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Customer Success Manager

Posted 3 days agoViewed

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💎 Seniority level: Manager, 5+ years

📍 Location: United States

🔍 Industry: Microsoft services and solutions

🏢 Company: Quisitive👥 501-1000💰 $4,558,917 Post-IPO Equity almost 2 years agoConsultingInformation TechnologyLegal

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: Project ManagementAgileBusiness AnalysisAzureCommunication SkillsCustomer serviceMicrosoft OfficeAccount ManagementClient relationship managementBudgetingRisk ManagementStakeholder managementCustomer supportChange ManagementCustomer SuccessSaaS

Requirements:
  • 5+ years of project, account, and/or customer management experience and history of attaining client growth targets
  • Level 100-200 understanding of Microsoft cloud products (Microsoft 365, Azure, Copilot, etc.) from a business user perspective
  • Experience in the Information Technology services and/or consulting industry
Responsibilities:
  • Being the “Voice of the Customer” to secure Quisitive solutions and resources which satisfy client business needs
  • Building trusted one-to-many relationships in your client organizations and understanding their desired outcomes
  • Promoting and positioning Quisitive solutions and services with the goal of growing revenue
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