Vivian Health

πŸ‘₯ 51-100πŸ’° $60,000,000 Private almost 3 years agoNursing and Residential CareStaffing AgencyHuman ResourcesRecruitingHealth CareπŸ’Ό Private Company
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Vivian Health is a company focused on healthcare staffing and technology solutions, aimed at connecting healthcare professionals with job opportunities.

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πŸ“ United States

🧭 Full-Time

πŸ’Έ 100000.0 - 155000.0 USD per year

πŸ” Healthcare Recruitment

  • 5+ years in customer success, account management, or a similar client-facing role managing large-scale accounts within the Healthcare Staffing industry
  • Proven track record of driving post-sales revenue growth, renewals, and expansion
  • Strong executive presence and communication skills, with the ability to lead conversations, build rapport, and drive strategic outcomes
  • Highly organized with excellent project management skillsβ€”able to prioritize, multitask, and meet deadlines in a fast-paced, remote environment
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and a strong aptitude for data-driven decision-making
  • Cultivate deep, long-term relationships with key stakeholders and decision-makers across complex, multi-layered enterprise accounts
  • Increase platform utilization and identify opportunities for upsells, cross-sells, and expansion by aligning Vivian’s solutions to client goals
  • Lead customer business reviews and strategy sessions, demonstrating value through data, metrics, and ROI analysis
  • Serve as a customer advocate internally, partnering with Sales, Product, Engineering, and Marketing to enhance the platform and customer experience
  • Build and execute account plans, ensuring customers meet key milestones and objectives. Monitor health scores, identify risks, and develop mitigation plans proactively
  • Collaborate cross-functionally to streamline workflows and develop scalable processes that improve customer success outcomes enterprise-wide

Project ManagementData AnalysisSalesforceCross-functional Team LeadershipCommunication SkillsCustomer serviceAgile methodologiesOrganizational skillsAccount ManagementClient relationship managementRelationship managementStrategic thinkingCRMCustomer Success

Posted 4 days ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 80000.0 - 100000.0 USD per year

πŸ” Healthcare recruitment

  • 5+ years in customer success, account management, or a similar client-facing role, ideally in SaaS, marketplaces, or healthcare.
  • Experience managing and driving post-sales revenue growth and client retention.
  • Strong personal presence, demonstrated in a partner/customer facing role.
  • Empathy for clients with a focus on their success.
  • Organizational skills in prioritizing, scheduling, time management, and meeting deadlines.
  • Familiarity with CRM tools (e.g., Salesforce, HubSpot) and data-driven decision-making.
  • Develop trusted, long-term partnerships with key stakeholders at staffing agencies.
  • Identify and execute upsell and cross-sell opportunities.
  • Collaborate with clients to implement effective campaigns and troubleshoot challenges.
  • Be the voice of the customer internally.
  • Identify new opportunities to improve processes and enhance customer engagement.

SalesforceAccount ManagementCRMCustomer Success

Posted 2 months ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 160000 - 200000 USD per year

πŸ” Healthcare recruitment

  • 10+ years of engineering experience with a proven track record in managing complex data ingestion.
  • Expert-level proficiency in Python and SQL, with demonstrated experience in data processing and troubleshooting.
  • Fluency in JavaScript for job data ingestion infrastructure.
  • Significant experience with messy data feeds, working with diverse data sources.
  • Strong debugging skills for unpredictable data sources, focusing on platform stability.
  • Familiarity with cloud-based data services (e.g., AWS, GCP), ETL frameworks, and data pipeline tools.
  • Understanding of modern software engineering practices including CI/CD and test-driven development.
  • Strong analytical skills to creatively solve complex data challenges.
  • Oversee the ingestion of hundreds of client data feeds, ensuring accuracy and quality.
  • Debug and resolve complex issues in data feeds and code to maintain stability.
  • Develop solutions to manage data complexities for efficient processing.
  • Collaborate with teams to identify process bottlenecks and implement improvements.
  • Build and maintain documentation on workflows and debugging procedures.
  • Mentor team members to foster knowledge sharing and continuous improvement.

AWSPythonSQLETLGCPGitJavascriptData engineeringAnalytical SkillsCI/CDDocumentationDebugging

Posted 4 months ago
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