- Own a platform area from discovery and definition through delivery and outcome measurement.
- Talk with restaurant operators and marketers every week, and analyze call, support, and usage data.
- Turn customer feedback into blueprints, prototypes, and shipped products in short cycles.
- Write precise specifications that agents can use to build products, review their work, and identify errors.
- Shape AI-native product experiences for segmentation, issue recovery, campaign guidance, and merchant analytics.
- Use order, loyalty, and guest-level data to create actionable insights for merchants.
- Contribute to internal tooling, skills, and workflows that improve how the product organization builds.