- Administer Jira Server / Data Center, Confluence, and Atlassian Cloud environments.
- Configure and support workflows, permissions, dashboards, JQL, automations, integrations, and plugins.
- Monitor Jira performance, troubleshoot issues, and improve platform stability and reliability.
- Support maintenance, upgrades, housekeeping, and incident resolution.
- Improve Jira governance and reduce configuration debt.
- Automate routine administrative tasks using ScriptRunner, REST API, and scripting tools.
- Collaborate with Infra, SRE, DBA, and engineering teams to resolve system and performance issues.
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