Bloomerang

Bloomerang is a company that specializes in providing solutions for customer engagement and retention, focusing on enhancing relationships with clients.

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Jobs at this company:

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🔥 Onboarding Specialist

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 40000.0 - 54000.0 USD per year

🔍 Nonprofit fundraising software

1+ years of experience supporting SaaS CRM onboarding and training in a virtual and/or on-site environment.
Strong focus on customer onboarding best practices.
Comfortable serving as the primary contact between internal and external stakeholders to help ensure deliverables are met.
Strong organization skills and the ability to prioritize tasks to meet deadlines and goals.
Strong technical proficiency and ability to quickly learn and understand new software products and concepts.
Excellent written and verbal communication skills.
Skilled in using Excel for reviewing and troubleshooting customer data import files.

Manage the customers’ Getting Started Journey.
Own the 1:1 virtual follow-up sessions to ensure learning content understanding.
Assist customers with value recognition in their purchased platform(s).
Act as a point of contact throughout the Customer Getting Started Journey.
Manage customer hand-offs between internal Bloomerang teams.

Project ManagementMicrosoft ExcelCustomer serviceTechnical supportCRMSaaS

Posted 1 day ago

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🔥 Vice President, Sales

Posted 8 days ago

📍 Indianapolis, IN

🧭 Full-Time

💸 275000.0 - 350000.0 USD per year

🔍 Nonprofit software and fundraising

10+ years of sales experience in a high-growth company.
4+ years in senior leadership roles like VP, with a focus on SMB/Mid-Market sales.
Experience in SaaS applications or financial services sales.
Strong analytical skills and a data-driven approach to decision-making.
Proficiency with Salesforce, Outreach, Gong, and Google Suite.
Exceptional coaching and mentoring abilities to develop a high-performing team.

Develop and execute overall sales strategy for SMB and Mid-Market segment aligned with company goals.
Lead and inspire a team of sales leaders, promoting a high-performance culture.
Analyze market trends and customer feedback to refine sales strategies.
Assess sales team performance, implementing coaching plans to improve.
Build strong relationships with key prospects and assist in negotiation processes.
Collaborate with various teams to ensure aligned processes and customer experience.

LeadershipSalesforceCoachingCross-functional collaborationMentorshipSaaS

Posted 8 days ago

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🔥 Customer Marketing Expansion Specialist

Posted 9 days ago

📍 US

🧭 Full-Time

💸 65000.0 - 85000.0 USD per year

🔍 Fundraising/donor CRM

Bachelor’s degree in Marketing, Business, or related field; Master’s degree is a plus.
5+ years of experience in customer marketing, life-cycle management, or a related role.
Proven track record of managing customer expansion strategies.
Strong analytical skills with experience in data-driven decision-making and reporting.
Excellent communication and interpersonal skills.
Proficiency in marketing automation tools, CRM systems, and data analysis platforms.
Ability to thrive in a fast-paced, dynamic environment.

Deliver high quality customer leads to the Account Management team to build pipeline and achieve goals across a multi-product software company.
Improve reporting for pipeline delivery, clearly defining sources and tactics that boost upsell motions.
Build partnerships with the Account Management leadership team for campaign visibility and support in realizing their quota.
Collaborate with cross-functional teams to simplify processes and improve upsell conversion rates.
Execute marketing strategies to drive customer growth and product expansion.

Data AnalysisReportingCRM

Posted 9 days ago

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🔥 Account Management Business Development Representative

Posted 14 days ago

📍 United States

🧭 Full-Time

💸 65000.0 USD per year

🔍 Nonprofit software and fundraising solutions

A desire to grow within Bloomerang and for developing a career in technology sales.
Outstanding time management and organization skills.
Strong communication skills to engage leads via phone and email.
Ability to qualify leads based on their needs and readiness to buy.
A natural curiosity to deeply understand our customers, their needs, and how our solutions can help them succeed.
Hitting sales goals consistently (monthly and quarterly).
Strong sense of professional goals and being career driven.
Being highly detail-oriented who can learn new processes quickly.
Coachability and openness to change is key.
Willingness to roll up your sleeves and be a team player.
Being an active listener with a strong sense of empathy will help you excel.
The ability to work in a fast-paced, collaborative environment.
Inside sales/lead generation experience is a plus! (1+ years).
Possesses the drive to advance into a quota-carrying sales role.
Competitive drive and the ability to self-motivate to meet and exceed expectations.
Strong ability to problem solve and find new ways to create value.

Identify and qualify upsell opportunities through inbound leads and outbound prospecting.
Respond to inbound inquiries and re-engage past prospects.
Schedule qualified meetings for Account Managers.
Use CRM tools (like Salesforce, Outreach) to manage leads and track progress.
Meet or exceed daily productivity targets (calls, emails, etc).
Continually learn about our SaaS and fundraising solutions and the nonprofit sector to effectively communicate value.
Collaborate with the team to share best practices and improve processes.

SalesforceCommunication SkillsCustomer serviceLead GenerationCRMSaaS

Posted 14 days ago

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🔥 Business Transformation Manager

Posted 15 days ago

📍 United States

🧭 Full-Time

💸 82000.0 - 123000.0 USD per year

🔍 Nonprofit software

Proven leadership with 3+ years of experience in project or program management.
Exceptional communication and organization skills, with the ability to tailor messages to different audiences.
Collaborative spirit demonstrated through experience in cross-functional relationships.
Strong analytical mindset to make connections and solve problems effectively.
Adaptability to quickly respond to changing business needs and drive results.

Drive strategic initiatives by planning, executing, and tracking in partnership with functional team leads.
Facilitate collaboration through team sessions, presentations, and risk mitigation discussions.
Monitor progress using metrics and benchmarks to track program performance.
Ensure stakeholder communication with timely updates on project status and deliverables.
Build operational readiness by preparing internal teams for new business processes.

LeadershipProject ManagementCross-functional Team LeadershipCommunication SkillsAnalytical Skills

Posted 15 days ago

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🔥 Sales Enablement Program Manager (BDR Team)

Posted 17 days ago

📍 US

🧭 Full-Time

💸 88000.0 - 132000.0 USD per year

🔍 Nonprofit software solutions

3-5 years Prior work experience in Sales Enablement
1-3 Previous experience as a BDR, BDR manager
Excellent Content development and delivery skills
Track record of developing new talent
Creative problem solving skills

Support Knowledge transfer during and after onboarding
Work closely with BDR leadership to understand and solve for issues
Effectively coach and develop BDRs at all stages of development
Work collaboratively with other Program Managers, Enablement and sales leaders to identify and strategically approach and solve problems
Adapt quickly to organizational needs and identify opportunities to bring BDR team and leadership through change
Decreased ramp time for new BDRs
Higher quality MQOs turned into sales
More comprehensive communication and process cadence across the sales organization
High NPS scores from BDRs and BDR leaders

Communication SkillsProblem SolvingCoaching

Posted 17 days ago

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🔥 Sales Enablement Program Manager (Account Executives and Account Managers)

Posted 17 days ago

📍 United States

🧭 Full-Time

💸 88000.0 - 132000.0 USD per year

🔍 Nonprofit fundraising software

3-5 years of prior work experience in Sales Enablement
Former quota carrying seller or sales manager
Excellent ability to design and deliver content
Track record of developing sales talent
Onboarding experience

Assist in onboarding new sellers
Support sellers in skill development
Apply Change Management principles to support sales organization changes
Collaborate with Sales leadership to develop solutions and strategies
Coach and develop sales reps and leaders
Support New Business and Upsells by promoting the suite of products
Help sales teams reach increased sales goals
Ensure adherence to sales processes
Increase sellers' skills and confidence

CoachingChange Management

Posted 17 days ago

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🔥 Sr. Account Manager

Posted 17 days ago

📍 United States

🧭 Full-Time

💸 135000.0 USD per year

🔍 Nonprofit Software

Curiosity: A genuine interest in understanding others, their processes, and challenges.
Relationship Building: Ability to foster strong relationships with customers.
Discipline: Effective management of daily sales activities.
Sales Acumen: Understanding of sales techniques like prospecting and closing.
Communication: Excellent verbal and written communication skills.
Organization: Strong skills to manage leads and client interactions.
Adaptability: Ability to thrive in a fast-paced environment.

Effectively manage the entire sales cycle, from lead generation to deal closure.
Identify and qualify upsell opportunities within the existing client base.
Provide tailored solutions and product demonstrations to clients.
Self-prospect existing customers through business reviews and check-ins.
Respond promptly to inbound leads and inquiries from potential clients.

SalesforceAccount ManagementLead GenerationCRMCustomer SuccessSaaS

Posted 17 days ago

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🔥 Inbound Business Development Representative

Posted 30 days ago

📍 Indianapolis, IN

🧭 Full-Time

💸 65000.0 USD per year

🔍 Nonprofit fundraising/donor CRM

Desire to grow within Bloomerang and for developing a career in technology sales.
Outstanding time management and organization skills.
Strong sense of professional goals and being career driven.
Being highly detail-oriented who can learn new processes quickly.
Coachability and openness to change is key.
Willingness to roll up your sleeves and be a team player.
Being an active listener with a strong sense of empathy will help you excel.
Inside sales/lead generation experience is a plus! (1+ years).
Exceptional verbal and written communication skills.
Possesses the drive to advance into a quota-carrying sales role.
Strong ability to problem solve and find new ways to create value.

Generate prospects through strategic marketing campaigns.
Qualify/Disqualify leads via phone and email communication.
Re-engage prospects with previous interest in Bloomerang.
Utilize CRM tools (Salesforce) to manage opportunities and pipelines.
Set qualified appointments for the Account Executive team.
Hitting or exceeding daily productivity numbers consistently.
Conduct calls to qualify our software products and services to leads.
Continuously expand product knowledge for a consultative approach to leads.
Nurture relationships with potential customers.
Collaborate with team members to share and learn from best practices.

SalesforceCommunication SkillsCollaborationProblem SolvingCustomer serviceLead GenerationCRM

Posted 30 days ago

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🔥 Account Manager

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 $23.00 - $28.00 per hour

🔍 SaaS

Advanced knowledge of sales techniques, including prospecting, lead qualification, negotiation, and closing deals.
Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries.
Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups.
The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial.

Effectively manage the entire sales cycle, from lead generation to deal closure.
Identify and qualify upsell opportunities within the existing client base.
Provide tailored solutions and product demonstrations to clients, addressing their specific needs.
Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads.
Prospect into client base and uncover new opportunities.
Qualify leads based on budget, authority, need, and timeline (BANT criteria).
Conduct sales activities to generate interest and schedule meetings with potential clients.
Develop and maintain a pipeline of sales prospects and opportunities.
Stay up-to-date on the features and benefits of our SaaS products.
Effectively communicate the value proposition of our solutions to clients and leads.
Stay informed about the latest technology and SaaS developments.
Be proficient in using relevant software and tools to effectively communicate and demonstrate our products.

Business DevelopmentCommunication SkillsCollaborationAdaptability

Posted 4 months ago

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Bloomerang

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