. We pride ourselves on building highly scalable and performant applications, consistently exceeding customer expectations. We encourage ownership and collaboration, fostering an environment where diverse perspectives and challenging ideas are valued. We’re not just building software; we’re transforming how people shop and decorate their homes. Leap Tools is a high-growth, dynamic company that prioritizes employee well-being. We offer competitive compensation and benefits, including comprehensive parental leave, flexible work arrangements, and the opportunity to work from anywhere in the world for up to three months annually. Join a team dedicated to creating an iconic global tech company. Our team of 101-250 employees work collaboratively, building upon our success as one of Deloitte's fastest-growing companies. We're actively seeking talented individuals to join our growing team and contribute to our continued success. Our commitment to innovation and our user-centric approach to design have made us a leader in the AR visualization space. We provide the tools and support our team needs to be successful.

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Jobs at this company:

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🔥 VP, Customer Success

Posted about 3 hours ago

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

Exceptional leadership skills with the proven ability to inspire, mentor, and develop a high-performing Customer Success team at a high-growth B2B tech company
Proven track record of building and scaling customer success teams in rapidly growing SaaS organizations. The ideal candidate has contributed to scaling organizations from 250 to 500+ employees
Proven success in driving customer satisfaction, retention, and revenue growth

💡 Responsibilities

Develop and execute the customer success strategy in alignment with company objectives
Lead, mentor, and scale a high performing Customer Success team
Foster a culture of excellence, collaboration, and customer-centricity within the Customer Success department

Posted about 3 hours ago

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🔥 Team Lead, Customer Success

Posted about 3 hours ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

5+ years of experience in customer success, account management, or a similar role, ideally within a SaaS environment
Strong leadership and team management skills
Proven track record of driving customer satisfaction, retention, and revenue growth
Excellent communication (written and verbal), problem-solving, and relationship-building skills
Ability to analyze data and make strategic recommendations
You are comfortable working in the Google Workspace (Google Sheets and Google Docs) and with Salesforce

💡 Responsibilities

Grow a book of customers by leading a team of Customer Success Managers, as well as by managing key customers directly
Use your technical understanding to best support our customers
Leverage your exceptional success and account manager experience
Maintain a high customer retention rate.
Develop strategies to increase revenue retention and drive growth within our customer base
Serve as the voice of our customers to our internal teams - including Product, Sales, and Leadership
Create and document knowledge in a central repository of technical solutions to customer problems
Partner with internal teams to drive best-in-class customer experiences and WOW moments to our customers
Provide coaching, training, and guidance to ensure CSMs meet or exceed their performance goals
Support CSMs and customers on escalations and challenging situations

LeadershipSQLData AnalysisSalesforceCustomer serviceAccount ManagementTeam managementCustomer SuccessSaaS

Posted about 3 hours ago

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🔥 Demand Generation Manager

Posted about 3 hours ago

📍 Canada

🧭 Full-Time

🔍 Interior Décor

🔧 Requirements

Minimum 3 years of demand generation experience in a B2B Saas environment
Proven track record of successful management of multi-channel campaigns that contribute to the sales pipeline
Prior experience identifying and building out new channels to drive lead generation
Exposure and working knowledge of Salesforce and marketing automation tools such as HubSpot and Marketo
Experience with digital paid media platforms like: Google Ads, LinkedIn Ads, Facebook Ads etc
Strong analytical skills, with experience analyzing data and making data-driven decisions
Knowledge of sales techniques and strategies
Bachelor’s degree in marketing or related field

💡 Responsibilities

Run and build multi-channel programs working with the Senior Manager to execute a comprehensive demand generation strategy to grow our dealer network and increase share of wallet with our current dealer customer base.
Develop and implement demand generation campaigns and programs. Own campaigns from inception to launch.
Develop hypotheses, experiments, A/B tests to increase inbound generated leads and pipeline
Build relationships with industry leaders and develop sponsorship programs that drive brand and product awareness
Work closely with product marketing and the dealer team to align efforts and drive revenue
Develop and maintain relationships with partners, associations, and other stakeholders
Work alongside the Sr. Manager to develop and execute strategy for lead acquisition and channel optimization
Use data and analytics to measure and improve the performance of demand generation efforts. Make recommendations on areas to improve marketing effectiveness through better audience segmentation, marketing techniques, and processes
Work closely with design to build out assets for dealer team to help drive Roomvo product usage
Monitor industry trends and stay up-to-date on new technologies and techniques
Attend industry events and conferences to build relationships and promote the company

Data AnalysisSalesforceMarketingLead GenerationDigital MarketingA/B testing

Posted about 3 hours ago

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🔥 Staff Software Developer, Backend

Posted 1 day ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

8+ years of software development experience building and operating scalable, reliable systems in production environments.
Strong experience with complex ETL flows and high-throughput systems is highly preferred.
Deep understanding of computer science fundamentals (algorithms, data structures, networking, databases).
Proven experience designing and scaling distributed systems focusing on performance, observability, and fault tolerance.
Strong architectural instincts and the ability to make high-leverage technical decisions that impact multiple teams and systems.
Demonstrated ability to influence and mentor senior engineers, guide teams through ambiguity, and elevate engineering practices across the board.
Exceptional ownership mindset — you drive initiatives forward, raise the bar, and deliver lasting impact.
Excellent communication and cross-functional collaboration skills.
Comfortable operating in a fast-paced, high-autonomy, product-driven environment.
Experience with e-commerce and catalog management is preferred.
Familiarity with our stack (Python, Django, Kubernetes, PostgreSQL, AWS) is strongly preferred, but deep expertise in analogous systems and a willingness to learn are welcome.

💡 Responsibilities

Drive the design, architecture, and delivery of complex backend systems that enable 3D and computer vision experiences at scale.
Lead the development of mission-critical APIs, data pipelines, and services that support high-traffic applications used globally.
Partner with product and engineering leadership to define technical direction, identify foundational investments, and plan for scale and performance.
Serve as a force multiplier by mentoring senior engineers, conducting architecture reviews, and enabling high-quality, high-velocity development across teams.
Champion engineering excellence and set the technical bar for backend systems in terms of scalability, resiliency, observability, and maintainability.
Lead cross-functional initiatives that span multiple teams and stakeholders across the business.
Help shape the long-term technical vision and culture of the engineering organization.
Influence hiring, onboarding, and growth strategies to ensure a strong and healthy team over time.

AWSBackend DevelopmentPostgreSQLPythonSoftware DevelopmentSQLDjangoETLKubernetesSoftware ArchitectureAlgorithmsAPI testingData StructuresCI/CDRESTful APIsMicroservices

Posted 1 day ago

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🔥 Community Manager

Posted 7 days ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

2-3 years of experience in community management, social media management, or customer engagement
Experience with online communities (Facebook, Reddit, LinkedIn, etc.) and a strong understanding of community engagement best practices
Experience in conducting surveys, polls, and gathering actionable insights from online communities
Strong written and verbal communication skills
Ability to identify and analyze key communities, trends, and conversations to drive strategic recommendations to gain adoption
Experience with online community tools and analytics platforms
Detail-oriented and able to handle multiple projects in a fast-paced environment
Self-starter, motivated by growth

💡 Responsibilities

Identify and engage with key online communities
Develop and implement strategies to grow and engage online communities
Actively monitor and respond to user comments, messages, and questions
Foster relationships with brand advocates and ambassadors
Conduct discussions, surveys and polls within communities
Analyze community sentiment and user behaviour
Collaborate with the marketing, product, and customer success teams to create engaging content
Curate relevant and timely content to drive conversations
Deliver actionable insights and strategic suggestions to the marketing team
Serve as the voice of the community
Identify common questions, concerns, and feature requests within the community
Track key community metrics
Prepare reports on community trends, user feedback, and campaign performance
Organize and execute virtual or in-person events
Work closely with the marketing, customer success, and product teams
Contribute to community-driven campaigns

Data AnalysisProject CoordinationContent creationCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceSEOAttention to detailWritten communicationRelationship buildingReportingCross-functional collaborationMarketingDigital Marketing

Posted 7 days ago

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🔥 Director, Customer Success

Posted 13 days ago

📍 Canada

🧭 Full-Time

🔍 Interior décor industry

🔧 Requirements

Experience leading a high performing customer success team at a high-growth B2B tech company
Experience scaling customer success teams and processes in a rapidly growing SaaS organization
Ability to think both big-picture strategy and ensure the delivery of concrete tactics
Excellent interpersonal, communication, and leadership skills
Strong business acumen and ability to align customer outcomes with company objectives
Strong problem-solving abilities and the ability to manage complex client relationships
Ability to influence senior stakeholders and cross-functional teams

💡 Responsibilities

Lead, mentor, and manage a high performing customer success team
Monitor key performance indicators (KPIs) and customer success metrics, drawing meaningful insights to guide the department’s overarching strategy
Focus on delivering an exceptional customer experience, ensuring consistent and high quality interactions at every touch point
Maintain and grow relationships with key accounts, acting as the primary point of contact for escalations and strategic discussions
Collaborate with key stakeholders in sales and marketing to coordinate efforts that drive revenue growth
Drive continuous improvement and optimization of customer success processes, including onboarding, account reviews, and ongoing account management
Foster a customer-first culture within the team, providing guidance, coaching, and support as needed
Work with product teams to relay customer feedback and advocate for product improvements

LeadershipPeople ManagementCross-functional Team LeadershipProduct DevelopmentStrategic ManagementCommunication SkillsCustomer serviceMentoringCoachingInterpersonal skillsExcellent communication skillsProblem-solving skillsAccount ManagementNegotiation skillsReportingClient relationship managementRelationship managementSales experienceTeam managementStakeholder managementProcess improvementCustomer supportCustomer SuccessSaaS

Posted 13 days ago

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🔥 DevOps Engineer

Posted 17 days ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

Experience with Kubernetes or AWS in a cloud environment
Shell scripting prowess in a Linux environment
Development track record in at least one of the following languages: Python, JavaScript, TypeScript, Java, C and/or C++

💡 Responsibilities

Smooth operation of state of the art production systems used by millions of users
Engineering tools (e.g. process and work tracking)
CI/CD infrastructure and release automation
Testing infrastructure (various environments and stages)
Investigation and resolution of scalability bottlenecks and production incidents
Be on the lookout for how this list can change to our benefit

AWSPostgreSQLPythonBashDjangoKubernetesTypeScriptReduxNext.jsReactCI/CDLinuxDevOpsScripting

Posted 17 days ago

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🔥 Technical Project Manager

Posted 27 days ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

Exceptional organizational skills, and ability to manage complex technical projects under tight deadlines
Ability to make judicious decisions quickly and effectively under ambiguous circumstances
Excellent communication skills and ability to motivate team members to deliver results
Experience working in a collaborative environment and promoting a teamwork mentality
Able to determine, define, and document clear deliverables, and identify roles and responsibilities of project members
Good understanding of web technologies (single page applications, cookies, web views in native applications, HTML, TypeScript)
Familiarity with programming/scripting

💡 Responsibilities

Manage visualizer integrations throughout the entire life cycle of our customers
Work closely with our Professional Services team to deliver exceptional visualizer experiences on time
Design elegant, maintainable, and scalable visualizer solutions that help our customers achieve their goals, while balancing complexity and technical debt
Become a trusted partner to internal teams (Customer Success, Sales, Product, etc), providing technical expertise and sharing best practices to drive best-in-class customer experiences
Collaborate with Project Operations Manager to create and maintain processes, templates and documentation
Engage as a mentor within the Technical Project Management and Professional Services teams

Project ManagementSoftware DevelopmentFrontend DevelopmentHTMLCSSJavascriptTypeScriptProject CoordinationCross-functional Team LeadershipCommunication SkillsAgile methodologiesRESTful APIsOrganizational skillsProblem-solving skills

Posted 27 days ago

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🔥 Senior Software Developer, Full Stack

Posted 27 days ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

5+ years of software development experience building scalable systems
Strong computer science fundamentals based on a degree in computer science or distinctive work experience in software development
Strong understanding of both front-end and back-end technologies
Strong focus on execution and delivery of the product
Exceptional attention to detail and focus on quality and long-term goals
Strong communication skills
A demonstrated ability to provide guidance, mentorship, and support
A leadership mindset. You take initiative, make decisions and deliver results consistently.
Comfortable working in a fast-paced, evolving environment where learning and adaptability are key.
Familiarity with the stack is strongly preferred but not required.

💡 Responsibilities

Leverage cutting-edge computer vision technology to launch visually stunning 3D experiences for clients in the home decor industry.
Lead and drive high-impact projects and initiatives that align with business goals, ensuring successful execution from the idea to launch.
Design and implement scalable, maintainable, high-performance solutions, ensuring an exceptional user experience.
Own key systems and components within the front-end architecture, driving their development, deployment, operation, and continuous improvement.
Share your knowledge by mentoring your peers and more junior team members.
Provide technical leadership through architectural reviews, system design discussions, and improving team processes and engineering best practices.
Leverage your knowledge and expertise to help shape our engineering culture.
Unblock, support and communicate with internal and external partners to achieve results
Help us build a strong team through mentorship and by participating in the hiring process.

AWSBackend DevelopmentLeadershipPostgreSQLPythonSoftware DevelopmentDjangoFrontend DevelopmentTypeScriptAPI testingREST APIReduxNext.jsReactCI/CDMentoringMicroservices

Posted 27 days ago

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🔥 Senior Software Developer, Backend

Posted 27 days ago

📍 Canada

🧭 Full-Time

🔍 Interior décor

🔧 Requirements

5+ years of software development experience building scalable systems
Strong computer science fundamentals based on a degree in computer science or distinctive work experience in software development.
Solid understanding of distributed system architecture focusing on availability, reliability and performance.
Strong focus on execution and delivery of the product
Exceptional attention to detail and focus on quality and long-term goals
Strong communication skills
A demonstrated ability to provide guidance, mentorship, and support
A leadership mindset. You take initiative, make decisions and deliver results consistently.
Comfortable working in a fast-paced, evolving environment where learning and adaptability are key.
Familiarity with the stack is strongly preferred but not required.

💡 Responsibilities

Leverage cutting-edge computer vision technology to launch visually stunning 3D experiences for clients in the home decor industry.
Work closely with product, ML engineers, DevOps and other stakeholders to design and build performant and reliable systems, APIs and ETL pipelines.
Own key systems and components, driving their development, deployment, operation, and continuous improvement.
Provide technical leadership through architectural reviews, system design discussions, and improving team processes and engineering best practices.
Leverage your knowledge and expertise to help shape our engineering culture.
Unblock, support and communicate with internal and external partners to achieve results.
Help us build a strong team through mentorship and by participating in the hiring process.

AWSBackend DevelopmentLeadershipPostgreSQLPythonSoftware DevelopmentSQLDjangoETLGitKubernetesAlgorithmsAPI testingData StructuresREST APICommunication SkillsCI/CDProblem SolvingMentoringDevOpsWritten communicationMicroservicesAdaptabilityTeamworkJSON

Posted 27 days ago

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