Engage with customers and partners to renew subscription and support revenues
Lead renewal contract negotiations and achieve on-time contract booking
Apply Accela’s sales and renewal processes, policies, and approval requirements
Build renewal quotes and maintain accurate customer and contract data in Salesforce CPQ
Leverage AI tools to draft, refine, and personalize renewal communications
Proactively identify renewal risk using customer engagement signals, contract complexity, and historical patterns
Drive renewals to close within committed timeframes and communicate risk or dependencies to stakeholders
Assist cross sell / upsell opportunities and work with field sales team to generate incremental revenue
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About Accela
Accela powers over 900 government agencies, serving 300 million citizens with SaaS solutions. We transform complex government processes into streamlined digital experiences. This includes solutions for planning, building, licensing, and permitting. We help governments worldwide build thriving communities and protect essential services. From small towns to major cities, our platform enables efficient, transparent civic engagement. We empower agencies to do more with less, leveraging cloud technology.
How We Work
We foster a workplace community where your differences are celebrated. We prioritize psychological safety and belonging for every team member. You will find resources and attention dedicated to evolving our practices. This ensures diversity thrives and supports equity in opportunity. Many of our roles offer remote flexibility, with some based fully remote in the US. Some hybrid roles provide a mix of in-office and remote work. We believe in clear purpose and an inclusive environment.
Engineering at Accela
Our cloud-based platform, the Accela Civic Platform, leverages Microsoft Azure. Engineers here solve complex problems digitizing government processes at scale. You will work with a diverse tech stack including advanced SQL, REST APIs, and debugging tools. We use programming languages like JavaScript, Python, and C#. You can contribute to continuous integration/continuous deployment pipelines. You will also engage with version control systems and monitoring tools like Azure or AWS. We embrace collaboration across technical teams.
Why Join Us
Shape the future of government services for 300M+ citizens globally.
Work in an inclusive environment that values diversity and psychological safety.
Solve challenging technical problems using modern cloud technologies like Azure.
Grow your career in a company backed by significant investment, with 12 acquisitions.
Benefits & Perks
Flexible time off.
Comprehensive medical, dental, and vision plans.
Family planning benefits.
401(k) retirement savings plan with company match.
Health savings account with company contributions.